Creative cloud desctop application, problems with installing, error-code 49 -
Nachdem sich meine Creative Cloud Desktop App nicht updaten ließ, wollte ich sie nach der Deinstallation wieder installieren.
Habe nach Angaben des Supports die opm.db Datei gelöscht.
mit dem Adobe Creative Cleaner Tool, die Installation der Creative Cloud Desktop Anwendung gelöscht, die anderen Programme jedoch belassen. Schließlich arbeite ich damit.
Meine Anti-Malware-Programme deinstalliert. (später
Meine Firewall kurzzeitig außer Betrieb gesetzt.
Nichts hat funktioniert. Ich kann die Creative Cloud nicht mehr installieren. Es kommt bei der Installation nach einer gewissen Zeit die Fehlermeldung:
Folgender Fehler ist aufgetreten - Fehler im Installationsprogramm beim Zugriff auf eine wichtige Datei oder Verzeichnis. Versichen Sie die Installation zu wiederholen. (Fehlercode 49)
Ich habe bisher in keinem Forum eine Antwort gefunden.
Bitte antwortet wer mir helfen kann!!!
English:
I've got problems in updating my CC Desktop App. After it doesn't function, i wanted to reinstall the application. But everytime I tried the folloging error message was on the screen.
The following error occurred - installer error when accessing an important file or directory. Try to repeat the installation. (Error code 49)
I just tried it with
deleting the opm.db file
the adobe CC cleaner tool
deinstalling my anti-malware-tool
nothing helped. Has anyone a tip what i can do? Please help me!
1.
2.
3. No Installation was made and so no installation-Logfile could found. The last one was at 21.06.2014
just a opm.db file was found. I cannot open it . The last words are just...
REATE TABLE opm_meta ( key varchar(25), value TEXT, constraint pk PRIMARY KEY (key) )
indexsqlite_autoindex_opm_meta_1opm_meta
was this a little helpful for you?
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download failure
There are few steps that I could suggest that might be resolve the conflict for you, Please follow the below mentioned steps and do let us know if this worked or not.
1) I can see that Time Machine is active in the background. Can you please open the Preferences for Time machine and disable TIme machine and try again.
2) If the step 1 doesn't work, please try a different network and check again.
3) If none of the options above works, please navigate to Utilities> Adobe Application manager and make sure that we have full READ & WRITE permission on this folder and Utilities> Adobe Creative Cloud folder.
Also, navigate to /LIBRARY/APPLICATION SUPPORT/ADOBE and give the READ&WRITE permission to the all the user accounts.
4) Post this, try again.
Do let us know if this worked for you or not. -
Any answers for this?
Error 50 https://forums.adobe.com/thread/1432237 may help
or
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Not sure what this means, but how do I fix this to continue installing updates?
Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
Mylenium -
Hi, I'm receiving the above error when trying to update Creative Cloud.
Thanks TaniaFor the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
800-833-6687 (US daytime only 5AM-7PM PST, Monday-Friday). -
Customer support is unavailable . has anyone else had this issue? If so, how was it resolved?
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
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