Creative Cloud Error: Problem Loading Page

I am trying to download Creative Cloud applications  and i get the Error message:  The address wasn't  understood Firefox doesn't know how to open this address, because the  protocol (aam) isn't associated with any program.   You might need to  install other software to open this address.
I just signed up to the cloud today. I verified that my subscription has been paid.
I Tried 3 different browswers, Explorer, Chrome AND Firefox.
I am using Windows 7, 64 bit
I have CS6 installed.
Help please
Thanks
Carrie

Please try to perform the following steps:
WIN 7 and 8 (64 bit):
Rename OOBE to OOBE_old located at C:\Program Files (x86)\Common Files\Adobe 
Relaunch the Browser
Go to https://creative.adobe.com/products/creative-cloud
Sign in with Adobe ID and password and download CC desktop app.
WIN 7 and 8 (32 bit):
Rename OOBE to OOBE_old located at C:\Program Files\Common Files\Adobe
Relaunch the Browser
Go to https://creative.adobe.com/products/creative-cloud
Sign in with Adobe ID and password and download CC desktop app.

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