Creative Cloud Download buttons don't work (nothing happens)

Signed up for a creative Cloud trial for my new Mac. When I click on any of the app download buttons nothing happens. have tried both Chrome and Safari.

Clean the browser's cache entirely from Chrome Settings or Safari preferences. Quit the browser and restart. Now try to download and update the outcome here.

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Download buttons don't work

I have an old 6.0 version of Adobe Acrobat Pro and am trying to download and install based on web instructions, but the buttons do not work? Here is the script from my chat with support:
Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
You are now chatting with 'Anand Kumar'
Anand Kumar: Hello. Welcome to Adobe Technical Support.
Anand Kumar: Hi Robert.
Robert Cowley: Hey!
Anand Kumar: Please allow me a moment while I look into your account & verify the details.
Robert Cowley: OK
Anand Kumar: Thank you for your patience.
Anand Kumar: As I understand you are trying to install Acrobat and getting error that the serial number is invalid. Is that correct?
Robert Cowley: Yes.
Anand Kumar: Thank you for confirming.
Anand Kumar: I will be glad to check and help you with this.
Anand Kumar: May I have the 24 digit serial number of the product, so that I can assist you better please?
Robert Cowley: < Removed by Moderator >
Anand Kumar: Thank you.
Robert Cowley: OK
Anand Kumar: May I know the version of Acrobat you are trying to install please?
Robert Cowley: 6.0
Anand Kumar: May I know from where did you purchase the software please?
Robert Cowley: United States Coast Guard Auxiliary
Anand Kumar: The serial number you have is not for version 6.
Anand Kumar: You can download and install Acrobat 7 from below link.
Anand Kumar: https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads
Anand Kumar: Support is available for Acrobat6, 7 download and installation at https://www.adobe.com/support/ please open this website and do a small research, to get the solution about the issue that you are facing.
Anand Kumar: You can also go through our forums website which might help you and the web address is http://forums.adobe.com/index.jspa
Robert Cowley: I think I also had a 7.0, but I can't find it. I have another set of numbers here, but I thought they were for the MacIntosh version.
Anand Kumar: Do you have anymore questions for me?
Robert Cowley: Will it cost to download?
Anand Kumar: No, since you have the license, you can download for free.
Anand Kumar: It is recommended to use the license from the same link.
Anand Kumar: For further support, since this is old version, we would request you to check with online forums.
Anand Kumar: Do you have anymore questions for me?
Robert Cowley: Can you please find out what these numbers are for: < Removed by Moderator >
Anand Kumar: This is not a valid(complete) serial number.
Anand Kumar: Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Anand Kumar: Adobe does not support CS2 applications, which were released more than seven years ago. Adobe strongly advises against running unsupported and outdated software.
Anand Kumar: http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
Anand Kumar: You can refer above link to know more.
Robert Cowley: OK. I had to do thisonce before and they gave me an Adobe ID#of 1102 866 51 and a Transaction # of 466 8490 254 6648 if that means anythibng?
Anand Kumar: Do you have anymore questions for me?
Robert Cowley: See above question!
Anand Kumar: Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Anand Kumar: You need to refer the links I have given to know more on activating these old version products.
Robert Cowley: What does that mean in layman's terms?!
Anand Kumar: Did you open the link (http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l ) I have given?
Robert Cowley: not yet--I'll do it now
Anand Kumar: You need to download and install the software from the link I have given.
Robert Cowley: ok, thanks, goodbye
Anand Kumar: You're welcome.
Anand Kumar: You may choose to print or email a copy of this chat transcript by using the options at the top right corner of this chat window.
Anand Kumar: Thank you for contacting Adobe. Good Bye.
This chat session has ended.
Thank you for contacting Adobe.

Hi drdanl,
Please refrain from posting serial numbers on a public forum.
I am able to click on the download links.
Please try accessing the link : https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads from a different browser and check.
Regards,
Rave

Creative cloud download center isn't working

I just purchased Photoshop CC and when I try to download it, the Creative Cloud window is just blank - no tabs or any kind of content in the window.
Is Adobe CC down right now? I'd like to start using what I just bought.
Thanks for any hep in advance.

There was a problem with AdobeID signin earlier today - but it was fixed about 2 hours ago, and all seems to be working now.

Save 50% when you upgrade your Creative Cloud web hosting, don't work for me

I got this e-mail: Save 50% when you upgrade your Creative Cloud web hosting.
I would like to upgrade my homepages, but I cannot come through with my login, when I use this login to redeem: http://businesscatalyst.com/promo/creative-cloud
But when I am on my own admin pages, and use the same login as I used above I can come through. What is wrong??
It is something wrong with this link: https://ava.worldsecuresystems.com/Admin/Index.aspx?OURL=businesscatalyst.com&to=
Please help me, as I want Creative Cloud site to the next level as soon as possible.

Hello,
I believe this question was already answered via ticket #57102 - please see my response to that ticket for further details regarding the needed steps.
What I was trying to explain in my previous reply is that you can upgrade any Creative Cloud site directly through each site's admin area, not necessarily through the link mentioned on the promo page...
If you still have login issues with your Adobe ID (the updated email address) please access adobe.com -> Sign in -> Trouble signing in? to reset your password.
Please try that and let us know if that worked.
Kind regards,
Diana

I try to install Creative Cloud, but it just cancels and nothing happens

Help would be appreciated.

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Why my creative cloud icon disappear and stopped working when downloading software?

Why my creative cloud icon disappear and stopped working when downloading software?

You can try this step :
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
https://forums.adobe.com/message/5484303#5484303#5484303
Regards
Rajshree

I just downloaded Yosemite OS for mac and Premier pro play buttons don't work in the Program, Source and timeline and no audio HELP?

Yosemite OS seem so not allow me to use premier pro. Specifically the play buttons don't work in the source, program and Timeline. Any one have this problem?

Hey,
I´ve got the same problem, that since i upgrade to Yosemite, my R3D Video Files are not longer supported, sometimes it works but most of time it says "not supported File format".. Hope Adobe will fix it.
Play button works. Try installing the latest Java 8 update. This might fix some problems.

"Archive" and "View" buttons don't work after folio update

Hi all,
I have a subscription to the professional edition and I have built a custom viewer app for Android. I have built about 10 folios and at first download all is ok, the folios are displayed without problems and the app works fine except for one issue: "Archive" button don't work, when I tap on it, near folio cover, nothing happens, the folio does not disappear from folios list.
But the serious problem occurs when I perform a folio update from Folio Producer ('Update content' from adobe dashboard DPS): both "Archive" and "View" buttons stop working, nothig happens when I tap tap on them and I am forced to uninstall and reinstall the application on tablet (.apk file) to see folio changes in my custom viewer.
This is very annoying as well as time expensive.
Tablet is Samsun Galaxy Tab SII with Android 3.2.
Any help is appreciated.

To the best of my knowledge, the SII is a smartphone and not a tablet device, and the official claim is (correct me if I'm wrong) that DPS on Android is corrently tablet only.
Anyway, it seems strange to me so checked and found out that even though the DPS apps are not available when you search for them in the Play Market of a smartphone you can still force load them to the phone and run them.
I've done it on both a Samsung SIII running Android 4.0.4 and a Samsung GT-I9070 running Android 2.3.6 (I currently don't have a device running Android 3.2)
The interface is so small that it's hardly possible to use it, but it works.

Creative cloud photoshop blur tool not work as it should be

creative cloud photoshop blur tool not work as it should be !
I go to blur a painting i am doing and it does not blur enough and I am using wacom Intuos 5 med pen tablet.
and I even set the tablets sensitivty for pressure lower then default and still not getting the blur tool to do its job.
I even adjusted the brush settings too to be able to blur even more on hard settings, still nothing.
at least it not bluring enough to see any major changes.
the only way i can blur anything is by using the fliters blur or the brushes ( mixer brush ) settings to mix colors and do it that way.
(note) I will not post my systems specs sorry I don't do that and even the tech from adobe said I do not have to. and so I wont !
just need advise not to share system specs.
and thats what this forums board is for getting advice and read what others say about the issue at hand.
it's not to post or share system specs !!!
so with that out of the way I need advice only please ?

Hi,
It might be your image is too big in terms of pixel dimensions for the blur tool to work well.
If you zoom to 100% do you see any change when using the blur tool?
What are the pixel dimensions of the image?
(Image>Image Size)
If you try a small image, does the blur tool work?
What about when you use the mouse instead of your tablet?
Can you at least tell us what operating system and version of photoshop your using?

Creative Cloud Desktop App Does Not Work

Since the last updates, the Creative Cloud Desktop app no longer works. That is, I can no longer sync files, upload files, or update apps. Everything with the Creative Cloud Desktop App used to work fine. I am using Windows 7, 64 Bit system.
The files I try to upload through the desktop app, are under 5 GB. Some are 10 MB. When I try to upload a file I get a message that says: Sync Failure - with no detail about the failure.
When the app tells me there's an update(s), when I either choose one update or update all I get a message that says: Update Failure - with no detail about the failure.
I have tried to solve this problem by turning file and font sync off and then back on, or logging out and then back in.
The Abobe Team, should test this product further. I just want the community to know that this product does not always perform as expected. Therefore, it's not always reliable.
I would upload some screen shots, but after pressing the camera icon, the images would not insert.
Any help would be appreciated.

Are you getting Error code 1 while running CreativeCloudInstaller.dmg file ?
If so , follow below steps :
Important : Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud setup, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor.
1)
Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
(Applications>Utiliites)
Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
2)
Click on the below link and download & run Adobe Cleaner tool :
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordi on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleaner Tool.zip
3) Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

ALL-PHOTOS-VIDEOS buttons don't work in iOS app

Hi there!
I just downloaded the Revel iOS app which I found amazing! The best memories cloud storage solution I've found so far!
I found an issue with the app, when watching all the photos in a library, the ALL PHOTOS VIDEOS buttons don't work at all. They overlap the search bar. I'm using the app in an iPhone 6 plus.
Will you support the iPhone 6 and 6 plus resolutions? I see the latest iOS version is from July 31st 2014. I wouldn't want to use an app that is not updated!
THanks!
Chris

Hi Chris,
Adobe isn't responding to requests for information about the future of the iOS app, or even the future of the service itself. It's a shame for those of us who like the app/service, but you might be better off looking at a different photo service (before you get locked in). For more information, check out these posts:
https://forums.adobe.com/thread/1655859
https://forums.adobe.com/thread/1752110

I'm trying to put one of my dreamweaver projects on the creative cloud so that i can work on it at home and at the office. can't figure it out!

I'm trying to put one of my dreamweaver projects on the creative cloud so that i can work on it at home and at the office. can't figure it out!Adobe Creative Cloud

If you're a Windows user, you should have a Creative Cloud folder listed under your name in Windows Explorer. The image below shows where the folder is when I view Explorer.
if you don't see this, open up the Creative Cloud application manager, click on the Assets tab, and then the Open Folder button. This will open the folder where you can place files to be synced across your Creative Cloud account on each computer that's actively logged in.

Adobe Creative Cloud Desktop App Doesn't Work Windows 8.1

The Creative Cloud Desktop App doesn't work on my PC running Windows 8.1. As shown below, no apps appear and the settings dropdown does not function with either left or right click. I have tried to uninstall, reinstall, change the name of the OOBE folder, connect directly to my cable modem by passing my router, removing all internet & firewall protection and I am unable to download any CC apps that I do not have on my PC. I have been updating existing apps from the help menus in the apps and have not used the CC app for downloads for a long time so I do not know when the problem started, but it does not work now. Any suggestions would be appreciated. Automatic updates are also not working.
Thanks,
Barry

Turning off "Enable Protected Mode" in the Security Tab of Internet Properties allowed the Creative Cloud Desktop App to function properly. I am still looking for a better long term solution that does not put my computer's security at risk.

Portege M750 and Win8.1 Pro -tablet buttons don't work

Hi
I'm having difficulties installing the tablet buttons in WINDOWS 8.1 Pro. Everything else works, perfectly.
In Windows 8 Pro this buttons worked nicely, but now, after a clean install of Windows 8.1 Pro two of the buttons don't work. The buttons are the Toshiba assist button and the presebtation button. I've tried to configure them in Toshiba assist software but nothing happens.
I'm sure I've installed all drivers that made wverything work with Windows 8. As anyone tryed this and add success?

> I'm sure I've installed all drivers that made wverything work with Windows 8
Windows 8.1 is not Windows 8 and many of Toshiba Win 8 drivers and tools dont work or are not fully compatible with Win 8.1
As far as I know the Toshiba does not support Win 8.1 on this Portege M750.
This means that no Win 8.1 drivers will be released and in such case some notebook features like the control buttons could not work properly.
Fact is that using Windows Vista or Win 7, such buttons were controlled by Value Added Package. This package does not exist for Win 8.1 and has been replaced by other software called Toshiba System Driver
So in case you want to try to get the buttons to work, I recommend checking this with Toshiba System Driver

Satellite A300-1JH PSAGLE: Control buttons don't work with XP

Hello there.
I own a Toshiba Satellite A300 psagle.
It works beautifully, but there is a problem: the tactile music buttons don't work.
I am using Windows XP and I have installed all the drivers available.
Could some one please tell me what I should do.
P.s. how can I activate the "face recognition" option?
Please reply.
Regards.

Hi
Regarding the Toshiba Control Media buttons;
You have to install the Toshiba Controls from the Toshiba European driver page.
Check there the Satellite A300 PSAG8E series and download the Toshiba Controls
Regarding the face reorganization:
Check these threads:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=127846&#127846
http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=131453
Bye

Creative Cloud Download buttons don't work (nothing happens)

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