Creative cloud desktop keeps signing me out

Ever since the update it seems like everytime i go to click on the creative cloud desptop I am signed out. I sign in and then work for a few minutes... I go back to my creative Cloud desktop connection and it is signed out again. It will not keep me signed in. My internet connection is strong then entire time.
any suggestions?

Hi there,
Please refer the KB Doc : http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applica tions-repeatedly.html
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applica tions-repeatedly.html.
Send a private message to me with your Adobe ID so I can check your activation history. Do not post it here.
If you dont know how to do that refer : http://forums.adobe.com/thread/1184148
Thanks!
Ankit

Similar Messages

  • Creative Cloud desktop keeps trying to reinstall updates

    Just over the last week or so, Creative Cloud desktop keeps trying to reinstall the same updates for Photoshop CC, Photoshop 6 and Bridge CC over and over again. As we do not have a fast broadband connection, this blocks the internet for everyone else at the same location for about an hour. I am running Bridge 6.0.1.6 and Photoshop CC 14.2.1. I thought I had wholly uninstalled PS6 on the machine in question (Retina MacBook Pro), so I don't understand why CC desktop is trying to update it. Updates have installed for each of the last three days, so I cannot imagine there is another huge update waiting to install again today, as CC desktop shows.
    In addition CC destop keeps losing LightRoom 5 from my Apps. I already had a copy of LR5, which came with a Leica Camera but just to make sure it was linked to my CC acount, I reinstalled it via the CC desktop. It was showing as one of my updated apps but this morning has dropped down to showing "install" again, even though the latest version 5.4 is defintiely installed, synched and working.
    HELP!!
    Wilson

    John T Smith wrote:
    You MAY have a faulty installation, which requires complete removal and reinstall... not exactly your problem, but the links below may help
    One fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0
    -http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-2 48.html
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
    I guess I'm a little mystified by this reply.  I've reported no problem signing in or out of adobe, nor have I experienced any.
    I've been going along with a creative cloud desktop and updates for over a yr now so not sure how my install would suddenly be 'faulty'.  Complete removal and reinstall is something like a days work if you have any related difficulties at all yet it seems to be the most often suggested remedy.
    Is there no chance of something that does not require a hefty input of my time getting the tools to work rather than using them, that can be done to remedy what seems to be something like a stuck routine in the install routines?
    Any other folks with an idea about this?

  • Adobe Creative Cloud it immediately signs me out

    Everytime I sign in to Adobe Creative Cloud it immediately signs me out 

    One "drastic" fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0
    or
    http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  • Creative Cloud Desktop on Mavericks logs out and has a red exclamation point.

    I recently purchased a new MacBook Pro with OS Mavericks on it. Since then, I can log into Creative Cloud desktop with no issues and use the app. But once my laptop goes to sleep and I wake it up, I will have a red exclamation point on the icon in the menu bar. If I click on the icon in the menu bar it will tell me the problem is with apps and if I click on apps it will eventually update and the red exclamation point will go away. But sometimes, when I click on the creative cloud icon in the menu bar it will say there is a problem with the connection and allows me to retry which will eventually get me back in or sometimes it will have just logged me out and I have to log back in.
    It never did this before, I was able to just log in once and it would always be logged in and no network problems.
    Any ideas?
    Thank you.

    I had similiar problem and i just stopped using Creative Cloud desktop. There's lot of other issues with that application that cannot be fixed since July.
    I doubt that this application was created by some who ever worked on Mac. That's why i would recommend patience and disabling launching at start.

  • Creative Cloud Desktop keeps empty

    Hello,
    after several test the Creative Cloud Desktop app keep empty. (Picture below)
    I' am using W7 Pro 64-bit
    I´have tried updating Air and Flashplayer to latest edition (same result)
    Tried the installation as Administrator (same result)
    Deactivated the antivirus and Firewall (same result)
    Thank you for any help

    I finally solved the Problem! using the Guidline from Arpit Kapoor found in this discussion
    http://forums.adobe.com/message/5419870

  • When I open the creative cloud app it signs me out I sign back in it looks like it is loading then it signs me out again!

    Please help I just bought Photoshop for $10 a month and I want to be able to download it and use it.

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792
    or
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • How can I stop Creative Cloud desktop from logging me out as soon as I put my user name and password

    Any help would be greatly appreciated.  As soon as I click sign in, the next screen I see reads, :You've been signed out."  Thanks in advance.

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help

  • Creative Cloud desktop greyed out and empty - no access

    After migrating from my iMac to an MacBook Pro I am unable to open creative cloud and any applications.
    I have done a uninstall and followed all the suggestions in the forums however my Creative Cloud desktop Icon is greyed out and is an empty screen when I open it with no option to log in. 
    I can't access any of the apps that I am paying for. Your help and advice would be appreciated asap

    Ok of course I find the answer two seconds after I post a reply..!
    I found out that the Application Manager still had some leftover files in the "Utilities" folder. I deleted the folder and reinstalled Creative Cloud.. did a deleted of the oobe.db file also, but not sure that's what did it, since I've done that solution a thousand times with no success..
    Looking forward to seeing my beloved applications once again!

  • "You've been signed out" error every time I try to sign into Creative Cloud desktop application.

    I keeping getting a "You've been signed out" message everytime I try to log into the Creative Cloud desktop application.
    I have tried the following to no avail:
    Uninstalling and reinstalling the Creative Cloud app.
    Renaming the OOBE folder to OOBE-old.
    Deleting everything in the SLCache.
    All of the above were suggested either on these forums or by support. None have worked.
    I am on a team membership.
    I am currently using Adobe Creative Suite CS5.5.
    I am on a Mac running Mavericks (OSX 10.9).
    Nothing seems to be working and I have been passed from department to department on the support chat window thing.
    Someone, for the love of God, please help.

    CM_Martketing and MikeBanks are correct, but I think what is confusing some people is that they are mistaking their Mac HD for the user name. I kind of had to mash up 2 posts to get it right:
    1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
    2: Open Finder and navigate Macintosh HD/Users/[your user name]/Library (the library folder might be grayed out, just right click and select open)
    3: Now navigate to Application Support/Adobe/OOBE/.. folder.
    4: Delete opm file under OOBE.
    5: Rename OOBE to OOBEold.
    6: Check if you have AAMupdater in the adobe folder.
    7: Please rename it to AAMupdaterold.
    8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
    9: Then launch it, sign-in and click on Apps tab.
    It worked perfectly! Thanks everyone, I've been trying to figure this out for a month!

  • Creative Cloud Desktop issue: "you've been signed out" when trying to sign in

    Hi,
    Following the resolution guide for this issue on the adobe site, I have deleted the opm.db file from the oobe folder.  But the issue still remains.
    Steps carried out
    Quit the app
    Deleted opm.db file
    launched the app
    signed in
    same error
    I have also done a restart after deleting the file.
    I also reinstalled the application.
    Is this issue due to the maintenance?  My Colleague has the same issue.
    Thanks in advance for your help.

    Hi All,
    Issue:
    When you launch the Creative Cloud desktop app, a "You've been signed out" message appears.
    Troubleshoot points of note.
    Mac Mavericks OS
    This is happening on two Macs – regardless of user credentials used
    This works using the user’s credentials from a PC using the windows Creative Cloud Desktop App
    Creative Cloud Desktop successful downloaded one app on the 16/06/2014 to the Mac
    Adobe’s Resolution
    https://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    Also tried renaming another folder – AAMupdater in the Adobe folder, as suggested on an Adobe Forum
    Deleted OOBE folder in a second location (location that differs from that in the guide above)
    Also used the Creative Cloud Cleaner to tidy up installation files
    This issue is still on going and I have submitted a log to Adobe Tech for analysis on User: Daniel above.
    If anyone has a solution please let me know.

  • I'm Using Windows 8.1 and I have just installed Creative Cloud Desktop but whenever I attempt to log in it then signs me out

    I'm Using Windows 8.1 and I have just installed Creative Cloud Desktop but whenever I attempt to log in it then signs me out
    I have tried logging in and out and reinstalling but still fails to sign me in

    contact adobe support, http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Adobe Creative Cloud Keeps Signing Me Out

    I have tries nearly all the methods listed such as renaming folders, deleting files, etc... as mentioned on the forum. Nothing seems to work as it keeps signing me out as soon as I sign in. Now I get an Error 16 when I try to access any other adobe program it tells me to uninstall and reinstall those. I tried reinstalling CC with no luck either...

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792
    Error 16 http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
    -including DW039 https://forums.adobe.com/thread/1500609

  • How come whenever I login into the adobe creative cloud desktop app, it says "You've been signed out, please sign in to continue" It happens everytime I sign in. Does anyone have a fix?

    Is anyone one having this problem? I really need a fix! Thanks!

    I have the same exact problem and i went to You are no longer signed into your Creative Cloud applications to help me out
    but after going through all the steps it still is not letting me sign in!
    I need help ASAP
    I have a project due tomorrow and i need to render and export my project
    Any help would be great i am willing to try anything at this point

  • Creative cloud desktop app won't let me sign in

    The Creative Cloud desktop app hasn't worked for at least a week now on my Windows 8.1/x64 machine.  I've been trying to get Adobe Muse, but until tonight, the app only showed the creative cloud banner and a white screen.  I uninstalled and reinstalled it twice without success.  PhotoshopCC works and appears to be signed in, and I was able to sign into the website but if I try to download Muse, it just brings up the blank Creative Cloud application.
    So I signed out of Photoshop and wasn't able to sign in again -- it said my password was invalid.  So I requested the password change email, got that, followed the instructions, and it said my link had timed out and to request the password change link again.  So I did that and this time I was able to change my password.  The Creative Cloud app is still all white. 
    So I signed back in using PhotoshopCC and that finally worked.  I also signed into the website.  I killed the Creative Cloud app and restarted it.  This time, it thought for a bit and offered me a login.  But whenever I log in, it immediately says
    You've been signed out.  Please sign in to continue.
    Endless loop.
    What gives?  I see a lot of complaints and a banner on one page that says "service has been restored".  It clearly hasn't. 
    Any ideas?  Is this still an Adobe glitch?  I sure hope Adobe offers a service credit for this frustration and lack of ability to work.

    SaurabhRai_Adobe wrote:
    If it is not resolved, please contact us on 800-443-8158 to get the technical assistance.
    I've been banging my head on a hard surface way too much today.
    I don't need to call tech support, just to start banging my head all over again.
    I can honestly tell you that Tech Support does not want to hear from me right now... I'm pissed, frustrated and ready to yell at somebody over the phone about my bad day that Adobe created for me.
    Feelings Right Now Towards Adobe:    DISGRUNTLED!

  • Creative Cloud Desktop frozen/spinning wheel after updated version April 22,2015; Adobe Application Manager won't sign in either - Mac OSX Yosemite 10.10.3

    I cannot update any apps via Creative Cloud Desktop Application just prior to nor after the April 2015 updated.
    I've tried everything listed in support forums, including:
    uninstallation
    removal of the AAMUpdater and OOBE folders in both the user and system libraries
    use of the Creative Cloud Cleaner Tool
    enabling the root user and cleaning everything out there and reinstallation from the root account
    and reinstallation of both the Application Manager as well as Creative Cloud Desktop...multiple times.
    I've also tried out the instructions to uninstall Java and reinstall the latest version of Java.  I have looked through every iteration of these issues on several support forums, and tried everything that has supposedly "worked" to get Creative Cloud Desktop back up and running.
    I am on Mac OSX Yosemite 10.10.3.
    I also can't sign in via the Application Manager, with message that I am not connected to the internet.  I can launch the versions of Photoshop CC 2014, Illustrator CC 2014, Lightroom 5, etc., but when I try to sign in to any of those applications, the Adobe Application Manager launches, asking for a sign in, and then won't connect...no matter what.  I have tried doing this from the root account with the firewall temporarily disabled as well.  I do not have internet connection problems whatsoever, and all other applications, browsers, etc., can reach all aspects of the internet just fine.
    The most peculiar thing: I have another Creative Cloud installation on my MacBook Pro with the same version of Yosemite, and everything is loading and working just fine, with all the latest updates.  Duplicate installation for my laptop, and yet my iMac with the same installation won't work at all.

    Thanks for the suggestion.
    I've attempted to repair permissions the usual way, as well as through a complete cleanup via Onyx.  Still no dice.
    Creative Cloud Desktop was working previously, for quite a few months (with the occasional "can't connect" and inability to load the App Update panel, which seems to plague the software constantly anyway...but at least it worked intermittently) well after I installed Yosemite.
    This is a more recent issue...just a few days ago...before installing the update, as well as after.

Maybe you are looking for