Creative cloud fail

My creative cloud will not install , it says there is some sort of issue but wont tell me what

Please check these  links , they will help you :
1. http://helpx.adobe.com/creative-cloud/kb/aam-updating-cc-desktop-app.html
2. http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download .html#installation_failed

Similar Messages

  • Why does my adobe creative cloud fail to update reflow cc 2014?

    Why does my adobe creative cloud fail to update reflow cc 2014? it says:
    Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support after 43% installed

    Error 50 https://forums.adobe.com/thread/1432237 may help
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative cloud failed to update error code: 1

    free trial of creative cloud failed to update error code: 1  so I couldn't use the creative cloud. Please help, thanks a lot!!

    Hi jadyyuk,
    Please try the solution mentioned in the KB : http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html

  • EVERY UPDATE OF CREATIVE CLOUD FAILS!!!

    I Really am so pissed off now....I've been patience enough! This is probably the 10th time I have to contact the helpdesk to guide me trough this problem. Because I'm so tired of the problem I didn't use creative cloud for a month...
    This really sucks! Every time when there's a update of this creative cloud it won't update and I get fault code:50 Then I can't use the creative cloud anymore because it need to update. You can not imagine how frustrated I am because of this problem. WHY DON'T YOU FIX THIS?!?!?!

    Did that, done that, yes first time here, yes and again i had to contact
    support...
    Op 12 feb. 2015 04:30 schreef "John T Smith" <[email protected]>:
        You have been mentioned
    by John T Smith
    <https://forums.adobe.com/people/JohnTSmith?et=notification.mention> *in
    Re: EVERY UPDATE OF CREATIVE CLOUD FAILS!!! in Adobe Community* - View
    John T Smith's reference to you
    <https://forums.adobe.com/message/7186768?et=notification.mention#7186768>

  • Creative Cloud fails to see installed apps

    I have installed Creative Cloud in a non-standard way.  I install the applications on a separate drive from the operating system (and indeed where Adobe insists that Creative Cloud installs itself), this is done for all of my applications as it means that, usually, a re-install of the operating system for whatever reason doesn't require re-downloading and installing everything again.
    Recently the C drive failed completely and had to be replaced.  All of the CC (2014 versions) applications still exit and can still be launched from the drive they were installed on, but the CC application itself fails to see the installed app's.
    I've tried changing the installation folder to the one where they all are;  changing the language;  signing in and out after each action;  and deleting/renaming the file in the OOBE folder.
    So, two questions :
    Why does CC not have an installation path other than C drive?  There is nothing in it that requires it be there.
    How do I make CC "see" all of the applications that are already installed?  (N.B. deleting the folders and re-downloading isn't a solution, it's a work-around that is clumsy and stupid, putting the entire onus on the customer)
    Finally, am I the only one who finds the CC launcher to be the biggest PITA of the new version of CS?  Every other version I've used worked and updated faultlessly, the latest version just seems to be an absolute mess.

    The install info is stored in the opm.db and caps.db files and those went down the drain with your system drive. There is no way to restore it without reinstalling. The rest is not worth debating. Things just are as they are.
    Mylenium

  • Installation of Photoshop update 13.1.2 for creative cloud fails with error code U44M1P7 I need help

    I need help installing update 13.1.2 for Photoshop creative cloud, installation fails with error code: U44M1P7. Could someone please help?

    Sorry to bother you.
    I could find the answer after searching previous posts about this language problem.
    Had to change my language in AAM profile and then download PS CS6 again ( english version ).
    Then open the actual Photoshop and in preferences > interface you can besides the Dutch also option for English.
    restart application and Voila.
    Greetz, Jeroen

  • Creative Cloud fails to update

    Hi, i keep getting the following error message when I attempt to update my Adobe CS6 apps using the Adobe Application Manager:
    "AI CS6 Creative Cloud Update
    Installation failed. Error Code: U44M1P7"
    This being the message when I tried updating Illustrator. Updating other apps returns a similar message. have tried downloading the update and bypassing Adobe App Manager, with equally disappointing results!
    Running Mac OSX 10.7.4
    Does anyone have a clue as to how to overcome this problem, or have similar experiences? Would love to know!!
    Thanks.

    In that case, we need to re-install AAM as it seems to be an issue with that.
    > Download and install the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
    > Extract and run it.
    > Select "e" for English.
    > Hit "Y" for Yes if asked.
    > Select Option 3 for Creative Cloud.
    > Then select Option 1 for Creative Cloud Installer.
    > Install the latest version of Adobe Application Manager from the link on the bottom right of this page: http://www.adobe.com/downloads/
    > Try to install the update now and check.

  • Photoshop update in Adobe Creative Cloud fails

    Each time I open Adobe Creative Cloud there is an update for Photoshop. When I click on the update it is downloaded and the install process starts. When the installation of the update reaches 100%, the update always fails saying install error. Any idea what needs to be fixed?
    This is occuring on a new iMac. Photoshop runs okay otherwise.

    Sadly, there is no help in that link. I can send the log (unzipped or zipped) if you'd like to look. This occured on a brand new machine. But here's the summary at the end. No fatal errors, And no explanation. Attempting to install the update without the product supposedly causes this error. Guess what? The product was installed.
    ========
    -------------------------------------- Summary --------------------------------------
    06/09/13 12:06:07:143 | [INFO] |  | OOBE | DE |  |  |  | 3732 |  - 0 fatal error(s), 3 error(s)
    06/09/13 12:06:07:143 | [INFO] |  | OOBE | DE |  |  |  | 3732 | Win OS version: 6.1.1.0 64 bit Type: 1
    06/09/13 12:06:07:143 | [INFO] |  | OOBE | DE |  |  |  | 3732 |
    06/09/13 12:06:07:143 | [INFO] |  | OOBE | DE |  |  |  | 3732 | ----------- Payload: Adobe Photoshop CS6 Core_13.1.2_AdobePhotoshop13-Core 13.1.2.0 {4E02C584-5A78-4D4F-AB74-67C5665F8A00} -----------
    06/09/13 12:06:07:143 | [INFO] |  | OOBE | DE |  |  |  | 3732 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\boost_threads.dll")(Seq 15)
    06/09/13 12:06:07:143 | [INFO] |  | OOBE | DE |  |  |  | 3732 | ----------- Payload: Adobe Photoshop CS6 Core_x64_13.1.2_AdobePhotoshop13-Core_x64 13.1.2.0 {59482051-CFF2-47AE-B944-A7352D74A8B5} -----------
    06/09/13 12:06:07:143 | [INFO] |  | OOBE | DE |  |  |  | 3732 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plugin.dll")(Seq 14)
    06/09/13 12:06:07:143 | [INFO] |  | OOBE | DE |  |  |  | 3732 | ----------- Payload: Adobe Photoshop CS6 Support_13.1.2_AdobePhotoshop13-Support 13.1.2.0 {B65FABC3-FCF2-4BE6-B12A-600CA2EBFB9D} -----------
    06/09/13 12:06:07:143 | [INFO] |  | OOBE | DE |  |  |  | 3732 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\Adobe Photoshop CS6\patcher_trigger\patchTrigger")(Seq 5)
    06/09/13 12:06:07:143 | [INFO] |  | OOBE | DE |  |  |  | 3732 |
    06/09/13 12:06:07:143 | [INFO] |  | OOBE | DE |  |  |  | 3732 | Please search the above error string(s) to find when the error occurred.
    06/09/13 12:06:07:143 | [INFO] |  | OOBE | DE |  |  |  | 3732 | These errors resulted in installer Exit Code mentioned below.
    06/09/13 12:06:07:143 | [INFO] |  | OOBE | DE |  |  |  | 3732 | -------------------------------------------------------------------------------------
    06/09/13 12:06:07:144 | [INFO] |  | OOBE | DE |  |  |  | 3732 |
    06/09/13 12:06:07:144 | [INFO] |  | OOBE | DE |  |  |  | 3732 | Exit Code: 7 - Unable to complete Silent workflow.
    06/09/13 12:06:07:144 | [INFO] |  | OOBE | DE |  |  |  | 3732 | Please see specific errors for troubleshooting. For example, ERROR: DF045 ...
    06/09/13 12:06:07:144 | [INFO] |  | OOBE | DE |  |  |  | 3732 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    06/09/13 12:06:07:144 | [INFO] |  | OOBE | DE |  |  |  | 3732 | END - Installer Session
    06/09/13 12:06:07:144 | [INFO] |  | OOBE | DE |  |  |  | 3732 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

  • Creative cloud failing to update

    getting repeated "Creative Cloud desktop failed to update.(Error code: 2) Contact Customer Support" messages when i attempt to update creative cloud

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Tried to update creative cloud, failed to download and I got "Error code: 2" ?????

    What does this mean?

    Hi bets,
    Please refer to the thread below:
    Creative Cloud desktop failed to update.(Error code: 2)
    Regards,
    Sheena

  • Creative cloud failed to synchronize my stuff

    hi,
    the CC application failed to synchronize two PSDs of mine to the cloud. with 600mb they're quite heavy so i am not looking forward to uploading them again from scratch (made a backup copy today just to be sure). my cloud space is at 5gb at the moment. so i have no problems with space.
    the cc app said that it was a server problem with the firsr psd. the second one just had the comment "sync. for file "xyz" not possible". what can i do now?

    Hi chemoletter,
    Please refer to the help documents below:
    1. Error: "Unable to sync files"
    2. Creative Cloud desktop app | Unable to turn-on File sync
    Hope this helps!
    Regards,
    Sheena

  • Adobe creative cloud failed to install

    hi im using windows 8.1 and everything was working great up untill a few days ago.
    i had the creative cloud running and apps downloaded and working fine.
    then suddnly i couldnt open the apps getting an error message saying:
    *name of adobe app*.exe- bad image
    c:\windows\system32\msvfw32.dll is either not desgined to run on windows or it contains an error.
    error status is 0xc000012f.
    i tried reinstalling the apps, running as admin, compatibility mode etc. nothing worked.
    then tried the cleaner tool and removed all the programs but it says: adobe creative cloud cleaner tool completed with errors. this is the log file:
    [Sun Jan 19 14:26:02 2014] Type (y) to confirm and remove or (n) to quit ... >>
    [Sun Jan 19 14:26:04 2014] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
    [Sun Jan 19 14:26:04 2014] OSVersion : 64-bit
    [Sun Jan 19 14:26:04 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:Adobe Creative Cloud
    [Sun Jan 19 14:26:04 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Sun Jan 19 14:26:04 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:AdobeCEPServiceManager
    [Sun Jan 19 14:26:04 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Sun Jan 19 14:26:04 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsManifestBaseURL
    [Sun Jan 19 14:26:04 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Sun Jan 19 14:26:04 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsUpdateCheckInterval
    [Sun Jan 19 14:26:04 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Sun Jan 19 14:26:04 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:LogLevel
    [Sun Jan 19 14:26:04 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Sun Jan 19 14:26:04 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
    [Sun Jan 19 14:26:04 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Sun Jan 19 14:26:04 2014] Deleting registry root:HKCR key:AAM
    [Sun Jan 19 14:26:04 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Sun Jan 19 14:26:04 2014] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect
    [Sun Jan 19 14:26:04 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Sun Jan 19 14:26:04 2014] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.1
    [Sun Jan 19 14:26:04 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Sun Jan 19 14:26:04 2014] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.2
    [Sun Jan 19 14:26:04 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Sun Jan 19 14:26:04 2014] ACC shortcut was not found C:\Users\Public\Desktop\Adobe Creative Cloud.lnk
    [Sun Jan 19 14:26:04 2014] ACC shortcut was not found C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Creative Cloud.lnk
    [Sun Jan 19 14:26:04 2014] CoreSync custom hook not found
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\c3containerBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\c3containerBL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\c3containerBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\c3containerBL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\c3containerUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\c3containerUI.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\c3containerUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\c3containerUI.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\AppsPanel\AppsPanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\AppsPanel\\AppsPanelBL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\AppsPanel\AppsPanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\AppsPanel\\AppsPanelBL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\AppsPanel\AppsPanelIL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\AppsPanel\\AppsPanelIL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\AppsPanel\AppsPanelIL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\AppsPanel\\AppsPanelIL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\AppsPanel\AppsPanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\AppsPanel\\AppsPanelUI.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\AppsPanel\AppsPanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\AppsPanel\\AppsPanelUI.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\AppsPanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\AppsPanel'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\AppsPanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\AppsPanel'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\BehancePanel\BehancePanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\BehancePanel\\BehancePanelBL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\BehancePanel\BehancePanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\BehancePanel\\BehancePanelBL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\BehancePanel\BehancePanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\BehancePanel\\BehancePanelUI.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\BehancePanel\BehancePanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\BehancePanel\\BehancePanelUI.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\BehancePanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\BehancePanel'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\BehancePanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\BehancePanel'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core\core.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core\\core.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core\core.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core\\core.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\Analytics.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\Analytics.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\Analytics.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\Analytics.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\C3Prefs.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\C3Prefs.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\C3Prefs.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\C3Prefs.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\CmdCntr.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\CmdCntr.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\CmdCntr.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\CmdCntr.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\ElevationManager.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\ElevationManager.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\ElevationManager.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\ElevationManager.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\LocManager.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\LocManager.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\LocManager.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\LocManager.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\VulcanMessage5.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\VulcanMessage5.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\VulcanMessage5.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\VulcanMessage5.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\VulcanWrapper.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\VulcanWrapper.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt\VulcanWrapper.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt\\VulcanWrapper.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreExt'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\extensibility.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\extensibility.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\extensibility.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\extensibility.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\gude.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\gude.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\gude.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\gude.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\plugins\ANSClient\ANSClient.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\plugins\\ANSClient\\ANSClient.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\plugins\ANSClient\ANSClient.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\plugins\\ANSClient\\ANSClient.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\plugins\ANSClient: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\plugins\\ANSClient'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\plugins\ANSClient: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\plugins\\ANSClient'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\plugins\LiveType\livetype.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\plugins\\LiveType\\livetype.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\plugins\LiveType\livetype.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\plugins\\LiveType\\livetype.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\plugins\LiveType: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\plugins\\LiveType'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\plugins\LiveType: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\plugins\\LiveType'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\plugins: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\plugins'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\plugins: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\plugins'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\VulcanMessage5.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\VulcanMessage5.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\VulcanMessage5.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync\\VulcanMessage5.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\CoreSync'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelBL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelBL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelUI.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelUI.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FontsPanel\FontsPanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FontsPanel\\FontsPanelBL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FontsPanel\FontsPanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FontsPanel\\FontsPanelBL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FontsPanel\FontsPanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FontsPanel\\FontsPanelUI.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FontsPanel\FontsPanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FontsPanel\\FontsPanelUI.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FontsPanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FontsPanel'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FontsPanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FontsPanel'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\HEX.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HEX\\HEX.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\HEX.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HEX\\HEX.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\icudt.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HEX\\icudt.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\icudt.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HEX\\icudt.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\libcef.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HEX\\libcef.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\libcef.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HEX\\libcef.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\libEGL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HEX\\libEGL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\libEGL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HEX\\libEGL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\libGLESv2.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HEX\\libGLESv2.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\libGLESv2.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HEX\\libGLESv2.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HEX'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HEX'
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    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HomePanel\HomePanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HomePanel\\HomePanelBL.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HomePanel\HomePanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HomePanel\\HomePanelUI.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HomePanel\HomePanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HomePanel\\HomePanelUI.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HomePanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HomePanel'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HomePanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\HomePanel'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX\NEX.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX\\NEX.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX\NEX.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX\\NEX.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\AdobePIM.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\AdobePIM.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\AdobePIM.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\AdobePIM.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect64.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect64.dll'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud'
    [Sun Jan 19 14:26:04 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud'
    [Sun Jan 19 14:26:04 2014] Some files could not be cleaned up. Please try closing your internet/web browser, and rerun the Cleaner Tool to complete your clean-up.
    [Sun Jan 19 14:26:04 2014] LOG FILE SAVED TO: C:\Users\Gilad\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
    [Sun Jan 19 14:26:04 2014] Adobe Creative Cloud Cleaner Tool completed with ERRORS!
    [Sun Jan 19 14:26:04 2014] Check the end of the log file for list of errors
    [Sun Jan 19 14:26:04 2014]
    [Sun Jan 19 14:26:04 2014] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Sun Jan 19 14:25:55 2014] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
    [Sun Jan 19 14:25:55 2014] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Sun Jan 19 14:26:04 2014] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Sun Jan 19 14:26:04 2014]
    please help

    Yeah, you installed some alternate media player or CoDec pack and it messed up your Adobe stuff. Remove that garbage, run the Cleaner tool and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html
    Mylenium

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