Creative Cloud desktop greyed out and empty - no access

After migrating from my iMac to an MacBook Pro I am unable to open creative cloud and any applications.
I have done a uninstall and followed all the suggestions in the forums however my Creative Cloud desktop Icon is greyed out and is an empty screen when I open it with no option to log in. 
I can't access any of the apps that I am paying for. Your help and advice would be appreciated asap

Ok of course I find the answer two seconds after I post a reply..!
I found out that the Application Manager still had some leftover files in the "Utilities" folder. I deleted the folder and reinstalled Creative Cloud.. did a deleted of the oobe.db file also, but not sure that's what did it, since I've done that solution a thousand times with no success..
Looking forward to seeing my beloved applications once again!

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    Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59  x64
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    License Type: Subscription
    Serial number: 90970668322381310131
    Application folder: /Applications/Adobe Photoshop CC 2014/
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Macintosh HD, 2.83T, 2.71T free
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       Camera Raw 8.5 (236), Copyright © 2014 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
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       Chrome 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Cineon 2014.0.0 x001  ©2002-2014 Adobe Systems Incorporated - from the file “Cineon.plugin”
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       Collada DAE 2014.0.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “U3D.plugin”
       Color Halftone 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Colored Pencil 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       CompuServe GIF 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Conté Crayon 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Craquelure 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Crop and Straighten Photos 2014.0.0 x001  ©2003-2014 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
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       Crosshatch 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Crystallize 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Cutout 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Dark Strokes 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       De-Interlace 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Dicom 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “dicom.plugin”
       Difference Clouds 2014.0.0 x001  ©1993-2014 Adobe Systems Incorporated - from the file “Clouds.plugin”
       Diffuse Glow 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Displace 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Dry Brush 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Eazel Acquire 2014.0.0 x001  ©1997-2014 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
       Embed Watermark NO VERSION - from the file “DigiSign.plugin”
       Entropy 2014.0.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “statistics.plugin”
       Export Color Lookup 2014.0.0 x001  �2012-2014 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
       Extrude 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       FastCore Routines 2014.0.0 x001  ©1990-2014 Adobe Systems Incorporated - from the file “FastCore.plugin”
       Fibers 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Film Grain 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Filter Gallery 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Flash 3D 2014.0.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “U3D.plugin”
       Fresco 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Glass 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Glowing Edges 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Google Earth 4 KMZ 2014.0.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “U3D.plugin”
       Grain 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Graphic Pen 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Halftone Pattern 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       HDRMergeUI 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
       IFF Format 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Ink Outlines 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       JPEG 2000 2014.0.0 x001  ©2001-2014 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
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       Lens Correction 2014.0, Copyright © 2002-2014 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
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       Matlab Operation 2014.0.0 x001  ©1993-2014 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
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       Median 2014.0.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “statistics.plugin”
       Mezzotint 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Minimum 2014.0.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “statistics.plugin”
       MMXCore Routines 2014.0.0 x001  ©1990-2014 Adobe Systems Incorporated - from the file “MMXCore.plugin”
       Mosaic Tiles 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Multiprocessor Support 2014.0.0 x001  ©1990-2014 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
       Neon Glow 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
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       Paint Daubs 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Palette Knife 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Patchwork 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Paths to Illustrator 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       PCX 2014.0.0 x001  ©1989-2014 Adobe Systems Incorporated - from the file “PCX.plugin”
       Photocopy 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Photoshop 3D Engine 2014.0.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
       Photoshop Touch CC 2014 (2014.0.0.0) ©1993-2014 Adobe Systems Incorporated - from the file “PSDX.plugin”
       Picture Package Filter 2014.0.0 x001  ©1993-2014 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
       Pinch 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Pixar 2014.0.0 x001  ©1989-2014 Adobe Systems Incorporated - from the file “Pixar.plugin”
       Plaster 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Plastic Wrap 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       PNG 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Pointillize 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Polar Coordinates 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Portable Bit Map 2014.0.0 x001  ©1989-2014 Adobe Systems Incorporated - from the file “PBM.plugin”
       Poster Edges 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Radial Blur 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
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       Reticulation 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Ripple 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Rough Pastels 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
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       Sponge 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Sprayed Strokes 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Stained Glass 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Stamp 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Standard Deviation 2014.0.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “statistics.plugin”
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       Sumi-e 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Summation 2014.0.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “statistics.plugin”
       Targa 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Texturizer 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Tiles 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Torn Edges 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Twirl 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Underpainting 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
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       Variance 2014.0.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “statistics.plugin”
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       Watercolor 2014.0, Copyright © 1991-2014 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
       Wave 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Wavefront|OBJ 2014.0.0 x001  ©2006-2014 Adobe Systems Incorporated - from the file “U3D.plugin”
       Wind 2014.0, Copyright © 2003-2014 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
       Wireless Bitmap 2014.0.0 x001  ©1989-2014 Adobe Systems Incorporated - from the file “WBMP.plugin”
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    Plug-ins that failed to load: NONE
    Flash:
    Installed TWAIN devices: NONE

    See iTunes: How to move your music to a new computer
    BTW this list os for discussing the list itself. You'll get better response to questiosn you post if you post them to the correct list. I'll ask to have this moved to the iTunes list.
    regards

  • Creative cloud desktop opens but does nothing remains empty

    When i tried to use creative cloud desktop it opens and the icon remains in grey the config menu is log out, open in new window, help
    thats all it does after opening a loading gif appears for several seconds and then disapears but nothing happens remains empty
    i have tried the obvious uninstall - install usign the adobe uninstallers and got the removal successfull, downloaded the latest version
    of the C.C.Desktop and same problem i am on mac OS 10.7.5

    Hi there,
    Welcome to the forums!
    Please rename OOBE Folder from the following location
    Mac OS X : Macintosh HD>Library>Applciation support>Adobe>OOBE
    After renaming the OOBE folder please uninstall Adobe creative cloud from the cleaner tool and re-installed the product from from www.creative.adobe.com/apps
    PS: Please uninstall Creative cloud connection if you see in Cleaner tool.
    Ankit

  • Adobe Creative Cloud Desktop is showing a blank screen at every launch (have tried multiple CleanerTool and OOBE-related methods)

    **Background:** My computer, installed with Windows 7 is 2 weeks old. Yesterday I installed Creative Cloud Desktop, Premiere Pro and After Effects on my computer and everything went *absolutely* smoothly, not a bump. I did about ten hours work using these programs. Later that night, when I was about to go to sleep I went to my room and pressed the power button on my PC thinking I had left it on (just my memory, it had no lights on or anything) but it started turning itself on. Being tired, I immediately pressed the button again (I'm fairly sure the interval wasn't long enough for it to start updating).
    This morning, I turn it on and Startup Repair appears, which recommends that I System Restore. So I do. It starts up fine this time, but said programs are gone and briefly I freak out about having lost all my work but the kind people in the reddit techsupport IRC chat here reminded stupid me of what I had forgotten, files stay in a System Restore.
    **Problem:** So, I go to reinstall Adobe Creative Cloud Desktop. First of all, it fails to initialises (I had to go into Safe Mode to find out exactly what the problem was) but I used the Cleaner Tool and it completed the install eventually. But, when I start up the program, it briefly shows the loading symbol before going to a *completely* white screen, nothing on it at all. I have since used the Cleaner Tool again after the program being quite adamant about not being uninstalled, restarted and reinstalled and still, same problem. Then I searched through https://forums.adobe.com/message/5553596#5553596 and performed every solution in there, including changing the name of the opm file, changing the name of the OOBE folder and deleting the OOBE folder (all while the Creative Cloud app is not running including all processes killed). I uninstalled using the Cleaner Tool and reinstalled in-between all of these attempted solutions.
    This has basically eaten up my workday so far.

    I took another look at the creative cloud cleaner instructions and realized I wasnt running it correctly. I read the instructions too quickly. I got it up and running. I had forgotten to run as administrator.

  • Cannot update Creative Cloud desktop Error Code: 204

    I have tried for 5 days to update my Creative Cloud desktop manager, but it only gets 2% into update and fails each time. Message says There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.(Error code: 204) Get help
    The "Get Help" leads me to adobe forums with other people having this problem with no solutions other than 'Chat with an expert' which I've been trying to find on this site. I don't need tutorials, I've quit the CC desktop app several times, restarted the computer several times, the Preferences option under CC desktop is greyed out and can't access.
    I can't update any other adobe product until this nuisance of a CC Desktop can get updated.
    Any ideas? Untinstall and reinstall? If I uninstall the CC desktop will it magically break some mystical link with all my other CC 2014 programs?
    Thanks in advance.

    Thanks for the link, Jeff. Even though error code 204 wasn't listed, everything around points to the download being corrupted/stalled/stopped. Was talking with an IT guy here and are exploring our firewall settings and securities. From your link I found the document "Creative Cloud for enterprise - Network Endpoints file" and have forwarded it to our IT dept to review.

  • Why can't I launch my Creative Cloud Desktop App? (I get Error -1712)

    I have the Creative Cloud Desktop app downloaded and installed on my iMac (Early 2009/Mavericks OS). When I try to open it I get error -1712. Up until today I have been able to launch it. I cleared out my caches completely today so am wondering if that has something to do with it (cookies?). I can launch other Creative Cloud Apps such as InDesign Photoshop and Illustrator. I am having font sync issues with TypeKit and InDesign as well--typekit says my fonts are synced, InDesign says they are not. Help!

    You might try restarting your computer and then attempt downloading Creative Cloud again. In case you still face this issue please share the screenshot.
    Thanks,
    Vikas

  • Installation Error (7) Adobe Edge Animate - Creative Cloud Desktop Application

    I would greatly appreciate help with this, I have scoured the adobe forumns and google and am unable to find a solution.  I am trying to download Adobe Edge Animate from the creative cloud desktop application (PC) and it gives me this error
    !Installation Failed - Learn More
    When I click on learn more it says
    Installation failed
    Errors encountered during installation.(7)
    More information
    However the more information button does not do anything when clicked.  I have had no problems installing my other application, updates and trials with the creative cloud desktop app. 
    I have ignored this issue for weeks but I have reached the point in a work project where I need to use the program.  The Desktop application is up-to-date and I even tried disabling my firewall/antivirus but it made no difference.
    Few other details:
    I ran the adobe cleaner for CS6 programs before installing the creative cloud. 
    The program fails at 51% Installation.
    Please please please help. Thank you for any information you have and any time you can dedicate to this issue I am having. 

    Thank you Jeff, I followed your directions and may have found the issue yet I do now know how to resolve it.
    Some Background:
    When I first installed the Creative Cloud Desktop Application a couple weeks ago I had my main hard drive partitioned into  C: and  D:. 
    Because of limited space of my C drive I changed the application install directory (in the Desktop App preferences) to D:.  Despite this it was still installing all the programs to the C:/default path. 
    I had posted concerns about this on the forumn after trying restarting and reinstalling yet nothing worked. Despite it listing D: as the install directory it would not install there.
    So finally I just decided to unpartition the drive back to only C:  Prior to the unpartition I was transfering the conents of D to a seperate hard drive and I changed the preferences back to C: in the Desktop app. 
    As I was waiting for the files to transfer I decided to start a trial install (as the transfer was taking a while.)  Pushing me over the line of frustration into amusment it then proceeded to install to my D: drive.  At this point it was just doing the opposite of what I wanted.  Regardless I continued with the unpartition and all the applications I have downloaded installed fine since then to my new larger C drive. 
    When I looked into the error log for the Edge Animate I noticed this
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 |  - 0 fatal error(s), 1 error(s)
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | Win OS version: 6.1.0.0 64 bit Type: 1
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 |
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist.
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 |
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | Please search the above error string(s) to find when the error occurred.
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | These errors resulted in installer Exit Code mentioned below.
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | -------------------------------------------------------------------------------------
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 |
    08/09/13 15:21:39:505 | [INFO] |  | OOBE | DE |  |  |  | 4300 | Exit Code: 7 - Unable to complete Silent workflow.
    08/09/13 15:21:39:505 | [INFO] |  | OOBE | DE |  |  |  | 4300 | Please see specific errors for troubleshooting. For example, ERROR: DW041 ...
    This issue just wont leave me alone. 
    As I mentioned before the install directory has been set back to C since before the unpartition and all the other programs have installed fine.  Are there somewhere that secret preferences are stored?  This is all the more unbelievable as I prior to reading your instructions I uninstalled the creative cloud desktop app, ran the adobe cleaner for any pre-CC applications as well as a registry cleaner and reinstalled the Desktop App and tried again.
    Thank you very much for directing me to the reason for the error, can you help me figure out why the CC Desktop App is doing this?

  • Creative cloud desktop failed to install on Mac OS

    Hello,
    I have an extra seat who needs to use Creative Cloud for his job. He cannot install the Creative Cloud application and when trying to do so afresh, he constantly gets the error "Unable to install Creative Cloud Please close all active Adobe applications and retry your installation" message via the dmg image installer file. There are no other or active Adobe application on his iMac and no Adobe application running anywhere on the machine.
    iMac OS X 10.8.5, 2.9GHz.
    The problem reoccurs even after navigating to the Applications/Utilities folder and putting the folders Adobe Application Manager folder and Creative Cloud to the Trash and emptying it. Then navigating to the Library/Application Support/Adobe/OOBE folder and renaming it to OOBE.old, then again downloading Creative Cloud desktop from the URL https://creative.adobe.com/products/creative-cloud and trying again to install it.
    Despite all of this, the same "Unable to install Creative Cloud Please close all active Adobe applications and retry your installation" message prompt comes up and the installation of the Creative Cloud application is abandoned.
    This is a very frustrating experience. What is the workaround to get this appliaction installed so he can get on with his work as soon as possible?
    Paul

    Opted to fully restore the iMac and upgrade it to OS X 10.9 from what was an 10.8.5 installation. Adobe CC desktop now fully working as expected and relevent application downloads successful.

  • Creative Cloud Desktop frozen/spinning wheel after updated version April 22,2015; Adobe Application Manager won't sign in either - Mac OSX Yosemite 10.10.3

    I cannot update any apps via Creative Cloud Desktop Application just prior to nor after the April 2015 updated.
    I've tried everything listed in support forums, including:
    uninstallation
    removal of the AAMUpdater and OOBE folders in both the user and system libraries
    use of the Creative Cloud Cleaner Tool
    enabling the root user and cleaning everything out there and reinstallation from the root account
    and reinstallation of both the Application Manager as well as Creative Cloud Desktop...multiple times.
    I've also tried out the instructions to uninstall Java and reinstall the latest version of Java.  I have looked through every iteration of these issues on several support forums, and tried everything that has supposedly "worked" to get Creative Cloud Desktop back up and running.
    I am on Mac OSX Yosemite 10.10.3.
    I also can't sign in via the Application Manager, with message that I am not connected to the internet.  I can launch the versions of Photoshop CC 2014, Illustrator CC 2014, Lightroom 5, etc., but when I try to sign in to any of those applications, the Adobe Application Manager launches, asking for a sign in, and then won't connect...no matter what.  I have tried doing this from the root account with the firewall temporarily disabled as well.  I do not have internet connection problems whatsoever, and all other applications, browsers, etc., can reach all aspects of the internet just fine.
    The most peculiar thing: I have another Creative Cloud installation on my MacBook Pro with the same version of Yosemite, and everything is loading and working just fine, with all the latest updates.  Duplicate installation for my laptop, and yet my iMac with the same installation won't work at all.

    Thanks for the suggestion.
    I've attempted to repair permissions the usual way, as well as through a complete cleanup via Onyx.  Still no dice.
    Creative Cloud Desktop was working previously, for quite a few months (with the occasional "can't connect" and inability to load the App Update panel, which seems to plague the software constantly anyway...but at least it worked intermittently) well after I installed Yosemite.
    This is a more recent issue...just a few days ago...before installing the update, as well as after.

  • Why does Creative Cloud Desktop block when updating fails?

    Actually, this is a feature request: Don't block Creative Cloud Desktop's other functions (App Download/Install, File Synchronization) just because there is an update.
    5 out 10 times updating fails at our facility, forcing us to reinstall the Creative Cloud App from a fresh download.
    All this time files are not synched, apps are not updated. This applies to both Mac and Windows versions.
    This is the tinyiest app of the Suite and it produces the most frustrations here – while the bigger applications (with installations in the GBs) run smoothly.

    That's what I get on a regular basis:  Creative Cloud Desktop could not be updated.(Error code: 2) Contact support  I will then download the latest Creative Cloud Desktop full install and install it manually. For every machine. Every now and then.
    But more important: You now have several Cloud File Sync services on your desktop (Dropbox, Onedrive, Google Drive etc.) and they manage to update themselves automagically – or not. They won't stop functioning, only because they could not get a specific mini-bugfix.

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