Creative Cloud desktop app won't launch

I have downloaded the CC desktop app from the Adobe website and everything seems to install without a problem. However, when I double-click to launch the app or try to load it from the start menu the egg-timer appears for a little while but nothing loads.
Any suggestions?
I am using Windows 7 with Service Pack 1 installed

App doesn't open | Progress wheel spins continually
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

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