Creative Cloud Don't Download

I've paid for Creative Cloud, been sent an email with a link to download it. I follow the instructions and it comes up this web page is not available.
Whats going on?

Paulh49682296 you can find details on how to install the Adobe Creative applications included with your membership at Creative Cloud Help | Install, update, or uninstall apps. You are welcome to update this discussion if you run into any additional difficulties during the installation process.

Similar Messages

Creative Cloud don't download Adobe Illustrator, Stopped 42%

I get the monthly plan Adobe Illustrator, two weeks ago, and I can not download by Creative Cloud. Always stopped 42% of the download. I've uninstalled and installed the Creative colud, but without success.

Please try to download it by enabling the hidden administrator (windows) or enabling the root user (mac).
You can refer to :
Troubleshoot CCM Applet installation and download
Troubleshoot Creative Cloud download and install issues
Hope it helps you.
Regards
Rajshree

Can't update, get "Photoshop 13.1.2 for Creative Cloud Done with Errors. Error Code: U44M1P6" Help!

Have tried several times to Update Photoshop Mac CS6, always get "
Photoshop 13.1.2 for Creative Cloud
Done with Errors. Error Code: U44M1P6"
What gives and how can I fix?

In this case since it is a feature bearing update for Creative Cloud Bpolatty will need to download the update through the Adobe Application Manager/
Bpolatty I would recommend reviewing the installation log file for the Photoshop 13.1.2 update. You can find details on how to locate and interpret the log file at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Creative Cloud is not downloading Adobe Muse?

I have paid for Adobe Muse, but Creative Cloud is generating a download error. It says "contact customer support," which seems to consist of endless links. I have browsed and tried all suggested solutions and gotten nowhere. Help?

I have the same problem, i want update the software but the creative cloud don't work, please i need an update because my file told me that i need a recent update... please i need your help.

Adobe creative cloud issue to download the apps

Adobe creative cloud issue to download the apps. Please find attached the error message below:
we are faceing issue in woendow 7

Hi,
Regarding the download error issue please refer the following forum thread.
https://forums.adobe.com/thread/1156604
Hope this helps.
Regards,
Sumit Singh

Creative cloud quit, says "download again" and still no joy, same message. Camera raw gone, Existing Lightroom and PS-12 won't talk. What's up? Looks like Creative Cloud trial botched up something. iMac

Creative cloud quit, says "download again" and still no joy, same message. Camera raw gone, Existing Lightroom 4.3 and PS-12 won't talk. What's up? Looks like Creative Cloud trial botched up something. iMac
Tried a number of "fixes" from blogs. No joy. Deleted all my adobe apps, rebooted, and Creative Cloud says it needs to reload. Went through that process, and it quit near the end, saying it needed to reload and directed me back to same Adobe site. Hmm. Round and round we go. How do I get off of this loop and get my Adobe Lightroom and PS working fine again? Whole episode started after loading CC and then PS said it didn't have Camera Raw. Went and downloaded that, wouldn't load and said I needed Adobe Download Diagnostic (or something like that) went to suggested link, whereupon it tells me it is no loger available.
Looking forward to cleaning everything off and starting over!! Any input gratefully accepted and I will NOT be trying CC again. I am sure it is just fine, just not for me, now.
David Balcaen

I forgot to write down my computer specs:
iMac 27 Mid 2011
2.7 GHz Intel Core i5
4 GB 1333 MHz DDR3
AMD Radeon HD 6770M 512 MB
OS X 10.9.2

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

Creative Cloud Desktop Apps Download Error

Hi,
Just set up a new Mac. downloaded Creative Cloud installer. Did what it said, logged in and now there is a Download Error message under Apps on the Creative Cloud Desktop. Any help in resolving this would be great Thanks.

Frontside for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

I DOWNLOADED CREATIVE CLOUD, BUT CANNOT DOWNLOAD THE TRIAL VERSION OF ILLUSTRATOR. HOW DO I DO THIS?

I DOWNLOADED CREATIVE CLOUD, BUT CANNOT DOWNLOAD TRIAL VERSION OF ILLUSTRATOR, EVERYTIME I TRY IT JUST DOWNLOADS ANOTHER CREATIVE CLOUD. HOW DO I DO THIS?

Carole,
I believe it should be included in the download, but you may ask further in the CC forum area:
http://forums.adobe.com/community/creative_cloud

Creative cloud - i cant download anything.

im trying to download photoshop and indesign on my creative cloud, but every time i press photoshop or indesign to download, the adobe application manager appears but then this comes up: Download error. unable to connect adobe. please connect to the internet and try again. i am already connected to the internet. can someone please help me i can use anything or download anything.
Thank you,
Lasharna KS Brown.

Moved from the Creative Cloud to the Downloading, Installing, Setting Up forum. They will be able to help you here.
Which operating system version and browser version are you using?

Creative cloud does not download

I click download and the instruction popup appears>nothing happens>click retry>nothing happens. Any suggestions?

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Error -1712 creative cloud don't open

I can't install creative cloud in my mac os x mavericks. An error occurred -1712

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-SPECIAL FOR MAC USERS
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Mac 10.9.3 and CS6 https://forums.adobe.com/thread/1480238
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Creative Cloud Trial Apps - download error undefined?

Hi, I am new to all this Adobe stuff, but I have just downloaded Adobe Creative Cloud for the Photoshop and Illustrator trials onto my Samsung Q320 laptop. The actual Creative Cloud desktop app downloaded but when I get to the apps tab it appears as shown below. I have clicked the 'reload applications' button many times, un-installed the app and even mad a new account. I downloaded it onto my Mac to see if it would work on that and it did, both apps are successfully downloaded. Again, I'm quite new to this so clear instructions would be appreciated
Heather x

The first DLM file didn't copy and paste properly:
03/18/15 10:35:46:496 | [INFO] | | | | | | | 8616 | *******************start of Download****************
03/18/15 10:35:46:496 | [INFO] | | | | | | | 8616 | GDE Version is 2.8.0.1
03/18/15 11:06:43:338 | [INFO] | | | | | | | 4788 | *******************start of Download****************
03/18/15 11:06:43:338 | [INFO] | | | | | | | 4788 | GDE Version is 2.8.0.1
03/18/15 12:25:22:455 | [INFO] | | | | | | | 5328 | *******************start of Download****************
03/18/15 12:25:22:455 | [INFO] | | | | | | | 5328 | GDE Version is 2.8.0.1
03/19/15 09:11:27:047 | [INFO] | | | | | | | 5328 | *******************End****************
03/19/15 09:14:16:437 | [INFO] | | | | | | | 4932 | *******************start of Download****************
03/19/15 09:14:16:437 | [INFO] | | | | | | | 4932 | GDE Version is 2.8.0.1
03/19/15 09:14:55:470 | [INFO] | | | | | | | 1572 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3NzA4OTQxMDItODI2YWI1OG YtZTAyMC00ZWM1LWFmYjktMWNiZTEyOTFhZGM4IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00 MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJ5UDdjWCtsQVBYQmU3MktPQlM3OTZnPT0i LCJydGVhIjoiMTQyNzk4MDQ5MjYxMiIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc3MDg5NDEwMiIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3NzA4OTI2MTItZjJhMWU4NTEtZDdjMi00MmRkLTg4NzctNTJlZGU1ZmY1ZTBkIiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.aSCOEYbDwB0Z6psAGe72iDPqdGSPMgE0MiNJhD3Yyg1SrSsaWaJQALQ6WStFtxVKl-27P6EAdJw aEX3WVDN5Fj4d2lEHVQ0A-FpJHUNWNdPjK8PY_U8e3uu9qpeeiZdhQBXeHUjQ1d12VQKah8vopu6wn4QsHmOvMTMUr 65bG0Laq8GVK5q0ydx0FRcVBbpAIQ9Sp62o-kxVf8QfTpaofPy_jA5cqCCZPFWfRpbiOdB573RZJKL0rmO5LhKO6Fa cH0BOFdzVL4qOGFUypwInIRx3lAUuadyPIMgISosQenOijrDuDtIo53UATzI9u1JvQP-iDt_IofyrRvLraluJKw
03/19/15 09:14:55:470 | [INFO] | | | | | | | 1572 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{AE5D4C38-82D1-48ED-9B56-11FED1A2FD18}
03/19/15 09:14:55:470 | [INFO] | | | | | | | 1572 | Preference: Client has set the preference for single stream download
03/19/15 09:14:55:502 | [INFO] | | | | | | | 7580 | thread count is 0 and active thread count is 1
03/19/15 09:14:55:517 | [INFO] | | | | | | | 6152 | *******************start of Download****************
03/19/15 09:14:55:533 | [INFO] | | | | | | | 6152 | GDE Version is 2.8.0.1
03/19/15 09:14:56:859 | [ERROR] | | | | | | | 7004 | The windows error code is - 12150
03/19/15 09:14:57:046 | [INFO] | | | | | | | 7580 | **File download complete.**
03/19/15 09:14:57:124 | [INFO] | | | | | | | 1572 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.1&platform=win32&version=2.9.0.465
03/19/15 09:14:57:124 | [INFO] | | | | | | | 1572 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{F7DBB3F7-1280-493E-ADC9-4D6B80534976}
03/19/15 09:14:57:124 | [INFO] | | | | | | | 1572 | Preference: Client has set the preference for single stream download
03/19/15 09:14:57:140 | [INFO] | | | | | | | 3060 | thread count is 0 and active thread count is 1
03/19/15 09:14:57:342 | [ERROR] | | | | | | | 7048 | The windows error code is - 12150
03/19/15 09:14:57:670 | [INFO] | | | | | | | 3060 | **File download complete.**
03/19/15 09:15:01:008 | [INFO] | | | | | | | 1572 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3NzA4OTQxMDItODI2YWI1OGYtZTAyMC00ZWM1LWFmYjktMWNiZTEyOTFhZGM4 IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJ5UDdjWCtsQVBYQmU3MktPQlM3OTZnPT0iLCJydGVhIjoiMTQyNzk4MDQ5MjYxMiIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc3MDg5NDEwMiIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3NzA4OTI2MTItZjJhMWU4NTEtZD djMi00MmRkLTg4NzctNTJlZGU1ZmY1ZTBkIiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.aSCOEYbDwB0Z6psAGe72iDP qdGSPMgE0MiNJhD3Yyg1SrSsaWaJQALQ6WStFtxVKl-27P6EAdJwaEX3WVDN5Fj4d2lEHVQ0A-FpJHUNWNdPjK8PY_ U8e3uu9qpeeiZdhQBXeHUjQ1d12VQKah8vopu6wn4QsHmOvMTMUr65bG0Laq8GVK5q0ydx0FRcVBbpAIQ9Sp62o-kx Vf8QfTpaofPy_jA5cqCCZPFWfRpbiOdB573RZJKL0rmO5LhKO6FacH0BOFdzVL4qOGFUypwInIRx3lAUuadyPIMgIS osQenOijrDuDtIo53UATzI9u1JvQP-iDt_IofyrRvLraluJKw</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 09:15:01:008 | [INFO] | | | | | | | 1572 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{A0CE4CD0-8036-49DA-A822-CB3BAC451A54}
03/19/15 09:15:01:008 | [INFO] | | | | | | | 1572 | Preference: Client has set the preference for single stream download
03/19/15 09:15:01:024 | [INFO] | | | | | | | 6604 | thread count is 0 and active thread count is 1
03/19/15 09:15:01:242 | [ERROR] | | | | | | | 7968 | The windows error code is - 12150
03/19/15 09:15:03:192 | [INFO] | | | | | | | 6604 | **File download complete.**
03/19/15 15:28:42:374 | [INFO] | | | | | | | 4208 | *******************start of Download****************
03/19/15 15:28:42:389 | [INFO] | | | | | | | 4208 | GDE Version is 2.8.0.1
03/19/15 15:29:02:170 | [INFO] | | | | | | | 5952 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTMzMzI1OTYtNmRiM2M5Nz gtMTI3Mi00YmE0LWI0NWUtYTRmMjY0YjhiZDJkIiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00 MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJqZ3JTcFVnYmZvVUlrYVRsZ0FJak93PT0i LCJydGVhIjoiMTQyODAwMjkzMjU5NiIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5MzMzMjU5NiIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTMzMzI1OTYtZGVlMTY1OTAtOTdkZS00OWZlLTg5MWItNjU5ZWI2MDY1MjcxIiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.U9PG8TUEnUYcBmDlTtfT6qqix4edwAJw6hijZQJaw5q6GLJTaYeeNlpgrxNlt06glpf675od1Jc ZbfA3wo6nago5ZT0RhECAN0BH0-2ZMD_Pirg-lNdMohf7UZGDLGoZEZvr3kXvV8EV8Aw1CNtxwPLJ0zEsdC3j0Qsnf GXEKx1vVuUKNG5Ns0U6JPDo5FhXUIJXQVv5qvQty-eaHUlZowNsmT4QDSa2ZHEijJboIp8CLgtrtqISF8FrijMmWmI oGrX5ALKC9dcrihMnHPqD8XdMJ1evuQMWHjTjS_U-X8RsUdzDSsW-ALjj_508hfHojARrohsqkUo0zhWIITWHiA
03/19/15 15:29:02:170 | [INFO] | | | | | | | 5952 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{CB3AEE9A-5E4D-4B50-BB4F-FF5C573A65C4}
03/19/15 15:29:02:170 | [INFO] | | | | | | | 5952 | Preference: Client has set the preference for single stream download
03/19/15 15:29:02:186 | [INFO] | | | | | | | 5076 | thread count is 0 and active thread count is 1
03/19/15 15:29:02:186 | [INFO] | | | | | | | 5720 | *******************start of Download****************
03/19/15 15:29:02:186 | [INFO] | | | | | | | 5720 | GDE Version is 2.8.0.1
03/19/15 15:29:03:621 | [ERROR] | | | | | | | 5040 | The windows error code is - 12150
03/19/15 15:29:03:808 | [INFO] | | | | | | | 5076 | **File download complete.**
03/19/15 15:29:03:886 | [INFO] | | | | | | | 5952 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.1&platform=win32&version=2.9.0.465
03/19/15 15:29:03:886 | [INFO] | | | | | | | 5952 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{6C53CC1D-AEEF-4C19-9C0E-BACB15E36F4E}
03/19/15 15:29:03:886 | [INFO] | | | | | | | 5952 | Preference: Client has set the preference for single stream download
03/19/15 15:29:03:902 | [INFO] | | | | | | | 5300 | thread count is 0 and active thread count is 1
03/19/15 15:29:04:214 | [ERROR] | | | | | | | 5256 | The windows error code is - 12150
03/19/15 15:29:04:541 | [INFO] | | | | | | | 5300 | **File download complete.**
03/19/15 15:29:13:293 | [INFO] | | | | | | | 5952 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTMzMzI1OTYtNmRiM2M5NzgtMTI3Mi00YmE0LWI0NWUtYTRmMjY0YjhiZDJk IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJqZ3JTcFVnYmZvVUlrYVRsZ0FJak93PT0iLCJydGVhIjoiMTQyODAwMjkzMjU5NiIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5MzMzMjU5NiIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTMzMzI1OTYtZGVlMTY1OTAtOT dkZS00OWZlLTg5MWItNjU5ZWI2MDY1MjcxIiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.U9PG8TUEnUYcBmDlTtfT6qq ix4edwAJw6hijZQJaw5q6GLJTaYeeNlpgrxNlt06glpf675od1JcZbfA3wo6nago5ZT0RhECAN0BH0-2ZMD_Pirg-l NdMohf7UZGDLGoZEZvr3kXvV8EV8Aw1CNtxwPLJ0zEsdC3j0QsnfGXEKx1vVuUKNG5Ns0U6JPDo5FhXUIJXQVv5qvQ ty-eaHUlZowNsmT4QDSa2ZHEijJboIp8CLgtrtqISF8FrijMmWmIoGrX5ALKC9dcrihMnHPqD8XdMJ1evuQMWHjTjS _U-X8RsUdzDSsW-ALjj_508hfHojARrohsqkUo0zhWIITWHiA</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 15:29:13:293 | [INFO] | | | | | | | 5952 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{C7AFF801-B6DB-428C-9DA2-1A7AA472F7FE}
03/19/15 15:29:13:293 | [INFO] | | | | | | | 5952 | Preference: Client has set the preference for single stream download
03/19/15 15:29:13:589 | [INFO] | | | | | | | 5664 | thread count is 0 and active thread count is 1
03/19/15 15:29:13:699 | [ERROR] | | | | | | | 5632 | The windows error code is - 12150
03/19/15 15:29:13:886 | [INFO] | | | | | | | 5664 | **File download complete.**
03/19/15 15:41:29:775 | [INFO] | | | | | | | 4208 | *******************End****************
03/19/15 15:41:30:024 | [INFO] | | | | | | | 4208 | *******************End****************
03/19/15 15:42:29:866 | [INFO] | | | | | | | 5384 | *******************start of Download****************
03/19/15 15:42:29:866 | [INFO] | | | | | | | 5384 | GDE Version is 2.8.0.1
03/19/15 15:42:40:677 | [INFO] | | | | | | | 5236 | *******************start of Download****************
03/19/15 15:42:40:677 | [INFO] | | | | | | | 5236 | GDE Version is 2.8.0.1
03/19/15 15:42:40:692 | [INFO] | | | | | | | 5628 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQxNTM1MjQtZTAzYjY0ZD ctMDAwOS00YzdlLWIzMjEtNWZjM2IwNjkwNTY2IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00 MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJnazRFbzlFQTExb2xrMktvOVpDSGFBPT0i LCJydGVhIjoiMTQyODAwMzc1MzUyNCIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5NDE1MzUyNCIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTQxNTM1MjQtMjcwOTRkNGUtMzQwZC00ZDM2LTg1YzItN2E5MjE0YjcxNzczIiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.pW7Hx7pobISudRNdBmbbJXwrLH6gtJYPEzjwNvxYY5Y8kF7NSTu4n4anWQHSy5-ZHtgOhCeERnI d_EtP8bGU4KNqRiRe05yGwr82NgTFvClKYuNsiPmJZk7m0e4Nfc6pAncP-H2UHZs03E4NcmGLczir13f0N6-tMznU3 a-DMNNJMr5MPG6xxN6hXJaf24mEc8azleJH__xOtLsU1g6JzXaFlKiXnxYpFZgda_rLcZhE4dTlk1hKEu39_LrkPMQ eZ1OjMoPcQhdRoUK7yqp7wNHnAxy-D2fZubSDQ0jH4UX-drxpoFuOW9fspVqD38o1XFWqv3A_wIgpSe7V_NuOMg
03/19/15 15:42:40:692 | [INFO] | | | | | | | 5628 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{196ED5EB-65E5-4487-B423-6C585E66560A}
03/19/15 15:42:40:692 | [INFO] | | | | | | | 5628 | Preference: Client has set the preference for single stream download
03/19/15 15:42:40:723 | [INFO] | | | | | | | 4304 | thread count is 0 and active thread count is 1
03/19/15 15:42:42:018 | [ERROR] | | | | | | | 3832 | The windows error code is - 12150
03/19/15 15:42:42:346 | [INFO] | | | | | | | 4304 | **File download complete.**
03/19/15 15:42:42:439 | [INFO] | | | | | | | 5628 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.0&platform=win32&version=2.9.0.465
03/19/15 15:42:42:439 | [INFO] | | | | | | | 5628 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{B6AB699B-69BB-4993-B7DF-7A525D5FA906}
03/19/15 15:42:42:439 | [INFO] | | | | | | | 5628 | Preference: Client has set the preference for single stream download
03/19/15 15:42:42:455 | [INFO] | | | | | | | 5432 | thread count is 0 and active thread count is 1
03/19/15 15:42:42:892 | [ERROR] | | | | | | | 5596 | The windows error code is - 12150
03/19/15 15:42:43:204 | [INFO] | | | | | | | 5432 | **File download complete.**
03/19/15 15:42:46:511 | [INFO] | | | | | | | 5628 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQxNTM1MjQtZTAzYjY0ZDctMDAwOS00YzdlLWIzMjEtNWZjM2IwNjkwNTY2 IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJnazRFbzlFQTExb2xrMktvOVpDSGFBPT0iLCJydGVhIjoiMTQyODAwMzc1MzUyNCIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5NDE1MzUyNCIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTQxNTM1MjQtMjcwOTRkNGUtMz QwZC00ZDM2LTg1YzItN2E5MjE0YjcxNzczIiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.pW7Hx7pobISudRNdBmbbJXw rLH6gtJYPEzjwNvxYY5Y8kF7NSTu4n4anWQHSy5-ZHtgOhCeERnId_EtP8bGU4KNqRiRe05yGwr82NgTFvClKYuNsi PmJZk7m0e4Nfc6pAncP-H2UHZs03E4NcmGLczir13f0N6-tMznU3a-DMNNJMr5MPG6xxN6hXJaf24mEc8azleJH__x OtLsU1g6JzXaFlKiXnxYpFZgda_rLcZhE4dTlk1hKEu39_LrkPMQeZ1OjMoPcQhdRoUK7yqp7wNHnAxy-D2fZubSDQ 0jH4UX-drxpoFuOW9fspVqD38o1XFWqv3A_wIgpSe7V_NuOMg</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 15:42:46:511 | [INFO] | | | | | | | 5628 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{F8B80783-A504-45A5-9886-66BE4CC57947}
03/19/15 15:42:46:511 | [INFO] | | | | | | | 5628 | Preference: Client has set the preference for single stream download
03/19/15 15:42:46:527 | [INFO] | | | | | | | 4208 | thread count is 0 and active thread count is 1
03/19/15 15:42:46:714 | [ERROR] | | | | | | | 2744 | The error has come and the http error code is - 404
03/19/15 15:42:46:714 | [ERROR] | | | | | | | 2744 | Failed to send the request to server to get the response - 404
03/19/15 15:42:46:714 | [ERROR] | | | | | | | 2744 | the download job (0) failed to execute. The job state is STOPPED_STATE
03/19/15 15:42:46:714 | [ERROR] | | | | | | | 2744 | the download job (0) failed to execute. The job state is ERROR_STATE
03/19/15 15:42:46:714 | [INFO] | | | | | | | 2744 | WorkerThread::ThreadProc Current job is in Error State which is not recoverable
03/19/15 15:43:08:330 | [INFO] | | | | | | | 5384 | *******************End****************
03/19/15 15:43:08:486 | [INFO] | | | | | | | 5384 | *******************End****************
03/19/15 15:43:32:697 | [INFO] | | | | | | | 5688 | *******************start of Download****************
03/19/15 15:43:32:697 | [INFO] | | | | | | | 5688 | GDE Version is 2.8.0.1
03/19/15 15:43:43:289 | [INFO] | | | | | | | 3172 | *******************start of Download****************
03/19/15 15:43:43:289 | [INFO] | | | | | | | 3172 | GDE Version is 2.8.0.1
03/19/15 15:43:43:305 | [INFO] | | | | | | | 4780 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQyMTYxMDAtNDViMGYxMG QtNmM1Ny00ZDg1LWJlMjUtZTcxYjg0MjRiMzg1IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00 MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJvTWx1L2lUM2cwalFXWEhOUUVRdUZRPT0i LCJydGVhIjoiMTQyODAwMzgxNjEwMCIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5NDIxNjEwMCIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTQyMTYxMDAtNzQ5YjA1NmUtYTgxMi00YTkwLTgxYTctZjY2ZWI2NWIwY2M3IiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.oxvg_hGhaUJSrlke5wkwlbKgc9t34RVNMN6JOW4ZrLbqXLsCqznyPwPOdM5QWoSFEWD0C-Ksys6 p20pbXmkmPjtmZWwQ80ASj-1BZoQMOLDQnWE2aGrfT4a_dcxEiAgOSBY1xRBB5ejoPh2HmFPK9fzqoHML9ikG3qBFP -TbmDzvHpiU7L5olD_v2INS8YXQQzBIpjvmc5KJmUkJ0kfzCrii_-JbR3_Cmqg-SO9sF0zpLLHPQLKXPYIl4Yc8du5 bmZPZGcOwy3_AOxZBN5JoLFtPhoZ2vUrczl5IRSP6Gsbtvknj0Ik20uPHPEgDRM-oYnqdtBc-p_HloKH6BDIkSw
03/19/15 15:43:43:305 | [INFO] | | | | | | | 4780 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{43E4F800-6877-4315-AF7F-2424DBD77AD8}
03/19/15 15:43:43:305 | [INFO] | | | | | | | 4780 | Preference: Client has set the preference for single stream download
03/19/15 15:43:43:320 | [INFO] | | | | | | | 904 | thread count is 0 and active thread count is 1
03/19/15 15:43:44:553 | [ERROR] | | | | | | | 5036 | The windows error code is - 12150
03/19/15 15:43:44:724 | [INFO] | | | | | | | 904 | **File download complete.**
03/19/15 15:43:44:834 | [INFO] | | | | | | | 4780 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.0&platform=win32&version=2.9.0.465
03/19/15 15:43:44:834 | [INFO] | | | | | | | 4780 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{1D8B9B3D-2A58-4E70-9360-45DC0D386EE4}
03/19/15 15:43:44:834 | [INFO] | | | | | | | 4780 | Preference: Client has set the preference for single stream download
03/19/15 15:43:44:849 | [INFO] | | | | | | | 1620 | thread count is 0 and active thread count is 1
03/19/15 15:43:45:146 | [ERROR] | | | | | | | 2280 | The windows error code is - 12150
03/19/15 15:43:45:270 | [INFO] | | | | | | | 1620 | **File download complete.**
03/19/15 15:43:48:593 | [INFO] | | | | | | | 4780 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQyMTYxMDAtNDViMGYxMGQtNmM1Ny00ZDg1LWJlMjUtZTcxYjg0MjRiMzg1 IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJvTWx1L2lUM2cwalFXWEhOUUVRdUZRPT0iLCJydGVhIjoiMTQyODAwMzgxNjEwMCIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5NDIxNjEwMCIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTQyMTYxMDAtNzQ5YjA1NmUtYT gxMi00YTkwLTgxYTctZjY2ZWI2NWIwY2M3IiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.oxvg_hGhaUJSrlke5wkwlbK gc9t34RVNMN6JOW4ZrLbqXLsCqznyPwPOdM5QWoSFEWD0C-Ksys6p20pbXmkmPjtmZWwQ80ASj-1BZoQMOLDQnWE2a GrfT4a_dcxEiAgOSBY1xRBB5ejoPh2HmFPK9fzqoHML9ikG3qBFP-TbmDzvHpiU7L5olD_v2INS8YXQQzBIpjvmc5K JmUkJ0kfzCrii_-JbR3_Cmqg-SO9sF0zpLLHPQLKXPYIl4Yc8du5bmZPZGcOwy3_AOxZBN5JoLFtPhoZ2vUrczl5IR SP6Gsbtvknj0Ik20uPHPEgDRM-oYnqdtBc-p_HloKH6BDIkSw</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 15:43:48:593 | [INFO] | | | | | | | 4780 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{EE23D332-AC46-4723-8DFD-6635665E398E}
03/19/15 15:43:48:593 | [INFO] | | | | | | | 4780 | Preference: Client has set the preference for single stream download
03/19/15 15:43:48:609 | [INFO] | | | | | | | 5004 | thread count is 0 and active thread count is 1
03/19/15 15:43:48:812 | [ERROR] | | | | | | | 3740 | The windows error code is - 12150
03/19/15 15:43:49:139 | [INFO] | | | | | | | 5004 | **File download complete.**
03/19/15 15:47:02:032 | [INFO] | | | | | | | 5688 | *******************End****************
03/19/15 15:47:02:158 | [INFO] | | | | | | | 5688 | *******************End****************
03/19/15 15:47:35:332 | [INFO] | | | | | | | 4864 | *******************start of Download****************
03/19/15 15:47:35:332 | [INFO] | | | | | | | 4864 | GDE Version is 2.8.0.1
03/19/15 15:48:08:927 | [INFO] | | | | | | | 4216 | *******************start of Download****************
03/19/15 15:48:08:927 | [INFO] | | | | | | | 4216 | GDE Version is 2.8.0.1
03/19/15 15:48:08:946 | [INFO] | | | | | | | 3320 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQ0ODQ5OTgtZDEyMTViNG QtZmQ1NC00NzljLTg4YzktZGFlZTRhZWMzMTM2IiwiZHRpZCI6IjE0MjY3OTQ0ODI5NDQtMmE5YjA1NzUtMDMxZi00 MjBlLWI0OTktNzAyNDMzOTRiOWRmIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJwNnpXeVpobnlLYk9ZQzhBbmRUdmx3PT0i LCJydGVhIjoiMTQyODAwNDA4Mzg0NCIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5NDQ4NDk5OCIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTQ0ODM4NDQtNjFjYTFiZmYtYzdkNy00NTAzLTgzZjQtZWM1OTdmNTVlZTExIiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.ge4ZLQE6MQc1eCauin9Q2FCac6HnJw5qxqF5N6xYiaPvxagmzlabll-gkqpnYWOUXuD6PbOOFlx DTGG58Iu-BA6w41rgFpi_iMgCTy7a2oa_nV85z_KBWhyJC61Bd1YAOqRqq16Mak1TNEbN-7CIDefuH9G-hAryEd04b HRO5VoPk8Z7bBfZ0HyxRS10sHTmIBlFXjzLwuBzpN1VII2z6ztthVCctTxVqMP4X5o5o1OsOCavxaNmr0pdQaqFwVm 4BnMcDuxCn3BqHl6dx0B1b-5zyc22djFuN7R2_P_e4WdpLwxqu7zD2x8NbDx5GAROgBrBqvU7nz6UEDlZWlXnCA
03/19/15 15:48:08:946 | [INFO] | | | | | | | 3320 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{6F4E4ED2-1EF5-48AD-B3C2-64BE7C1603A6}
03/19/15 15:48:08:946 | [INFO] | | | | | | | 3320 | Preference: Client has set the preference for single stream download
03/19/15 15:48:08:961 | [INFO] | | | | | | | 4492 | thread count is 0 and active thread count is 1
03/19/15 15:48:10:267 | [ERROR] | | | | | | | 868 | The windows error code is - 12150
03/19/15 15:48:10:454 | [INFO] | | | | | | | 4492 | **File download complete.**
03/19/15 15:48:10:547 | [INFO] | | | | | | | 3320 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.0&platform=win32&version=2.9.0.465
03/19/15 15:48:10:547 | [INFO] | | | | | | | 3320 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{1288E912-414A-45C7-BB3C-43589680D78A}
03/19/15 15:48:10:547 | [INFO] | | | | | | | 3320 | Preference: Client has set the preference for single stream download
03/19/15 15:48:10:560 | [INFO] | | | | | | | 1560 | thread count is 0 and active thread count is 1
03/19/15 15:48:10:831 | [ERROR] | | | | | | | 2900 | The windows error code is - 12150
03/19/15 15:48:10:953 | [INFO] | | | | | | | 1560 | **File download complete.**
03/19/15 15:48:14:226 | [INFO] | | | | | | | 3320 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQ0ODQ5OTgtZDEyMTViNGQtZmQ1NC00NzljLTg4YzktZGFlZTRhZWMzMTM2 IiwiZHRpZCI6IjE0MjY3OTQ0ODI5NDQtMmE5YjA1NzUtMDMxZi00MjBlLWI0OTktNzAyNDMzOTRiOWRmIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJwNnpXeVpobnlLYk9ZQzhBbmRUdmx3PT0iLCJydGVhIjoiMTQyODAwNDA4Mzg0NCIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5NDQ4NDk5OCIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTQ0ODM4NDQtNjFjYTFiZmYtYz dkNy00NTAzLTgzZjQtZWM1OTdmNTVlZTExIiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.ge4ZLQE6MQc1eCauin9Q2FC ac6HnJw5qxqF5N6xYiaPvxagmzlabll-gkqpnYWOUXuD6PbOOFlxDTGG58Iu-BA6w41rgFpi_iMgCTy7a2oa_nV85z _KBWhyJC61Bd1YAOqRqq16Mak1TNEbN-7CIDefuH9G-hAryEd04bHRO5VoPk8Z7bBfZ0HyxRS10sHTmIBlFXjzLwuB zpN1VII2z6ztthVCctTxVqMP4X5o5o1OsOCavxaNmr0pdQaqFwVm4BnMcDuxCn3BqHl6dx0B1b-5zyc22djFuN7R2_ P_e4WdpLwxqu7zD2x8NbDx5GAROgBrBqvU7nz6UEDlZWlXnCA</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 15:48:14:227 | [INFO] | | | | | | | 3320 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{6F5E6FBF-D786-4138-A1D1-50A131171B13}
03/19/15 15:48:14:227 | [INFO] | | | | | | | 3320 | Preference: Client has set the preference for single stream download
03/19/15 15:48:14:239 | [INFO] | | | | | | | 4488 | thread count is 0 and active thread count is 1
03/19/15 15:48:14:454 | [ERROR] | | | | | | | 3896 | The windows error code is - 12150
03/19/15 15:48:14:632 | [INFO] | | | | | | | 4488 | **File download complete.**
03/19/15 16:03:58:578 | [INFO] | | | | | | | 4864 | *******************End****************
03/19/15 16:03:58:723 | [INFO] | | | | | | | 4864 | *******************End****************
03/19/15 16:13:37:863 | [INFO] | | | | | | | 5120 | *******************start of Download****************
03/19/15 16:13:37:863 | [INFO] | | | | | | | 5120 | GDE Version is 2.8.0.1
03/19/15 16:14:10:107 | [INFO] | | | | | | | 5844 | *******************start of Download****************
03/19/15 16:14:10:107 | [INFO] | | | | | | | 5844 | GDE Version is 2.8.0.1
03/19/15 16:14:10:123 | [INFO] | | | | | | | 1688 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTYwNDYwNzgtYjcyZTFkNz ctMjEzOS00YTRmLTgyMGEtOGY5OTVkYzgxMmE5IiwiZHRpZCI6IjE0MjY3OTYwNDQ1NDUtNjFlOTBmMDYtYjhmNC00 YWUxLThjMzgtYWEwNWFlZmQyMWZmIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiIrSnREZHI4dnhpS2RhWXdsZCswZE5BPT0i LCJydGVhIjoiMTQyODAwNTY0NTM4MCIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5NjA0NjA3OCIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTYwNDUzODAtYjM2MDk5YWMtYWE0ZC00NzAxLThhZDgtNGMwZGExZjM3MDI0IiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.S29Z2gTNN3eDFPVWwtobKOwoLdlVqXKeRj1OpT2UhFwtd7c23e3c3DwQNV8A_7k2hjCKSKBOLdJ sTBO7AippqAkcaPFVGQWo0cD2Osf3-2T70E0zY5z41Kv3CUTcqOagSaFUtbn_ggswmehVdPUI1NtvjJlluRVEUXqXv gBWE6kq8cwhqImFyFwCgKaAbxwymg2vQuctcuL3ZKqXVMcCDEXdBIsmfdujQvUe2q_EwbjlaXrXZzfD65qI9JQOFkb VpT9lXMWSxkOYz4x8TD1UZ7Zb9q7yDgbLNkrggtipgTTlWC8lejCPlCOmsEkz1hHJ2tH1VkHYj44YfesD6nr1NA
03/19/15 16:14:10:123 | [INFO] | | | | | | | 1688 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{878B6ABB-465B-4720-A8F7-B81308248039}
03/19/15 16:14:10:123 | [INFO] | | | | | | | 1688 | Preference: Client has set the preference for single stream download
03/19/15 16:14:10:136 | [INFO] | | | | | | | 4788 | thread count is 0 and active thread count is 1
03/19/15 16:14:11:347 | [ERROR] | | | | | | | 2684 | The windows error code is - 12150
03/19/15 16:14:11:529 | [INFO] | | | | | | | 4788 | **File download complete.**
03/19/15 16:14:11:598 | [INFO] | | | | | | | 1688 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.1&platform=win32&version=2.9.0.465
03/19/15 16:14:11:599 | [INFO] | | | | | | | 1688 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{94A11C8B-980E-440F-88BC-5B50AC9CC845}
03/19/15 16:14:11:599 | [INFO] | | | | | | | 1688 | Preference: Client has set the preference for single stream download
03/19/15 16:14:11:612 | [INFO] | | | | | | | 232 | thread count is 0 and active thread count is 1
03/19/15 16:14:11:892 | [ERROR] | | | | | | | 5096 | The windows error code is - 12150
03/19/15 16:14:12:005 | [INFO] | | | | | | | 232 | **File download complete.**
03/19/15 16:14:15:171 | [INFO] | | | | | | | 1688 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTYwNDYwNzgtYjcyZTFkNzctMjEzOS00YTRmLTgyMGEtOGY5OTVkYzgxMmE5 IiwiZHRpZCI6IjE0MjY3OTYwNDQ1NDUtNjFlOTBmMDYtYjhmNC00YWUxLThjMzgtYWEwNWFlZmQyMWZmIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiIrSnREZHI4dnhpS2RhWXdsZCswZE5BPT0iLCJydGVhIjoiMTQyODAwNTY0NTM4MCIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5NjA0NjA3OCIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTYwNDUzODAtYjM2MDk5YWMtYW E0ZC00NzAxLThhZDgtNGMwZGExZjM3MDI0IiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.S29Z2gTNN3eDFPVWwtobKOw oLdlVqXKeRj1OpT2UhFwtd7c23e3c3DwQNV8A_7k2hjCKSKBOLdJsTBO7AippqAkcaPFVGQWo0cD2Osf3-2T70E0zY 5z41Kv3CUTcqOagSaFUtbn_ggswmehVdPUI1NtvjJlluRVEUXqXvgBWE6kq8cwhqImFyFwCgKaAbxwymg2vQuctcuL 3ZKqXVMcCDEXdBIsmfdujQvUe2q_EwbjlaXrXZzfD65qI9JQOFkbVpT9lXMWSxkOYz4x8TD1UZ7Zb9q7yDgbLNkrgg tipgTTlWC8lejCPlCOmsEkz1hHJ2tH1VkHYj44YfesD6nr1NA</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 16:14:15:171 | [INFO] | | | | | | | 1688 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{ACF6D0D2-A29D-4A7B-A0D0-F0EC433067EC}
03/19/15 16:14:15:171 | [INFO] | | | | | | | 1688 | Preference: Client has set the preference for single stream download
03/19/15 16:14:15:248 | [INFO] | | | | | | | 5380 | thread count is 0 and active thread count is 1
03/19/15 16:14:15:450 | [ERROR] | | | | | | | 5400 | The windows error code is - 12150
03/19/15 16:14:15:641 | [INFO] | | | | | | | 5380 | **File download complete.**

Desktop app for Creative Cloud won't download from server.

Can't down load the creative cloud desktop app. get error sign from the installer i.e."we've encountered the following issues: the server is not responding currently. Please try after some time (Error code: 207) This error has come up for over a day, maybe two days now.

Errors 201 & 205 & 206 & 207 or several U43 errors
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Why doesn't Edge Animate show up in my 30 day free Creative Cloud membership apps download page?

Why doesn't Edge Animate show up in my 30 day free Creative Cloud membership apps download page? I subscribed to the 30 day free Creative Cloud membership just yesterday.
Please help.

Could it be that you are running Windows XP? I believe there is some automatic detection of the operating system you are running, and if it is not supported by the application, it does not show up on the download page.

Creative Cloud Don't Download

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