Creative Cloud gives me a Blank White Page

I am trying to install the creative cloud in my computer, but the creative cloud app gives me a white blank page and does not let me sing in.
So far, I tried to delete both AAAupdate folder and OOBE folder, reinstalling the creative cloud app but it did not solved my issue.
I have also I contacted the Adobe chat and the operator helped me creating a root account, but the chatting ended when I could not sign in as a root account by restarting the computer because my FileVault was ON. Now, I can log in as a root account, but I do not know what the operator was trying to do from this point. I tried to resume with the chatting, but they are so busy that I cannot catch them any more. If you know what is the next step, please let me know. 

In your WordPress administrative panel, try deactivating the WP Super Cache plugin to bypass any problems with cached pages. Similarly, scrutinize your other plugins to see whether any of them are not absolutely necessary, in case there is a conflict.
Then clear your Firefox browser cache and try again.
Firefox > Preferences > Advanced > Network > "Clear Now"
Any difference?
Edit: Oh... if you cannot log in, then it's hard to administer plugins, isn't it. You might need a WordPress doctor to explain how to make changes using an FTP client or your web host's file manager.

Similar Messages

  • My blog will not load--it gives me a blank white page.

    If I type in my blog's URL I can see it fine. But if I try to login or search on it or go into the archives, it gives me a blank white page. Not an error code. Just a white page. I can see my favicon in the address bar.
    I've tried it on FF and Safari. Same thing happens. I've tried it on other computers and the same thing happens.
    I have asked my host to look into it, they don't know what to do. I asked my ISP about it and they said it's probably browser issues.
    I looked thru all the help forums and altho' some people have this same problem not one of them had it resolved.
    HELP.
    a

    In your WordPress administrative panel, try deactivating the WP Super Cache plugin to bypass any problems with cached pages. Similarly, scrutinize your other plugins to see whether any of them are not absolutely necessary, in case there is a conflict.
    Then clear your Firefox browser cache and try again.
    Firefox > Preferences > Advanced > Network > "Clear Now"
    Any difference?
    Edit: Oh... if you cannot log in, then it's hard to administer plugins, isn't it. You might need a WordPress doctor to explain how to make changes using an FTP client or your web host's file manager.

  • Creative Cloud App just showing blank white box! Cannot install Photoshop

    I'm trying to install a Photoshop trial - have followed instructions to install the CC app. The icon appears on my desktop and a Creative Cloud folder appears in my Explorer folder but when I click on the CC app, all I see is a white box.
    Occasionally, I have managed to get list of apps to show - but when I click on the "Try" button next to Photoshop, again it goes to a blank white box. Can't do anything! No spinning icon showing that something is loading - just blank white.
    Very frustrating. Just want to download the trial so I can decide if I want to buy. Am on Windows 8 (64 bit). Have tried uninstalling and re-installing using a different browser (Firefox & Chrome) but still same result.
    Please help!!
    Thank you,

    Hi again Jeff - I just read on a similar thread that another user had the same issue with blank CC app and realised the problem was her username having an ampersand "&"
    I have an ampersand also in my username on the computer - do you think this might be affecting the issue?
    She gave instructions for changing the username (although the link is for Win 7 and I'm using Win 8) - but I'm nervous about changing big system things like that. What happens to "permissions" on certain folders - am I likely to be locked out of making changes in certain folders?
    Here is what she wrote on that thread:
    If you have ampersand (&) or other non-alphabet characters in windows user folder name (Example: C:\Users\Bob & Mary), then Flash Builder will fail to install (happened to me), Creative Cloud will display white screen, and/or other miscellaneous problems.
    I confirmed this to be true and works:
    1) I had blank Creative Cloud window as shown in the first post.
    2) I renamed the display username and window user folder name by doing the instructions here:
       http://www.ghacks.net/2011/03/28/how-to-change-a-windows-account-name-and-user-profile-fol der-name/
       (Example: Change from "Bob & Mary" to "Bob n Mary" - without the quotes)
    3) After logging back in my newly renamed account, I opened Creative Cloud and login interface shows up! :-)
    I would prefer not to do this if you have another suggestion? But just thought I'd mention this as well to see what you thought.
    I have also since tried uninstally CC, deleting both the OOBE folder and the AAMUpdater folder, then re-installing CC again... same result. I always get to the list of Apps fine but the minute I click on the "Try" button next to Photoshop, the whole App window goes to a blank white screen and freezes.
    Thank you.

  • Firefox give me a blank white screen when i open it and when i type in an address in the search bar it just say new tab on the top left hand corner and its cont. to be a blank white page. IDK?

    k when i double click on the fire fox short cut on my desk top or the tab under the start button, my firefox gives me a blank white screen with the phase " new tab" on the top left hand corner as if u clicked for another window. Even though its the 1st window that opens. when i type a website in the search bar it regristers but it just goes to the blank white screen w the new tab phase. i tried to open some of my bookmark sites and still the same thing.. a blank all white page. ive tried re-download the fire fox 6.0 then i deleted my current firefix then re-downloaded it again.. still nothing :(. im currently usaing my interner explore to write this and search the net.

    Hello,
    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
    '''Note''': ''This will cause you to lose any Extensions and some Preferences.''
    *Open websites will not be saved in Firefox versions lower than 25.
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!
    Thank you.

  • How to get rid of blank white page next to cover page when converting an indesign file into a pdf flip book

    Hey Everyone,
    I created an catalog using indesign and now I want to convert that into a pdf flip book. I have exported it as a SWF then changing the SWF back into a pdf. It works great however, I keep getting a blank white page next too my cover page, and I really don't want this. I find it very distracting and visually unappealing. Is there any way to get rid of this blank white page? Or any other suggestions on how to create a flip book out of an indesign file.

    It sounds as if you're not checking the pagination properties of the chapter after the problem within the book file.
    The book file settings always trump the component file's settings.
    So this would mean that, if Chapter 3 is set in the book file to start on a Right page, the book enforces this by adding a blank page to Chapter 2.
    You should be able to fix this by selecting all the component chapters in the book, right-clicking and setting all the pagination properties to start on Next Available page, but I don't have 7 on this system so I can't give you the exact key strokes.
    Art

  • My creative cloud desktop screen is blank. I apparently have a OOBE problem but my chat session was interupted  right when I was getting the steps to fix it.

    My creative cloud desktop screen is blank. I apparently have a OOBE problem but my chat session was interupted  right when I was getting the steps to fix it.

    >desktop screen is blank
    Or, the steps in these links
    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • My Creative Cloud Desktop application is blank?

    My Creative Cloud Desktop application is blank? Several times I have uninstalled and installed again, but still blank, completely white. Someone who has tip? I dare not uninstall any program if it would not work to install them again, because I use them every day. I have CC subscriptions.

    Thanks, I just fixed the problem with the support of the chat.
    I uninstalled the CC app,
    deleted the Adobe Application manager folder,
    deleted the AAMUpdater and OOBE folder in the hidden ~/library > Application support > Adobe folder,
    deleted the Adobe Application Manager and OOBE folders in /library > Application support > Adobe folder,
    downloaded and reinstalled CC app.
    Thanks

  • Yesterday I downloaded something called babalon, today my computer was movng slow so I deleted babalon and something called safari, and now I dont have bookmarks on foxfire just a blank white page. I do I reverse and back my book marks

    I deleted Babylon after installing it yesterday, and deleted safari not knowing what it was and now I dont have my bookmarks, just a blank whit page. How do I restore all back to before?

    Get an external hard drive at least the same size as your internal hard drive, bigger is better. Use Time Machine to back up your files and applications. Once you've done that Start your computer from your original install disc, erase the hard drive and reinstall the original OS X and applications that came with your computer. Then start up using your Snow leopard install disc and upgrade the system to 10.6, run software update to get to 10.6.8 and restore your files and applications from your Time machine backup. Continue to use Time Machine to back up your computer regularly.
    Apple's software will generally serve you well for everyday tasks like browsing and email, counting on unproven third party software to do the same tasks sometimes can give you headaches.

  • When i Download firefox for windows 7 64 bit it just gives me a blank unresponsive page. Nothing works only IE9 64 bit.

    I have tried everything to fix this, reset every internet option i can think of, i uninstalled Firefox and reinstalled it and still just a blank white page that lets me do nothing. Just IE 9 64 bit works. I have ran avg anti-virus and then deleted avg anti- virus to try another virus program. I have a tech take over my computer for over and hour and he couldnt do it either. Well least i know IE 9 64 works and thats a step in the right direction since its been a week and i just found that i can use IE 9 64 bit today.

    Nightly is a pre-release testing version of Firefox: bleeding edge and not necessarily stable. It is Firefox -- a rose by any other name, and all -- but it is buggy, as all testing software is (I'm using it right now). New Firefox versions are born from Nightly, so when a 64-bit version of Firefox is released, it will have come from Nightly development. Use it for general browsing and send feedback (Tools -> Options -> Advanced -> General) and you will be helping to beta test a new baby Firefox.

  • "My Yahoo" page loads up as a blank white page, with no error messages or anything. Any ideas why?

    I started a thread on this topic many months ago, and have yet to see any reply for support for this topic. The issue I have had now for over 6 months is that Firefox will not load my "My Yahoo" page at all. I get no error messages or anything, just a blank, white screen when I try to load it. I can load this same page in IE as well as Chrome, but I much prefer to use Firefox if I can. I did follow all of the instructions and ideas that are out on the forum for handling similar problems such as this, but with no success. Clear Cache, History, etc, as well as disabling Add-Ons, restarting, etc, as well as setting proxy settings to No Proxy, etc, etc. Does anyone have ideas ideas as to why Firefox is no longer able to load "My Yahoo" page, but I am able to load things like my Yahoo Mail page successfully? Thank you in advance for any ideas anyone has on this.

    Firstly, a heartfelt "Thank You" for the prompt reply. I have gone through the steps you outlined above in the past, with no success, but I did them again just to be certain. One other thing that took place since posted this a few days ago, is that I "Updated Firefox, to 9.0.1 and after I did that, then Firefox would not even load at all. I kept getting a Firefox has crashed pop up, etc. So I figured before I could go through the steps you outlined above, I needed to "Uninstall and Reinstall" Firefox once again. I did this, and loaded the Yahoo Optimized version since apparently the generic version of Firefox, 9.0.1 must have some bugs that did not allow it to load up on my computer. After reloaded Firefox, I proceeded to go through the steps you have outlined above, and as typical, I still have the same problem, even in Safe Mode. My Yahoo comes up as a Blank White Page... no error messages or anything, just a blank white page. Since I have posted this I have been forced to use Google Chrome, and I really hate using that browser, but I don't know what else to do here. Any other ideas please? Thank you once again.
    Note: Even as I am typing this Firefox is coming up with a pop up window, suggesting I update to version 9.0.1 since it is a security and stability update. However I won't do this, because the last time I did, Firefox would not load at all.

  • The pass 4 days now my iTunes Store is not responding, when I reload it all that comes up is a blank white page that says iTunes Store. Help please!!!! Cannot load my gift card to buy music and such!!!

    The pass 4 days now my iTunes Store is not responding, when I reload it all that comes up is a blank white page that says iTunes Store. Help please!!!! Cannot load my gift card to buy music and such!!!

    I tookyour suggestion and SUCCESS!  I can now access the Itunes Store.  A simple fix, and thanks so much!!.
    Below is the advice you forwarded:
    I found a solution to my problem.
    > start menu
    > accessories,
    > right click on the command prompt icon and choose "run as administrator".
    Once it opens, type in the following command...
    netsh winsock reset
    hit enter
    You should get a message that the winsock reset successful and you will need to reboot your computer.
    Reboot and when I reloaded itunes the store loaded fine.
    Thanks again, -Dean Stoneburner

  • Iceberg reader will not load fully, it comes up with a blank white page. What can i do to read my books?

    Iceberg reader will not load fully, it comes up with a blank white page. How am i ment tonread my books?
    If not is there anyway i can get a refund to buy the books on ibooks?

    Soapie wrote:
    Iceberg reader will not load fully, it comes up with a blank white page. How am i ment tonread my books?
    If not is there anyway i can get a refund to buy the books on ibooks?
    The only Iceberg app I can find in the app store is a social networking app, not an e-reader. I don't see how you could buy books for it.
    UPDATE: I see that it isn't available in the US app store. To contact the developer find it in your App Store and there will be a link to the developer's support site.

  • Not sure why but when i open a new tab my top sites are no longer showing not even a toggle switch it's just one big blank white page? how can i correct this ?

    i did have my most visited sites in the pin ups yet for some reason or other not sure why but not when i open a new tab all there is, is one big blank white page. Not a toggle switch not even blank pin up thumb nails. Any help would be greatly appreciated. thank you

    See this old question:
    *[https://support.mozilla.org/en-US/questions/982051#answer-517878 /questions/982051#answer-517878]

  • I've recently noticed that since the last upgrade any links to pdf files on websited no longer work. All I get is a blank white page or a blank black page when I click on these links. Can I fix this?

    I've recently noticed that since the last upgrade any links to pdf files on websited no longer work. All I get is a blank white page or a blank black page when I click on these links. Can I fix this?

    YAY!! I have Safe mode!!
    um, now what?

  • How to remove unnecessary blank(white) page when using FileDownload UI

    Hi, all.
    My env is like the following.
    NW2004s SPS11.
    i tried the file upload/download sample.
    Uploading and Downloading Files in SAP NetWeaver 7.0
    /people/bertram.ganz/blog/2007/05/25/new-web-dynpro-java-tutorials--uploading-and-downloading-files-in-sap-netweaver-70
    Of course, it works well in normal situation but FileDownload shows
    unnecessary behavior like the following.
    - How to produce : Download file with allowSave behavior option
    - Phenomena : File Download pop-up window is displayed but the
        unnecessary blank(white) page also displayed and this page
        persists even when the download is finished.
    And is there any way to remove this unnecessary page behind the
    pop-up window?
    Best Regards.&#12288;
    Sejoon

    Hi,
        It is not possible to close the blank window that appears while downloading programmatically from within your Web Dynpro application. The user must manually close it.
    Regards,
    Satyajit.

Maybe you are looking for

  • What is the difference between the following 2 hints?

    What is the difference between the following 2 hints? USE_NL USE_NL_WITH_INDEX

  • Itunes will no longer sync my music to my brand new iPad.

    Itunes will no longer sync to my brand new iPad.  Synched with old one just fine.  Goes through process and finishes but still no music and no error.  Tried selecting specific artists or songs and same. Have lastest software on both. Running Windows

  • IPhone no longer compatible with iPhone dock after 2.1

    I have an iPhone dock attached to my PC for power, with an audio out to a stereo system. Before the update I would pop it in the dock and use the remote to control music. Neat. After the 2.1 update, when I put the iPhone in the dock I get the alert s

  • Aging Time

    Hi, I would like to ask What is Aging Time and its purpose. Thanks, Dyep

  • Drag and drop mail to mailboxes not working

    Since upgrading to Mountain Lion on my MacBook Pro, when I attempt to drag and drop an e-mail message from my inbox to another mailbox (folder), has stopped working.  I can still move mail to different mailboxes from the Toolbar / Message / Move to.