Creative Cloud desktop app disappears, can't download anything

I downloaded the creative cloud installer and when I double click on it, the icon shows up and the drop down menu pinwheels for a few seconds and then they both disappear. Because of this, I am unable to download any of the programs.

The grey bar at the top of my screen which shows which web browser I am on and other information such as wifi, bluetooth, time of day, Ect.
When I double click the CC App on my desktop, the CC logo appears in this bar and the App box drops down with a pinwheel, after a few seconds it all goes away.
If I go to CC and open my account and click "download" on an app, the same thing happens and the web page tells me it's down loading, chack back in a few hours and nothing has loaded, I have done this several times. I have uninstalled and re-installed about five time, getting the same results. Waiting for a response from Adobe Customer care as I write this.

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Can't sign into Adobe cloud desktop app and can't download apps to install.

I was able to download the Adobe Cloud app to my desktop, but it won't let me sign in, every time I try it tells me I've been signed out. I have uninstalled and re-installed it over and over again. I believe this leads to the other problem I am having whic is that I can't download any of the apps when I click on an app to download it nothing happens, at the very bottom left of the browser window I see the following:-
"waiting for sproxy-prod.adobecc.com"
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I did it, everything seemed to go well, everything happened as it should I saw the "
multiple lines which start with "Successfully copied the file" followed by:
Operation has been successfully completed." but I still am not able to log in through the Creative Cloud desktop app or download any apps to install.
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Using a windows pc my Creative Cloud desktop app keeps on showing download error! CAN ANYONE HELP PLEASE!

Heres a snapshot of the error with my cc desk app
How do i fix this?

Hi anime' kid,
Please launch the Task Manager and Stop Creative Cloud.exe and then relaunch Creative Cloud.
That should resolve your issue.
Regards,
Sheena

Creative cloud Desktop App disappear every time I lunch it

Hello,
Every time I try to lunch the Desktop App it loads and then disappear suddenly. Especially when I try to load the apps.
I have tried to rename OOBE to OOBEbold and AAMUpdater to AAMUpdaterold but the same issue.
I have uninstalled the CC desktop app from my Mac and installed it again then the same issue.
Check the attached images to see when it loads and suddenly it disappeared.

Hi ahmed_waheib,
Please refer to the following thread where this issue stands resolved:
Re: Creative Cloud App open and close / crash immediately.
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Problem in Creative Cloud desktop app filtering: can't find After Effects CC(12) version

I need to export a CC(2014) After Effects project in CS5.
I've saved in CC(12) version but now i need After Effects CC(12) to be able to save the project in CS6.
If i filter by "all versions" or by "audio/video" i see After Effects CC(2014) but if i filter by "previous versions" i see only Edge Animate CC and Gaming SDK
No way to see After Effects CC(12)!
Maybe because i'm using the italian version of Creative Cloud? I don't figure out how to change the Creative Cloud language, if i change language in english (in the Preference / Apps tab) this affects only the language of the downloaded apps, not the Creative Cloud itself... DUring the installation process of Creative Cloud there isn't any choice to select a language...
Why a simple thing like this is getting so hard...

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

AAM not updating itself to Creative Cloud Desktop app

I had the Creative Cloud desktop/toolbar app running briefly yesterday but was frustrated by having the CS6 and CC versions of various apps running side by side, so decided to uninstall everything and do a clean install. I ran the various uninstall programs and the cleaner utility, then re-installed AAM, AI and PS as a starting point.
AAM has not updated itself to the Creative Cloud desktop app, and if I go to the Download link for the Creative Cloud desktop app and click on Download, it just switches to the AAM app, and does nothing.
If I look in the updates section of AAM, there are no updates for AAM itself and Creative Cloud Desktop is not an installable program in AAM either.
Can anyone help me in either triggering AAM to update/install Creative Cloud Desktop, or provide some manual installation steps?
Many thanks,
Nick

We may want to see what Nick's OS is before we go into to many details.
Here is a quick tip though for Windows 8 and 7 64-bit users which might resolve your difficulties.
Go to C:\Program Files (x86)\Common Files\Adobe and rename the OOBE folder to OOBE_old
Close and relaunch your browser
Sign in with your Adobe ID and password to https://creative.adobe.com/products/creative-cloud
Download the Creative Cloud app.

Creative Cloud Desktop App Manager never self update correctly

I have no idea what is wrong with the Adobe Creative Cloud Desktop App Manager. I downloaded and installed it ever since I subscribed to Creative Cloud. EVERY TIME when there is an update to the Creative Cloud Desktop App Manager, it will prompt me to update which I did. However, EVERY TIME the update would fail and I would either have a broken CC Desktop App Manager or, started recently, it would prompt me to update again.
The only solution I could find was manually uninstall CC Desktop App Manager and then reinstall it.
Perhaps the CC Desktop App Manager is not needed?

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Is there any way the Creative Cloud desktop app can indicate which Market items have already been downloaded?

Hi, I'm not sure whether this is a general issue with the Creative Cloud desktop app, or something is going wrong with my installation, but I receive seem to receive no indication that I have already downloaded an item when I open CC --> Assets --> Market. Looking in my Libraries, I now find some items I've downloaded up to 4 times. Is there some indication I am missing? Is my installation of CC desktop messed up? Or should I suggest that there should be some indication of whether an item has been downloaded or not on that Market page in the app? Even when I go specifically to downloaded items, none of those items has the cloud with the arrow icon grayed out. The only time that icon grays out is when I download the item and keep that page/window open to download other items. As soon as that page/window is closed, the next time I open it, all icons are no longer grayed out, so I no longer have a clue as to what I downloaded unless I open my libraries in my browser. Seems a bit primitive.

Hi Elba, Thank you for your time and effort in researching this. Unfortunately, the above method you describe is more than a little awkward. When one shows the Downloaded window, as you illustrate, that greys out all the individual categories. So, if I were looking for brushes, I'd have to check if I already had it by going to the downloaded window, then navigate back to brushes by first going to Featured or Recent, and then to Brushes, (even All Categories is not clickable, though it looks active). I'd also need to have a very, very good memory, or be going back and forth very often, with how close some brushes appear, and how similar their names are.
Instead, in a browser window, I go to my library from my adobe.com page, so I can see what brushes I have while the window where I can download brushes is open:
However, this still seems awkward to me. Adobe could grey out the icons to indicate they had already been downloaded, while still allowing them to be clickable and downloadable. I guess more code would be needed. I see examples of this every day in both Apple's app store, and Google's play store. For that matter, even the Adobe CC desktop app itself informs me of what Desktop Apps I have installed on each computer, and even whether they need to be updated. I guess, though, the situation for all of those is a bit different, not being quite so cloud-based.

I have downloaded the creative cloud desktop app, but the app tab says 'download error', download creative cloud. HOW CAN I FIX THIS

I am using a mac
I want to sign up for a subscription to adobe cc. I have recently used fully used my 30 day trial, and when I decided to purchase it, my creative cloud desktop app wouldn't let me. It kept saying I had no internet connection (I tried a few different internet connections to be sure it wasn't my internet). I then uninstalled the creative cloud, as well as all the products. For a while I kept getting error 201, and 207 when I tried downloading the cc app again.
I have now used a mac cleaner to fully remove adobe. When I tried to download it again, it downloaded fully. But when I click on the apps tab, it says 'Download Error'.
Please help!!!! I need to complete a school assignment

Brittney2_lee from your post it sounds like you are receiving a variety of download errors. You can find details on how to diagnose and resolve download errors at Error downloading and installing Creative Cloud application. You are welcome to update this discussion if you have any questions regarding the steps listed within the document.

I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?

I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?

Hi Bericala,
Same issue has been discussed in the below mentioned link.
1) Creative Cloud "Download Error" message
2) Creative Cloud - Download error - stubborn error
Let me know if it helps.
P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue
Thanks,
Eshant Jindal

I downloaded Premiere through the creative cloud desktop app but i can´t open or find premiere on my computer

I downloaded Premiere through the creative cloud desktop app but i can´t open or find premiere on my computer

if mac, check your applications>adobe>premiere pro folder.
if win, check you program files>adobe>premiere pro directory.

Why is it so hard to find the download link for the Creative Cloud desktop app?

So - I have a subscription and I needed to move the location where the files were on my computer. The easiest path is to uninstall and reinstall. So I used the Adobe uninstaller tool (which, even though I told it to uninstall everything, does not uninstall everything). Then I rebooted. All Adobe CS creative cloud desktop apps are gone. I log into my Adobe account online, and the only thing I can find are downloads for downloading "trials" of the adobe apps - this is whilst being logged in. And to download the trial it starts to ask me questions about how I will use it etc. so I didn't bother.
When I go to the page that has what ostensibly looks like it will lead to the Adobe creative suite downloader/desktop tool, it takes me to the list of ALL adobe desktop app "trials".
I finally found it by hunting around in the help screens and Google for five minutes, but it's still obnoxious that there is no link to directly download the Creative Cloud desktop app here, which is where it sends you:
http://www.adobe.com/creativecloud/catalog/desktop.html
Instead all you see are a bunch of "Trial versions", even though these are included with the adobe creative cloud subscription.
So I don't really have a question, more of a rant at the stupidity of the way this is set up. When I'm logged in, I should be able to access the downloads, or at least the tool that lets me download the downloads, without spending time hunting around for it. It's ridiculous that it's not set up that way currently.

Same with me here is the link I found and used
https://creative.adobe.com/products/download/creative-cloud?version=2.0

Why can't I launch my Creative Cloud Desktop App? (I get Error -1712)

I have the Creative Cloud Desktop app downloaded and installed on my iMac (Early 2009/Mavericks OS). When I try to open it I get error -1712. Up until today I have been able to launch it. I cleared out my caches completely today so am wondering if that has something to do with it (cookies?). I can launch other Creative Cloud Apps such as InDesign Photoshop and Illustrator. I am having font sync issues with TypeKit and InDesign as well--typekit says my fonts are synced, InDesign says they are not. Help!

You might try restarting your computer and then attempt downloading Creative Cloud again. In case you still face this issue please share the screenshot.
Thanks,
Vikas

Creative Cloud desktop app won't download

I am trying to download creative cloud on new mac, and get an error message and told to contact customer support - any ideas?

Hi Dave,
You can download Creative Cloud desktop app from :http://www.adobe.com/appsmanager/
In case you face issues please try using an different browser and check.
Regards,
Rave

Creative Cloud desktop app unresponsive and extension manager not downloading

I uninstalled Acrobat pro from my computer so I could install the newer version and now my creative cloud app is stuck on spinning circle when I try to go to the applications. I can't uninstall the craetive cloud desk app to reinstall it as it says the applications on my computer wont allow it. Also,I have tried to download the new extension manager cc and it says downloading and nothing is happening. It isn't downloading. Any suggestions?

Zfire45, Lets Quit Creative Cloud desktop app and follow Solution 2 mentioned under the below article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.h tml
Re-launch CC desktop app and check if it works fine now.
Let me know in case you still face the issue.
Cheers!

Creative Cloud desktop app disappears, can't download anything

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