Creative Cloud Desktop no longer works after update

Ever since the last Creative Cloud Desktop update I can no longer use it - tyo check for updates etc I have to go to individual programs. All I get when I open CC Desktop is a blank rectangle. One can't avoid CC Desktop updates as the only option other than to install them is to quit the program. Any ideas? When are Adobe going to iron out this buggy software - or do they really just not care any more?

BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

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Creative Cloud Desktop frozen/spinning wheel after updated version April 22,2015; Adobe Application Manager won't sign in either - Mac OSX Yosemite 10.10.3

I cannot update any apps via Creative Cloud Desktop Application just prior to nor after the April 2015 updated.
I've tried everything listed in support forums, including:
uninstallation
removal of the AAMUpdater and OOBE folders in both the user and system libraries
use of the Creative Cloud Cleaner Tool
enabling the root user and cleaning everything out there and reinstallation from the root account
and reinstallation of both the Application Manager as well as Creative Cloud Desktop...multiple times.
I've also tried out the instructions to uninstall Java and reinstall the latest version of Java. I have looked through every iteration of these issues on several support forums, and tried everything that has supposedly "worked" to get Creative Cloud Desktop back up and running.
I am on Mac OSX Yosemite 10.10.3.
I also can't sign in via the Application Manager, with message that I am not connected to the internet. I can launch the versions of Photoshop CC 2014, Illustrator CC 2014, Lightroom 5, etc., but when I try to sign in to any of those applications, the Adobe Application Manager launches, asking for a sign in, and then won't connect...no matter what. I have tried doing this from the root account with the firewall temporarily disabled as well. I do not have internet connection problems whatsoever, and all other applications, browsers, etc., can reach all aspects of the internet just fine.
The most peculiar thing: I have another Creative Cloud installation on my MacBook Pro with the same version of Yosemite, and everything is loading and working just fine, with all the latest updates. Duplicate installation for my laptop, and yet my iMac with the same installation won't work at all.

Thanks for the suggestion.
I've attempted to repair permissions the usual way, as well as through a complete cleanup via Onyx. Still no dice.
Creative Cloud Desktop was working previously, for quite a few months (with the occasional "can't connect" and inability to load the App Update panel, which seems to plague the software constantly anyway...but at least it worked intermittently) well after I installed Yosemite.
This is a more recent issue...just a few days ago...before installing the update, as well as after.

What shall we do? creative cloud desktop is seriously broken after update

Following the recent update, creative cloud desktop has become virtually unusable (Mac OSX10.8.4). Endless beachball for Home, Fonts and Files. Reading the Forums, it seems this problem is common and long-standing.
In addition, the recent Dreamweaver update has made Dreamweaver virtually unusable. Also not an uncommon problem, apparently.
The Forums offer a wide range of deep system fixes and workarounds. Frankly Adobe, I'm not interested in spending hours tinkering with your legacy utilities, and managers of this and that. I just want the software that I'm paying for to work as advertised.
I'm a big fan of Adobe products, and I signed up at the beginning of CC. But the current iteration is such a disaster that all users experiencing problems need to put maximum pressure on Adobe to sort things out.
As to Adobe's committment and effectiveness, it's now 36 hours and counting since chat support indicated a 24-96 hour window for a Dreamweaver fix.
Anyone else?

Thank you Romsinha, but that makes no difference whatsoever. CC desktop remains in the same state: Apps and Behance panels are the only ones without spinning beachball. I tried the same fix for the unresponsive Dreamweaver 13.1.something update and that too made no difference.
I appreciate your quick response and I hope it's indicative of Adobe's commitment to sort this out. Otherwise I fear a big rebellion amongst users. I'll be posting criticism in social media within days if this isn't sorted.
Having said that, good luck to you all for resolving these problems. I've used Adobe products from the beginning and it's a great shame to see the company falling down so badly with a product that they've made such a big noise about.
I repeat for the record what I said in the first post: I really really do not want to be spending hours tinkering with my OS and Adobe's legacy (or not?) files. If I do that troubleshooting I'm doing Adobe's work and not getting paid for it.

Sync via wifi to desktop no longer works after update

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I was running ios 7.0.2 and syncing to itunes on my desktop via was fine. Now I've updated to 7.0.4 (I skipped 7.0.3) I'm now unable to sync via wifi???????!
I have hear that iCloud Keychain could be the problem but I haven't set up an account and I don't want to!!!!! But if I did would that reactivate wifi syncing?????
Ever since I updated to ios7 it's been one problem after another

Oh and I'm running itunes 11.1.4 and yea I have uninstalled it and reinstall too

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I have a computer lab at my school. I have updated Remote Desktop 3.1 to my G-5 and all of my computers in my lab. Now I have lost all contact with my computers in my lab. Not one computer is recognized by my G-5. These are brand new Imacs with the new processors. I have scanned and refreshed the screen, and have had no success. Any help?

I am having exactly the same experience!
I have a G5 DP2.5, 2GB RAM...
I was able to view my console and the ARDAgent crashed.
I even went as far as archiving and reinstalling my OS...
removing ~/ApplicationSupport/RemoteDesktop
and the two plists in ~/Library/Preferences...
Here is what my console states upon launching of ARD 3.1 admin:
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Creative cloud desktop app not working!!! won't let me sign in or reinstall

MAC os 10.7.5
Creative Cloud does not work!
Customer is waiting for work done, and this cost me money!!!! So help me please!
I can't sign in to my Creative Cloud desktop application. It opens, I enter my info, and then, I have a message you are no longer signed in. I tried to close the app several times, and also reinstall it. Nothing doesn't help.
Uploading is not allowed bacause Creative Cloud desktop does not work, fonts are missing because Typekit does not work!!!!!!!!

Hello paulina,
sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool, don't use your own resources, that's insufficient!
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. Please follow the prescribed sequence of operations
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

Why did my Creative cloud desktop app stop working!

Why did my Creative cloud desktop app stop working! Ask me to remove and install it with a new download only for that to not fix or work! Sending me around in circles! Very frustrating and annoying!

Not sure on the error message! OS yosomvite 10.10.3.
my Desktop cloud stopped working, and error messages asked me to re-install it, after uninstalling the original one. The new download loads and gets to half way before disappearing ad nothing happening? back to square one. Tried re-starting and re downloading = same...... .
help....

My creative cloud icon no longer works..it does nothing?

my creative cloud icon no longer works. An update to bridge froze at 74 %.
I still have a functioning bridge icon at the base of my laptop and also a functioning Photoshop icon..its been a long struggle today! but my little creative cloud icon at the top dissapeared..so I tried finder and applications and moved the creative cloud icon onto my desk top and it is not functioning..hoow can I fix this problem? Is it a problem? should I uninstall creative cloud? Will that mean I must uninstall anything else..begin again??

I just experienced the same issue whilst trying to update Flash and resorted to restarting PC which seemed to fix it

Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applica

Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applications.

I received no error message. The application was just trying to find applications unsuccessfully.
I am using MAC OS 10.10.1
I tried to uninstall the application but it seems that a kind of deamon is still installed thus providing me to reinstall properly. Do you know where are the elements to remove in order to get my machine just like before ?
Otherwise I would have to reinstall everything and this would be a pain.
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Creative Cloud Desktop refuses to work properly...

OK, so I decided to try this CC thing. Ordered the subscription; went to the website to try and download an app.... It instead changed my app download to CC Destop install.pp installs, and bounces up a sign-in window on completion. I sign in.... Bang, it crashes...
On chat for a really long time with support... moving folders to desktop, renaming files, renaming folders, killing processes in Task Manager, using the Creative Cleaner.... yadda, yadda.
No work... On reinstall, same failure, same message... although I did make it to the License Screen this time after signing in before it crashed with the "Windows... problem... Close Program" error.
Chat support guy says he thinks I should create a NEW Windows user and reinstall.... gives me a case number and bails offline out of the chat sess
So... OK... I guess I have to do this by myself? So...
I do as he says... create new user, reinstall... SAME results... EXACTLY....
So... I get pissed and serious. I scrub the computer of any/every reference of ANY Adobe product whatsoever using the Creative Cleaner and various other IT Tools I own (I do this for a living folks).
NOW.... I have a scrubbed clean disk, registry, et al... no reference of Adobe whatsoever to be found. I install the Creative Cloud Desktop...
When it pops up, I try to fool it by NOT signing in immediately.... I cold reboot the computer to make SURE the install is complete, et al.
On reboot, I open CC (it's already open in the Task Bar at lower right). I sign in... yea, no crash. I agree to the license... Awesome, no crash.
I ACTUALLY see the screen where I can tell it that I want to download an app.... for a second...
CRASH!!! SAME crash messages...
I would LIKE to get this resolved...
Please help!

OK... so I just spent an hour+ on chat with Mohammed, and we made some progress.
Good news is that we got the CC Desktop App working and I am downloading Acrobat XI.
Bad news is that to get it to work, I have to uninstall my Intel HD Graphics 4600 display controller AND delete the drivers at the same time, which does at least 3 things:
Makes the Intel COntroller revert to using VGA plain Jane driver...
It makes it impossible for me to access my AMD Radeon 8790M graphics controller for app switching to high performance graphics.
It also apparently disables my High Definition Audio Device.... <apparently, the Intel Graphics and the High Def Audio are tied together somehow>
Now... here is some background. WITH the Intel driver package installed for the HD 4600, CC Desktop fails and the Event Viewer shows the following error information:
It appears that CC Desktop wants to use C:\Windows\system32\igdumdim32.dll, but the problem is that this .DLL file does not exist at this location, and it is NOT bound to the Intel Display Controller.
System 32 has the 64-bit version of that DLL, "igdumdim64.dll". The called DLL does exist in the SysWOW64 directory.
I am not smart enough to know how all this works exactly, but it is obvious that this is a "don't play well together" between the CC Desktop application and the Intel driver package.
None of my other x86 applications are having ANY issue with the display drivers... only CC Desktop.
It is NOT acceptable to have to use the basic VGA driver to make this work, and sacrifice the use of my Radeon and grap[hics performance on all of my other apps just to use this Creative Cloud subscription.
IF this can't be fixed promptly, I will have to cancel my subscription....

Creative Cloud desktop keeps trying to reinstall updates

Just over the last week or so, Creative Cloud desktop keeps trying to reinstall the same updates for Photoshop CC, Photoshop 6 and Bridge CC over and over again. As we do not have a fast broadband connection, this blocks the internet for everyone else at the same location for about an hour. I am running Bridge 6.0.1.6 and Photoshop CC 14.2.1. I thought I had wholly uninstalled PS6 on the machine in question (Retina MacBook Pro), so I don't understand why CC desktop is trying to update it. Updates have installed for each of the last three days, so I cannot imagine there is another huge update waiting to install again today, as CC desktop shows.
In addition CC destop keeps losing LightRoom 5 from my Apps. I already had a copy of LR5, which came with a Leica Camera but just to make sure it was linked to my CC acount, I reinstalled it via the CC desktop. It was showing as one of my updated apps but this morning has dropped down to showing "install" again, even though the latest version 5.4 is defintiely installed, synched and working.
HELP!!
Wilson

John T Smith wrote:
You MAY have a faulty installation, which requires complete removal and reinstall... not exactly your problem, but the links below may help
One fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0
-http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-2 48.html
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
I guess I'm a little mystified by this reply. I've reported no problem signing in or out of adobe, nor have I experienced any.
I've been going along with a creative cloud desktop and updates for over a yr now so not sure how my install would suddenly be 'faulty'. Complete removal and reinstall is something like a days work if you have any related difficulties at all yet it seems to be the most often suggested remedy.
Is there no chance of something that does not require a hefty input of my time getting the tools to work rather than using them, that can be done to remedy what seems to be something like a stuck routine in the install routines?
Any other folks with an idea about this?

Canon iP2700 is no longer working after update

My Canon iP2700 is no longer working after doing an update yesterday. I am using the cnijfilter-ip2700series 3.30-2 from https://aur.archlinux.org/packages.php?ID=41797 with cups 1.5.2. I have blacklisted usblp, but this doesn't help. My printer is recognized, and apparently I can print but nothing happens. This is my error log:
tail -n 100 -f /var/log/cups/error_log
D [09/Mar/2012:13:58:16 +0200] [Job 4683] usb_find_busses=0
D [09/Mar/2012:13:58:16 +0200] [Job 4683] usb_find_devices=0
D [09/Mar/2012:13:58:16 +0200] [Job 4683] STATE: +connecting-to-device
D [09/Mar/2012:13:58:16 +0200] cupsdMarkDirty(-----S)
D [09/Mar/2012:13:58:16 +0200] cupsdSetBusyState: newbusy="Dirty files", busy="Printing jobs and dirty files"
D [09/Mar/2012:13:58:16 +0200] [Job 4683] STATE: -connecting-to-device
D [09/Mar/2012:13:58:16 +0200] cupsdMarkDirty(-----S)
D [09/Mar/2012:13:58:16 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Dirty files"
I [09/Mar/2012:13:58:16 +0200] [Job 4683] Waiting for printer to become available.
D [09/Mar/2012:13:58:16 +0200] cupsdAcceptClient: 16 from localhost (Domain)
D [09/Mar/2012:13:58:16 +0200] cupsdReadClient: 16 POST / HTTP/1.1
D [09/Mar/2012:13:58:16 +0200] cupsdSetBusyState: newbusy="Active clients, printing jobs, and dirty files", busy="Printing jobs and dirty files"
D [09/Mar/2012:13:58:16 +0200] cupsdAuthorize: No authentication data provided.
D [09/Mar/2012:13:58:16 +0200] cupsdReadClient: 16 1.1 Get-Notifications 1
D [09/Mar/2012:13:58:16 +0200] Get-Notifications /
D [09/Mar/2012:13:58:16 +0200] cupsdIsAuthorized: requesting-user-name="irenke"
D [09/Mar/2012:13:58:16 +0200] Returning IPP successful-ok for Get-Notifications (/) from localhost
D [09/Mar/2012:13:58:16 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Active clients, printing jobs, and dirty files"
D [09/Mar/2012:13:58:16 +0200] cupsdReadClient: 16 WAITING Closing on EOF
D [09/Mar/2012:13:58:16 +0200] cupsdCloseClient: 16
D [09/Mar/2012:13:58:16 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
And this part keeps repeating every 5 seconds with different timestamp, until I delete the document from queue.
The CUPS ownership of the USB device file seems OK:
ls -l /dev/bus/usb/001/006
crw-rw---- 1 root lp 189, 5 Mar 9 14:17 /dev/bus/usb/001/006
I've been working on this problem since yesterday and now i'm stuck. Can someone please help?
EDIT
I think it's something related to the driver. If i change the driver to another printer model from CUPS the printer works. Prints garbage, but at least works. So this means that we have to wait for a new driver or what?
Last edited by otx (2012-03-09 14:21:27)

See if this is any help: https://bbs.archlinux.org/viewtopic.php?id=136415

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Creative Cloud Desktop no longer works after update

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