Creative Cloud install problems after system restore on Window 7

I can not reinstall my apps with the application manager because it says they are already installed. The directories they were installed in are deleted. How do I reinstall. I have reinstalled Application manager.

It seems that AAM and CS 6 apps were not removed properly.
In order to remove them completely follow this : http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
After running cleaner tool , goto creative.adobe.com website and then try installing applications again.
Hopefully this time it should work !!

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Problems re-installing LeanPrint after system restore

How do you do this? I had to do a full system restore on my laptops, and now I cannot get leanprint to work. I get the error message that "This Adobe LeanPrint license is active on two other computers. The activation grace period for this additional computer has expited. Deactivate an instance of the license or contact Adobe."
I have called (no answer), emailed (auto-reply), and have been on hold for more than an hour for someone to assist me in the "chat window".
Can anyone out there help??

Hello Renee,
Sorry to hear that you faced inconvenience while contacting support.
We have added an additional seat to your license and would request you to now try activating Adobe LeanPrint on the computer where you were facing this issue.
The best way to contact LeanPrint support would be by phone at 800 833 6687 (IVR Options - 2 > 2 > 3 > 6 > 4) for North America.
Let us know in case you still face any issues and we shall be glad to assist you.
Regards,
Sharad

Creative cloud installing problem

Hello, every time if I try to download the testversion of after effects I have to download the creative cloud, but every time if I do this there appears a window and there is written: "error code 1". PLS HELP!!

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I can't access my Creative Cloud-installed programs after updating my payment information

I'd gone a couple of weeks between using my Creative Cloud apps, and this morning I found that my payment info for my Creative Cloud subscription had expired. After entering in an up-to-date credit card for payment, I received a payment confirmation and my creative cloud subscription service is shown as active, online. When I went to re-launch my Adobe applications, the Adobe Application Manager popped up and told me, incorrectly, that I needed to renew my subscription. Since I've already renewed, and received a confirmation number for the transaction, and the service is shown as being active online, what else can I do? Has anyone else had this issue? What did you do to resolve it? The Online Adobe Chat function has very long wait times, and isn't helping much!
-Alan

I am experiencing the same problem. I called Adobe and the tech said that my subscription is shown as active. However, every time I click Photoshop, it still gives me the popup window "Renew your subscription." That popup says, "Go to the Subscription Manager."
When I go to the Subscription Manager, it does not take me any place that is helpful at all. The window says, "If you have just renewed your subscription, please wait 15 minutes and try again." The tech on the other line is saying that my subscription is shown as active and now says that it takes 4-24 hours. I have no faith in the online help nor in the phone support. It is faulty and even the Adobe tech himself said, "I talked to my manager and he said at this point, we cannot help you." If anyone knows the answer, please reply to [email protected] Thanks!

Creative Cloud install problems and apps updates problem, glitch? what to do?

Hi, is there a glitch in the creative cloud installation? Once installed I cant uninstall it, moreover once I download apps like Indesign it takes forever, like over one hour to donwload and then updates cannot be installed, I get an error message saying "update failed. Download error" and I have a feeling it is messing up my hard drive

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-AND JUST FOR MAC USERS - Some 10.9.3 links
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Sound problems after system restore

I just did a system restore to clean out my computer and bring it back to the original condition. Now, I can't get any sound from it. I have tried everything possible that I know. Time for a Geek! All advise is welcome. John

Sounds like you didn't also run the driver disk for your computer to get all of the hardware drivers back. You can go to the manufacturer of your computers website to re download drivers, or if you have a "drivers and applications" or something like that, disk, you can run that through to install them.
Crystal
Superuser
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Creative Cloud Install Problem

Hello,
I am a mac user and would like to download photoshop CC, but for some reason whenever click on the apps tab of the creative cloud thing it gives me the message "The Creative Cloud Installation is no longer functioning, please uninstall and download again." I have uninstalled and redownloaded multiple times to no effect. Can anyone help me figure this out?
Thanks,
Owen

Hi Owen,
Kindly Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
Please revert with the results once done.
Thanks,
Atul Saini

Creative Cloud instalation problem

I have just bought CC for Education and it seems to be installing on my POC laptop fine, I created a package and everything is now downloading. When I try to do the same on my new iMac running Yosemite I click on the CCPLauncher and then select the non-enterprise product and then everything hangs indefinitely as per this screen shot. Any ideas?

Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it

I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it does not install ang give an Error code 72, it is assuming that I already are using the Creative cloud in 2 computer, but itis no the case, how to solve this situation?

Dave: I did the Microsoft Update two days before this happened, and rebooted as required. I just created a new restore point and lauched Creative Cloud. Now I get the famous white screen:
It just sits and spins (been 10 minutes now).
Fortunately, I saved away this command (which I've had to use 4 or 5 times already):
del %USERPROFILE%\AppData\Local\Adobe\OOBE\opm.db
Unfortunately now, I get this (even after closing the above window):
The process cannot access the file because it is being used by another process.
So I killed everything that said "Adobe" in the task manager and this time, the command succeeded.
Fortunately, the current apps seem to still work. I can't seem to find the "Creative Cloud" app in the applications on my system, but I launched Photoshop CC, told it to look for updates, and got a list of the 5 prgorams that need updates in the Adobe Application manager:
I will proceed with the updates, holding my breath.

How to recover hp pre-installed games and office after system restore for HP Mini 210-4127se?

how to recover hp pre-installed games and office after system restore for HP Mini 210-4127se?

Hi,
You can reinstall them from Recovery Manager by clicking on Start=> All Programs.
If you have performed a complete HP Recovery using F11 then all the software should be there. If you have performed a minimized recovery then you can install applications from recovery manager...If none of these works then you'll need USB recovery..
Here are the links that will guide you through the process:
Using Recovery Manager to Restore Software and Drivers (Windows 7)
Performing an HP System Recovery (Windows 7)
Order USB Recovery
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

Hello, I have creative cloud installed on my Mac Book Pro - OS X 10.9. 5 When trying to download trial version, a popup window shows the message " you have been disconnected" Connect to continue. No way to access to the download programs after entering t

Hello, I have creative cloud installed on my Mac Book Pro - OS X 10.9. 5 When trying to download trial programs, a popup window shows the message " you have been disconnected" Connect to continue. The same message comes after repeated attempt to entering the login and password info. How can I solve this?

Hi Jeff,
Here is the screenshot of the window which comes after any attempt to download a trial version. It is in French, it means you have been disconnected, connect to continue.

I've had creative cloud installed and subscribed for more than a year. Recently I started getting problems and couldn't launch PS. This evening while trying to fix the problem I've managed to do something and now I can't launch either LR or PS. I get an e

I've had creative cloud installed and subscribed for more than a year. Recently I started getting problems and couldn't launch PS. This evening while trying to fix the problem I've managed to do something and now I can't launch either LR or PS. I get an error message about verifying my subscription when I click and get my subscription verified it ays "OK" and I clock to to application and then it jumps back to verification needed - and so it goes on and on and on and..

Here are two other examples of this happening..
I expected more from Apple.
https://discussions.apple.com/thread/6919109
https://discussions.apple.com/thread/6683814

Checking for updates after System Restore

After installing updates in September I had several problems, but system restore got things working again. However, when I check for updates now the system appears to see the updates that were removed by system restore as if they are still installed or, as if they are available on the machine and therefore not needed. I thought system update checked for updates based on current machine status.
Would system restore typically leave updates on the machine such that an update check may see them as not needed?
Is there a way to change settings or reset the update catalog to check for updates NOT currently installed?
Thanks - John
W520. Win7 Pro 64. i7-2860QM. Quadro 1000M. BIOS 1.38
W530-2436CTO, i7-3840QM, K2000M, FHD 1920x1080, 32GB RAM, 256GB SSD.
Others models: T40, W510, W520, X230.

Hi,
I have not delved deep enough to say which item actually holds the list of active Chats or Conversations in the side bar.
The chat.db item itself is the one that hold the "history" that shows up when your start a chat with someone you have chatted to before in iMessages.
You need to have Saved Chats in the Archive folder for this to work with AIM, Jabber, Yahoo and Bonjour Buddies.
Apple's own documentation tends to refer to iMessages as Conversations and any other account as Chats.
The exception now being SMS/text which the app Links to iMessages.
If you just Restore the whole computer to the last day you ran OS X 10.10.1 then it should have all the Chats/Conversations you were having that day.
However changing them by effectively Importing the newer ones (those up to the last time you used OS X 10.10.3beta) will upset things.
9:45 pm Wednesday; March 25, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Can not open itunes after system restore????

Hi There,
I recently used system restore to fix some problems with my computer. After that, everything runs well except itunes. Whenever I double click on itunes, it prompts error box "itunes encountered a problem and needs to close, we are sorry for any inconveniences" and gives me options of sending the problem to Microsoft or not. I am using Real player now but it is way worse than itunes. Please help me. Thank you so much
Have a great day.
Ibm Thinkpad T42

hi melissa!
Hey- Im having the same problem with itunes. After I did a system restore, I get the same error over and over again
hmmmmm. if you system restore over a fresh itunes install (or QuickTime install), you can strip out installation registry entries for itunes. (people typically get the "some of the required files are missing" message after doing that though.)
(MS) Frequently Asked Questions Regarding System Restore in Windows XP
let's try scraping your existing itunes and quicktime out of there, and reinstalling.
first, download and install the Windows Installer CleanUp utility. (we will be using it later on.)
next, use the complete uninstallation instructions in the following document to remove your existing itunes and QT:
Trouble installing iPod, iTunes, or QuickTime software in Windows
if you run into trouble on one of the uninstalls, use Installer CleanUp to remove the installation configuration information for the program that is giving you grief, and then use the complete uninstallation instructions as a guide to a manual removal of leftover program files and folders.
even if you don't run into trouble, run Windows CleanUp after you've completed the uninstalls, to check to see if there's any leftover itunes or QT installation configuration information on the PC. (if you find any, remove it.)
reboot the PC. download and save a fresh copy of the itunes installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
iTunes 6.0.4.2 Installer
if that install goes through okay, does your itunes launch properly again?
love, b

Quicktime issues after system restore

After system restore we had to reinstall games which required quicktime. after which I reinstalled itunes, but it wouldn't install without completely uninstalling everything for quicktime. reinstalled updated quicktime and itunes, but now games aren't working. Uninstalled games and reinstalled it, but still getting macromedia projector error message. Suggestion is to reinstall quicktime. I feel like I am going in circles. Appreciate any suggestions

still getting macromedia projector error message.
What's the precise text of that error message, squirrel?

Creative Cloud install problems after system restore on Window 7

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