Creative cloud desktop folder not syncing

my creative cloud folder on computer isn't syncing to online HELP

Hi.
Could you explain in more detail exactly what issues you are having?
Thanks
Warner

Similar Messages

  • Cant see files in creative cloud desktop folder.

    Cant see files in creative cloud desktop folder. It has never shown files since I have installed Adobe CC. On browser view I can see folders but those are not getting sync with the local Adobe CC folder. Did anyone face this issue?
    Thanks in advance.

    Below points which i have tried already
    1) I have signed-out and in
    2) I have uninstall and reinstall

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    Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applications.

    I received no error message. The application was just trying to find applications unsuccessfully.
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  • Adobe creative cloud desktop is not detecting my internet connection?

    adobe creative cloud desktop is not detecting my internet connection?

    i connected with the adobe people through 'contact an agent'.
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  • Creative cloud desktop app not working!!! won't let me sign in or reinstall

    MAC os 10.7.5
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    Customer is waiting for work done, and this cost me money!!!! So help me please!
    I can't sign in to my Creative Cloud  desktop application. It opens, I enter my info, and then, I have a message you are no longer signed in. I tried to close the app several times, and also reinstall it. Nothing doesn't help.
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    Hello paulina,
    sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool, don't use your own resources, that's insufficient!
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. Please follow the prescribed sequence of operations
    If necessary and for further questions and if "open" please use chat, I had the best experiences.
    Hans-Günter

  • Creative Cloud Desktop App not loading certain pages

    Hello,
    The Creative Cloud Desktop app is not loading the Home, Files, and Fonts pages. The only thing I get is the loading graphic spinning away. I've tried signing out then in, quitting the app, restarting the machine, renaming the OPM file to old, tried turning File and Font sync off - which it doesn't seem to do, checked the internet connection without any difference. The Cloud status page says everything is good.
    I'm on an iMac running the GM of Mavericks. I've been running Mavericks beta for awhile and haven't had any trouble previously.
    Does anyone have any suggestions as to how I can get to those pages?
    Thank you!
    Mike

    Hi Mike,
    Does reinstalling the Creative Cloud app make any difference? There is an uninstaller in the Creative Cloud app folder in Applications. Also, does the same thing happen in a newly created admin account?
    -Dave

  • Adobe Creative Cloud Desktop does not install

    Hi,
    I am trying to install the trial of Adobe Creative Cloud on my Mac (10.9.5). When I run the Creative Cloud Installer, it shows 'Downloading Creative Cloud desktop' and then stops with the error message 'We’ve encountered the following issues: Installer was unable to create a critical file/directory. Please try installing again. (Error code: 44)'.
    Here is what I tried so far:
    1) Trying again yields the same result.
    2) Trying the install from my admin account yields the same result.
    Other info:
    1) The machine has a licensed copy of Adobe Creative Suite 5.
    2) I previously installed a trial of CS6 but have since removed that to go to CC instead.
    3) Removal of the CS6 trial by the uninstaller failed - I had to remove components manually.
    Does anyone have an idea what the issue could be? Very frustrating as I need to start using CC as soon as possible and purchase a subscription.
    Best regards
    Tim

    Hi Jeff,
    I came to the same conclusion but finding the permissions problem was like hunting the needle in the proverbial haystack. I don't think using a temporary directory as you suggested is a solution as the user has no control on where the installer is actually installing the files.
    In the end I did as follows:
    Manually removed all Adobe products from my internal disk and cleaned caches, app support folders and preferences (BTW, that did not allow the installer to work either).
    Cloned my internal SSD drive to an external hard disk.
    Formatted my internal SSD drive.
    Re-installed Mavericks 10.9.5.
    Installed CC Desktop successfully.
    Pulled all my stuff back on to my internal SSD drive from the external hard drive using Migration Assistant.
    It took a little time, but everything now works as it should.
    Problem resolved!
    Tim

  • Creative Cloud Desktop App Not Connecting

    HI,
    I have just updated the creative cloud desktop app and now I cannot install any apps. Every time I try an logi  in all i get is an Unknown Server Error (Sign in is currently unavailable. We are unabale to access your account. Please try again later). This has been going on since last night.
    1; I am logged in no problem via Firefox
    2: My subscription is up to date for another year
    3: I can even download and install the new creative cloud desktop app and that's as far as i can get...
    I have even deleted the creative cloud app and re-installed and get the same message..
    Any other suggestions anyone???
    BTW Mountain Lion 10.8.4

    Thanks Beverley, I will try the steps there.
    Though I would also point out that you shouldn't need to ask users to do this kind of stuff - if there are known issues with cached user data then this should have been cleaned up automatically by the software update (especially since it seems to have forgotten my previous login settings anyway?).
    This is a similar point to the manual Adobe application cleaner tools that staff often ask users to run - these really shoudn't be needed if software is written correctly.
    In reference to the article you linked to, this seems to have been fairly hastily cobbled together. Solution 1 has "Delete the opm.db file." as it's sub-heading (?) but the steps involve renaming the file, not deleting it. This may sound like a minor gripe but I started searching the whole of my C: drive before realising the steps showed the filepath, and that renaming was required rather than deletion. In Solution 2, point 1b states "Choose an Adobe Creative Cloud and click Uninstall/Change." - I'm sure I don't need to point out the glaring grammatical error here.
    Regards,
    Blake

  • Why is the Creative Cloud desktop app not seeing that Photoshop CC is already installed?

    I have Photoshop CC 32bit and 64bit installed on a W7 64bit, 3770, 32Gb ram etc system.  No operating problems with Photoshop CC at all.  But I have just used the Creative Cloud desktop app (I'm not sure if "app" is the right term - it looks like a CC "Manager") - red icon - to update Photoshop CC.  No problems with this.  But curiously, where Photoshop CC is listed in all the available CC programs, its status is shown as "install".  It is already installed.
    Grateful for any explanation.  I'm not losing sleep over it, just curious.  Thanks.

    Make sure that your Language settings are the same between the apps and the Application Manager.  i.e.  Both English North American or English International.  (I had the same problem, and that fixed it.)

  • Creative Cloud Desktop will not install

    I'm using a 2009 iMac running Yosemite. I've tried a lot of methods I've seen in the forums here (renaming OOBE, restarting, Application Manager, etc) and cannot get through the creative cloud desktop installer without it simply stopping and disappearing at around 50% completion. Application manager 'fails to initialize' so I cannot go that route either.
    I'm stuck.. I'd really like to get creative cloud desktop again. Please help!

    Hi Snas,
    Please download the Creative cloud desktop application from the help document below:
    Creative Cloud Help | Creative Cloud for desktop
    Regards,
    Sheena

  • Creative Cloud desktop app not seeing my installed CC2014 apps

    I just uninstalled Creative Cloud and reinstalled in as it was not launching. Now it is launching fine but not seeing the installed cc2014 apps on my machine. Its prompting me to install them. How do I fix this?

    Damn, lucky you. 
    I re-installed everything like you did but my CC desktop app isn't picking anything up.
    What file directory did you lead it to?

  • Creative cloud desktop app not working

    Hello i have down loaded the Creative Cloud App to my PC and it just opens up with a clear box it only gives me the option for help and pin not log in or download ??? ive tried un installing and re installing and noting chamges

    Cambridge news is the behavior your describing similar to the screen shot in App doesn’t open | Progress wheel spins continually?  If so then please utilize the steps within the document to resolve the current error.

  • Creative Cloud Desktop Manager not recognizing membership

    All my CC apps are opening as trial versions and when I sign in after clicking "License this software" it still doesn't recognize my subscription and continues to ask for a serial number.

    Looks like I had done all you advised except delete the Adobe Creative Cloud and Application Manager folders under Utilities. I did that and now CC installation is proceeding. THANK YOU, THANK YOU, THANK YOU! I spent an hour waiting for someone to get to me on Chat and gave up and was not looking forward to calling Adobe tomorrow.

  • Why does my Creative Cloud desktop aplication not work? I can't see the menu options.

    This is the image a see when it is activated.

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • Creative Cloud Desktop not showing updates available.

    Several students in my design class are running into problems where their Creative Cloud Desktop is not showing that there are updates to their applications. I was discussing some new features released for CC 2014 last week at Adobe Max, and would require them to be running the 2014.2.x.x (or .1) versions of several applications. I verified that each student, for example, is still running Photoshop 2014.0.x. and I have .2.0.
    On one students machine I had them uninstall and reinstall the Creative Cloud Desktop application – the new installer was downloaded from Adobe, so it should be the latest update.
    Lastly, I had them remove the .db file from the OOBE folder in their Users director, to see if it would force a refresh – no effect.
    I can't verify that this is consistent across all machines, but I think nearly all of them had started by installing the trial of CC2014 - and then subscribed (on my recommendation) in order to have the appropriate software for the course. I'd hate for them to all have to uninstall and reinstall from scratch...
    Thoughts?
    Stephen

    Hi,
    Try this :
    _Close CC desktop .
    _ delete "AAMUpdaterInventory " et "AAMUpdater" (if present ) in :
    MAC :
    /Users/[User Name]/Library/Applicaiton Support /Adobe
    MAC HD//Bibliotheque/Application Support /Adobe
    WIn :
    C:\Users\[user name]\AppData\Local\Adobe
    C:\Program Files (x86)\Common Files\Adobe
    Launch CC desktop .
    Try also to search for updates from applications help menu.
    Good luck .

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