Creative cloud download error press retry to try again

Hi All
What's wrong here? Tried to google it. Nothing but few suggestion like "rename this file in Library > adobe > application support...." or "move the xxx.db...."
TIA

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Similar Messages

  • On Creative Cloud,Photoshop CC Trial (or any other Adobe programs) does not download , States "Download error  Press Retry to try again... (49)". How can I resolve this?

    On Creative Cloud,Photoshop CC Trial (or any other Adobe programs) does not download , States "Download error  Press Retry to try again... (49)". How can I resolve this?

    Try logging out of the CC Application and restarting your computer. Also, try running the CC app as an administrator.
    Benjamin

  • HELP:( Download Error: Press retry to try again or contact customer support.

    after i reinstall it,and I click on Apps, all it says is 'Download Error: Press retry to try again or contact customer support.' what can i do .Please help me .I saw that some of you tell to rename some folder but i can't find the folder.

    Creative Cloud "Download Error" message

  • Trying to install Photoshop CC but get following message, download error. press retry to try again or contact customer support.(49)

    Trying to install Photoshop CC but get following message, download error. press retry to try again or contact customer support.(49)

    disable running antivirus/firewall programs.

  • Download error. press retry to try again or contact customer support. (-55)

    what is this. I cannot get around this error

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative Cloud / Apps / Download Error: Press retry to try again or contact customer support

    Working fine on my other computer, same log-in and whatnot...

    Here is a link to a page with options near the bottom to help make contact by chat or phone:
    http://helpx.adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing- activation_stillNeedHelp

  • Download error. press retry to try again or contact customer support. (49)

    I'm at 90% of downloading but I can't download all the way.

    use a different browser and/or different (wired) internet connection and/or a download manager.

  • I am trying to reinstall Creative Cloud with all my apps, however I have a download error: Please retry and try again or contact customer support??

    I am trying to reinstall Creative Cloud with all my apps, however I have a download error: Please retry and try again or contact customer support??

    WHAT download error?
    A12... download & install error http://forums.adobe.com/thread/1289484
    -more A12... discussion http://forums.adobe.com/thread/1045283?tstart=0
    or
    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Error 46 may be caused by Comodo internet security
    -Comodo may kill install https://forums.adobe.com/thread/1460361
    or
    What is the exact error code that you see?
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I get "Download Error" Please Retry to Try Again or Contact Support in adobe application manager

    I'm sure I can;t be the only person facing this problem, but recently (within the last 2 weeks) my creative cloud application manager has decided to stop working, doesn;t display any of my installed apps and says "Download Error Please Retry to Try Again or Contact Support" when ever I try to access it.
    I have tried the following to solve this but none of the suggestions work.
    - Reinstalling the application
    - Uninstalling and Reinstalling it
    - Deleting the update file which adobe advised and install again.
    - Updating to the latest version.
    Please help as nothing seems to work my computer runs everything else fine.

    I searched my mac high and low and couldn't find an "AppData" folder in C:\Users\(Your username)\AppData\Local

  • I've been trying to download Bridge and the CC manager app keeps telling me "Download Error. Retry to try again or contact customer support." I can't get Bridge to download at all.

    Any help would be awesome. I've closed and reopened the app many times and even restarted the computer. I'm using a MacBook Pro with OS XYosemite.

    Chopper Duke for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • Apps tab of Creative Cloud desktop helper constantly displays "Download error. press retry or contact customer support". I've quit CC desktop helper, restarted computer, checked network settings, relogged in. Cannot download any new apps or updates. HELP

    Apps tab of Creative Cloud desktop helper constantly displays "Download error. press retry or contact customer support". As well as reloading, I've also quit CC desktop helper, restarted computer, checked network settings, relogged in. Cannot download any new apps or updates. please help.
    System: Mac OSX 10.9.4. 3.4ghz intel core i7, 8gb ram

    Hello,
    Adobe has brought these new links in this matter:
    Troubleshoot Creative Cloud download and install issues and
    App doesn’t open; progress wheel spins continually
    Please have a look there. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
    Good luck!
    Hans-Günter

  • There was a problem updating InDesign CC For more information see the specific error below.  Update Failed Download error.  Press Retry to try again or contact customer support.(49)

    Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
    The following occurs, ad nauseam:
    There was a problem updating InDesign CC
    For more information see the specific error below.
    Update Failed
    Download error.  Press Retry to try again or contact customer support.(49)
    Here's the crux of my frustration:
    (1) Customer Service is NOT contact-able, to receive LIVE help.
    (2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
    Therefore, the real question:
    Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
    Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
    ===========================================================
    UPDATE:
    Here is a way in which I think I was able to "update" my InDesign CC application:
    (1) Sign-In to your Adobe Account
    https://www.adobe.com/
    (2) Click on the MENU icon
    (3) Click on the product InDesign icon
    Your browser should display the page for Adobe InDesign CC
    https://www.adobe.com/products/indesign.html?promoid=KLXLU
    (4) Click on the Download icon,
    Your browser should now display the page to download InDesign,
    https://creative.adobe.com/products/download/indesign
    (5) a Pop-Up window should open, and display:
      Launch Application
      This link needs to be opened with an application.
    with the first option to select being the CreativeCloud(URIHandler)
    (5) Select this application and click OK.
    What happened when I followed steps (1) thorugh (5) is that:
    (a) InDesign CC(2014) was installed,
    (b) InDesign CC, updated, and then
    (c) InDesign CC(2014), also updated.
    Why this all worked, is a mystery to me.
    Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
    A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
    I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
    FURTHER INFO:  I may have neglected to list some important info ... OS:  Windows 8.1 Pro with Media Center, 64-bit
    Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
    Will keep y'all posted!
    Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

    Jackdan error 49 indicates the installer was unable to access a critical file or directory.  You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • Download error. Press Retry to try again or contact customer support.

    Application manager doesn't load applications. How can I fix it?
    I tried this but doesn't work.
    download error. Press Retry to try again or contact customer support. (403)
    Thanks,

    Hi webarton,
    Please check the KB : http://helpx.adobe.com/creative-cloud/help/cc-desktop-download-error.html
    You might also want to check the suggestions on the thread : http://forums.adobe.com/thread/1156604
    Regards,
    Rave

  • CC App states Download error on Apps page. Press retry to try again

    On Mac 10.8.5
    CC App states Download error on Apps page. Press retry to try again
    Really frustrating. It worked for 2 days and since then I keep getting this error. There are no firewall issues etc.

    Hi ParagonLtd,
    Please try to apply the updates manually: http://prodesigntools.com/adobe-cc-updates-direct-links-mac.html.
    Kindly follow the very important instructions before download.
    Regards,
    Romit Sinha

  • Creative Cloud downloading error

    I see that 4 updates are available for some of the softwares in the CC suite but am unable to link to the CC server. Does anyone know why I get such error message? Am unable to see any apps in the Creative Cloud window in the menu bar. I have all the soft of the CC suite but can't do any update. I have tried uninstalled the CC app, thrown the OOBE content from the Adobe folder in the Applications support directory, restarted my computer before reinstalling the CC application, but the same message remains and am still unable to perforn any update of the CC softwares.
    Many thanks in advance,
    BeJeff

    Thanks Jeff for your email,
    Please find attached a JPG file showing the mean error. Also please note that am using a Mac Pro with OSX 10.8.5.
    As mentioned, I see on my Mac that 4 updates are available for some of the softwares in the CC suite but am unable to link to the CC server. Am also unable to see any apps in the Creative Cloud window in the menu bar. Twice, I have uninstalled the CC app, thrown the OOBE content from the Adobe folder in the Applications support directory, restarted my computer before reinstalling the CC application, but the same message remains and am still unable to perforn any update of the CC softwares.
    Many thanks in advance for your help and talk to you soon!
    BeJeff
    Le 2013-10-04 à 17:38, Jeff A Wright <[email protected]> a écrit :
    Re: Creative Cloud downloading error
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    BeJeff which error message are you receiving exactly?  Also which operating system are you using?
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5737342#5737342
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