Creative Cloud for team trial and ask for serial no.

All the seats are already User. But when I downloaded program from Download center or Adobe Application Manager, Programs are show as Trail products and there is 30days countdown.
Anyone please helps and thanks for advised.

Hi Idea Color Thailand,
There could few reasons why you are getting Serial no prompt. Please follow these steps to fix the issue
1. If you have Windows 7 and above or OSX 10.7 and above machines then download and install Creative Cloud Desktop apps. it should fix the issue
2. Check for Adobe Entries in Host file.
Also you can refer to this KB:
http://forums.adobe.com/thread/1234635
Hope it helps.
regards,
Abhijit

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