Creative cloud couldnt sync all my file

creative cloud couldnt sync all my files so i can use on iphone ipad and computer. Only about 18% of files synced. what do i do to fix this

Hi,
Could you explain in more detail what issue you are seeing please?
Thanks
Warner

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Creative Cloud Share for all other file types

Can we use the storage like Dropbox? That is, sharing Word documents and any other things between teams and clients? Or is it restricted to Adobe created files only.
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I believe people who use Adobe Creative Cloud, are the same professionals who make/ generate those audio files - mp4 in their studio.
Is Adobe saying Audition software fails to integrate into cloud?
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Book files stored in Creative Cloud not syncing

Hi everyone!
We are working on a project that is stored in Creative Cloud to take advantage of collaborative workflow. Everything is working fine so far.
I've just created a book and added a few files so that I can sync styles, master pages, etc. This is working flawlessly on my end so far.
The problem comes when another teammate tries to open the book file I've created on his/her end. The book opens but it is empty (no documents listed at all). However if a send the book file to them via email or store it on a network drive and they open it everything works perfect.
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Yeah, you are absolutely right, we are using Google Drive for pretty much everything else, is way more faster, more reliable and is full featured (how about download entire folders Adobe or zero errors when syncing, Adobe?). And on top of this is cheaper (way more is you ask me).
Sadly, we really MUST work in Adobe CC for this particular project so no scape here.

How do I fix Creative Cloud to show ALL my apps that I have installed ?

Here my specs : Windows 7 Pro 64 bit ● 10GB DDR3 RAM ● Intel Core i7 ● AMD Radeon HD 5700 Series
Here my story :
One day, little Creative Cloud said it had an update to be installed on itself. Possibly taking it from version 1.7 to 2.0 or something. I clicked on update. Creative Cloud started downloading and once it was done it said update complete. I clicked on finish or something. Once that happened, it disappeared completely. Gone from taskbar, Window closed and shortcut gone ! I looked into the Creative Cloud folder, in the Adobe folder and there were two folders : Adobe Creative Cloud and Adobe Creative Cloud_2.7.0.413. I then went into the Adobe Creative Cloud folder and double opened the application therein. It opened the Creative Cloud desktop app BUT showed it had an update just as before for itself. I AGAIN clicked on update, and then it said "Error 50" , unable to update. I searched around and somewhere on the forums it said I must download adobe cloud and reinstall it. I did that and ever since that dreadful day, little Creative Cloud desktop app doesn't want to show ALL my installed apps anymore. It simply shows only 2 !
This is what I have : Photoshop, Dreamweaver, Flash Professional, Media Encoder, Fireworks. What it only shows in Creative Cloud desktop app : Flash Professional, Dreamweaver.
What I tried doing :
1.) Re-installing the Adobe Creative Cloud desktop app.
2.) Changing the directory settings for APPS and pointing them to the actual location of the installed apps.
3.) Deleting or renaming the "opm.db" file.
4.) YES, I RESTARTED MY PC !!!
What I want to do :
1.) Receive a fix that will make ALL my installed apps show.
2.) Find out what the hell the difference is between the concept of having TWO versions of the same program installed BUT getting updates for BOTH like "Adobe Photoshop CC" and "Adobe Photoshop CC 2014". I installed the Adobe Photoshop CC this year almost 2 months ago for example. Then CC told me there is an app update and that got me Adobe Photoshop CC 2014. Now I have two versions of the above listed programs... Why doesn't CC just UPDATE the Adobe Photoshop CC, rename and list ONLY Adobe Photoshop CC 2014 in the end ?
What I do not want : RE-DOWNLOAD OR RE-INSTALL ALL MY INSTALLED APPS ! This not only will cost me a lot of internet bandwidth but also a considerable amount of time. There must be a simple fix as all files are in place ! I can launch all apps individually and they are working both the "" versions and the 2014 ones.
My question : How do I fix Creative Cloud to show ALL my apps that I have installed ?

Hi alextz11,
The email in the forum does not reflect any Creative Cloud order. Please follow the steps in
Locate the C:\Program Files (x86)\Common Files\Adobe\OOBE directory and rename it to OOBE_OLD
Download and reinstall the Creative Cloud Application from https://creative.adobe.com/products/creative-cloud.
You can also consult : http://helpx.adobe.com/creative-cloud/help/install-apps.html
Hope it helps your issue.
Regards,
Rajshree

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It was all synced…
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Lux Larson I am sorry but there is not currently an option to selectively sync files. Are any types of modifications or updates being made to the files? Have you closed any third party applications or utilities which could be modifying the files and affecting the sync behavior?

I have all my music on an external hard drive. I just transferred all my files to a new hard drive . How do I sync all my files with my itunes library without losing all my playlists etc and keep everything intact?

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I would like to move 2 users to creative cloud, but maintain all the other users (myself included) on CS5. Can I still get the reduced monthly rate? What serial number should I use?

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Hi Thomasjewell,
Yes you can avail the discounted prices even you are upgrading the product just for two users. You can use the serial number for your Creative Suite 5 product.
You can follow the link: https://creative.adobe.com/plans in order to purchase Creative Cloud for Teams product.
Let me know if it works or not.
Thanks,
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I need to reinstall creative cloud app, but all I can find is the trial version.

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Hi,
Please download the installer for the Creative Cloud from the link below:
Creative Cloud Help | Creative Cloud for desktop
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Hi Epoptops,
Please try downloading from a different browser and check.

Getting 'Trial Expired' on Photoshop but I pay for Creative Cloud Photography Plan (all up to date with payments)

Trial expired message when loading Photoshop, yet I am paying for Creative Cloud Photography plan, with payments up to date.

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

When i want to download the test version of CC, creative cloud doesn't find the file. Always search

When i want to download the test version of CC, creative cloud doesn't find the file. Always searching, what do i do?

Hi clemdef,
Change your browser and try again. Please refer the kb: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html for download issues.
You may even try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

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Okay, since last night on both of my computers (Windows 8 PC & MacBook Pro) creative cloud seems to be stuck in an Updating File Sync mode that shows like this:
Is it normal to take so much time to actually update file sync? Or there is something wrong?
Thank you
Best Regards, Dobs

Hi DobsTotev,
Welcome to Adobe Forum,
Please check if this helps http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
Regards
Rajshree:

Creative Cloud keeps moving all of my files into the trash can

Entire folders and files disappear from my Creative Cloud folder and they get moved to the trash can. Is there a reason this keeps happening? How can I prevent this from happening in the future?

Ok, so this sounds like we need to investigate further to the cause of the deletes. Please send em your log files.
The logs are located at
Mac:
The log file can be found here:
<Mac Hard Drive>/Users/<username>/Library/Application Support/Adobe/CloudSync/CoreSync-YYYY-MM-DD.log
(where YYYY-MM-DD indicate the date of the last log)
Note: The Users Library user folder is hidden on starting with 10.7 or later
see http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Windows:
The log file can be found here:
C:\Users\<username>\AppData\Roaming\CloudSync\CoreSync-YYYY-MM-DD.log
(where YYYY-MM-DD indicate the date of the last log)
Note: The AppData folder is hidden by default this doc shows how to show it if needed
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html
Please zip them up and send them to [email protected]

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Creative Cloud Typekit Sync removes fonts at will

Typekit fonts are becoming unusable due to reliablity issues. Sometimes with as much regularity as 2 or 3 times per day. All of a sudden all the fonts are gone from the machine and the creative cloud menu bar icon simply touts the feature without any kind of error - just an insulting "Hey, you should try this feature that you've been using for months and your job depends on..." - note the added sarcasm.
I'm on a mac, I'm running Mavericks, I've got the latest OS updates and software updates from Adobe. I've got persistent Internet with no gaps spanning 30 minutes let alone 30 days. This happens at a minimum weekly. I am deathly paranoid of ever having to use my laptop for work because if I get in a situation where my abilities to compensate for Adobe's failures are limited due to no internet access - I am HOSED.
Please look into this.

Hello hofgutjmart,
I'm sorry that you ran into trouble with font sync. Would you please email some of your recent log files to us at [email protected], so we can look into the problem?
On OS X:
* Open the Finder
* under the Go menu, select "Go To Folder"
* in the window that opens, type: /Users/(username)/Library/Application Support/Adobe/CoreSync/
Remember to replace "(username)" with your own account name.
(Or if you are comfortable working from the Terminal, cd to $HOME/Library/Application Support/Adobe/CoreSync/)
Attach the 3 or 4 most recent CoreSync-yyyy-MM-dd.log files to an email. Please don't send a zip file, as they often get flagged as spam.
Thank you,
-- liz

Creative cloud couldnt sync all my file

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