Creative cloud desktop manager non responsive
Trying to update to the new lightroom through the creative desktop manager. the CC manager does nothing the beach ball keeps spinning for hours.
Thanks,
Glenn
Pattie,
Thank You, it works now thanks to your information.
Glenn Glenn Johnson Photography214-923-9477http://GlennJohnsonPhotography.com
From: Pattie-F <[email protected]>
To: Glenn Johnson <[email protected]>
Sent: Wednesday, April 22, 2015 1:21 PM
Subject: creative cloud desktop manager non responsive
creative cloud desktop manager non responsive
created by Pattie-F in Adobe Creative Cloud - View the full discussionHi Glenn- Check out this link and see if it solves your problem:
App doesn't open
Progress wheel spins continually
Pattie If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7466505#7466505 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7466505#7466505 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Creative Cloud by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.
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http://helpx.adobe.com/x-productkb/global/service-ccm.html -
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I read up before, on other questions that the solution was to update the download manager.Still getting it. Here are logs
06/18/13 14:11:38:326 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:38:326 | [INFO] | | OOBE | DE | | | | 10644 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 14:11:38:326 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | START - Installer Session
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | RIBS version: 7.0.0.108
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Total Timer]
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | CHECK: Single instance running
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | CHECK : Credentials
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Load Deployment File
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | deploymentFile option not given
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | CHECK : Another Native OS installer already running
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Create Required Folders
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Assuming install mode
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Looking up install source path
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Sync Media DB ...
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Sync Media DB]
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Pre check media db sync
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | End of Pre check media db sync. Exit code: 0
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Sync Media DB] took 1103.18 milliseconds (1.10318 seconds) DTR = 551.132 KBPS (0.538214 MBPS)
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Ready to initialize session to start with ...
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [CreatePayloadSession]
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Updated source path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Ignoring original data since install source is local
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul
Path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | -------------------- END - Updating Media Sources - END --------------------
06/18/13 14:11:38:331 | [INFO] | | OOBE | DE | | | | 10644 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
06/18/13 14:11:38:331 | [INFO] | | OOBE | DE | | | | 10644 | ----------------- CreatePayloadSession: machine is x64 ---------------
06/18/13 14:11:38:782 | [INFO] | | OOBE | DE | | | | 10644 | ______ Verify Dependency Subscribers ______
06/18/13 14:11:38:782 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:11:38:782 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)
06/18/13 14:11:38:783 | [INFO] | | OOBE | DE | | | | 10644 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:11:38:784 | [INFO] | | OOBE | DE | | | | 10644 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Ignoring deployment input for the INSTALLDIR: marked as fixed
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Setting property "installSourcePath" to: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Setting property "mode" to: silent
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Setting property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Setting property "workflow" to: updater
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "extensionsOnly" to: 1
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "mode" to: silent
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "patchesOnly" to: 1
06/18/13 14:11:38:828 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 14:11:38:828 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "workflow" to: updater
06/18/13 14:11:38:828 | [INFO] | | OOBE | DE | | | | 10644 | Found payload actions:
06/18/13 14:11:38:828 | [INFO] | | OOBE | DE | | | | 10644 | Deciding what installer mode to use...
06/18/13 14:11:38:844 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN Setting requested payload actions
06/18/13 14:11:38:845 | [INFO] | | OOBE | DE | | | | 10644 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false
06/18/13 14:11:38:845 | [INFO] | | OOBE | DE | | | | 10644 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is install
06/18/13 14:11:38:846 | [INFO] | | OOBE | DE | | | | 10644 | END Setting requested payload actions
06/18/13 14:11:39:752 | [INFO] | | OOBE | DE | | | | 10644 | Collected advanced path check information for INSTALLDIR
06/18/13 14:11:39:752 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is a well-formed path
06/18/13 14:11:39:752 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is not the root path
06/18/13 14:11:39:753 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is on a local volume
06/18/13 14:11:39:753 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is on a writable volume
06/18/13 14:11:39:753 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is not on a case sensitive volume
06/18/13 14:11:39:753 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\
06/18/13 14:11:41:605 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | In InstallPreSystemCheckProc
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 91.3976 milliseconds (0.0913976 seconds) DTR = 12954.4 KBPS (12.6508 MBPS)
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | END InstallOperationsQueue Unordered operations
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | END InstallOperationsQueue Ordered operations
06/18/13 14:11:41:775 | [INFO] | | OOBE | DE | | | | 10644 | Payloads passed preflight validation.
06/18/13 14:11:41:775 | [INFO] | | OOBE | DE | | | | 10644 | Call PreSession Custom Hook
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | In InstallSessionOpenProc
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.652384 milliseconds (0.000652384 seconds)
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | END InstallOperationsQueue Unordered operations
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | END InstallOperationsQueue Ordered operations
06/18/13 14:11:41:785 | [INFO] | | OOBE | DE | | | | 10644 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:11:41:785 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:41:785 | [INFO] | | OOBE | DE | | | | 10644 | In PrePayloadInstallProc
06/18/13 14:11:46:788 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:46:788 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5003.5 milliseconds (5.0035 seconds) DTR = 500.45 KBPS (0.48872 MBPS)
06/18/13 14:11:46:788 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:46:792 | [INFO] | | OOBE | DE | | | | 8896 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:46:792 | [INFO] | | OOBE | DE | | | | 8896 | Installer Operation: PayloadInstaller
06/18/13 14:11:46:792 | [INFO] | | OOBE | DE | | | | 8896 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:46:792 | [INFO] | | OOBE | DE | | | | 8896 | Request to install payload
06/18/13 14:11:46:803 | [INFO] | | OOBE | DE | | | | 8896 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
06/18/13 14:11:46:945 | [INFO] | | OOBE | DE | | | | 8896 | Extracting assets complete. Number assets: 2
06/18/13 14:11:46:945 | [INFO] | | OOBE | DE | | | | 8896 | CustomizedPatch property not found in database
06/18/13 14:11:46:945 | [INFO] | | OOBE | DE | | | | 8896 | Beginning installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:11:47:088 | [ERROR] | | OOBE | DE | | | | 8896 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties" )(Seq 26)
06/18/13 14:11:47:088 | [WARN] | | OOBE | DE | | | | 8896 | DW063: Command ARKPatchCommand failed.(Seq 26)
06/18/13 14:11:47:088 | [INFO] | | OOBE | DE | | | | 8896 | Completing installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:11:47:194 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:47:194 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 404.807 milliseconds (0.404807 seconds) DTR = 1264.8 KBPS (1.23516 MBPS)
06/18/13 14:11:47:196 | [INFO] | | OOBE | DE | | | | 10644 | User specified overrideFile:
06/18/13 14:11:47:199 | [INFO] | | OOBE | DE | | | | 10644 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1
06/18/13 14:11:47:199 | [INFO] | | OOBE | DE | | | | 10644 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:11:47:199 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:47:199 | [INFO] | | OOBE | DE | | | | 10644 | In PrePayloadInstallProc
06/18/13 14:11:52:202 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:52:202 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5003.65 milliseconds (5.00365 seconds) DTR = 920.928 KBPS (0.899344 MBPS)
06/18/13 14:11:52:230 | [INFO] | | OOBE | DE | | | | 10644 | No operation. We're done:
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Total components installed: 0
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Total components repaired: 0
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Total components removed: 0
06/18/13 14:11:54:234 | [WARN] | | OOBE | DE | | | | 10644 | DW050: The following payload errors were found during install:
06/18/13 14:11:54:234 | [WARN] | | OOBE | DE | | | | 10644 | DW050: - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Restarting your computer is recommended:
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | In order to complete the installation, please restart the computer
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Call PostSession Custom Hook
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | In InstallSessionCloseProc
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.680943 milliseconds (0.000680943 seconds) DTR = 23496.8 KBPS (22.9461 MBPS)
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Total Timer] took 17021.8 milliseconds (17.0218 seconds) DTR = 183.999 KBPS (0.179687 MBPS)
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | -------------------------------------- Summary --------------------------------------
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | - 0 fatal error(s), 1 error(s)
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 |
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties" )(Seq 26)
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 |
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | Please search the above error string(s) to find when the error occurred.
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | These errors resulted in installer Exit Code mentioned below.
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | -------------------------------------------------------------------------------------
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 |
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | Exit Code: 7 - Unable to complete Silent workflow.
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | Please see specific errors for troubleshooting. For example, ERROR: DF022 ...
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | END - Installer Session
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | START - Installer Session
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | RIBS version: 7.0.0.108
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Total Timer]
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | CHECK: Single instance running
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | CHECK : Credentials
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Load Deployment File
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | deploymentFile option not given
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | CHECK : Another Native OS installer already running
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Create Required Folders
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Assuming install mode
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Looking up install source path
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Sync Media DB ...
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Sync Media DB]
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Pre check media db sync
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | End of Pre check media db sync. Exit code: 0
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Sync Media DB] took 736.018 milliseconds (0.736018 seconds)
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Ready to initialize session to start with ...
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [CreatePayloadSession]
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Updated source path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Ignoring original data since install source is local
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul
Path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | -------------------- END - Updating Media Sources - END --------------------
06/18/13 14:29:20:929 | [INFO] | | OOBE | DE | | | | 10148 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
06/18/13 14:29:20:929 | [INFO] | | OOBE | DE | | | | 10148 | ----------------- CreatePayloadSession: machine is x64 ---------------
06/18/13 14:29:21:372 | [INFO] | | OOBE | DE | | | | 10148 | ______ Verify Dependency Subscribers ______
06/18/13 14:29:21:372 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:29:21:372 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)
06/18/13 14:29:21:372 | [INFO] | | OOBE | DE | | | | 10148 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:29:21:373 | [INFO] | | OOBE | DE | | | | 10148 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Ignoring deployment input for the INSTALLDIR: marked as fixed
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Setting property "installSourcePath" to: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Setting property "mode" to: silent
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Setting property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Setting property "workflow" to: updater
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "extensionsOnly" to: 1
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "mode" to: silent
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "patchesOnly" to: 1
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "workflow" to: updater
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Found payload actions:
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Deciding what installer mode to use...
06/18/13 14:29:21:429 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN Setting requested payload actions
06/18/13 14:29:21:430 | [INFO] | | OOBE | DE | | | | 10148 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false
06/18/13 14:29:21:430 | [INFO] | | OOBE | DE | | | | 10148 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is install
06/18/13 14:29:21:431 | [INFO] | | OOBE | DE | | | | 10148 | END Setting requested payload actions
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | Collected advanced path check information for INSTALLDIR
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is a well-formed path
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is not the root path
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is on a local volume
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is on a writable volume
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is not on a case sensitive volume
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\
06/18/13 14:29:23:205 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | In InstallPreSystemCheckProc
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2.10307 milliseconds (0.00210307 seconds)
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | END InstallOperationsQueue Unordered operations
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | END InstallOperationsQueue Ordered operations
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | Payloads passed preflight validation.
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | Call PreSession Custom Hook
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | In InstallSessionOpenProc
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.659524 milliseconds (0.000659524 seconds)
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | END InstallOperationsQueue Unordered operations
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | END InstallOperationsQueue Ordered operations
06/18/13 14:29:23:406 | [INFO] | | OOBE | DE | | | | 10148 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:23:407 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:23:407 | [INFO] | | OOBE | DE | | | | 10148 | In PrePayloadInstallProc
06/18/13 14:29:28:411 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:28:411 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5003.74 milliseconds (5.00374 seconds)
06/18/13 14:29:28:411 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:28:415 | [INFO] | | OOBE | DE | | | | 4792 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:28:415 | [INFO] | | OOBE | DE | | | | 4792 | Installer Operation: PayloadInstaller
06/18/13 14:29:28:415 | [INFO] | | OOBE | DE | | | | 4792 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:28:415 | [INFO] | | OOBE | DE | | | | 4792 | Request to install payload
06/18/13 14:29:28:426 | [INFO] | | OOBE | DE | | | | 4792 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
06/18/13 14:29:28:585 | [INFO] | | OOBE | DE | | | | 4792 | Extracting assets complete. Number assets: 2
06/18/13 14:29:28:585 | [INFO] | | OOBE | DE | | | | 4792 | CustomizedPatch property not found in database
06/18/13 14:29:28:585 | [INFO] | | OOBE | DE | | | | 4792 | Beginning installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:29:28:683 | [ERROR] | | OOBE | DE | | | | 4792 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties" )(Seq 26)
06/18/13 14:29:28:683 | [WARN] | | OOBE | DE | | | | 4792 | DW063: Command ARKPatchCommand failed.(Seq 26)
06/18/13 14:29:28:684 | [INFO] | | OOBE | DE | | | | 4792 | Completing installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:29:28:818 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:28:818 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 406.593 milliseconds (0.406593 seconds) DTR = 1259.25 KBPS (1.22973 MBPS)
06/18/13 14:29:28:820 | [INFO] | | OOBE | DE | | | | 10148 | User specified overrideFile:
06/18/13 14:29:28:823 | [INFO] | | OOBE | DE | | | | 10148 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1
06/18/13 14:29:28:823 | [INFO] | | OOBE | DE | | | | 10148 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:28:823 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:28:824 | [INFO] | | OOBE | DE | | | | 10148 | In PrePayloadInstallProc
06/18/13 14:29:33:826 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:33:827 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5003.1 milliseconds (5.0031 seconds)
06/18/13 14:29:33:829 | [INFO] | | OOBE | DE | | | | 10148 | No operation. We're done:
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Total components installed: 0
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Total components repaired: 0
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Total components removed: 0
06/18/13 14:29:35:833 | [WARN] | | OOBE | DE | | | | 10148 | DW050: The following payload errors were found during install:
06/18/13 14:29:35:833 | [WARN] | | OOBE | DE | | | | 10148 | DW050: - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Restarting your computer is recommended:
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | In order to complete the installation, please restart the computer
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Call PostSession Custom Hook
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | In InstallSessionCloseProc
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.719319 milliseconds (0.000719319 seconds) DTR = 22243.3 KBPS (21.7219 MBPS)
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Total Timer] took 15654.8 milliseconds (15.6548 seconds) DTR = 34.7496 KBPS (0.0339352 MBPS)
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | -------------------------------------- Summary --------------------------------------
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | - 0 fatal error(s), 1 error(s)
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 |
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties" )(Seq 26)
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 |
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | Please search the above error string(s) to find when the error occurred.
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | These errors resulted in installer Exit Code mentioned below.
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | -------------------------------------------------------------------------------------
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 |
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | Exit Code: 7 - Unable to complete Silent workflow.
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | Please see specific errors for troubleshooting. For example, ERROR: DF022 ...
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | END - Installer Session
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | START - Installer Session
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | RIBS version: 7.0.0.108
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Total Timer]
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | CHECK: Single instance running
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | CHECK : Credentials
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Load Deployment File
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | deploymentFile option not given
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | CHECK : Another Native OS installer already running
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Create Required Folders
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Assuming install mode
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Looking up install source path
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Sync Media DB ...
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Sync Media DB]
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Pre check media db sync
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | End of Pre check media db sync. Exit code: 0
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Sync Media DB] took 1467.28 milliseconds (1.46728 seconds)
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Ready to initialize session to start with ...
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [CreatePayloadSession]
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Updated source path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Ignoring original data since install source is local
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul
Path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | -------------------- END - Updating Media Sources - END --------------------
06/18/13 14:29:53:709 | [INFO] | | OOBE | DE | | | | 8112 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
06/18/13 14:29:53:709 | [INFO] | | OOBE | DE | | | | 8112 | ----------------- CreatePayloadSession: machine is x64 ---------------
06/18/13 14:29:54:150 | [INFO] | | OOBE | DE | | | | 8112 | ______ Verify Dependency Subscribers ______
06/18/13 14:29:54:151 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:29:54:151 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)
06/18/13 14:29:54:151 | [INFO] | | OOBE | DE | | | | 8112 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:29:54:152 | [INFO] | | OOBE | DE | | | | 8112 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Ignoring deployment input for the INSTALLDIR: marked as fixed
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Setting property "installSourcePath" to: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Setting property "mode" to: silent
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Setting property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Setting property "workflow" to: updater
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "extensionsOnly" to: 1
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "mode" to: silent
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "patchesOnly" to: 1
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "workflow" to: updater
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Found payload actions:
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Deciding what installer mode to use...
06/18/13 14:29:54:208 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN Setting requested payload actions
06/18/13 14:29:54:209 | [INFO] | | OOBE | DE | | | | 8112 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false
06/18/13 14:29:54:209 | [INFO] | | OOBE | DE | | | | 8112 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is install
06/18/13 14:29:54:209 | [INFO] | | OOBE | DE | | | | 8112 | END Setting requested payload actions
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | Collected advanced path check information for INSTALLDIR
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is a well-formed path
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is not the root path
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is on a local volume
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is on a writable volume
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is not on a case sensitive volume
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\
06/18/13 14:29:56:090 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | In InstallPreSystemCheckProc
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 539.895 milliseconds (0.539895 seconds) DTR = 133.359 KBPS (0.130234 MBPS)
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | END InstallOperationsQueue Unordered operations
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | END InstallOperationsQueue Ordered operations
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | Payloads passed preflight validation.
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | Call PreSession Custom Hook
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | In InstallSessionOpenProc
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.589913 milliseconds (0.000589913 seconds)
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | END InstallOperationsQueue Unordered operations
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | END InstallOperationsQueue Ordered operations
06/18/13 14:29:56:930 | [INFO] | | OOBE | DE | | | | 8112 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:56:931 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:56:931 | [INFO] | | OOBE | DE | | | | 8112 | In PrePayloadInstallProc
06/18/13 14:30:01:933 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:30:01:934 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5002.89 milliseconds (5.00289 seconds) DTR = 1657.44 KBPS (1.6186 MBPS)
06/18/13 14:30:01:934 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:30:01:938 | [INFO] | | OOBE | DE | | | | 4968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:01:938 | [INFO] | | OOBE | DE | | | | 4968 | Installer Operation: PayloadInstaller
06/18/13 14:30:01:938 | [INFO] | | OOBE | DE | | | | 4968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:01:938 | [INFO] | | OOBE | DE | | | | 4968 | Request to install payload
06/18/13 14:30:01:949 | [INFO] | | OOBE | DE | | | | 4968 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
06/18/13 14:30:02:155 | [INFO] | | OOBE | DE | | | | 4968 | Extracting assets complete. Number assets: 2
06/18/13 14:30:02:155 | [INFO] | | OOBE | DE | | | | 4968 | CustomizedPatch property not found in database
06/18/13 14:30:02:155 | [INFO] | | OOBE | DE | | | | 4968 | Beginning installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:30:02:314 | [ERROR] | | OOBE | DE | | | | 4968 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties" )(Seq 26)
06/18/13 14:30:02:314 | [WARN] | | OOBE | DE | | | | 4968 | DW063: Command ARKPatchCommand failed.(Seq 26)
06/18/13 14:30:02:314 | [INFO] | | OOBE | DE | | | | 4968 | Completing installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:30:02:640 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:02:640 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 705.389 milliseconds (0.705389 seconds)
06/18/13 14:30:02:642 | [INFO] | | OOBE | DE | | | | 8112 | User specified overrideFile:
06/18/13 14:30:02:645 | [INFO] | | OOBE | DE | | | | 8112 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1
06/18/13 14:30:02:645 | [INFO] | | OOBE | DE | | | | 8112 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:30:02:645 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:30:02:646 | [INFO] | | OOBE | DE | | | | 8112 | In PrePayloadInstallProc
06/18/13 14:30:07:648 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:30:07:648 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5002.95 milliseconds (5.00295 seconds) DTR = 35.1792 KBPS (0.0343547 MBPS)
06/18/13 14:30:07:651 | [INFO] | | OOBE | DE | | | | 8112 | No operation. We're done:
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Total components installed: 0
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Total components repaired: 0
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Total components removed: 0
06/18/13 14:30:09:655 | [WARN] | | OOBE | DE | | | | 8112 | DW050: The following payload errors were found during install:
06/18/13 14:30:09:655 | [WARN] | | OOBE | DE | | | | 8112 | DW050: - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Restarting your computer is recommended:
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | In order to complete the installation, please restart the computer
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Call PostSession Custom Hook
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:30:09:656 | [INFO] | | OOBE | DE | | | | 8112 | In InstallSessionCloseProc
06/18/13 14:30:09:656 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:30:09:656 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.700131 milliseconds (0.000700131 seconds) DTR = 22852.9 KBPS (22.3173 MBPS)
06/18/13 14:30:09:656 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Total Timer] took 17427.6 milliseconds (17.4276 seconds) DTR = 86.2998 KBPS (0.0842772 MBPS)
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | -------------------------------------- Summary --------------------------------------
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | - 0 fatal error(s), 1 error(s)
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 |
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties" )(Seq 26)
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 |
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | Please search the above error string(s) to find when the error occurred.
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | These errors resulted in installer Exit Code mentioned below.
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | -------------------------------------------------------------------------------------
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 |
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | Exit Code: 7 - Unable to complete Silent workflow.
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | Please see specific errors for troubleshooting. For example, ERROR: DF022 ...
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | END - Installer Session
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | START - Installer Session
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | RIBS version: 7.0.0.108
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | ::START TIMER:: [Total Timer]
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | CHECK: Single instance running
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | CHECK : Credentials
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Load Deployment File
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | deploymentFile option not given
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | CHECK : Another Native OS installer already running
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Create Required Folders
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Assuming install mode
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Looking up install source path
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Sync Media DB ...
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | ::START TIMER:: [Sync Media DB]
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Pre check media db sync
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | End of Pre check media db sync. Exit code: 0
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | :: END TIMER :: [ -
Bypass Creative Cloud Desktop Manager update
Hello,
There are current issues with updating the above program due to proxy reasons on our corporate newtwok. Until this is resolved is there a way that the update can be bypassed to enable me to use the manager?
I have followed another post that says to change that name of the AdobeUpdaterPrefs.dat file but it didn't work for me.
Any assistance would be greatly appreciated.
Kind regardsLooks like I had done all you advised except delete the Adobe Creative Cloud and Application Manager folders under Utilities. I did that and now CC installation is proceeding. THANK YOU, THANK YOU, THANK YOU! I spent an hour waiting for someone to get to me on Chat and gave up and was not looking forward to calling Adobe tomorrow.
-
Auto-update option for Creative Cloud desktop manager app
Getting this error when trying to update CC desktop manager on HP Laptop
Administrator privileges are required to continue with the installation.(Error code: 3) Get helpHi Pnwf2005,
A couple questions to better understand the conditions in which the error occurred:
Are you on Windows or Mac?
Is this a home or work computer?
Does the user account you are working in have admin rights?
Thanks,
- Dave -
Problème d'installation Creative Cloud Desktop / de lancement de Photoshop
Bonjour la Communauté,
J'ai mis à jour mon Mac et depuis, les produits (Photoshop surtout) se lancent en affichant une erreur ("erreur de programme").
J'ai tenté de réinstaller Photoshop, même problème.
Pareil avec l'outil de gestion de l'abonnement, le Creative Cloud Desktop. Il ne s'installe plus.
Merci d'avanceBonjour !
Quelques remarques au sujet de cette description pour effacer les programmes Adobe installés et qui causent des problèmes ...
En rouge, mes remarques.
Je me réponds à moi-même. Ça peut servir à d'autres personnes.
Le Support Adobe m'a donné une procédure de nettoyage. Tout est rentré dans l'ordre :
Le problème ne pourra être résolu que par un nettoyage en profondeur du Mac donc voici la procéduree :
1) Redémarrez la machine en Mode Minimal :
http://helpx.adobe.com/fr/x-productkb/global/start-safe-boot- mode-mac.html
- Redémarrez la machine. Lorsque retentit le gong de démarrage, maintenez enfoncé la
touche Shift (Maj) jusqu'à ce que le logo de la Pomme apparaisse.
- La machine redémarre alors en Mode sans extension (plus lent que d'habitude).
Ce lien ne fonctionnait pas chez moi !
Par contre, cette description m’a suffit.
2) Désinstallez les produits depuis l'utilitaire Adobe :
http://helpx.adobe.com/fr/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Cet outil ne semble pas s’installer parmi les programmes ... mais est resté sur mon bureau. Il semble que cela ait suffit.
3) Supprimez les dossiers concernant Adobe suivants :
/Applications/Adobe xxx
... Euh ... vous voulez dire les CS3, CS4, CS5, CS6 etc ... je suppose ?
Attention, il y a aussi un tout un dossier ADOBE à cet emplacement !!!!
/Applications/Utilitaires/Adobe
Tout le dossier ?
Pour la suite: De quelle Bibliothèque parlez-vous ? Où se trouve-t-elle ?
Votre description n’est pas claire.
Pour ma part, j’ai trouvé cela sous: dans Finder/Disque dur Macintosh/Bibliothèque/Application Support/Adobe
/Bibliothèque/Application Support/Adobe
Pas de problème.
/Bibliothèque/Application Support/FLEXnet Publisher
Dans mes trois premières tentatives, je n’ai jamais réussi à trouver ce dossier "Application Support/FLEXnet Publisher".
Je ne viens de le découvrir qu’à l’instant ... tant votre description est imprécise.
/Bibliothèque/Preferences
Non mais ... sérieusement, vous voulez que j’efface TOUT ce dossier !
A mon humble avis (je ne suis pas expert du tout), ce serait de la folie !
/Bibliothèque/Preferences/FLEXnet Publisher
Je ne viens de trouver ce dossier qu’à l’instant.
/Bibliothèque/Logs/Adobe
Bon, facile
NB : Les dossiers suivants se situent dans la Bibliothèque de l'utilisateur.
Pour y accéder à partir des systèmes 10.7, ouvrez la Finder, développez le menu Aller
(dans la barre supérieure) et maintenez la touche Alt enfoncée.
Bien expliqué !
~Bibliothèque/Application Support/Adobe/
~Bibliothèque/Caches/Adobe/
~Bibliothèque/Caches/com.adobe*
~Bibliothèque/Preferences/Adobe/
~Bibliothèque/Preferences/com.adobe*
= toutes les occurrences de noms commençant par cette expression
Ces opérations là a bien fonctionné.
Source (en anglais) : Delete previously installed application files (Mac OS X)
Aucune idée, mais alors aucune idée de ce que cette phrase veut dire ?????
4) Videz la corbeille (très important pour permettre le réécriture des fichiers et dossiers).
Clair et net.
5) Téléchargez le Creative Cloud Desktop Manager depuis l'adresse suivante :
https://creative.adobe.com/products/creative-cloud
Mode d'emploi : http://helpx.adobe.com/fr/creative-cloud/help/creative-clouddesktop.
html
Tout bon .... réalisé sans problème.
6) Pour redémarrer la machine en mode normal, redémarrez simplement la machine.
Pas de problèmes non plus.
En somme: Je trouve votre description assez imprécise et très dangereuse (j’avoue ne pas être un expert du tout !). Je crois que si je n’avais pas été très prudent à effacer certains dossiers et pas d’autres, que vous m’aviez dit d’effacer, je me trouverais devant un
ordinateur complètement détraqué ! -
Cannot update Creative Cloud desktop Error Code: 204
I have tried for 5 days to update my Creative Cloud desktop manager, but it only gets 2% into update and fails each time. Message says There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.(Error code: 204) Get help
The "Get Help" leads me to adobe forums with other people having this problem with no solutions other than 'Chat with an expert' which I've been trying to find on this site. I don't need tutorials, I've quit the CC desktop app several times, restarted the computer several times, the Preferences option under CC desktop is greyed out and can't access.
I can't update any other adobe product until this nuisance of a CC Desktop can get updated.
Any ideas? Untinstall and reinstall? If I uninstall the CC desktop will it magically break some mystical link with all my other CC 2014 programs?
Thanks in advance.Thanks for the link, Jeff. Even though error code 204 wasn't listed, everything around points to the download being corrupted/stalled/stopped. Was talking with an IT guy here and are exploring our firewall settings and securities. From your link I found the document "Creative Cloud for enterprise - Network Endpoints file" and have forwarded it to our IT dept to review.
-
Creative Cloud Desktop install crashes Windows Explorer and hangs
This all started with my inability to activate Adobe Acrobat on my computer after wiping the hard drive and reinstalling the OS.
I had no trouble initially downloading or installing anything from the Adobe Creative Cloud. I ran several apps and they worked (albeit in trial mode for a day or two)
And then the Initial Problem: Trying to Activate Adobe Acrobat failed to get pass the sign-in screen.
It would hang for about 30 minutes and then come back to the error that the computer's clock must be incorrect or an error with the Internet connection. (It's a standard error documented on Adobe's site that says you need to make sure your computer can really get to all of Adobe's activation servers/sites/etc. I double-checked everything in the troubleshooting list to be sure but found nothing wrong with the computer or the ability to get to Adobe's sites.
Exasperated. I went online for tech support. It was definately Level 1 support (had me checking all the stuff I had already spent an hour checking - and had already told him I tested it all).
Anyway, I spent an hour on the chat with Adobe Tech Support going through the usual stuff.
He had me check virus programs, computer clock, conenctions to Adobe sites (like the licensing servers). But nothing ever helped or worked. Then he told me to try going directly to the Adobe Creative Cloud site and trying to download and install the Creative Cloud desktop manager. I did that but it hangs when it launches the manager on the initial window with a black/grey Creative Cloud bar at the top (with the tool drop-down on the right side) but the rest of the window never loads.
After an hour of going in circles I decided it would be better to try again later with someone in second-level support.
In the meantime, I uninstalled ALL Adobe applications. There is no Flash-Player, no Acrobat Reader - nothing from Adobe in my programs list.
I then tried to download and install the Adobe Application Manager. It works up to the point where it launches the Creative Cloud Desktop tools and then hangs at the same place.
There is a Creative Cloud window with the normal black/grey bar at the top - but the rest of the window (where you would normally see and load the apps from) stays empty.
I have rebooted the computer several times to be sure it is a fresh start. That has not helped at all. One additional thing I have noticed in these multiple attempts is that when the Creative Cloud Desktop Manager installer gets about 95% done, it causes Windows Explorer to crash (not Internet Explorer but Windows Explorer). Once Windows Explorer resets, Creative Cloud continues the installation but then opens the window (above) that has nothing but the black/grey header.
I'm struggling for what to do next. Any suggestions would be appreciated. Right now I am paying $50 a month for something I can't even install or use.
For what it's worth, the system is an HP laptop running Windows 7 Ultimate x64. 8GB of RAM and plenty of HDD space. All security updates applied and Symantec Endpoint Protection 12.1. I doubt that any of that last line is relevant since I could run all of this with no problem before wiping the hard drive AND it was all running with no problem - other than Activating Acrobat at the start of this whole issue.Jim,
You are a lifesaver! I can't think of how many additional hours of frustration you just saved me - but Thank You!!
After posting, I had determined (like you said), that Explorer must be doing that for a reason. I created a new user profile on the system (added a user temporarily) and observed the same behavior of Windows Explorer (stopping/starting) but then continuing to work as it should. At that point I knew the answer was somewhere in the user's profile but I would have had no idea where to look. The opm.db file was indeed the culprit.
I sure do appreciate the excellent help.
Jay -
I installed creative cloud desktop app and my apps wont download
I'll selected the apps I want to download in my creative cloud desktop manager and they are just sitting idle at 0% nothing is running I have a good connection to the internet. I'm on a company network could this be causing any interference?
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/ -
Creative Cloud desktop failed to update.(Error code: 1)
Hello, I'm running a MacBook Pro Retina with Yosemite 10.10.2. I tried to update Creative Cloud Desktop manager and then tried to cancel it (it was killing my bandwidth while I was trying to work). It disappeared from the bar at the top of the OSx screen.
I couldn't get it back. I restarted my machine. When I clicked on Creative Cloud this time, I was prompted to update, but almost immediately got an error. There are other mentions of Error Code 1 on the forum, but they appear to be first time installations, not updates. Suggestions welcome! Thanks
Creative Cloud desktop failed to update.(Error code: 1)
Update:
Still no success. I tried the instructions here: Error "Failed to Install" Creative Cloud Desktop application which says to uninstall Creative Cloud. I got an error: "Unable to uninstall Creative Cloud Desktop. Quit Creative Cloud desktop and try again." But CC desktop is not running. I had a look in activity monitor and didn't see anything.Okay - I think I resolved this by closing some stalled processes in Activity Monitor, then restarting Creative Cloud desktop, then updating in the normal way.
-
Wrong Email address to log into Creative Cloud Desktop, How do i switch to my email address?
Wrong Email address to log into Creative Cloud Desktop, How do i switch to my email address?
Hi Hendy20,
If you are not able to proceed to the sign out step trough the Creative Cloud Desktop Manager, please follow the steps below then :
Delete the OPM.db file :
Close the Creative Cloud application.
Navigate to the OOBE folder.
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
If you are not able to find that file, please check the following link, that may be because your library is hidden.
http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Please, let us know how it goes.
Thank you.
Arnaud. -
Creative Cloud desktop app unresponsive and extension manager not downloading
I uninstalled Acrobat pro from my computer so I could install the newer version and now my creative cloud app is stuck on spinning circle when I try to go to the applications. I can't uninstall the craetive cloud desk app to reinstall it as it says the applications on my computer wont allow it. Also,I have tried to download the new extension manager cc and it says downloading and nothing is happening. It isn't downloading. Any suggestions?
Zfire45, Lets Quit Creative Cloud desktop app and follow Solution 2 mentioned under the below article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.h tml
Re-launch CC desktop app and check if it works fine now.
Let me know in case you still face the issue.
Cheers!
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