Creative Cloud doesnt start

Hi community,
I have Creative Cloud from 2 years. Every thing working fine and 2 days before after the new Acrobat install Creative Cloud doesn't start.
Simultaneity Acrobat doesn't work to.
At this time I can Start and remove Creative Cloud app. I have try to reinstall but the install process crash without warning after a few second.
I need help
Tanks

it might. you can check how to save settings with,
acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

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My adobe creative cloud doesnt start correctly it appears a white screen in the

the principal screen and not the list of programs. is the second time of installation of this in my computer because I restore it . And I have tried to install it many times and sometimes it apears the 206 error.
my computer has windows 8

Thanks !
Date: Sat, 5 Apr 2014 03:48:29 -0700
From: [email protected]
To: <Removed by Moderator>
Subject: Re: my adobe creative cloud doesnt start correctly it appears a white screen in the my adobe creative cloud doesnt start correctly it appears a white screen in the
    Re: my adobe creative cloud doesnt start correctly it appears a white screen in the
    created by Abhijit Kr. in Creative Cloud Download & Install - View the full discussion
Hi angelogiuseppe9,
If you are getting blank screen after launching Creative Cloud Desktop app then deleting opm.db should help. Please delete all the contents from this location.
C:\Users\abhijiku\AppData\Local\Adobe\OOBE
If you are getting Error 206 while installing then try to change the connection from LAN to Wifi and vice cersa. You can also try disabling your software firewall if any.
Please let us know if it helps
Regards,
Abhijit
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Re: Creative Cloud doesnt start under Mac OS

I'm running lion and im having the same problem. The cloud app wont load, and the uninstaller wouldnt work either. I had to use the cleaner tool to remove it, now when i try and reinstall it it wont even go through the motions of installing the application. before this the cloud application manager wouldnt even load after i restarted my system.

Jeff, thanks so much for the fast response. I found the land mine bro There was an apple itunes and a security update for the osx software, after i did the update everything installed and loaded just fine. I'm guessing the reason why creative cloud wasnt loading on start of of my work station was because of this. I noticed at home, I had a photoshop update and when i got to work at my desk computer i had no update. This and creative cloud wasnt loading on start up. When i was compositing something in after efffects, i went to go load a psd in photoshp cc and it wouldnt load for some reason. So after the program not loading, and doing a remove then attempting to do the re install, thats when i posted the forum post. Thanks again bro

Photoshop CC unexpectedly terminates just after startup. Other Creative cloud applications starts normally. Any sugggestions?

Photoshop CCunexpectedly just after startup. Other Creative cloud applications starts normally. I am running Windows 7 64 bit, GForce GTX670. Any sugggestions?
I've tried re installing photoshop, tablet drivers, adobe cloude, and graphic drivers. I get no error messages and when I open a file in photoshop, i can see the picture for about 3 seconds, before the program terminates, I can't find any start up log either.ava
If anyone have any suggestions to what I can do, I would gratly appriciate it.
Thank you.

Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium

Creative Cloud Manager starts with empty window

Hello everybody
I have a problem with the creative cloud manager. After I have uninstalled Photoshop (Wiindows7 64 bit), the creative cloud manager starts up "empty". I have no menus, no applications.
I need to reinstall Photoshop, but this doesn't work without creative cloud manager
I have uninstalled the ccm and reinstalled it, same result: empty window.
I appreciate any input on this
Thomas

Hello marsupilami99,
in this case I would download a really new trial version of your program(s) in question and change it/them into a "real" version later, BUT because you said, that you "re-installed" already, so it become a little bit complicated. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool".
Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
Good luck!
Hans-Günter

My Creative Cloud says "Start Trial" for PS, ID, AI, DW. Why? All I did was update these apps. I have a paid subscription since Aug 2014.

My Creative Cloud says "Start Trial" for PS, ID, AI, DW. Why? All I did was update these apps. I have a paid subscription since Aug 2014.

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Why won't my creative cloud setup start?

I'm working on a PC and when I downloaded creative cloud, the set-up icon showed up in my downloads folder, though when I double click on it, it won't start. It will ask me whether I want to run the program and when I click run, the window will then start to blink feverishly and then, nothing. Anyone have any ideas?

HerphotoshopD have you had any other Adobe Creative software titles installed on this computer previously? Please utilize the steps listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to reinstall the Creative Cloud Desktop application.

Creative Cloud not starting properly

When I start CC the application screen contains no information. Neither does the cog item contain any useful menus. I've tried uninstalling and reinstalling but no joy...
I'm using Windows 7
Has anyone seen this before? Any solutions?
Andy

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Creative cloud doesnt create a cloud folder on my Users Folder?

Hi normally when you install creative cloud make a new folder on Users folder on MAC. But installed 2 times and still I dont have a creative cloud folder on my Users folder?

Hi,
Please try the following workaround:
MAC
1. Quit the Creative Cloud desktop application.
2. In Terminal, copy and paste this command:
rm ~/Library/Application\ Support/Adobe/CoreSync/options.tix
3. Launch the Creative Cloud desktop application and start syncing.
WINDOWS
1. Quit the Creative Cloud desktop application.
2. Open the Start menu, and type 'cmd' in the search box, then enter to start a command prompt.
3. Copy and paste this command at the command prompt:
del %APPDATA%\Adobe\CoreSync\options.tix
4. Launch the Creative Cloud desktop application and start syncing.

Creative cloud doesnt have any tabs

my pc crash and had to wipe it get bugs out so had to reinstall every thing started on creative clousd so i can install photoshop cc again
and the page all blank nothing there like No- Home-App-Asset-Community up the top not even any other art prog to download the
whole page is blank white nothing on it to click .

Try below step.
click Gear icon on the top Right corner and Quit Creative Cloud App
Hold windows key on your keyboard and Press R key.
In Run window, type Appdata and click on Ok
Open Local > Adobe > OOBE folders
Delete opm.db file
Then launch Creative Cloud App and check.

Creative cloud doesnt install

i go to install creative cloud but it crashes halfway through and now i cant get trails for any adobe products

Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Creative Cloud doesnt load... I only see logo at top.

This is really frustrating. I have nog other Adobe-programs installer (other than flash/pdf). Im on PC (HP ZBook). Tried to re-install, update flash, reboot a hundred times etc. What to I do from here? Dont have time to serach all over the internet. This is really a disappointment as a customer.

We are sorry to face this inconvenient situation, please follow the steps in:-
New Creative Cloud App unusable: it's blank!
WIN 7 and 8 (64 bit):
Rename OOBE to OOBE_old located at C:\Program Files (x86)\Common Files\Adobe
Relaunch the Browser
Go to https://creative.adobe.com/products/creative-cloud
Sign in with Adobe ID and password and download CC desktop app.
You can try this :
Please rename OOBE to OOBEE.OLD Folder from the following location
location in Window C:\Program Files (x86)\Common Files\Adobe
location in Mac: library>.application support>>Adobe>> OOBE
After renaming the OOBE folder please uninstall Adobe creative cloud from the cleaner tool and re-installed the product from from www.creative.adobe.com/apps
PS: Please uninstall Creative cloud connection if you see in Cleaner tool.
As the above discusson also mentions renamimg, Please disable the firewall of the system & network & then retry.
You can also refer this link for more input: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation- download.html
Incase the error still persists, then the next best step would be to review your installation logs to determine the exact point of failure.
Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html for information on how to locate and interpret the
installation log files.
Regards,
Rajshree

Everytime i start the install process for creative cloud, it starts, looks as if its downloading, then disappears? I recently had to restore my computer to a few days before I had photoshop on my computer, so now i'm trying to re-install it. PLEASE HELP

See above,,, please help

arg, this is so frustrating, as I'm considering BUYING or subscribing to photoshop, yet I cannot get it to work!
I'm having trouble with the instructions, as I cannot locate the file they are asking me to locate:
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
I am using WIndows 8, and getting extremely frustrated. I have already 1) removed all adobe stuff with the cleaner. 2) renamed my user account on my desktop (which was in your requested forums), 3) rebooted and reinstalled creative cloud, and it's still blank...
Can someone help me DEEPER as I'm a potential customer for life?
Thanks in advance...
John

Install Creative cloud doesnt work - server unavailable - try again later.

Dear,
i try to reïnstall CC on my computer after a format to Windows 8.1.
the CC installer doesnt not finish it's install and says the server is unavailable and i nee dto try again later ?
what's wrong ?

Make sure you have cookies enabled and clear your cookie cache. If it continues to fail try using a different browser.
Sign in, activation, or connection errors | CS5.5 and later
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Cloud internet connection needs
https://forums.adobe.com/thread/1549838

Creative Cloud applications starting as trial? Try this!

I just wanted to share a possible solution for the trial version problem that a lot of people seem to experience. The whole topic is very confusing because there seems to be a trial version problem that is specific to Photoshop (probably fixed by the latest update) and then there are cases where all applications installed from the Application Manager think that they are trial versions. This issue pestered me for two weeks now and today I stumbled upon something that unexpectedly resolved the issue - at least for me.
All I had to do actually was to install a new application from the Application Manager (anything that wasn't installed before - in my case it was Flash). I wanted to check if a newly installed application would also fall into trial status directly after installation and what happened was, that it didn't. What also happened was that ALL other applications returned to their normal behavior. No more trial popups!
I figure that installing a new application somehow forced the Application Manager to check my subscription status in a way that a normal login would not do. The solution persited after a reboot of my computer so my hopes are high that this solved the problem permanently.
I'm curious to find out if this might help anyone else.

Thanks Daniel, finally I'm no longer bugged by the trial screen issue!
My Photoshop CS6 on Win7 64bit started with the trial screen after 9 months of fine running. Then all my CS6 apps started trialling. I had no luck with entering my Adobe ID, it then asked for a serial. However, my Photoshop wouldn't update from 13.1, Adobe Application Manager reckoned everything was up-to-date.
I just came across your post, so I tried installing Acrobat XI. Lo and behold, Adobe Application Manager wanted to update itself first. After that it installed Acrobat and the latest Photoshop updates - and now there's not a trial screen to be seen.
Cheers.

Creative Cloud doesnt start

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