Creative Cloud file synch misbehaves - does not wait for save operation to complete before throwing an access error

Creative Cloud File synch is too impatient and it constantly gives me an error when I try to save my project file from Articulate Storyline 2 to my folder on Creative Cloud,
This is from my log:
Copy Over 'C:\Users\sbirch\Creative Cloud Files\eIssuance\03Project\eIssuance.story' -> 'acsl://scss.adobesc.com:80/files/eIssuance/03Project/eIssuance.story'
- ERROR: Copying file: Cannot open local file 'C:\Users\sbirch\Creative Cloud Files\eIssuance\03Project\eIssuance.story' for read: The process cannot access the file because it is being used by another process. (error 32)
20150120-134758.611: Finish UL: /eIssuance/03Project/eIssuance.story (Ovr): Copying file: Cannot open local file 'C:\Users\sbirch\Creative Cloud Files\eIssuance\03Project\eIssuance.story' for read: The process cannot access the file because it is being used by another process. (error 32)
Problem is, the save operation is incomplete when CC tries to access the file. And it jsut gives up. It doesn't wait or retry, which means my file never synchs UNLESS I restart the CC application, or reboots, or renames the file.
Thats silly. Can you change that behaviour please?

Hi,
Could you supply me with your log files, you can locate them by looking at..
Mac:
/Users/<username>/Library/Application Support/Adobe/CoreSync
Windows:
C:\Users\<username>\AppData\Roaming\Adobe\CoreSync
'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html (Win)
https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html (Mac)
Please send upload them to Creative Cloud and send me a link at [email protected]

Similar Messages

Adobe Creative Cloud Window Blank and Does not Prompt for Login?

I have three computers right now. One 2010 iMac, one 2012 Macbook Pro and a new 2014 Macbook pro. I have logged out and uninstalled creative cloud from the iMac. After buying the new MacBook Pro (2014) I have used the 2012 laptop to copy my entire user profile onto the newer laptop (including Adobe applications and creative cloud). However, when I try to open a Premiere project from the external drive I have been working off of, I get this message:
Adobe Application Manager is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Application manager from 'http://www.adobe.com/go/applicationmanager'.
When I go to that link, I get a prompt to download creative cloud (not application manager). I of course download Creative Cloud again and am given the steps to install but once the Creative Cloud installation progress bar finishes up and CC opens up, the window is blank and I am not asked to login or do anything. I cannot access any projects or login to my CC account on this new computer whatsoever.
I have deleted the opm.db file in the "OOBE" folder and I have restarted the application. I have uninstalled and reinstalled. I have restarted my computer. I have tried everything for the past few hours and have made absolutely no progress.
I am pretty stressed about this as the projects I have to work on are time sensitive. Any help would be greatly appreciated as customer chat support just left me on hold for close to an hour and I have not found a solution in the forums.
Thanks in advance.

Thanks John,
I actually found a post after another hour or so looking that pointed out the same potential problem that you did, but thank you for your help anyways.
I actually found some steps that someone had posted from their conversation with customer service. I've pasted it below. Hopefully it will help another lost and weary traveler as much as it did me.
8. Re: No Apps in Apps Tab
StarJockey Apr 7, 2014 6:40 PM (in response to StarJockey)
This worked for me. Thank you, Adobe!
Step 1:
Open Finder application.Click on Go>Go to Folder.
Type /library and press return key.
Then navigate to Application support/Adobe folder.
Right click on Adobe folder and select 'Get info'.
Under Sharing and permissions, click on Lock icon and enter
Administrator user name and password.Click on symbol, select Admini
strators and click on Add, then give 'Read and Write' permissions to Administrators.
Click on symbol again, select current logged in user name and click
on Add, then give 'Read and Write' permissions to Administrators.
Give 'Read and Write' permissions to Everyone, System, Admin, users.
Then click on Gear icon and select the option 'Apply to Enclosed items'.
Step 2:
Open Finder application.Click on Go>Go to Folder.
Type ~/library and press return key.
Then navigate to Application support/Adobe folder.
Please give full permission as mentioned above.
Step 3:
Open Finder application.Click on Go>Go to Folder>>Type /library and
press return key>>navigate to Application support/Adobe folder folder.
Locate the folder named AAMupdater and rename it to AAMupdaterold and
OOBE to OOBEold.
Step 4:
Open Finder application.Click on Go>Go to Folder>>Type ~/library and
press return key>>navigate to Application support/Adobe folder folder.
Locate the folder named AAMupdater and rename it to AAMupdaterold and
OOBE to OOBEold.
Once you are done with the above steps, you can try launching the
Creative Cloud desktop application.
If you still face the same issue, please try the next steps.
(These steps were not necessary for me.)
Step 5:
Click on the below link to download the cleaner tool.
http://download.macromedia.com/pub/creativecloud/cleanertool/mac/AdobeCr
eativeCloudCleanerTool.dmg
Select the product as Creative Cloud and CS6, then select Creative Cloud
desktop/Adobe application manager and select clean.
Step 6:
Once you are done with the above steps, login to
https://creative.adobe.com/products/creative-cloud and try downloading
the Creative Cloud desktop application.

I have a full Team subscription to Creative Cloud, but type kit does not allow me to use some fonts. Do I have to pay extra to have more fonts available to me?

I have a full Team subscription to Creative Cloud, but type kit does not allow me to use some fonts. Do I have to pay extra to have more fonts available to me?

Hi drewacg,
I'm sorry that you ran into trouble with this. Are you the administrative contact on your Creative Cloud team subscription? The admin user doesn't receive the same set of services as a full seat, so you will have a Typekit Trial plan instead of the Portfolio plan.
You have the option of upgrading to the Portfolio level, though. If you would like to do that:
1) sign in at https://typekit.com/login with your Adobe ID and password
2) visit typekit.com/plans, and select the "upgrade" option underneath Portfolio
Your Typekit plan upgrade will be billed separately from your Creative Cloud payments. The Portfolio plan is $49.99/year.
I hope that this helps! If you have any questions, please feel free to send your Adobe ID information to [email protected] and we can look into it further for you. Best,
-- liz

WaitFor() Does not wait for Process

Experts,
I have a Process p for a Microsoft Outlook Process OUTLOOK.EXE
Now if there is an Email file (xyz.msg) opened as this process along with my MS Outlook running then,
p.waitFor();
// Where p = runner.exec(shell_command_to_open_msg_file);
does not wait and move further.
But if the MS Outlook is not running, then it waits till I manually close the Email msg file.
How can I handle/overcome the former situation?
Thanks in advance

moondra_JavaDev wrote:
How can I handle/overcome the former situation?
You can't in java.
What happens is that when outlook is already running then the new attempt to run does the following
1. A application starts
2. It determines that outlook is already running.
3. It focuses that instance
4. It exits.
The last step is what you see. You do not have access to the one that is running because it isn't the same application.
I would suggest examining the business requirements that are driving this. If you allow the user to already have outlook open then it seems rather odd that you are insisting that they exit it anyways. Instead you can pop a dialog and require that they tell you when they are done. Or don't use outlook and use java mail instead.

[Solved] systemd does not wait for the unit to finish

My problem is described in the title. I have made a test by enabling the following unit:
[Unit]
Description=/etc/rc.local Compatibility
[Service]
Type=forking
ExecStart=/bin/sleep 1000
TimeoutSec=0
RemainAfterExit=yes
After=network.target
[Install]
WantedBy=multi-user.target
The unit is well started (a process sleep 1000 exists). But with a type=forking, systemd is supposed to hang in this case. Instead, the graphical.target is launched, systemctl list-units mention it as dead, but the display manager is started before the sleep 1000 completes. Ho can I force systemd to wait?
Last edited by olive (2015-03-16 16:49:34)

olive, now you're making even less sense. I didn't say the sleep example was stupid and I didn't question your reasons for doing/wanting this.
I suggested you add "Before=display-manager.service" and you respond "I added Before=graphical.target and it didn't change anything."
I also tried to explain why systemd has no reason to delay the display-manager.service. You could have asked for further clarification, as berbae has now done. Let's try a longer explanation.
Service startup
Services can be started in different ways, as configured with Type=. This determines when a service is considered "started" (or when the service's start-up is considered finished). When a service reaches this state (some time after being started), units that are supposed to start After= this service will be started (and no sooner).
With simple systemd has no further information about the start-up process. It launches whatever you specify in ExecStart and this is the main process that continues to run till the service stops. systemd assumes this type of service is started immediately. All the other types have some way for the process to indicate to systemd (either directly or indirectly) when it has finished starting.
Actually oneshot is also a bit special and that is where RemainAfterExit comes in. For oneshot, systemd waits for the process to exit before it starts any follow-up units (and with multiple ExecStarts I assume it waits for all of them). So that automatically leads to the scheme in berbae's last post. However, with RemainAfterExit, the unit remains active even though the process has exited, so this makes it look more like "normal" service with
begin of unit/startup ---- end of startup ------ end of unit
This is the relevant behavior for this thread. First sleep starts, then after 1000 seconds, start-up finishes and follow-up units will be started. Then either the unit dies, or (with RemainAfterExit) it stays "active".
The man page describes how "end of startup" is determined for each Type.
Targets
Targets are meant to group units together, to provide synchronization points (and replace runlevels). When you start a target, all its units will be started (in parallel if possible). The man page says:
Unless DefaultDependencies= is set to false, target units will
implicitly complement all configured dependencies of type Wants=,
Requires=, RequiresOverridable= with dependencies of type After= if the
units in question also have DefaultDependencies=true.
This means that (by default) when a target is requested, all it units are started first. Only after all units have finished starting, the target itself will be started (and since the target doesn't do anything by itself, this startup is basically instantaneous). Without this dependency, the order between the target and its units is unspecified, so in theory the target could finish starting immediately while its units are still being started.
Back to olive
graphical.target has these DefaultDependencies, so it is not started until all its units (like display-manager.service) and other After= dependencies (like multi-user.target) have finished starting. Your sleep service has to be started before multi-user.target starts (again due to default target dependencies). So first display-manager and the sleep service are started and after 1000 seconds, the sleep service finishes starting and then (assuming all other dependencies were quicker) multi-user.target is started and graphical.target as well (assuming display-manager didn't need 1000 seconds).
If you want display-manager.service after the sleep service, add a Before/After line to specify that (this was your original goal and my suggestion).
olive wrote wrote:However, units that are parts of the graphical target are still launched before the graphical target become active. I am still unable to completely delay the starts of the graphical target before a specific unit completes.
It should be clear now how this works. "units that are part of the graphical target" can only mean "units that are wanted/required by the graphical target" but that is basically all the units that are started when you boot your system, because multi-user.target is a part of graphical.target. And your sleep service is a part of multi-user.target, so in fact you're saying you want to delay starting the sleep service until the sleep service completes
What you probably intended was to delay all units that are a part of graphical.target but not of multi-user.target until after the sleep service. I can't think of an easy (or even good) way to do this and this post is already too long, so I'll table that for now.

Does WPF waits for GPU present to complete?

I'm testing how frequently WPF display can change when I have one window per monitor. My frame rate isn't amazing, and using xperf and GPUView it looks like WPF prepares both windows and then calls "Present packet" on both at the same time, and
waits for both to complete before moving on to send the next frames to the video card. I think my frame rate could have been faster if WPF didn't wait for the present to complete on both displays. When I run two WPF processes, each with one window on
one monitor, the present packets are independent, so parallel processing is more efficient and the frame rate is higher.
Did anyone observe the same behavior? Is there a flag I can set to make the WPF windows of one process more independent?

Hello Shir Oren,
I'm confused about those monitors, do you mean you have a computer with a few monitors?
Then "When I run two WPF processes" can you briefly introduce it here? Different applications on different monitor? Do you actually mean thread but not process here?
Actually WPF can take advantage of both Hardware and Software Rendering Pipeline, for details please refer to MSDN article:
https://msdn.microsoft.com/en-us/library/bb613578(v=vs.110).aspx
I'm not sure whether there is a flag you metioned but I haven't found it at this time. So I recommend you focus on the exist WPF render tiers from here
https://msdn.microsoft.com/en-us/library/ms742196(v=vs.110).aspx to consider raise your performance.
Best regards,
Barry
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Creative cloud on the web does not load my files

When I go to creative cloud online (view files on the web) to see my files, it takes forever to load and it finally only shows a blank page even though on my desktop version I have files and folders, which seem to be synced (All files up to date)!
Browser Google Chrome, Operating System OS X 10.9.3 - Internet connection GOOD

myrtomag We are investigating.
There was a problem with accessing files in the website that has since been resolved.
If you are still experiencing an issue please reply here and we will investigate further.

I have Lightroom 5 downloaded from the creative cloud. Lens profiles are not working for raw files. Canon 50D with EFS 10-22, EF 100 f2.8L macro and other Canon lens. None showing in lens profiles

When I first downloaded Lightroom 5 from the Creative Cloud lens profiles were working OK
Now it does not seem to recognize my camera - Canon 50D and lens - various Canon EF and EFS - All were recognized previously

I don't use these features, since I don't have such a cam, but could it be that you may need to input settings for filmback and distance of the lens mount somewhere? If the program operated based on wrong assumprions, the best profile in the world would be wrong...
Mylenium

Program does not wait for user input

Hi everyone,
i am working on a program and there are 2 problems that i can't figure out. Since they are 2 different topics, I will do 2 posts.
Just to give you some background on the program, it is a program that reads 3 txt files into 4 different arrays. The files contain student names, student ID numbers, number of credits and gpas. the user enters the names of the 3 txt files and then is given a list of options to choose from. I am having problems with option 7.
The code lists the student information, but it does not stop to request the name of the student from the user. Instead, it prints the system out line requesting the name and then prints all the information for every student in the file. I can't figure out why this is happening. Here is the code for the option:
                else if (choice == 7)
                        System.out.print("Please enter the student's name: ");
                        student_name= sc.nextLine();
                        for (q= 0; q <= num_students-1; q++)
                                if (student_name.equalsIgnoreCase(studentname[q]))
                                        System.out.println();
                                        System.out.println("Student's name: " + studentname[q]);
                                        System.out.println(studentname[q] + "'s ID#: " + studentid[q]);
                                        System.out.println(studentname[q] + "'s number of credits: " + credits[q]);
                                        System.out.println(String.format(studentname[q] + "'s gpa: " + "%.2f",gpa[q]));
                                        if (gpa[q] < 2.00)
                                                System.out.println(studentname[q] + "'s status: can't graduate");
                                        else if (gpa[q] >= 3.45 && gpa[q] < 3.65)
                                        else if (gpa[q] >= 3.45 && gpa[q] < 3.65)
                                                System.out.println(studentname[q] + "'s status: cum laude");
                                        else if (gpa[q] >= 3.65 && gpa[q] < 3.85)
                                                System.out.println(studentname[q] + "'s status: magna");
                                        else if (gpa[q] >= 3.85)
                                                System.out.println(studentname[q] + "'s status: summa");
                                        else if (gpa[q] >= 2.00 && gpa[q] < 3.45)
                                                System.out.println(studentname[q] + "'s status: ");
                System.out.println();
                System.out.println("1. List student names");
                System.out.println("2. List credits");
                System.out.println("3. Show total credits");
                System.out.println("4. List gpas");
                System.out.println("5. List gpas in ascending order");
                System.out.println("6. Show weighted average of gpas");
                System.out.println("7. Show information about a given student");
                System.out.println("8. Add a new student");
                System.out.println("9. Quit");
                System.out.println();
                System.out.println();
                System.out.print("Enter your choice: ");
                choice= sc.nextInt();
                System.out.println();
                // Option 9 quits program
}          Any help you can give me would be greatly appreciated.

Ok, I tinkered with the code a bit. Now it will show the info for only one student, however, it is not giving any results. Here is the output I am getting:
Enter your choice: 7
Please enter the student's name: mary
Student's name: null
null's ID#: null
null's number of credits: 0
null's gpa: 0.00
null's status: can't graduate
1. List student names
2. List credits
3. Show total credits
4. List gpas
5. List gpas in ascending order
6. Show weighted average of gpas
7. Show information about a given student
8. Add a new student
9. Quit
Here is the updated code:
                else if (choice == 7)
                        System.out.print("Please enter the student's name: ");
                        student_name= sc.next();
                        for (q= 0; q < num_students; q++)
                                if (student_name.equalsIgnoreCase(studentname[q]))
                                        System.out.println();
                                        System.out.println("Student's name: " + studentname[q]);
                                        System.out.println(studentname[q] + "'s ID#: " + studentid[q]);
                                        System.out.println(studentname[q] + "'s number of credits: " + credits[q]);
                                        System.out.println(String.format(studentname[q] + "'s gpa: " + "%.2f",gpa[q]));
                                        if (gpa[q] < 2.00)
                                                System.out.println(studentname[q] + "'s status: can't graduate");
                                        else if (gpa[q] >= 3.45 && gpa[q] < 3.65)
                                                System.out.println(studentname[q] + "'s status: cum laude");
                                       else if (gpa[q] >= 3.65 && gpa[q] < 3.85)
                                                System.out.println(studentname[q] + "'s status: magna");
                                        else if (gpa[q] >= 3.85)
                                                System.out.println(studentname[q] + "'s status: summa");
                                        else if (gpa[q] >= 2.00 && gpa[q] < 3.45)
                                                System.out.println(studentname[q] + "'s status: ");
                                else
                                        System.out.println("Student name not on file.");
                System.out.println();
                System.out.println("1. List student names");
                System.out.println("2. List credits");
                System.out.println("3. Show total credits");
                System.out.println("4. List gpas");
                System.out.println("5. List gpas in ascending order");
                System.out.println("6. Show weighted average of gpas");
                System.out.println("7. Show information about a given student");
                System.out.println("8. Add a new student");
                System.out.println("9. Quit");
                System.out.println();
                System.out.println();
                System.out.print("Enter your choice: ");
                choice= sc.nextInt();
                System.out.println();
                // Option 9 quits program
}

Second tween does not wait for first to finish

Having a little problem here and as far as I can tell it is
just that the second tween starts before waiting for the first to
finish. Basically on a click event it should slide out a scroll
pane to the bottom of the screen, change the contentpath of the
scroll pane, then slide it back up.
with the code below it just slides up the new movie clip but
does not slide out the old one, if i remove the code for the new
clip to slide up the old one does do the slide out how I want it to
look.
how can I make a pause in between the two to wait.
on (press) {
import mx.transitions.Tween;
import mx.transitions.easing.*;
_root.mask._x = 54;
_root.mask._y = 109.3;
_root.scroll_pane.setMask(_root.mask);
switch (_root.loaded_clip)
case 2: var Slide_out:Tween = new Tween(_root.scroll_pane,
"_y", Bounce.easeOut, _root.scroll_pane._y, 900, 3, true); break;
_root.scroll_pane.contentPath = "Search_mc";
var Slide_up:Tween = new Tween(_root.scroll_pane, "_y",
Bounce.easeOut, 900, 109, 3, true);
_root.loaded_clip = 1;
}

Its still not working with that code but I think I can muck
around with it and figure it out, the slide out works on the old
clip now but then the new one never shows up.
The onMotionFinished was basically what I was looking for,
think I can eventually figure it out from here, thanks for the
info.

SCCM does not wait for Soft Reboot in deployments with dependencies

This is a difficult thing to search for due to its granularity, so I apologize if this is a repeat topic.
I am deploying an application with a dependency that returns the '3010' code to tell client to perform a Soft Reboot. The outcome I intended was for SCCM to install the dependency, wait for a reboot (as is the nature of the Soft Reboot to my knowledge) and
then continue with the installation of the primary application after the user reboots.
However, in practice this is not what SCCM does. Instead, it seems that the notice for a Soft Reboot is acknowledged by the client, noted by the expected popup the user sees as well as the 'restart required' message in Software Center, but the deployment
process continues on in the background with the installation of the primary application being deployed. It almost seems like a bug, but maybe this is the intended behavior of SCCM 2012. I just can't find any documentation anywhere that speaks to this.

I think this may have been a misunderstanding on my part about the specific definitions of "Hard Reboot" vs "Soft Reboot". I thought the former would immediately restart the computer, but perhaps it only halts other installations until a restart is performed
by the user? And then a "Soft Reboot" basically would just act as a passive notification to the user that they should restart at some point, but the client itself would not actually take any action?
It was just confusing to me that Software Center displayed the 'restart required' status yet continued with the next part of the deployment.
To actually answer your question, I have not tried configuring the app deployment type to "Configuration Manager client will force a device restart" because to me that sounded like the client would immediately force a reboot regardless of the return code,
but I only wanted the computer to reboot if the application installation returned the '3010' code (it can return others), and thus the default of "Determine behavior based on return codes" seemed the most appropriate option.

When downloading a file, "open" option does not appears, only "save" does

Before updating to 5.0, when downloading a file, I could select between "Open" and "save". Now I don't have the "Open" option. I need it because of my work and is a must have or it will take to much time to save and then opening them. In normal morning with "open" option took me like 30 minutes. Now it took me 1.5 hours and can't afford to loose that much time.

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
A possible cause is that the server sends a wrong response header.
The server may not comply to RFC 5987 and sends a wrong Content-Disposition:attachment; filename header.
* https://developer.mozilla.org/en/Firefox_8_for_developers#Network

In creative Cloud, the Apps page does not load

The Apps do not appear and just appears as loading, but nothing ever happens. Help please. MAC

I am having exactly the same problem

Playbar does not wait for sidebar video

This is the name of a 2008 discussion without a proper solution.
I have the same issue with Presenter 10, quite a few years later...
I'm importing mp4 videos in the sidebar video with medium quality option but when playing the presentation the slide starts without waiting the video to fully buffer.
Control preloading is enabled
Here is the presentation OGC Indoor GML
Please help
Thanks in advance

Have you tried placing the video on the side bar as an FLV?

What is the Lightroom web space size? is share creative cloud file spaces?

What is the Lightroorrreerrffgm web space size? is share creative cloud file spaces?

Hi Raghuveer,
Thanks for quick reply. Sorry, I prefer not to share my designs so I cannot send you my sample of Ai file or screenshots. I hope you understand.
Anyway, I have about 50 to 60 elements used 3D effects and 60 elements used brushes. And about 20 some elements I defined as pattern swatches (about half of them used gradient). Also, added drop shadow, zigzag effect and accent edges on 5 elements. And 3 layers filled with patterns (my artboard size is 1220 px W x 1500 px H). I have my layers/artboard/ color & pattern swatches/ appearance panels opened up when working in Ai.
I hope this gives you some idea how much I am doing and what I am doing with my Ai file. And hope that you can advise if there should be problem if doing a lot in one file? I just cannot stop designing sometimes.
Added this- I have 18 artboards and 22 layers in my Ai file. Photoshop doesn't have this problem when working with a lot of layers, only Illustrator does.
Thank you very much!!
mykw123

Creative Cloud file synch misbehaves - does not wait for save operation to complete before throwing an access error

Similar Messages

Maybe you are looking for