Creative Cloud does not let me sign in! I redownloaded it a bunch of times already

Right when I sign in, it says I've been signed out. I've tried quitting it and opening it again. I've tried uninstalling it and reinstalling it. No luck. HELP !

Hi Ckxian,
Please refer the following help document on the error message " You have been signed out"
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
If it does not resolve the issue then try to rename the OPM.DB file from the following location.
Win: C:\Users\USERNAME\AppData\Local\Adobe\OOBE 
Mac: ~/Library/Application Support/Adobe/OOBE
Note: Please make sure your login ID does not contain any special character in it.
Please let me know in case still having problem.
Regards,
Sumit Singh

Similar Messages

  • My creative cloud will not let me sign in. it keeps saying you have been logged out every time i sign in

    my creative cloud will not let me sign in. it keeps saying you have been logged out every time i sign in

    Hi,
    Please follow the below steps to remove the error message of "You have been signed out".
              1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
              2: Open a Finder window, select Go>Go to folder option, type in ~/Library and hit enter.
                             (Windows:  [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE)
              3: Now navigate to Application Support/Adobe/OOBE/.. folder.
              4: Delete opm file under OOBE.
              5: Rename OOBE to OOBEold.
              6: Check if you have AAMupdater in the same location.
              7: Please rename it to AAMupdaterold.
              8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
              9: Then launch it, sign-in and click on Apps tab.
    The error message will be removed.

  • Creative cloud does not ask for sign in

    I renamed the opm file to old and reran creative cloud.  It just created a new file and did not ask for a login????
    Message was edited by: semicolen
    I can't download any programs from the web site

    Hi Ckxian,
    Please refer the following help document on the error message " You have been signed out"
    http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    If it does not resolve the issue then try to rename the OPM.DB file from the following location.
    Win: C:\Users\USERNAME\AppData\Local\Adobe\OOBE 
    Mac: ~/Library/Application Support/Adobe/OOBE
    Note: Please make sure your login ID does not contain any special character in it.
    Please let me know in case still having problem.
    Regards,
    Sumit Singh

  • Creative cloud will NOT let me sign in.. no matter what I do! help please ASAP!!!

    hello.... I cannot sign in to creative cloud.. I have tried everything and i mean everyting possible i could find! I deleted the  olb file, i have deleted the application and everything with it and nothing is working! I really need some help here ASAP thanks..

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Adobe Creative Cloud does not support Bootcamp by Apple IOS operating system, but does work with boot camp Win 8.1 why"

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  • The Apps panel of my Creative Cloud does not load. How can I get it to load?

    I recently downloaded Creative Cloud to try Dreamweaver, however, the Apps panel of my Creative Cloud does not load.  I've tried restarting the laptop, opening and closing the application, etc. How can I get it to load? I use a MacBook Pro OS X Version 10.9.5.

    Computer died need code can you please post a screen shot of the error message.  The current released version is 1.8.0.447.  The release notes for the Creative Cloud Desktop application can be found at Creative Cloud Help | Creative Cloud app for desktop | Release Notes.

  • My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert

    My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert

    Try perform below steps.
    Open task manager by pressing Ctrl + Shift + Esc  keys. Click on more details if the option available.
    Then end all Adobe related processes, including Creative Cloud and Coresync ( if running )
    Then hold windows key on your keyboard and Press R key.
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    Open Local > Adobe folders
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    Then navigate to C:\Program Files (x86)\Common Files\Adobe
    Delete Adobe Application Manager and OOBE folders
    Go back to Program Files (x86) and Open Adobe folder
    Try deleting Adobe Creative Cloud folder, if it is not allowing rename it to Adobe Creative Cloudold
    Download and install Creative Cloud App from below link
    https://creative.adobe.com/products/download/creative-cloud
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  • My creative cloud does not have after effect? what should i do ?

    my creative cloud does not have after effect? what should i do ?

    you can download, install and run 32 bit trials but you cannot license them.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I just downloaded Creative Cloud and was ready to sign in with my adobe account?! Was already signed in and I cannot sign in.

    I downloaded Creative Cloud and was ready to sign in with my adobe account. However, it appeared to show an account already logged in and I don't know how to sign out since it insists on me verifying that email. When, it is not my email.

    Change Account https://forums.adobe.com/thread/1465499 may help
    -wrong email https://forums.adobe.com/thread/1446019

  • Creative Cloud Does Not Start - Help!

    If anyone from Adobe is watching this.  I was considering switching from Aperture to Lightroom CC.  I was able to install the trial and it works fine.  However, all of a sudden, Adobe Creative Cloud App will not run.  The icon appears for a moment then disappears. 
    I have tried almost everything listed here - installing and uninstalling, Creative Cloud Cleaner, running as root, running in a new admin account and so on.  All are no goes.
    I really would like to be your customer, but since I can't get live support, and I am not going to sign up only to find the paid CC does not work either, I hope you are able to help me.

    Refer this link :
    Creative Cloud won't launch on Mac OS 10.10.3
    Still same ??
    Try with solution provided in the first link I provided:
    Message from Danny :
    Success!
    Hope this helps someone in the same situation. (This is for a Mac, OS 10.9.5)
    This is what I did.
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    Go to Library folder. Rename LaunchAgents folder to LaunchAgents_old and Launch Daemons folder to Launch Daemons_old
    Create new folders called LaunchAgents and Launch Daemons.
    Move all items NOT containing the name Adobe from the "old" folders and put them in their respective new folders.
    Go to ~/Library and do the same thing with LaunchAgents folder.
    Restart the computer and see if CCD opens. Mine DID!!!
    Using the uninstall Creative Cloud, uninstall. Then reinstall CCD. (This should put new items in the LaunchAgent folders.)
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  • Adobe Creative Cloud does not show all my apps as registered.

    Adobe Creative Cloud properly shows my Adobe Photoshop CS6 as registered.  However, it does not show my Adobe Acrobat XI Pro, or my Adobe Photoshop Lightroom 4.4 as registered.  How can I get these programs to be properly registerd as "MY APPS" in Adobe Creative Cloud?  I am running Windows 8 and have had photoshop for a number of years. I installed Acrobat XI Pro in December, but it has never been recognized in Adobe Creative Cloud as registered.

    Hey Pete,
    I'm not sure why Acrobat XI is not recognized. It is on my system. Maybe try uninstalling and reinstalling it.
    You can uninstall through the OS
    Control Panel > Programs & Features
    and then reinstall it through the Creative Cloud app or https://creative.adobe.com/products

  • Adobe Creative Cloud does not register all of my Adobe programs.

    Adobe Creative Cloud properly shows my Adobe Photoshop CS6 as registered.  However, it does not show my Adobe Acrobat XI Pro, or my Adobe Photoshop Lightroom 4.4 as registered.  How can I get these programs to be properly registerd as "MY APPS" in Adobe Creative Cloud?

    I didn't have a trial version when I installed Acrobat, but I did have the free version of Reader installed at the time.
    I've had Adobe Photoshop for many years, and have upgraded a couple of times.  Photoshop CS6 and Lightroom was purchased a year ago (so it is not the latest).  Acrobat was purchased in December of last year, which is the latest. It's been awhile, and I should have got on this sooner.
    So, everything was OK last year, until I installed Adobe Acrobat XI Pro, which does not show up on the CC app.

  • Creative CLOUD does not work

    I just got a new computer with windows 8 operating system...joined this adobe creative cloud mess.   Photoshop, which i joined for, is not even downloaded... Lightroom has downloaded and works, nothing else works.  I spent thelast two days reading all of the information about everything, and nothing works... all of these discussion forums, offer no answers, i want  the program to work, and i would not like to pay for days of troubleshooting, and your quick fixes that you have used in the past, i want it to work on my computer without having to take another college class and reading all of the previouis problems, because i had faith enough to join without looking into reviews on google, about how bad this service is.
    This has been an awful experience, it is not even simple enough to just report issues and get a response, as i am spending my money on your product and it isnt working, i call for help, and you are closed for the holidays, but your system to take my money is not closed...That is very special.   Thanks for your blacker, than black friday.
    I dont want a refund, i love photoshop, i need for someone to help me to make this work.  Can someone help me to make this work, and can i get the beginning date of my membership to be the day that the program actually works, at the same price that i have paid initially?

    Hello,
    sometimes some of them behave like bulls in a china shop. Despite this negative news, you might be consoled a little bit, because I also had to do this experience.
    Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
    If necessary and for further questions and if "open" please use chat, I had the best experiences.
    Hans-Günter

  • Creative Cloud Does Not Work - Need to Cancel

    Several months ago I decided to try Creative Cloud rather than purchase software update when I switched from my MAC to a new Windows 8 PC.
    Initially I was able to sign up and download but the products locked up and I could not use.
    I uninstalled and reinstalled but same issues.
    I updated OS to Windows 8.1 and tried to download again.  Still won't work.
    So I refreshed my PC which removes all software and puts it back to state it came from factory then updated all Microsoft software and drivers etc.
    Reinstalled everything with few issues except for Adobe Creative Cloud.
    I can log in, but when I go to the page for Documents or Download all I get is a  blank white page whether using IE or Chrome (latest versions of each).
    I can't see any download links so I can't install products so I can't use.
    After months of paying for something I can't use I am giving up.  I want a refund.  I have spent untold hours trying to get this to work.  It simply isn't worth the hassle.
    I have good bandwidth, a relatively new and powerful computer, all of the latest updates for OS etc.  No issues with Microsoft products or other products - just Adobe Creative Cloud problems.
    Please have someone contact me about how I can cancel and get a refund.  I am certain you can tell from your servers that I have not used the products in months after initial download and issues resulting from that.
    I don't have time to spend hours trying to get something to work and I can't tell you how many hours I spent on the refresh which was simply to try and get Adobe Creative Cloud working since everyting else on my computer worked but Adobe would cause lockup and even blue screen in one instance when I tried to utilize.

    Hi Ed@IMN ,
    Welcome to Adobe Support .
    We would hate to see you go , you can contact us using the below mentioned link and our Suport Team will help you in resolving your concern.
    http://www.adobe.com/support/download-install/supportinfo/
    Thanks!
    Garima

  • Creative Cloud does not show applications

    My creative cloud app does not show any of my applications and does not allow me to do any updates. Please help.
    Thank you.

    Dear Mylenium and Jeff
    I have now re-installed Acrobat Pro on my Vista based machine. I did it outside of the Cloud apps by downloading the trial package as it was explained to me in a support conversation / chat window that Adobe don't support Acrobat Pro 11 on Vista and it has never been tested.
    Having managed to install it, I opened it and instantly I was offered the opportunity to download content - I declined - but I did checked and I was logged into my Adobe Creative Cloud account at the time - and the  Acrobat Pro installation is not telling me its in demo /  trial mode - it is properly installed.
    While I am completely bemused at the statement that Adobe does not support Acrobat Pro on Vista I am satisfied it is working.
    I did save the support chat text just in case anyone contested the facts.

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