"Creative Cloud Desktop update"!

Hello, I have just upgraded to the new Yosemite Operating System and I'm unable to download "Creative Cloud Desktop"! I'm trying to update my CC software and not having any luck. Please see the attached photo. This is as far as it gets. Please advise. Thanks.

Herbrock please utilize the steps listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to reinstall the Creative Cloud Desktop application.

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Is there a way to temporarily ignore the Creative Cloud Desktop update? i.e. Mobile data use

I am a mobile tablet user (Windows 8). I am connected via mobile data wifi sometimes, and I need to grab a font or make a quick update to an Illustrator or InDesign project with a new font etc. The problem is that when a Creative Cloud Desktop update is available, it forces you to update. This can be slow and expensive over a mobile network. Is it possible to ignore an update temporarily so that you can function without the update? Quite frankly the Creative Cloud Desktop application seems to have an update every three to four days --- Makes it bothersome.

Hi WarithNiallah,
Please follow the below mentioned steps:
Windows: C/Program Files(X86)/Common Files/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPref.dat and rename it.
Mac: Library/Application Support/Adobe/AAMUpdaterinventory/1.0/AdobeUpdaterAdminPref.dat and rename it.
Now there should be no update prompt.
Regards,
Romit Sinha

Creative Cloud Desktop update error A12E1 - getting really tired of this...

So I've bought CS6 a while ago and up until there was the Application Manager used for updates everything was fine.
Since you decided to force me to use Creative Cloud for updates it's became really annoying.
Every time there is an update for one of my Adobe Products there is also an update for Creative Cloud Desktop. And it seems to be impossible to install it.
It doesn't matter if I try to update the existing Installation or Download fresh Setup-Files. It doesn't work.
If I try to update, it's initialised, downloaded and then it throws Error-Code A12E1.
If I try to install a freshly downloaded Setup-File of CC Desktop it's the same, just with Error-Code 50.
So here is what I've tried already:
Updating with disabled Security Suite
Try again in SafeBoot
Uninstall CC Desktop an reinstall a fresh Download
Installing freshly downloaded files with disabled Security Suite
Try this again in SafeBoot
Download the CC Cleaner tools to get rid of the old Installation before I can install it again, which then does the trick.
As I said EVERY TIME.
What is supposed to be a 5 Minute update in background gets to be an hour of rebooting, uninstalling, cleaning an reinstalling.
I'm running a 64Bit Windows 8.1 Pro.
If anyone knows how to fix this, please give me a hint. I'm all out of Ideas.
*EDIT*
I've postet this after I got the initial Error-Message, thinking that using the Cleaner Tool would help this time again. But there I was wrong! Very Wrong!
I'm seriously disappointed when I think about how much money I've spend on this Software...
After Using the Cleaner Tool (which completed without errors) I couldn't install CC Desktop again, because it was just throwing Error-Code 50 again and again.
All attempts to fix this were unsuccessful. Errorlogs were NOT created. The last Error-Log I could find was from the last update back in march.
After a while of google search I found an old post from November from someone with similar problems.
Solution:
Uninstalling CC Desktop
running the cleaner tool
reboot
download CC Desktop setup files
set the compatibility to Windows XP Service Pack 3
try to install with administrative rights, wait for Error-Message that something is missing and you have to redownload the setup-files
undo the compatibility-settings and run the Setup with administrative rights again
Now it worked.
I'm seriously interested in what kind of update this is, that it is resolved by setting the compatibility to Windows XP SP3...
Especialliy, since Creative Cloud was promised to make my whole workflow "joined" and therefore easier.

Hi nilstissen,
Please try the steps suggested in the given link below for the update issues:-
http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html#Downlo ad%20products%20and%20updates
Let us know if further assistance requires.
Sarika

Error Code 50 when installing Creative Cloud desktop update - tried everything and no joy

Folks I've been trying to update my CC desktop app to the latest release and keep getting Error Code 50 at around 47% of the install process.
I've tried every suggestion that has been posted on the Adobe site and forums including:
1 Opening my CC account in the Adobe website and then trying to install - no joy.
2 Running the Adobe cleaner and re-installing CC - no joy.
3 Restarting computer and attempting reinstall - no joy.
4 All of the above with my firewall and anti-virus switched off - no joy.
I'm running Windows 8.1 on a hi-spec machine and I've never had an issue with any update of the CC App or any of the program apps I utilise (Lightroom, Photoshop and Acrobat).
Not really sure what I do now as I've tried everything and really need to keep working (pro photographer) so am having to ditch this for now as it's taking too much time.
Grateful for any suggestions please.
Many thanks
James

Error "Failed to Install" Creative Cloud Desktop application

Creative Cloud desktop update keeps failed to install

I try to update the creative cloud desktop but, it keep failed to in still

Tried all solutions referred here and in other threads: (1) downloading tne installer from CC download area, (2) changing the name of given folders, (3) uninstalling CC desktop, (4) removing residual data with CC cleaner tool, and (5) changing user privileges in Application support folder.
None worked.
I also analysed the error log. It shows the error "DW040", which only reference in knowledge base points to an issue with third-part programming to CS. After using the Cleaner tool, I found another log reporting "AAM installation ended with return code 251", but again the knowledge base knows nothing about it.
So we are going to the sixth day of problem without a solution. I cannot install other apps from my subscription without CC desktop app, although I am paying the whole price (just installed PS, MU and ID). Adobe is forcing me to lost several hours just trying solutions –and the same is going with many other users – besides not being able to use what I paid for.
I would expect a new CC desktop version to address these issues, but even this is quite uncertain. After searching in forum and knowledge base, I found several references to similar installation errors with CS6. Since then, Adobe not only was unable to fix this issue but also released a new package (CC) with tons of marketing investment but without equivalent attention to user support and app testing.
Very very frustrating.

Creative Cloud desktop update fails: error 207

Hello world,
I'd like to update Adobe Creative Cloud Desktop but I'm experiencing problems: When the installation programm downloads, I'm getting an error code 207: [translated by me] Server doesn't react at the moment. Please try again later.
This happens since a week. What can I do. I've deinstalled ACC and can't use our Typekit anymore.
Please help.
Thanks, Nils

Hi nilstissen,
Please try the steps suggested in the given link below for the update issues:-
http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html#Downlo ad%20products%20and%20updates
Let us know if further assistance requires.
Sarika

Is there a way to disable / postpone Creative Cloud Desktop updates?

When Creative Cloud Desktop discovers an update to itself, it forces me to download and install it immediately. During the download nothing works. This effectively blocks my entire workflow for about 45 minutes. I would like to turn off automatic updates, how do I do it?

Forces you? Mine only notifys me, waiting for my input to begin the update process.

Creative Cloud Desktop Update error 206

I'm trying to update my Creative Cloud Desktop, but the following error code keeps popping up - Please connect to internet, then try again.(Error code: 206). Obviously I am connected to the internet, so I'm not sure what I'm doing wrong?

Cb-M for information on how to resolve Error 206 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

After Creative Cloud Desktop update application refuses to load - is greyed out. Need help.

I have tried turning my Mac on and off, reinstalling the app, re-naming the OOBE database, have checked no special characters in my profile - all advice on community that i could see

Hi John,
Kindly contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If you are still not able to chat, Kindly reply with the below mentioned information.
OS version:
Browser Version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Thanks,
Atul Saini

Creative Cloud Desktop no longer works after update

Ever since the last Creative Cloud Desktop update I can no longer use it - tyo check for updates etc I have to go to individual programs. All I get when I open CC Desktop is a blank rectangle. One can't avoid CC Desktop updates as the only option other than to install them is to quit the program. Any ideas? When are Adobe going to iron out this buggy software - or do they really just not care any more?

BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

I get an errorcode 50, when trying to update my Creative Cloud desktop

What is wrong, when I constantly get the message:
Creative Cloud desktop was not updated (ErrorCode: 50)
I have the Creative Cloud installed on 2 computers as allowed..

Please try the steps in :
Creative Cloud Desktop update error A12E1 - getting really tired of this...
https://forums.adobe.com/message/6231724
Please let us know if it worked for you.
Regards
Rajshree

Error Code 201 and 213 when trying to install any Adobe application / Update my Creative Cloud Desktop App. Have tried troubleshooting with Online Chat Agents, no luck.

I have been trying for 2 days now to get this resolved.
Computer hashard wired internet connection, running Windows 7 Home Premium. No other issues with downloading or uploading from any other sites or programs. No other network issues reported on other computers.
It started when I went to install Lightroom through my Creative Cloud. It prompted me to update my Creative Cloud Desktop App, which I went to do and then promptly got Error Code 201. I restarted my Creative Cloud and then skipped the update, hoping it was just an issue with that specific download. I clicked to install Lightroom and the same thing happened, Error code 201.
I restarted my machine, and tried again. Same issue.
I contacted Support. They had me go in and change a bunch of folder names to and add "old" to the end of them and then had me try using the Adobe Cleaner tool, which did not work. He had me go in and change some internet settings, still nothing. Same issues as before, only now with all the renaming of things I cannot even open programs I had previously been able to open like Photoshop.
He instructed me to reinstall the CC Desktop App because the Cleaner tool was not recognizing that it existed anymore (probably something to do with renaming files.. just saying) and now I get the 201 Error when I try to reinstall the CC Desktop App.
I ran out of time and had to stop after being on with them for over an hour.
Today I contact back and was instructed to create a new user account on my computer and try downloading and installing the application in the new user. Same errors. 213 at first, restarted my computer and then got Error Code 201 again.
I am getting really frustrated and really behind on my work. Any information someone could give me would be greatly appreciated. Currently waiting for a chat person to be available again.
Thank you for your time and assistance.

Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. Error 213 indicates there was problem locating the update or an incorrect URL. The troubleshooting steps are still the same as both errors are related to failure of the current network connection.

Cannot update Creative Cloud desktop Error Code: 204

I have tried for 5 days to update my Creative Cloud desktop manager, but it only gets 2% into update and fails each time. Message says There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.(Error code: 204) Get help
The "Get Help" leads me to adobe forums with other people having this problem with no solutions other than 'Chat with an expert' which I've been trying to find on this site. I don't need tutorials, I've quit the CC desktop app several times, restarted the computer several times, the Preferences option under CC desktop is greyed out and can't access.
I can't update any other adobe product until this nuisance of a CC Desktop can get updated.
Any ideas? Untinstall and reinstall? If I uninstall the CC desktop will it magically break some mystical link with all my other CC 2014 programs?
Thanks in advance.

Thanks for the link, Jeff. Even though error code 204 wasn't listed, everything around points to the download being corrupted/stalled/stopped. Was talking with an IT guy here and are exploring our firewall settings and securities. From your link I found the document "Creative Cloud for enterprise - Network Endpoints file" and have forwarded it to our IT dept to review.

Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)
Uninstalling and installing again - nothing change.

Hi slawek,
Please refer to the thread below where this issue has been discussed:
Error code 50
Regards,
Sheena

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.

All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version?

"Creative Cloud Desktop update"!

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