Creative cloud font sync not working

I have selected 2 fonts in typekit to use on my desktop. When I view my account synced fonts I see this:
But in my creative cloud fonts tab they don't show:
I have turned syncing off & then back on, rebooted etc. but they still don't sync.
Any help to resolve this much appreciated.

Hi Dave,
I'm sorry that you ran into trouble with this.  I've confirmed that the font selections are added to your account correctly.  We'll need to take a look at your Creative Cloud log files and see why they are not getting transferred to your computer.
On OS X:
* Open the Finder
* under the Go menu, select "Go To Folder"
* in the window that opens, type:  /Users/(username)/Library/Application Support/Adobe/CoreSync/
Remember to replace "(username)" with your own account name.
(Or if you are comfortable working from the Terminal, cd to $HOME/Library/Application Support/Adobe/CoreSync/)
On Windows:
C:\Users\user name\AppData\Roaming\Adobe\CoreSync\
Please attach the 3 or 4 most recent CoreSync-yyyy-MM-dd.log files to an email and send them to [email protected] (Don't send a zip file, as they often get flagged as spam.)
Thank you!
-- liz

Similar Messages

  • Creative cloud desktop app not working!!! won't let me sign in or reinstall

    MAC os 10.7.5
    Creative Cloud does not work!
    Customer is waiting for work done, and this cost me money!!!! So help me please!
    I can't sign in to my Creative Cloud  desktop application. It opens, I enter my info, and then, I have a message you are no longer signed in. I tried to close the app several times, and also reinstall it. Nothing doesn't help.
    Uploading is not allowed bacause Creative Cloud desktop does not work, fonts are missing because Typekit does not work!!!!!!!!

    Hello paulina,
    sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool, don't use your own resources, that's insufficient!
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. Please follow the prescribed sequence of operations
    If necessary and for further questions and if "open" please use chat, I had the best experiences.
    Hans-Günter

  • Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applica

    Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applications.

    I received no error message. The application was just trying to find applications unsuccessfully.
    I am using MAC OS 10.10.1
    I tried to uninstall the application  but it seems that a kind of deamon is still installed thus providing me to reinstall properly. Do you know where are the elements to remove in order to get my machine just like before ?
    Otherwise I would have to reinstall everything and this would be a pain.
    Thanks for your help.

  • My adobe presenter redemption code (creative cloud) membership does not work.

    my adobe presenter redemption code (creative cloud) membership does not work.  Each time I input my presenter code at creativecloud/redeem it returns a message 'ooops, this code has been redeemed.'

    I got both installed but on installing Presenter keeps giving errors that a previous version is installed on the computer and cannot proceed.  I verified that there is no previous version and keep redoing the install and get stuck AGAIN and AGAIN at this point.
    I also verified that I have the latest version of Flash on Chrome and I have the latest version.  Why is Adobe so all over on downloading/installing their products.  I (and other paying customers)  cannot waste more time on this very simple procedure just because the software packages are not packaged properly or. the teams in charge of ensuring the products DID NOT correctly package the products securely (with the updates included) and more importantly, ensured that the products were linked to user accounts who purchased them.

  • Cloud Files Sync not working on Mac - Folder is archived

    The sync of files in my cloud is not working at all. I wanted to try this feature out for the first time and this is what I always get as a screen:
    It appears again and again.
    I do see an adobe cloud folder but it has (archived) written behind it.
    Please can someone tell me what is wrong?

    File Sync Links that may help
    -https://forums.adobe.com/community/creative_cloud/host_sync
    -http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
    -http://helpx.adobe.com/creative-cloud/kb/cannot-share-certain-types-files.html
    -Size Limits https://forums.adobe.com/thread/1488242

  • Hi! I get the message: "Creative Cloud installation does not work anymore" I just downloaded it! Why?

    I just down loaded Creative Cloud, but it doesn't work. Do you know why?

    What error message or screen do you see?
    This is an open forum, not Adobe support... you need Adobe staff support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Bold shortcut key in Creative Cloud InDesign Does not work -- What to do?

    I installed InDesign Creative Cloud on a Windows 8 machine.  Most shortcuts appear to work. I am using the default set, but ctrl + shift + b fails to bold highlighted text.  Is there a workaround?
    Currently I am trying to reinstall.
    I tried looking at shortcut key forums, but could not see anything relevant.

    Moved from the Creative Cloud to the InDesign forum. They will be able to help you here.

  • Creative Cloud PDF preview not working correctly

    More than 50% of the time, when we upload a PDF to our Creative Cloud the preview image is distorted to a square regardless of the actual proportions. The left and right arrows are also missing so you cannot preview multiple pages in a file. Sometimes it works but most the time it doesn't. Usually we have to upload again and then everything is fine.
    Even though the upload doesn't preview correctly or allow you to preview multiple pages the PDF download is fine.

    I am having the same problem, it's been like that for weeks. I've tried uploading an inDesign file and it only shows the first page, squeezed with funky font issues. I've tried different browsers with no luck.

  • Creative Cloud Muse Sites Not Working HELP!!!!!

    I have a lot of sites in Adobe Business Catalyst and with in the last 45 min, any sites that are not uploaded through an FTP no longer work. When you google the web addresses google just says "Oops! Google Chrome could not connect to ____________". I need these sites to be up and working ASAP please help!!!! If I can even get the site to load, it just crams everything in the top lefthand corner. The sites look like trash at the moment so I had to put up blocker pages to keep people from being able to get into the site for right now. If anyone knows whats going on please help ASAP! Also if I try and log into business catalyst to figure out whats going on I get the same "Oops!" message from google. The sites are not working in any other browsers ether.

    You will likely get better program help in a program forum Help with using Adobe Muse CC
    The Cloud forum is not about using individual programs
    The Cloud forum is about the Cloud as a delivery & install process
    If you will start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

  • Creative cloud desktop app not working

    Hello i have down loaded the Creative Cloud App to my PC and it just opens up with a clear box it only gives me the option for help and pin not log in or download ??? ive tried un installing and re installing and noting chamges

    Cambridge news is the behavior your describing similar to the screen shot in App doesn’t open | Progress wheel spins continually?  If so then please utilize the steps within the document to resolve the current error.

  • Why does my Creative Cloud desktop aplication not work? I can't see the menu options.

    This is the image a see when it is activated.

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • I'm running OS X Yosemite 10.10.2 - when I run the creative cloud installer does not work

    I can download and run the installer, but it gets to the end and then just closes and nothing happens.
    Is there a way to fix this so that I can install & run CC on my computer?

    Gemmas79157085  have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?

  • Creative Cloud serial number not working

    The serial number in my account is, according to customer service, valid, but it does not validate.

    Hi buzzrobinson,,
    please check if language is not a problem as the first solution provided by William.
    In case language is not a problem please try the following:
    I dont know which operating system you are working on so i am giving you some steps windows and MAC OS:
    Windows:
       In windows 7 navigate to following location:
    /windows/system32/drivers/etc
    1. look out for "Hosts" file
    2. Open it with notepad
    3. Check if you have any entry for Adobe
    4. Remove the entries and try again launching any product from CS6
          On Windows XP navigate to following location:
    \windows\system32\drivers\etc
    1. look out for "Hosts" file
    2. Open it with notepad
    3. Check if you have any entry for Adobe
    4. Remove the entries and try again launching any product from CS6
    Mac:
    1. Please click on "Go" and navigate to /private/etc
    2. Open "hosts" file and check out for any entries for Adobe.com
    3. Remove the entries and save the file
    4.  try again launching any product from CS6
    Thanks
    Kapil Malik

  • Ordering of Photography Creative Cloud Membership is not working

    Hi there, I ordered Lightroom and Photoshop and paid it with my credit card and I did not get any reply on my order. Is there a problem with the order system? Thanks for a Feedback.

    Hi,
    Please contact the support to get the order confirmation.
    Contact Customer Care
    Regards,
    Sheena

  • Since I joined creative cloud, I have not been able to sync. Why the difference? Worked good during initial trial. Also I had installed the Mosaic app before Lightroom mobile came out and I cannot seem to get rid of it. How can I get mosaic out? I have ca

    Since I joined creative cloud, I have not been able to sync. Why the difference? Worked good during initial trial.
    Also I had installed the Mosaic app for ipad before Lightroom mobile came out and I cannot seem to get rid of it. How can I get mosaic out? I have cancelled, I have deleted, I have looked through the files for visible remnants.

    The sync count is 60 and static. The total number synced so far is 500+. None have been synced from the ipad except for corrections made there on those already synced.
    I have deleted the Mosaic app from all machines and checked the library folder and have contacted the Mosaic tech support and they have discontinued my subscription. I still get mosaic messages on initiating Lightroom and sometimes at closing.
    I have not tried to sync fewer yet, but some catalogs that I have tried are smaller numbers. Initially, it did well on good connections. Nothing works on my home connections over satellite.

Maybe you are looking for

  • Adobe after effects won't open on new computer

    I recently bought the MacBook Pro A few months a you days ago I purchased Adobe after effects were installed onto my computer it would not run it said new software had to be installed on my Mac book but it is running at its best with no updates it sa

  • Photoshop CS5 pdf size fine - Bridge Multi page pdf size not fine

    I know it must be asked a thousand times but here goes: PDFs saved by photoshop display the true document size (let's say 70cm width on 72ppi) When I try to create multi page pdfs fro bridge (thanks Adobe!), no matter how many ways I try to set it up

  • CS5--Need help connecting tags in Indesign during PDF export

    I have a set of Tags and are set to connect to Paragraph Styles but somehow the Tags aren't using the Tag names during export to PDF. On Show Tagged Items and also in Story Editor, you can see the tags are in place. But when I export to PDF and check

  • When I try to restore my backup file, I cant find a valid password.  What do I do now?

    After a reinstall of settings, I tried to restore my backup of apps, etc.  But I forgot my password, and don't know how to get my backup restored.

  • Compact Flash Cards

    Tonight, after shooting about 650 pictures, I put my compact flash card into my reader and the card gets trashed. I stick a second one in and it also gets trashed..unable to read it. I am attempting to rescue with the SanDisk rescue card. The only th