Creative cloud - i cant download anything.
im trying to download photoshop and indesign on my creative cloud, but every time i press photoshop or indesign to download, the adobe application manager appears but then this comes up: Download error. unable to connect adobe. please connect to the internet and try again. i am already connected to the internet. can someone please help me i can use anything or download anything.
Thank you,
Lasharna KS Brown.
Moved from the Creative Cloud to the Downloading, Installing, Setting Up forum. They will be able to help you here.
Which operating system version and browser version are you using?
Similar Messages
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Creative Cloud won't load anything?
Hey there, I am having some issues with creative cloud. I downloaded and installed the app, but when I open it nothing happens. I just says creative cloud at the top with white page, and it will just sit like that for hours trying to load it looks like. Is it normal for it to take that long?
"hours" is a bit too long.
You didn't mention your system, but if you've got a way to monitor your network access while you launch CC, you'll see if it's downloading anything or not…
I'd launch it after a fresh restart, to be sure that no process is being stuck behind. -
Creative Cloud won't download at all
Hey, so I've been trying to download Creative Cloud so that I can start a free trial of Adobe Premiere, anyway the problem that I'm having is that Creative Cloud will not download at all. I've started running the creative cloud set up several times now and each time the installer fails and I get a message saying that Creative Cloud set up has stopped working. Any ideas how to fix this?
Nobody can tell you anything without proper system info or other technical details like the actual crash info.
Working with your Operating System’s Tools | Mylenium's Error Code Database
Mylenium -
I have creative cloud - but cant open acrobat XI pro?
i have creative cloud - but cant open acrobat XI pro
I had creative cloud for a year. Something in the program was corrupted, my Mac Pro uninstalled it with Apple’s Security uninstaller which obviously left out some key Adobe unimportant file but the Apple message was an instruction to reinstall. Sounds simple enough unless you are Adobe and believe your programs are part of the NSA’s drone program both recording your personal calls but also secretly scanning your systems for illegal software. LOL
For whatever reason the Install program for Acrobat wan’t on my system, yet the “Creative Cloud” showed that it was indeed installed and performed perfectly with a bug green checkmark. The smarter people are, the harder it is for them to understand simple problems and solutions. Its why they take those people and put them in a corner away from the world. Trying to explain that my Macbook Pro did not use the software written by the hand of god "Adobe uninstall" so trying to run it after the fact just gave me errors. Plus, no where on my system was an Acrobat Install so I'm assuming it was inadvertently deleted by the internal Mac uninstall software. After several calls to Adobe, maybe 2.5 hrs just trying to explain what happened, and that I need to reinstall Acrobat, so turn off the flag that prevents me from installing a fresh copy. Why? because the twenty year tradition of spending 98% of their development time just trying to figure out methods to prevent licensed users from the egregious sin of trying to install another copy on a second machine, which as long as only one copy was running at a time does NOT violate the approved standard software license.
So for 7-8 of the 12 months I paid monthly subscription rates, I still do not have Adobe Acrobat and just cancelled the subscription today after they raised it by $10 more per month. I've struggled with this company for over 25 years and they have the most propeller heads of any one on the industry and are proud that only a small few can actually figure out how to use it. I wish you luck but they provided me three solutions the tech dreamed up for fixing my problem which underscored their complete ignorance of the MAC OS X Operating System or their own creation of the Creative Cloud that in and of itself, needs removed from every system. I cancelled, and they debited by account anyway. Someone needs to send them a gift wrapped present via email to thank them for the best years of my life.
I only use Photoshop & Lightroom 5 plus Acrobat. And I truthfully don't need them to obtain it. The concept is a perfect use of cloud technology, until you add in the Adobe Windows Vista coding combined with their paranoia that someone will figure out a way to utilize two copies on the same license. I'm a finance guy and these are not the things that increase revenue. They just continue to piss off the customer base..
Make sure you are first installing Creative Cloud and installing and updating from that program that will always run in the background and when you want to peruse their other software, that is where you do it. It is also where they notify you of updates and of course the green check mark which is their lock from you ever being able to download another copy. if you download Acrobat into your downloads but trying to execute it will be a futile effort even though it would solve my and maybe even your issue while the Creative Cloud correctly sees that you have one licensed running copy. However, that solution almost threw him into a virtual coma. But then he reduced himself to utilize common sense and began to apply what two hours of previous conversation explaining that there had to be a method to temporarily neutralize the cloud monitoring of your system just for five to ten minutes, just enough time to reinstall a fresh copy of Acrobat and insert the same license. After bringing up the full blown acrobat software and its running perfectly, Adobe could reactivate the interface with its web based system and the monitoring of your hard drive, specifically all your Adobe software and now the green check mark actually is correct and you are back in business. However, in Adobe land, I just articulated what was a version of Alice in Wonderland. That solution never happened and therefore i decided to cancel the subscription. Adobe will have a nuclear feature that removes you and probably the software. Then after a couple months, it may be possible to resubscribe and have the system treat you as new, thus allowing the reinstallation of any software which surely had updates or went up to a version slightly higher. However, now I think they have defeated their original marketing scheme and overpriced AGAIN which will drastically reduce their renewals which are auto yearly auto renewals where the user is supposed to receive several emails regarding the renewal date, the price change, etc. Just using my on file account and debiting my account, I can reverse that.
I wish you much more success during your year long commitment and hope that you at least receive the value of the subscription because Adobe has never been one to offer a conselation by extending your original subscription at your original rate, but we aren’t in OZ and he name wan’t Dorothy. Best of luck! -
Adobe creative cloud issue to download the apps
Adobe creative cloud issue to download the apps. Please find attached the error message below:
we are faceing issue in woendow 7Hi,
Regarding the download error issue please refer the following forum thread.
https://forums.adobe.com/thread/1156604
Hope this helps.
Regards,
Sumit Singh -
Creative cloud quit, says "download again" and still no joy, same message. Camera raw gone, Existing Lightroom 4.3 and PS-12 won't talk. What's up? Looks like Creative Cloud trial botched up something. iMac
Tried a number of "fixes" from blogs. No joy. Deleted all my adobe apps, rebooted, and Creative Cloud says it needs to reload. Went through that process, and it quit near the end, saying it needed to reload and directed me back to same Adobe site. Hmm. Round and round we go. How do I get off of this loop and get my Adobe Lightroom and PS working fine again? Whole episode started after loading CC and then PS said it didn't have Camera Raw. Went and downloaded that, wouldn't load and said I needed Adobe Download Diagnostic (or something like that) went to suggested link, whereupon it tells me it is no loger available.
Looking forward to cleaning everything off and starting over!! Any input gratefully accepted and I will NOT be trying CC again. I am sure it is just fine, just not for me, now.
David BalcaenI forgot to write down my computer specs:
iMac 27 Mid 2011
2.7 GHz Intel Core i5
4 GB 1333 MHz DDR3
AMD Radeon HD 6770M 512 MB
OS X 10.9.2 -
I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks -
HT201272 i cant download anything in app store?
i cant download anything in app store?
What happens when you try, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this page and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
i am try to use my itunes which i have not used in a while trying to do all the upgrades. i have an older macbook but i cant download anything. so is apple saying that i will not be able to connect my iphone to macbook ever unless i get a new laptop?
Your MacBook is compatible with Mac OS X 10.6.8, which is the minimum required to install the current version of iTunes and sync devices running iOS 7. It doesn't need to be compatible with Lion, Mountain Lion, or Mavericks.
(101906) -
Creative Cloud Desktop Apps Download Error
Hi,
Just set up a new Mac. downloaded Creative Cloud installer. Did what it said, logged in and now there is a Download Error message under Apps on the Creative Cloud Desktop. Any help in resolving this would be great Thanks.Frontside for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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I DOWNLOADED CREATIVE CLOUD, BUT CANNOT DOWNLOAD THE TRIAL VERSION OF ILLUSTRATOR. HOW DO I DO THIS?
I DOWNLOADED CREATIVE CLOUD, BUT CANNOT DOWNLOAD TRIAL VERSION OF ILLUSTRATOR, EVERYTIME I TRY IT JUST DOWNLOADS ANOTHER CREATIVE CLOUD. HOW DO I DO THIS?
Carole,
I believe it should be included in the download, but you may ask further in the CC forum area:
http://forums.adobe.com/community/creative_cloud -
Creative cloud does not download
I click download and the instruction popup appears>nothing happens>click retry>nothing happens. Any suggestions?
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088 -
Creative Cloud shows me Download Error where the list of application must be.
i cant find the solution....
I recently used AppCleaner and it delete many Adobe files, I dont know if that the reason but now i cant download anything and i tried downloading de .dmg file of InDesign but it doesnt work neither it appears this:Yes, sure. I've done this.
First of all i completely uninstalled previous installed Adobe programs. It didn;t help.
Then i manually removed Adobe folders from Program Files, Program Files (x86), %USER%/AppData/Local and %USER%/AppData/Roaming. This didn't help too.
Also i can note, that it is not download problem. I've redownloaded CC installation from different browsers at least for 10 times. And my Mac os computer in same network installed CC without any problems.
The roots of the problem itself was perfectly described in the thread i posted initially. I have absolutely same logs in %USER%/AppData/Local/Temp/AdobeDownload and all of the servers listed in the initial thread was available and answered correctly.
Also I've downloaded standalone application manager and it shows me the same message as in initial thread.
And sorry, but i think you shoud not create another branch. I've checked lot of times - it is definitely same problem as in the initial thread here http://forums.adobe.com/message/5181449. -
Creative Cloud Trial Apps - download error undefined?
Hi, I am new to all this Adobe stuff, but I have just downloaded Adobe Creative Cloud for the Photoshop and Illustrator trials onto my Samsung Q320 laptop. The actual Creative Cloud desktop app downloaded but when I get to the apps tab it appears as shown below. I have clicked the 'reload applications' button many times, un-installed the app and even mad a new account. I downloaded it onto my Mac to see if it would work on that and it did, both apps are successfully downloaded. Again, I'm quite new to this so clear instructions would be appreciated
Heather xThe first DLM file didn't copy and paste properly:
03/18/15 10:35:46:496 | [INFO] | | | | | | | 8616 | *******************start of Download****************
03/18/15 10:35:46:496 | [INFO] | | | | | | | 8616 | GDE Version is 2.8.0.1
03/18/15 11:06:43:338 | [INFO] | | | | | | | 4788 | *******************start of Download****************
03/18/15 11:06:43:338 | [INFO] | | | | | | | 4788 | GDE Version is 2.8.0.1
03/18/15 12:25:22:455 | [INFO] | | | | | | | 5328 | *******************start of Download****************
03/18/15 12:25:22:455 | [INFO] | | | | | | | 5328 | GDE Version is 2.8.0.1
03/19/15 09:11:27:047 | [INFO] | | | | | | | 5328 | *******************End****************
03/19/15 09:14:16:437 | [INFO] | | | | | | | 4932 | *******************start of Download****************
03/19/15 09:14:16:437 | [INFO] | | | | | | | 4932 | GDE Version is 2.8.0.1
03/19/15 09:14:55:470 | [INFO] | | | | | | | 1572 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3NzA4OTQxMDItODI2YWI1OG YtZTAyMC00ZWM1LWFmYjktMWNiZTEyOTFhZGM4IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00 MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJ5UDdjWCtsQVBYQmU3MktPQlM3OTZnPT0i LCJydGVhIjoiMTQyNzk4MDQ5MjYxMiIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc3MDg5NDEwMiIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3NzA4OTI2MTItZjJhMWU4NTEtZDdjMi00MmRkLTg4NzctNTJlZGU1ZmY1ZTBkIiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.aSCOEYbDwB0Z6psAGe72iDPqdGSPMgE0MiNJhD3Yyg1SrSsaWaJQALQ6WStFtxVKl-27P6EAdJw aEX3WVDN5Fj4d2lEHVQ0A-FpJHUNWNdPjK8PY_U8e3uu9qpeeiZdhQBXeHUjQ1d12VQKah8vopu6wn4QsHmOvMTMUr 65bG0Laq8GVK5q0ydx0FRcVBbpAIQ9Sp62o-kxVf8QfTpaofPy_jA5cqCCZPFWfRpbiOdB573RZJKL0rmO5LhKO6Fa cH0BOFdzVL4qOGFUypwInIRx3lAUuadyPIMgISosQenOijrDuDtIo53UATzI9u1JvQP-iDt_IofyrRvLraluJKw
03/19/15 09:14:55:470 | [INFO] | | | | | | | 1572 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{AE5D4C38-82D1-48ED-9B56-11FED1A2FD18}
03/19/15 09:14:55:470 | [INFO] | | | | | | | 1572 | Preference: Client has set the preference for single stream download
03/19/15 09:14:55:502 | [INFO] | | | | | | | 7580 | thread count is 0 and active thread count is 1
03/19/15 09:14:55:517 | [INFO] | | | | | | | 6152 | *******************start of Download****************
03/19/15 09:14:55:533 | [INFO] | | | | | | | 6152 | GDE Version is 2.8.0.1
03/19/15 09:14:56:859 | [ERROR] | | | | | | | 7004 | The windows error code is - 12150
03/19/15 09:14:57:046 | [INFO] | | | | | | | 7580 | **File download complete.**
03/19/15 09:14:57:124 | [INFO] | | | | | | | 1572 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.1&platform=win32&version=2.9.0.465
03/19/15 09:14:57:124 | [INFO] | | | | | | | 1572 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{F7DBB3F7-1280-493E-ADC9-4D6B80534976}
03/19/15 09:14:57:124 | [INFO] | | | | | | | 1572 | Preference: Client has set the preference for single stream download
03/19/15 09:14:57:140 | [INFO] | | | | | | | 3060 | thread count is 0 and active thread count is 1
03/19/15 09:14:57:342 | [ERROR] | | | | | | | 7048 | The windows error code is - 12150
03/19/15 09:14:57:670 | [INFO] | | | | | | | 3060 | **File download complete.**
03/19/15 09:15:01:008 | [INFO] | | | | | | | 1572 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3NzA4OTQxMDItODI2YWI1OGYtZTAyMC00ZWM1LWFmYjktMWNiZTEyOTFhZGM4 IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJ5UDdjWCtsQVBYQmU3MktPQlM3OTZnPT0iLCJydGVhIjoiMTQyNzk4MDQ5MjYxMiIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc3MDg5NDEwMiIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3NzA4OTI2MTItZjJhMWU4NTEtZD djMi00MmRkLTg4NzctNTJlZGU1ZmY1ZTBkIiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.aSCOEYbDwB0Z6psAGe72iDP qdGSPMgE0MiNJhD3Yyg1SrSsaWaJQALQ6WStFtxVKl-27P6EAdJwaEX3WVDN5Fj4d2lEHVQ0A-FpJHUNWNdPjK8PY_ U8e3uu9qpeeiZdhQBXeHUjQ1d12VQKah8vopu6wn4QsHmOvMTMUr65bG0Laq8GVK5q0ydx0FRcVBbpAIQ9Sp62o-kx Vf8QfTpaofPy_jA5cqCCZPFWfRpbiOdB573RZJKL0rmO5LhKO6FacH0BOFdzVL4qOGFUypwInIRx3lAUuadyPIMgIS osQenOijrDuDtIo53UATzI9u1JvQP-iDt_IofyrRvLraluJKw</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 09:15:01:008 | [INFO] | | | | | | | 1572 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{A0CE4CD0-8036-49DA-A822-CB3BAC451A54}
03/19/15 09:15:01:008 | [INFO] | | | | | | | 1572 | Preference: Client has set the preference for single stream download
03/19/15 09:15:01:024 | [INFO] | | | | | | | 6604 | thread count is 0 and active thread count is 1
03/19/15 09:15:01:242 | [ERROR] | | | | | | | 7968 | The windows error code is - 12150
03/19/15 09:15:03:192 | [INFO] | | | | | | | 6604 | **File download complete.**
03/19/15 15:28:42:374 | [INFO] | | | | | | | 4208 | *******************start of Download****************
03/19/15 15:28:42:389 | [INFO] | | | | | | | 4208 | GDE Version is 2.8.0.1
03/19/15 15:29:02:170 | [INFO] | | | | | | | 5952 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTMzMzI1OTYtNmRiM2M5Nz gtMTI3Mi00YmE0LWI0NWUtYTRmMjY0YjhiZDJkIiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00 MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJqZ3JTcFVnYmZvVUlrYVRsZ0FJak93PT0i LCJydGVhIjoiMTQyODAwMjkzMjU5NiIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5MzMzMjU5NiIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTMzMzI1OTYtZGVlMTY1OTAtOTdkZS00OWZlLTg5MWItNjU5ZWI2MDY1MjcxIiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.U9PG8TUEnUYcBmDlTtfT6qqix4edwAJw6hijZQJaw5q6GLJTaYeeNlpgrxNlt06glpf675od1Jc ZbfA3wo6nago5ZT0RhECAN0BH0-2ZMD_Pirg-lNdMohf7UZGDLGoZEZvr3kXvV8EV8Aw1CNtxwPLJ0zEsdC3j0Qsnf GXEKx1vVuUKNG5Ns0U6JPDo5FhXUIJXQVv5qvQty-eaHUlZowNsmT4QDSa2ZHEijJboIp8CLgtrtqISF8FrijMmWmI oGrX5ALKC9dcrihMnHPqD8XdMJ1evuQMWHjTjS_U-X8RsUdzDSsW-ALjj_508hfHojARrohsqkUo0zhWIITWHiA
03/19/15 15:29:02:170 | [INFO] | | | | | | | 5952 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{CB3AEE9A-5E4D-4B50-BB4F-FF5C573A65C4}
03/19/15 15:29:02:170 | [INFO] | | | | | | | 5952 | Preference: Client has set the preference for single stream download
03/19/15 15:29:02:186 | [INFO] | | | | | | | 5076 | thread count is 0 and active thread count is 1
03/19/15 15:29:02:186 | [INFO] | | | | | | | 5720 | *******************start of Download****************
03/19/15 15:29:02:186 | [INFO] | | | | | | | 5720 | GDE Version is 2.8.0.1
03/19/15 15:29:03:621 | [ERROR] | | | | | | | 5040 | The windows error code is - 12150
03/19/15 15:29:03:808 | [INFO] | | | | | | | 5076 | **File download complete.**
03/19/15 15:29:03:886 | [INFO] | | | | | | | 5952 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.1&platform=win32&version=2.9.0.465
03/19/15 15:29:03:886 | [INFO] | | | | | | | 5952 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{6C53CC1D-AEEF-4C19-9C0E-BACB15E36F4E}
03/19/15 15:29:03:886 | [INFO] | | | | | | | 5952 | Preference: Client has set the preference for single stream download
03/19/15 15:29:03:902 | [INFO] | | | | | | | 5300 | thread count is 0 and active thread count is 1
03/19/15 15:29:04:214 | [ERROR] | | | | | | | 5256 | The windows error code is - 12150
03/19/15 15:29:04:541 | [INFO] | | | | | | | 5300 | **File download complete.**
03/19/15 15:29:13:293 | [INFO] | | | | | | | 5952 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTMzMzI1OTYtNmRiM2M5NzgtMTI3Mi00YmE0LWI0NWUtYTRmMjY0YjhiZDJk IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJqZ3JTcFVnYmZvVUlrYVRsZ0FJak93PT0iLCJydGVhIjoiMTQyODAwMjkzMjU5NiIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5MzMzMjU5NiIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTMzMzI1OTYtZGVlMTY1OTAtOT dkZS00OWZlLTg5MWItNjU5ZWI2MDY1MjcxIiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.U9PG8TUEnUYcBmDlTtfT6qq ix4edwAJw6hijZQJaw5q6GLJTaYeeNlpgrxNlt06glpf675od1JcZbfA3wo6nago5ZT0RhECAN0BH0-2ZMD_Pirg-l NdMohf7UZGDLGoZEZvr3kXvV8EV8Aw1CNtxwPLJ0zEsdC3j0QsnfGXEKx1vVuUKNG5Ns0U6JPDo5FhXUIJXQVv5qvQ ty-eaHUlZowNsmT4QDSa2ZHEijJboIp8CLgtrtqISF8FrijMmWmIoGrX5ALKC9dcrihMnHPqD8XdMJ1evuQMWHjTjS _U-X8RsUdzDSsW-ALjj_508hfHojARrohsqkUo0zhWIITWHiA</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 15:29:13:293 | [INFO] | | | | | | | 5952 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{C7AFF801-B6DB-428C-9DA2-1A7AA472F7FE}
03/19/15 15:29:13:293 | [INFO] | | | | | | | 5952 | Preference: Client has set the preference for single stream download
03/19/15 15:29:13:589 | [INFO] | | | | | | | 5664 | thread count is 0 and active thread count is 1
03/19/15 15:29:13:699 | [ERROR] | | | | | | | 5632 | The windows error code is - 12150
03/19/15 15:29:13:886 | [INFO] | | | | | | | 5664 | **File download complete.**
03/19/15 15:41:29:775 | [INFO] | | | | | | | 4208 | *******************End****************
03/19/15 15:41:30:024 | [INFO] | | | | | | | 4208 | *******************End****************
03/19/15 15:42:29:866 | [INFO] | | | | | | | 5384 | *******************start of Download****************
03/19/15 15:42:29:866 | [INFO] | | | | | | | 5384 | GDE Version is 2.8.0.1
03/19/15 15:42:40:677 | [INFO] | | | | | | | 5236 | *******************start of Download****************
03/19/15 15:42:40:677 | [INFO] | | | | | | | 5236 | GDE Version is 2.8.0.1
03/19/15 15:42:40:692 | [INFO] | | | | | | | 5628 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQxNTM1MjQtZTAzYjY0ZD ctMDAwOS00YzdlLWIzMjEtNWZjM2IwNjkwNTY2IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00 MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJnazRFbzlFQTExb2xrMktvOVpDSGFBPT0i LCJydGVhIjoiMTQyODAwMzc1MzUyNCIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5NDE1MzUyNCIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTQxNTM1MjQtMjcwOTRkNGUtMzQwZC00ZDM2LTg1YzItN2E5MjE0YjcxNzczIiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.pW7Hx7pobISudRNdBmbbJXwrLH6gtJYPEzjwNvxYY5Y8kF7NSTu4n4anWQHSy5-ZHtgOhCeERnI d_EtP8bGU4KNqRiRe05yGwr82NgTFvClKYuNsiPmJZk7m0e4Nfc6pAncP-H2UHZs03E4NcmGLczir13f0N6-tMznU3 a-DMNNJMr5MPG6xxN6hXJaf24mEc8azleJH__xOtLsU1g6JzXaFlKiXnxYpFZgda_rLcZhE4dTlk1hKEu39_LrkPMQ eZ1OjMoPcQhdRoUK7yqp7wNHnAxy-D2fZubSDQ0jH4UX-drxpoFuOW9fspVqD38o1XFWqv3A_wIgpSe7V_NuOMg
03/19/15 15:42:40:692 | [INFO] | | | | | | | 5628 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{196ED5EB-65E5-4487-B423-6C585E66560A}
03/19/15 15:42:40:692 | [INFO] | | | | | | | 5628 | Preference: Client has set the preference for single stream download
03/19/15 15:42:40:723 | [INFO] | | | | | | | 4304 | thread count is 0 and active thread count is 1
03/19/15 15:42:42:018 | [ERROR] | | | | | | | 3832 | The windows error code is - 12150
03/19/15 15:42:42:346 | [INFO] | | | | | | | 4304 | **File download complete.**
03/19/15 15:42:42:439 | [INFO] | | | | | | | 5628 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.0&platform=win32&version=2.9.0.465
03/19/15 15:42:42:439 | [INFO] | | | | | | | 5628 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{B6AB699B-69BB-4993-B7DF-7A525D5FA906}
03/19/15 15:42:42:439 | [INFO] | | | | | | | 5628 | Preference: Client has set the preference for single stream download
03/19/15 15:42:42:455 | [INFO] | | | | | | | 5432 | thread count is 0 and active thread count is 1
03/19/15 15:42:42:892 | [ERROR] | | | | | | | 5596 | The windows error code is - 12150
03/19/15 15:42:43:204 | [INFO] | | | | | | | 5432 | **File download complete.**
03/19/15 15:42:46:511 | [INFO] | | | | | | | 5628 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQxNTM1MjQtZTAzYjY0ZDctMDAwOS00YzdlLWIzMjEtNWZjM2IwNjkwNTY2 IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJnazRFbzlFQTExb2xrMktvOVpDSGFBPT0iLCJydGVhIjoiMTQyODAwMzc1MzUyNCIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5NDE1MzUyNCIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTQxNTM1MjQtMjcwOTRkNGUtMz QwZC00ZDM2LTg1YzItN2E5MjE0YjcxNzczIiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.pW7Hx7pobISudRNdBmbbJXw rLH6gtJYPEzjwNvxYY5Y8kF7NSTu4n4anWQHSy5-ZHtgOhCeERnId_EtP8bGU4KNqRiRe05yGwr82NgTFvClKYuNsi PmJZk7m0e4Nfc6pAncP-H2UHZs03E4NcmGLczir13f0N6-tMznU3a-DMNNJMr5MPG6xxN6hXJaf24mEc8azleJH__x OtLsU1g6JzXaFlKiXnxYpFZgda_rLcZhE4dTlk1hKEu39_LrkPMQeZ1OjMoPcQhdRoUK7yqp7wNHnAxy-D2fZubSDQ 0jH4UX-drxpoFuOW9fspVqD38o1XFWqv3A_wIgpSe7V_NuOMg</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 15:42:46:511 | [INFO] | | | | | | | 5628 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{F8B80783-A504-45A5-9886-66BE4CC57947}
03/19/15 15:42:46:511 | [INFO] | | | | | | | 5628 | Preference: Client has set the preference for single stream download
03/19/15 15:42:46:527 | [INFO] | | | | | | | 4208 | thread count is 0 and active thread count is 1
03/19/15 15:42:46:714 | [ERROR] | | | | | | | 2744 | The error has come and the http error code is - 404
03/19/15 15:42:46:714 | [ERROR] | | | | | | | 2744 | Failed to send the request to server to get the response - 404
03/19/15 15:42:46:714 | [ERROR] | | | | | | | 2744 | the download job (0) failed to execute. The job state is STOPPED_STATE
03/19/15 15:42:46:714 | [ERROR] | | | | | | | 2744 | the download job (0) failed to execute. The job state is ERROR_STATE
03/19/15 15:42:46:714 | [INFO] | | | | | | | 2744 | WorkerThread::ThreadProc Current job is in Error State which is not recoverable
03/19/15 15:43:08:330 | [INFO] | | | | | | | 5384 | *******************End****************
03/19/15 15:43:08:486 | [INFO] | | | | | | | 5384 | *******************End****************
03/19/15 15:43:32:697 | [INFO] | | | | | | | 5688 | *******************start of Download****************
03/19/15 15:43:32:697 | [INFO] | | | | | | | 5688 | GDE Version is 2.8.0.1
03/19/15 15:43:43:289 | [INFO] | | | | | | | 3172 | *******************start of Download****************
03/19/15 15:43:43:289 | [INFO] | | | | | | | 3172 | GDE Version is 2.8.0.1
03/19/15 15:43:43:305 | [INFO] | | | | | | | 4780 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQyMTYxMDAtNDViMGYxMG QtNmM1Ny00ZDg1LWJlMjUtZTcxYjg0MjRiMzg1IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00 MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJvTWx1L2lUM2cwalFXWEhOUUVRdUZRPT0i LCJydGVhIjoiMTQyODAwMzgxNjEwMCIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5NDIxNjEwMCIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTQyMTYxMDAtNzQ5YjA1NmUtYTgxMi00YTkwLTgxYTctZjY2ZWI2NWIwY2M3IiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.oxvg_hGhaUJSrlke5wkwlbKgc9t34RVNMN6JOW4ZrLbqXLsCqznyPwPOdM5QWoSFEWD0C-Ksys6 p20pbXmkmPjtmZWwQ80ASj-1BZoQMOLDQnWE2aGrfT4a_dcxEiAgOSBY1xRBB5ejoPh2HmFPK9fzqoHML9ikG3qBFP -TbmDzvHpiU7L5olD_v2INS8YXQQzBIpjvmc5KJmUkJ0kfzCrii_-JbR3_Cmqg-SO9sF0zpLLHPQLKXPYIl4Yc8du5 bmZPZGcOwy3_AOxZBN5JoLFtPhoZ2vUrczl5IRSP6Gsbtvknj0Ik20uPHPEgDRM-oYnqdtBc-p_HloKH6BDIkSw
03/19/15 15:43:43:305 | [INFO] | | | | | | | 4780 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{43E4F800-6877-4315-AF7F-2424DBD77AD8}
03/19/15 15:43:43:305 | [INFO] | | | | | | | 4780 | Preference: Client has set the preference for single stream download
03/19/15 15:43:43:320 | [INFO] | | | | | | | 904 | thread count is 0 and active thread count is 1
03/19/15 15:43:44:553 | [ERROR] | | | | | | | 5036 | The windows error code is - 12150
03/19/15 15:43:44:724 | [INFO] | | | | | | | 904 | **File download complete.**
03/19/15 15:43:44:834 | [INFO] | | | | | | | 4780 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.0&platform=win32&version=2.9.0.465
03/19/15 15:43:44:834 | [INFO] | | | | | | | 4780 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{1D8B9B3D-2A58-4E70-9360-45DC0D386EE4}
03/19/15 15:43:44:834 | [INFO] | | | | | | | 4780 | Preference: Client has set the preference for single stream download
03/19/15 15:43:44:849 | [INFO] | | | | | | | 1620 | thread count is 0 and active thread count is 1
03/19/15 15:43:45:146 | [ERROR] | | | | | | | 2280 | The windows error code is - 12150
03/19/15 15:43:45:270 | [INFO] | | | | | | | 1620 | **File download complete.**
03/19/15 15:43:48:593 | [INFO] | | | | | | | 4780 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQyMTYxMDAtNDViMGYxMGQtNmM1Ny00ZDg1LWJlMjUtZTcxYjg0MjRiMzg1 IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJvTWx1L2lUM2cwalFXWEhOUUVRdUZRPT0iLCJydGVhIjoiMTQyODAwMzgxNjEwMCIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5NDIxNjEwMCIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTQyMTYxMDAtNzQ5YjA1NmUtYT gxMi00YTkwLTgxYTctZjY2ZWI2NWIwY2M3IiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.oxvg_hGhaUJSrlke5wkwlbK gc9t34RVNMN6JOW4ZrLbqXLsCqznyPwPOdM5QWoSFEWD0C-Ksys6p20pbXmkmPjtmZWwQ80ASj-1BZoQMOLDQnWE2a GrfT4a_dcxEiAgOSBY1xRBB5ejoPh2HmFPK9fzqoHML9ikG3qBFP-TbmDzvHpiU7L5olD_v2INS8YXQQzBIpjvmc5K JmUkJ0kfzCrii_-JbR3_Cmqg-SO9sF0zpLLHPQLKXPYIl4Yc8du5bmZPZGcOwy3_AOxZBN5JoLFtPhoZ2vUrczl5IR SP6Gsbtvknj0Ik20uPHPEgDRM-oYnqdtBc-p_HloKH6BDIkSw</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 15:43:48:593 | [INFO] | | | | | | | 4780 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{EE23D332-AC46-4723-8DFD-6635665E398E}
03/19/15 15:43:48:593 | [INFO] | | | | | | | 4780 | Preference: Client has set the preference for single stream download
03/19/15 15:43:48:609 | [INFO] | | | | | | | 5004 | thread count is 0 and active thread count is 1
03/19/15 15:43:48:812 | [ERROR] | | | | | | | 3740 | The windows error code is - 12150
03/19/15 15:43:49:139 | [INFO] | | | | | | | 5004 | **File download complete.**
03/19/15 15:47:02:032 | [INFO] | | | | | | | 5688 | *******************End****************
03/19/15 15:47:02:158 | [INFO] | | | | | | | 5688 | *******************End****************
03/19/15 15:47:35:332 | [INFO] | | | | | | | 4864 | *******************start of Download****************
03/19/15 15:47:35:332 | [INFO] | | | | | | | 4864 | GDE Version is 2.8.0.1
03/19/15 15:48:08:927 | [INFO] | | | | | | | 4216 | *******************start of Download****************
03/19/15 15:48:08:927 | [INFO] | | | | | | | 4216 | GDE Version is 2.8.0.1
03/19/15 15:48:08:946 | [INFO] | | | | | | | 3320 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQ0ODQ5OTgtZDEyMTViNG QtZmQ1NC00NzljLTg4YzktZGFlZTRhZWMzMTM2IiwiZHRpZCI6IjE0MjY3OTQ0ODI5NDQtMmE5YjA1NzUtMDMxZi00 MjBlLWI0OTktNzAyNDMzOTRiOWRmIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJwNnpXeVpobnlLYk9ZQzhBbmRUdmx3PT0i LCJydGVhIjoiMTQyODAwNDA4Mzg0NCIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5NDQ4NDk5OCIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTQ0ODM4NDQtNjFjYTFiZmYtYzdkNy00NTAzLTgzZjQtZWM1OTdmNTVlZTExIiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.ge4ZLQE6MQc1eCauin9Q2FCac6HnJw5qxqF5N6xYiaPvxagmzlabll-gkqpnYWOUXuD6PbOOFlx DTGG58Iu-BA6w41rgFpi_iMgCTy7a2oa_nV85z_KBWhyJC61Bd1YAOqRqq16Mak1TNEbN-7CIDefuH9G-hAryEd04b HRO5VoPk8Z7bBfZ0HyxRS10sHTmIBlFXjzLwuBzpN1VII2z6ztthVCctTxVqMP4X5o5o1OsOCavxaNmr0pdQaqFwVm 4BnMcDuxCn3BqHl6dx0B1b-5zyc22djFuN7R2_P_e4WdpLwxqu7zD2x8NbDx5GAROgBrBqvU7nz6UEDlZWlXnCA
03/19/15 15:48:08:946 | [INFO] | | | | | | | 3320 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{6F4E4ED2-1EF5-48AD-B3C2-64BE7C1603A6}
03/19/15 15:48:08:946 | [INFO] | | | | | | | 3320 | Preference: Client has set the preference for single stream download
03/19/15 15:48:08:961 | [INFO] | | | | | | | 4492 | thread count is 0 and active thread count is 1
03/19/15 15:48:10:267 | [ERROR] | | | | | | | 868 | The windows error code is - 12150
03/19/15 15:48:10:454 | [INFO] | | | | | | | 4492 | **File download complete.**
03/19/15 15:48:10:547 | [INFO] | | | | | | | 3320 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.0&platform=win32&version=2.9.0.465
03/19/15 15:48:10:547 | [INFO] | | | | | | | 3320 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{1288E912-414A-45C7-BB3C-43589680D78A}
03/19/15 15:48:10:547 | [INFO] | | | | | | | 3320 | Preference: Client has set the preference for single stream download
03/19/15 15:48:10:560 | [INFO] | | | | | | | 1560 | thread count is 0 and active thread count is 1
03/19/15 15:48:10:831 | [ERROR] | | | | | | | 2900 | The windows error code is - 12150
03/19/15 15:48:10:953 | [INFO] | | | | | | | 1560 | **File download complete.**
03/19/15 15:48:14:226 | [INFO] | | | | | | | 3320 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQ0ODQ5OTgtZDEyMTViNGQtZmQ1NC00NzljLTg4YzktZGFlZTRhZWMzMTM2 IiwiZHRpZCI6IjE0MjY3OTQ0ODI5NDQtMmE5YjA1NzUtMDMxZi00MjBlLWI0OTktNzAyNDMzOTRiOWRmIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJwNnpXeVpobnlLYk9ZQzhBbmRUdmx3PT0iLCJydGVhIjoiMTQyODAwNDA4Mzg0NCIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5NDQ4NDk5OCIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTQ0ODM4NDQtNjFjYTFiZmYtYz dkNy00NTAzLTgzZjQtZWM1OTdmNTVlZTExIiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.ge4ZLQE6MQc1eCauin9Q2FC ac6HnJw5qxqF5N6xYiaPvxagmzlabll-gkqpnYWOUXuD6PbOOFlxDTGG58Iu-BA6w41rgFpi_iMgCTy7a2oa_nV85z _KBWhyJC61Bd1YAOqRqq16Mak1TNEbN-7CIDefuH9G-hAryEd04bHRO5VoPk8Z7bBfZ0HyxRS10sHTmIBlFXjzLwuB zpN1VII2z6ztthVCctTxVqMP4X5o5o1OsOCavxaNmr0pdQaqFwVm4BnMcDuxCn3BqHl6dx0B1b-5zyc22djFuN7R2_ P_e4WdpLwxqu7zD2x8NbDx5GAROgBrBqvU7nz6UEDlZWlXnCA</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 15:48:14:227 | [INFO] | | | | | | | 3320 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{6F5E6FBF-D786-4138-A1D1-50A131171B13}
03/19/15 15:48:14:227 | [INFO] | | | | | | | 3320 | Preference: Client has set the preference for single stream download
03/19/15 15:48:14:239 | [INFO] | | | | | | | 4488 | thread count is 0 and active thread count is 1
03/19/15 15:48:14:454 | [ERROR] | | | | | | | 3896 | The windows error code is - 12150
03/19/15 15:48:14:632 | [INFO] | | | | | | | 4488 | **File download complete.**
03/19/15 16:03:58:578 | [INFO] | | | | | | | 4864 | *******************End****************
03/19/15 16:03:58:723 | [INFO] | | | | | | | 4864 | *******************End****************
03/19/15 16:13:37:863 | [INFO] | | | | | | | 5120 | *******************start of Download****************
03/19/15 16:13:37:863 | [INFO] | | | | | | | 5120 | GDE Version is 2.8.0.1
03/19/15 16:14:10:107 | [INFO] | | | | | | | 5844 | *******************start of Download****************
03/19/15 16:14:10:107 | [INFO] | | | | | | | 5844 | GDE Version is 2.8.0.1
03/19/15 16:14:10:123 | [INFO] | | | | | | | 1688 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTYwNDYwNzgtYjcyZTFkNz ctMjEzOS00YTRmLTgyMGEtOGY5OTVkYzgxMmE5IiwiZHRpZCI6IjE0MjY3OTYwNDQ1NDUtNjFlOTBmMDYtYjhmNC00 YWUxLThjMzgtYWEwNWFlZmQyMWZmIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiIrSnREZHI4dnhpS2RhWXdsZCswZE5BPT0i LCJydGVhIjoiMTQyODAwNTY0NTM4MCIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5NjA0NjA3OCIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTYwNDUzODAtYjM2MDk5YWMtYWE0ZC00NzAxLThhZDgtNGMwZGExZjM3MDI0IiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.S29Z2gTNN3eDFPVWwtobKOwoLdlVqXKeRj1OpT2UhFwtd7c23e3c3DwQNV8A_7k2hjCKSKBOLdJ sTBO7AippqAkcaPFVGQWo0cD2Osf3-2T70E0zY5z41Kv3CUTcqOagSaFUtbn_ggswmehVdPUI1NtvjJlluRVEUXqXv gBWE6kq8cwhqImFyFwCgKaAbxwymg2vQuctcuL3ZKqXVMcCDEXdBIsmfdujQvUe2q_EwbjlaXrXZzfD65qI9JQOFkb VpT9lXMWSxkOYz4x8TD1UZ7Zb9q7yDgbLNkrggtipgTTlWC8lejCPlCOmsEkz1hHJ2tH1VkHYj44YfesD6nr1NA
03/19/15 16:14:10:123 | [INFO] | | | | | | | 1688 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{878B6ABB-465B-4720-A8F7-B81308248039}
03/19/15 16:14:10:123 | [INFO] | | | | | | | 1688 | Preference: Client has set the preference for single stream download
03/19/15 16:14:10:136 | [INFO] | | | | | | | 4788 | thread count is 0 and active thread count is 1
03/19/15 16:14:11:347 | [ERROR] | | | | | | | 2684 | The windows error code is - 12150
03/19/15 16:14:11:529 | [INFO] | | | | | | | 4788 | **File download complete.**
03/19/15 16:14:11:598 | [INFO] | | | | | | | 1688 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.1&platform=win32&version=2.9.0.465
03/19/15 16:14:11:599 | [INFO] | | | | | | | 1688 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{94A11C8B-980E-440F-88BC-5B50AC9CC845}
03/19/15 16:14:11:599 | [INFO] | | | | | | | 1688 | Preference: Client has set the preference for single stream download
03/19/15 16:14:11:612 | [INFO] | | | | | | | 232 | thread count is 0 and active thread count is 1
03/19/15 16:14:11:892 | [ERROR] | | | | | | | 5096 | The windows error code is - 12150
03/19/15 16:14:12:005 | [INFO] | | | | | | | 232 | **File download complete.**
03/19/15 16:14:15:171 | [INFO] | | | | | | | 1688 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTYwNDYwNzgtYjcyZTFkNzctMjEzOS00YTRmLTgyMGEtOGY5OTVkYzgxMmE5 IiwiZHRpZCI6IjE0MjY3OTYwNDQ1NDUtNjFlOTBmMDYtYjhmNC00YWUxLThjMzgtYWEwNWFlZmQyMWZmIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiIrSnREZHI4dnhpS2RhWXdsZCswZE5BPT0iLCJydGVhIjoiMTQyODAwNTY0NTM4MCIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5NjA0NjA3OCIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTYwNDUzODAtYjM2MDk5YWMtYW E0ZC00NzAxLThhZDgtNGMwZGExZjM3MDI0IiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.S29Z2gTNN3eDFPVWwtobKOw oLdlVqXKeRj1OpT2UhFwtd7c23e3c3DwQNV8A_7k2hjCKSKBOLdJsTBO7AippqAkcaPFVGQWo0cD2Osf3-2T70E0zY 5z41Kv3CUTcqOagSaFUtbn_ggswmehVdPUI1NtvjJlluRVEUXqXvgBWE6kq8cwhqImFyFwCgKaAbxwymg2vQuctcuL 3ZKqXVMcCDEXdBIsmfdujQvUe2q_EwbjlaXrXZzfD65qI9JQOFkbVpT9lXMWSxkOYz4x8TD1UZ7Zb9q7yDgbLNkrgg tipgTTlWC8lejCPlCOmsEkz1hHJ2tH1VkHYj44YfesD6nr1NA</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 16:14:15:171 | [INFO] | | | | | | | 1688 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{ACF6D0D2-A29D-4A7B-A0D0-F0EC433067EC}
03/19/15 16:14:15:171 | [INFO] | | | | | | | 1688 | Preference: Client has set the preference for single stream download
03/19/15 16:14:15:248 | [INFO] | | | | | | | 5380 | thread count is 0 and active thread count is 1
03/19/15 16:14:15:450 | [ERROR] | | | | | | | 5400 | The windows error code is - 12150
03/19/15 16:14:15:641 | [INFO] | | | | | | | 5380 | **File download complete.** -
Desktop app for Creative Cloud won't download from server.
Can't down load the creative cloud desktop app. get error sign from the installer i.e."we've encountered the following issues: the server is not responding currently. Please try after some time (Error code: 207) This error has come up for over a day, maybe two days now.
Errors 201 & 205 & 206 & 207 or several U43 errors
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
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