Creative Cloud for Teams (Non-Profit) Renewal Loop

Every time I open any Creative Cloud app I get this window:
When I click "Try Again" I get this window:
When I click "Continue" I get the previous window (above) again.
If I click on "Have a different Adobe ID?" and input my password via that window it will open the program and everything works fine. However, this loop occurs any time I open an Adobe CC app. Doesn't matter if I have already gone through this procedure on the same program. Once I close the program and reopen I am given these same pop up Renewal notices.
I have gone through and performed the opm.db file removal. I have signed out and signed back into the CC desktop client. I have done the manual AAM update linked on other threads here. I have also upgraded (just this morning) to the latest CC desktop version. The problem still persists.
NOTES:
I have a Creative Cloud for Teams subscription (Non-Profit) purchased through CDW. I have verified that my subscription is in good standing. Though the subscription is nearing its renewal date when i inquired about renewal the representative said that at this time they (Adobe) are still working on procedures and pricing for renewal.
Running on a Mac Pro early 2009 2 X 2.26 Quad Core Xeon with 16GB RAM and NVIDIA Quadro 4000. I am also experiencing the same issue with my MacbookPro Retina Core i7 with 16GB RAM. Both systems are running the lastest Mac OS X 10.9 Mavericks.
Any help in resolving this issue would be greatly appreciated!

Creative Cloud Help | Manage your Creative Cloud for teams membership may help
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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Creative Cloud for teams stuck in a loop asking to renew subscription (Windows 7 64 Bit)

Good Morning
I have two of my creative cloud users who are being constantly asked to renew the subscription everytime they open one of Adobe's applications. THe subscription is currently active as we paid for the full year and it doesn't expire until March 6th 2015.
I have tried deleting the file from the OOBE folder with no success, I have tried uninviting and then re-inviting the user to creative cloud, I have tried inviting a brand new user and logging in with their details, no joy.
The only thing that works is to login with a trial user account just so we can use the software.
Any suggestions please, Adobe fix your 'Expert 1:1 Support page' it doesn't even load!
Regards
Mark

Creative Cloud Help | Manage your Creative Cloud for teams membership may help
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Expired Sites in Creative Cloud for Teams

We have the Creative Cloud for teams and we are Business Catalyst Premium Partner.
When we create a homepage and take them live, we see for one month the site in our partnerportal under paid sites and when the first month is over, it comes as a expired Site with the message "Administration Disabled".
How can i renew the site?
Best regards
Meik Frankenhauser
www.multishopcms.de

Hi Meik,
Please reach out to the Business Catalyst support via chat from http://helpx.adobe.com/contact.html and select Business catalyst from the product drop down or log a ticket with all the details and we'll assist you with this issue.
Regards,
Aish

Creative cloud applications won't open on additional machine - iMac 10.9.4 - Creative cloud for teams - a work colleague has the same issue on his home machine. Applications work fine at work.

These problems are happening on my iMac at home. I can log into Creative Cloud no problem, however as soon as I try and open an application, whether it's an old version or CC 2014, Adobe Application Manager opens and tells me that membership has expired and prompts me to 'try again'. Clicking this button results in a new pop up that thanks me and tells me that my subscription is now active. However as soon as I click 'continue' the process begins again, the application closes, a pop tells me that membership has expired etc.
I can login and view my Creative cloud for teams account online and everything seems to be in order and the applications open without incident at work, another colleague at my work has the same problem with his CC applications at home.
I've tried uninstalling and the installing all of the applications and CC several times, run all updates etc.
Is this an issue the the Terms and Conditions for CC2014, are we no longer allowed to run applications on 2 machines?
Is there a bug with the latex version of CC? This problems has only recently occurred.
I should add that I've read some of the other posts about login loops and I've tried deleting the opm.db file, it didn't work.
Thanks for any help anyone can provide.
Regards
Pete

There doesn't seem to be an uninstaller for CS3, and I've tried the CC Cleaner tool several times. It doesn't work and it is not correctly documented anywhere. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" as one of the Adobe pages states. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" so I can't find any success or error states of the tool.
There is a log file at "/Users/[me]/Library/Logs/ACC.log." Would there be anything in there that could shine light on install issues vs. uninstall issues?
Regardless, running Cleaner and then attempting to install ACC repeatedly leads to the error "Creative Cloud quit unexpectedly" upon launching it or rebooting (which launches it automatically). I've been trying various things for weeks to no avail yet.

Issues with Creative Cloud for teams deployment workflow

The Adobe Creative Cloud for teams IT Deployment Guide lists out steps for IT admins to deploy the CS6 applications and then have their end-users license the trial software with their Adobe IDs once they have been invited to the team. There are two major issues with this document.
First, the media that is on the FTP is not for North American English. We are working to get that posted on the FTP site ASAP. In the meantime, you can find the CS6 MC media from: http://www.adobe.com/downloads/
[Note: Getting media from that page requires the use of the Adobe Download Assistant which is very consumer focused. Sorry about that.]
Second, in order to have the ability to login properly with a Creative Cloud for Teams account the system needs to have the latest copy of Adobe Application Manager installed. If you do not do this step the end user will be prompted for a serial number.
Unfortunately the Adobe Application Manager can’t be packaged with AAMEE nor is it a native installer. I know, I know! Here are the links to the Adobe Application Manager installers:
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
It can be installed from command line by:
Win: <Path to Setup.exe>Set-up.exe –mode=silent –action=install
Mac: <path to ASU> /ASU/Install.app/Contents/MacOS/Install –mode=silent –action=install
Jody Rodgers | Sr. Product Manager | Creative Cloud for Enterprise | Adobe Systems

Hi Boncker,
I see that you have an active Subscription under your account . Please launch any of the installed product and when you get the trial prompt , please click on License this software and then Enter the Adobe Id & Password for the account that you have accepted the invite .
Please do let us know if that worked for you or not .
Cheers,
Kartikay Sharma

How many times can a team member install Creative Cloud for teams ?

How many times can a team member install Creative Cloud for teams ?
Is it possible for one team member to install it for example on a portable mac and a desktop pc at the same time?

From the Creative Cloud FAQ at https://www.adobe.com/products/creativecloud/faq.html under the Purchasing and getting started section:
On how many computers can I install the software I download from Creative Cloud?
You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

How to license Acrobat Pro as a single product in Creative Cloud for teams.

We're just starting with Creative Cloud for teams and I have a question about purchasing it.
We seem to have the option to either add all the products or to license for a single product.
Since a lot of our users are only using Acrobat Pro we'd like to license only that, but when we add a single product license in our team Acrobat Pro is not in the list of applications.
Any idea why?

Hi,
No way to remove it yourself,you must contact the customer service and normally they will remove it without any problem .

Disable access to the cloud storage feature for Creative Cloud for Teams?

Is it possible to disable access to Creative Cloud Files when using Creative Cloud software for Teams/Volume Licensing customers? We're considering moving to Creative Cloud subscriptsions instead of traditional licensing and the ability to turn this feature off would be the easiest way to comply with our company's security requirments.
Thanks.

BrickyB, This is what the Creative Cloud FAQ says,
My organization wants to block access to certain services, such as storage and access to community features, available through Creative Cloud. Is this possible?
Yes, your IT administrators can block users from accessing the online services. The online services and their URLs are listed here.
As an administrator, you will also be able to deploy Creative Cloud desktop applications independent of the cloud-based services using the Creative Cloud Packager. The Creative Cloud Packager is available through Creative Cloud for teams.
Check this for more details.
http://www.adobe.com/products/creativecloud/faq.html

Switching a Creative Cloud individual account to Creative Cloud for TEAMS account

I want to switch my account from an Individual Creative Cloud account to a Creative Cloud for Teams account, and it says you can here: "Yes. If you have an individual Creative Cloud membership, you can cancel with no penalty and reenroll as part of your company's team membership."
However, when I went to actually cancel my individual account, it says here: "you are charged 50% of the remaining amount left on your contract."
So what I need to know is, HOW? I don't want to cancel and then get charged.
Do I really have to sit on the phone and wait to talk to a customer service representative?
PS: I just spent 15 minutes on a "live chat" with someone who had no idea what I was talking about and started asking me what my order number was.

You may switch from an individual to a team subscription with no penalty. You may cancel your subscription from your account page at https://www.adobe.com/account.html. I will share your feedback with our customer support management. If you have any trouble with this email me at [email protected]
From the Creative Cloud FAQ here http://www.adobe.com/products/creativecloud/faq.html under the Creative Cloud for teams section:
I have an individual Creative Cloud membership. Can I upgrade to Creative Cloud for teams?
Yes. If you have an individual Creative Cloud membership, you can cancel with no penalty and reenroll as part of your company's team membership.
From the Account management section:
How do I cancel my one-year membership?
To cancel a one-year membership, you can either go online to the Account page on www.creativecloud.com or contact Adobe Customer Service (http://www.adobe.com/go/support/). If you cancel your membership before meeting the 12-month commitment date, you will be charged 50% of the remaining amount left on your contract.

How do I become a Creative Cloud for Teams admin?

I am attempting to use the Creative Cloud Packager to ease the deployment of InDesign for two users, but I get error message "Your Adobe ID is not listed as an Admin for Creative Cloud for Team or Enterprise" when I attempt to login. How do I become a Creative Cloud for Teams admin?

Hi russmccabe333,
Please follow the steps mentioned in the kb: http://helpx.adobe.com/x-productkb/policy-pricing/creative-cloud-teams---customer.html#id_ 61014 to add yourself in the list of Team Admin.
Regards,
Romit Sinha

I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?

I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?

Hi,
thank you, it’s done! The Chat helped me! Now I cannot go into this forum anymore with my old password, but that’s not a big problem.
Best wishes,
Christian
Von: JimHess <[email protected]<mailto:[email protected]>>
Antworten an: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Datum: Montag, 20. April 2015 18:38
An: Christian Kogler <[email protected]<mailto:[email protected]>>
Betreff: I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
created by JimHess<https://forums.adobe.com/people/JimHess> in Photoshop Lightroom - View the full discussion<https://forums.adobe.com/message/7454915#7454915>

Licensing and costs for Creative Cloud for teams on small company

Hello,
I have a few questions regarding the teams solution. They are:
1- Is the license by user or by computer?
2- What is the actual cost of Creative Cloud for Teams ( small companies with less than 100 employees). In some sections it states monthly cost of 69,99€ while others state 49,99€.
3- Assuming the monthly cost of 69,99€ does this cost covers all products listed ( ilustrator, photoshop, dreamweaver, premiere,...) for a single user or is that the cost per user and per product?
4- How long do I have to keep the contract? Only 1 year? If I want to cancel when should I communicate? or I just need to set on the console 0 users?
5 - Assuming I have only one creative user can the admin console be installed in a different machine (e.g. network admin) without the need of an extra license?
6 - If I acquire 1 license and decide to drop it 1 year and 1 month after will I pay 1 year plus that month or do I need to pay the 2 years?
Thanks for your feedback,
Regards,
Pedro

Hello,
I have a few questions regarding the teams solution. They are:
1- Is the license by user or by computer?
2- What is the actual cost of Creative Cloud for Teams ( small companies with less than 100 employees). In some sections it states monthly cost of 69,99€ while others state 49,99€.
3- Assuming the monthly cost of 69,99€ does this cost covers all products listed ( ilustrator, photoshop, dreamweaver, premiere,...) for a single user or is that the cost per user and per product?
4- How long do I have to keep the contract? Only 1 year? If I want to cancel when should I communicate? or I just need to set on the console 0 users?
5 - Assuming I have only one creative user can the admin console be installed in a different machine (e.g. network admin) without the need of an extra license?
6 - If I acquire 1 license and decide to drop it 1 year and 1 month after will I pay 1 year plus that month or do I need to pay the 2 years?
Thanks for your feedback,
Regards,
Pedro

Can't activate Creative Cloud for teams

Hi, I'm trying to activate creative cloud for teams - it says my trial has expired, but when I sign in it asks for a serial number. This is happening on two different computers. I downloaded the product from the creative cloud website via the application manager. I have tried uninstalling and reinstalling the product but still with no success. Appreciate any help you can give me. Many thanks for your time. Cheers, Amanda

Hi Amanda,
Please try to folow the steps available at:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
In case you still face the issue please provide the following detail in a Private message:
1. E-mail address of the Cloud account on which it was purchased
2. Order number
3. E-mail address of the team members in your account
Thanks
Kapil Malik

Hello, we have both Creative Cloud and Creative Cloud for teams. Can you help me with the difference and if i need to have both?

Hello, we have both Creative Cloud membership and Creative Cloud for team. Can you help me with the difference and if i need to have both? We have 9 employees that are using it. Just not sure if i'm paying for something i don't need.
Thank you

Please refer to Creative Cloud Help | Creative Cloud / Common Questions
CC is for retail use with 20 GB of storage space, CCT is where number of seats are purchased & assigned by one program admin where each seat gets 100GB of storage space.
You can not have both the CC & team in one account as it will only provide you added storage space of 120 GB but you can activate the CC any of them or either of them twice as CC is based on Adobe ID.
Regards
Rajshree

Problem with Photoshop after I purchased Creative Cloud for teams for 1 year

Hello,
I just Creative Cloud for teams (one year membership) (Mac/Win,Multiple Languages) and updated my photoshop, but when I go to open it, it asks me for a liscence number. Where do I find that?

Refer to this:
Sign in or activation errors
Mylenium

Creative Cloud for Teams (Non-Profit) Renewal Loop

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