Creative Cloud Constantly Signing Out (Windows 8.1, Video Included)

Hello Everyone,
I have noticed this question thrown around the forums a lot and yes I have renamed the 2 folders OBBM and SLStore to have .old at the end of them, however for me this has proven ineffective.
I am on the Student package, I have it installed on both my Macbook and Windows 8.1 home PC. I assumed for a while it was my Macbook trying to run more than one instance and therefore automatically sign out my computer so I've turned it off and signed back in on the computer to conduct this experiment.
It's nothing fancy to watch, just importing some websites to Dreamweaver and then playing around with some layers of a friend's logo.
Hopefully this video will give some insight to this problem as it's one I'd love to have fixed soon!
Anyone have any other ideas or familiar experiences chime in as any help will do to end this lingering annoyance.
Side Note Although this happens. I can still open the applications from the Start screen and run them as normal.
Regards,
Luke Scotney

What would I be checking for?
If the connection drops CC pops up and says "Retry Connection, Continue Offline" this just completely signs out without instigation.

Similar Messages

  • My Creative Cloud application signs out every 30 minutes

    Same problem, Windows 7 32-bit. Effective today all of a sudden, Creative Cloud logs me out every 15-30 minutes or so. When I log back in, I'm always greeted with a mesage on the Home tab saying "You updated Creative Cloud, 1 min" as if I just updated Creative Cloud a minute ago. Which I did not. Insanely annoying. Basically every time I open a PDF, it will open, then seconds later close because (presumably) it concludes that I don't have a valid CC membership. So I go log into CC again, then open my PDF. Until a half-hour later when the same thing happens again. Followed the directions to verify correct permissions as suggested elsewhere (http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html); no dice. Seriously, just unbelievably annoying. Adobe, seriously, Whiskey Tango Foxtrot?

    I have branched this out to a separate discussion as the review of your activation history has already determined that you are not affected by 64-bit products convert to trial on launch or prompt for activation after licensing | CS6, CCM - http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l.
    DoNotWantAScreenName I am sorry but I don't have a list of conflicting processes or applications to offer you.  The selective startup step was suggested to help diagnose if you have a conflicting application which could be causing the sign out to occur.
    Another option, which has helped others, is to also try a different User account to see if you face the same difficulty.  I did not recommend this step first as the activation history for these Users corresponded with the sign out occuring when they logged out of their User accounts.

  • "Sign out from creative cloud" is greyed out.

    Hi
    When I open CREATIVE CLOUD preferences --> General --> account
    "Sign out from creative cloud" is always greyed out.
    I want to sign out from creative cloud and sign in with different adobe Id.
    thanks
    Chandu

    Hi Chandub,
    This might indicate that the Creative Cloud app is not loading completely or doesn't have sufficient user rights to finish loading.
    Are you on Windows or Mac? If you are on Windows, you might try launching the app by using right-click Run As Administrator, if you are on Mac see if the same behavior happens from a newly created admin account.
    There is also an option with the Adobe Cleaner tool to remove all Adobe ID info, option 10.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Hope that helps,
    Dave

  • Why do I have to Sign Out in Creative Cloud then Sign back in everytime I open InDesign or any other CC program for that matter to view my previously loaded TypeKit fonts?

    Why do I have to Sign Out in Creative Cloud then Sign back in everytime I open InDesign or any other CC program for that matter to view my previously loaded TypeKit fonts?

    Hi Denise, It seems that your machine is not holding up the activation. Kindly try to following steps.
    https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Try to create a new admin account and check if the products are activated or not.
    We would be waiting for your response.
    Thanks,
    Atul Saini

  • Lightroom does not open..  I uninstalled then reinstalled LR CC to no avail; I signed out of Creative Cloud I signed back in... NOTHING... NADA!!

    Lightroom does not open..  I uninstalled then reinstalled LR CC to no avail; I signed out of Creative Cloud I signed back in... NOTHING... NADA!!

    I know it is headache to go through same process again.
    Open Preferences folder and move all Lightroom prefernces file to Desktop.
    Make sure that not even single Light room  prference files like com.adobe.lightoom.plist...etcare there inside Preferences folder.
    Then reboot the computer and Sign out from Creative Cloud and Sign in and then try to Launch Ligthroom CC 2015 application , by double clicking on Lightroom cc 2015 option under Apps list in Creative Cloud application"  .
    Still same issue ??
    Remove Lightroom cc application and the reinstall the same from Creative Cloud.
    Then try launching Lightroom cc 2015 from Apps list in CC app.
    Still same issue?
    If it is okay for you , you may try launching from Root user account.

  • Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed.

    Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed. How do I correct this?

    Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
    Beyond that noboidy can tell you much without proper system info.
    Mylenium

  • When you run the Adobe Creative Cloud opens a blank window, without authorization...

    When you run the Adobe Creative Cloud opens a blank window, without authorization, without a list of programs, just empty, as in the screenshot

    Hi Vetal1000 ,
    Welcome to Adobe Forums
    You can use the below mentioned links for solution -
    http://forums.adobe.com/message/5509684
    or
    http://forums.adobe.com/thread/1251577
    Let us know if that helps !
    Thanks
    Garima

  • After starting Creative Cloud just a white Window appears, no Apps or something else Windows 8.1, more uninstallation and re-install didn't bring a solution

    After starting Creative Cloud just a white Window appears, no Apps or something else Windows 8.1, more uninstallation and re-install didn't bring a solution. I have had installed Photoshop CC Trial Version, but had to re-boot the system, so I lost the Software. After re-installing the Creative Cloud Desktop appeared just a White window. I tried to delete the file of OOBD in AppData but no reaction. It still appears as a clear window.

    See if the following helps:
    https://forums.adobe.com/thread/1249756

  • I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,inte

    I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,interrupted,by,my,dau ghter,by,inserting,a,usb,device,into,the,usb,port.,I,could,not,find,the,download,,I,signed ,into,adobe,and,now,it,tells,me,that,i,have,a,30,day,trial.,My,account,shows,that,I,have,p aid,my,first,monthly,installment,but,i,can,only,use,a,trial,version,,which,says,will,expir e,in,30,days.,What,can,I,do,to,get,the,full,yearly,plan,version???

    Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.

  • Installing Creative Cloud applications from shared windows folder.

    Hello.
    I got new laptop for work use and I am installing creative cloud on it. However laptop ain't that fast and I am wondering that would it be possible to install creative cloud applications from shared windows folder, since I have downloaded and installed all creative cloud applications on my desktop machine already and laptop is intented for working while not at home.rpr
    This would increase installing speed since all those needed files would be available from Local Area Network, which is faster and my broadband and it also would allow hard drive to focus on installing files instead of current simulataneous reading and writing to same hard drive.

    Hello.
    I got new laptop for work use and I am installing creative cloud on it. However laptop ain't that fast and I am wondering that would it be possible to install creative cloud applications from shared windows folder, since I have downloaded and installed all creative cloud applications on my desktop machine already and laptop is intented for working while not at home.rpr
    This would increase installing speed since all those needed files would be available from Local Area Network, which is faster and my broadband and it also would allow hard drive to focus on installing files instead of current simulataneous reading and writing to same hard drive.

  • Why is creative cloud loging me out when i try to down load a trial version

    it is creative cloud loging me out when i try to download a trial version ... my pop up blocker is turned off is there another setting i have to change... i didn't have this problem with downloading the trial of lightroom

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Mylenium

  • Creative Cloud icon grayed out in menu bar.

    Creative Cloud icon grayed out in menu bar.
    Pulldown shows no apps or updates at all.
    Have restarted a few times.
    I did recently restore my system from a Time Machine backup.
    Any help?
    Thanks in advance!

    Hi Abstract Truth,
    I would recommend trying to uninstall and reinstall the Creative Cloud app, I suspect the Time Machine backup may have somehow affected the installation.
    Quit the Creative Cloud app, run the uninstaller in the Creative Cloud folder in Applications, and then reinstall it from Download Center at https://creative.adobe.com/products
    Hope that helps,
    -Dave

  • Why my desktop adobe creative cloud cannot login but window adobe creative cloud can login :(

    why my desktop adobe creative cloud cannot login but window adobe creative cloud can login anyone can help me ?

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I would like to move 2 users to creative cloud, but maintain all the other users (myself included) on CS5. Can I still get the reduced monthly rate? What serial number should I use?

    I would like to move 2 users to creative cloud, but maintain all the other users (myself included) on CS5. Can I still get the reduced monthly rate? What serial number should I use?

    Hi Thomasjewell,
    Yes you can avail the discounted prices even you are upgrading the product just for two users. You can use the serial number for your Creative Suite 5 product.
    You can follow the link: https://creative.adobe.com/plans in order to purchase Creative Cloud for Teams product.
    Let me know if it works or not.
    Thanks,
    Ratandeep Arora

  • Hello, dou you know if a can change my purchase from Creative Cloud Photography  in to Lightroom or Lightroom is included in Creative Cloud Photography? Thank You

    Hello, dou you know if a can change my purchase from Creative Cloud Photography  in to Lightroom or Lightroom is included in Creative Cloud Photography? Thank You

    If you have subscribed to the creative cloud photography plan then Lightroom is included as part of that plan. You can install it from the creative cloud desktop manager.

Maybe you are looking for

  • Tables for Assets & Liabilities in Profit Center

    Dear All, I want to know the tables for Profit Center wise Assets & Liabilities. Help needed. Regards, Pankaj.

  • Xorg.conf disappears, then X doesn't load

    So I come back from vacation, the computer apparently has been working fine this whole time, and my brother goes to the computer and gets some error message.  Turns out the xorg.conf somehow disappeared totally.  I remade the thing, and it looks righ

  • When does 1.5 go Gold?

    Sorry if this was already discussed but when does 1.5 come out of Beta and go General Release? I didn't see any dates given in the roadmap article. Thx

  • WebServices and Actionscript3.. a few questions

    Hi all, I've set up a small example where I can connect to an .NET Web Service  in Flash using the Flex library mx.rpc.soap.WebService. So it works  fine... I was just wondering if anyone could give me some advice,  information, urls, suggestions or

  • Can't load iTunes on my Win7 64 bit PC

    I've got a Win7 PC OS and 64 bit machine.  I keep getting a 42404 code when I try to download iTunes.  I can't download Audible books to my iPod Touch.