Creative cloud installation gets stuck on initializing installer
HELPPP!!!
Thank you for the information.
We will try with clean installation process.
1) Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
2) Navigate to C:\Program Files (x86)\Adobe.
Open Adobe folder and if present delete Adobe Creative Cloud folder.
3) Click on the below link and download Adobe Application manager and install the same :
Once the installation process is completed , it will create Adobe Application Manager shortcut icon on Desktop.
http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager8.0_all.exe
4)
Important : Disable AntiVirus and Firewall temporarily .
5)
Double Click on Adobe Application Manager shortcut icon on Desktop.
It will start update process and gets updated to Creative Cloud desktop app.
Similar Messages
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Hi,
I am trying to download Photoshop. First they tell me to download the Creative Cloud, which I did.
But when I ran Creative Could it downloads for sometime but then gets stuck. Maybe because I am from India and the internet is terrible here.
The download just plain disconnects after some time. There is no network activity anymore.
Is there a way I could get it working without downloading Creative Cloud?
Like download with a download manager so that I can resume my download manually.CHeck the dev center deployment guides. They should have links for alternate downloads to build custom packages and you can use that.
Mylenium -
Creative Cloud app gets stuck on spinning wheel on Windows 8.1
Ok DL the cloud app it never gets to the log in. I used the information like
From the same gear icon in Creative Cloud, choose to Quit Creative Cloud.
Rename the OPM.db file that is located in the OOBE folder located here:
Mac: ~/Library/Application Support/Adobe
Windows XP: \Local Settings\Application Data\Adobe
Windows 7: \AppData\Local\Adobe
Change the name to OPM.db.old
Relaunch Adobe Creative Cloud.
Sign back in to your Adobe ID.
Then locate the OPM.db file successfully? If so then please also try removing the contents of the OOBE folder which contained the OPM.db file.
Not working still so I did everything here https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html and nothing.
I went as far as uninstalling JavaHi Toby,
Please refer to the thread below where this issue has been addressed:
Re: Creative Cloud app loads then freezes with empty dialog box.
If the issue persists, please contact support:
Contact Customer Care
Regards,
Sheena -
Re: Creative Cloud app gets stuck on spinning wheel on Mac OS 10.9.5
Jeff,
Thanks for your reply.
OK, so I am using approved OS 10.9.5 and am still having the same issue. Is there anyone who can help me get my CC apps installed on my second, studio machine?
Or does the installer only work one time for every membership?
Can you point me to the solution to my problem? A web site or technical group that can really help me?
Thanks,
BobBranching this to a separate discussion.
Bob please try the steps listed in App doesn’t open | Progress wheel spins continually. We have found a recent conflict with CS5 updater inventories which can cause the behavior you are describing. If you can please update this discussion with the results it would be appreciated. -
Adobe cloud setup downloaded off the internet just fine but when i open it gets stuck at "initializing installer" and the green bar doesnt move. How do i fix this so it installs?
Multiredwolf123 have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to resolve the current error?
-
I get the following error message when trying to instal in copy: “Creative Cloud Installer” can’t be opened because the identity of the developer cannot be confirmed.
Mac Unidentified Developer Issue
Here's how to open apps that apple should not be blocking:
http://www.imore.com/how-open-apps-unidentified-developer-os-x-mountain-lion -
I can't get Creative Cloud Installer to work
When I get to "down load CC" I get a request for my pass word in order to allow Creative Cloud Installer to "make changes." I've tried every password I can think of, but it won't let me reset it. How do I reset the password? thank
Hi Darbymom,
I believe the message that you are getting is for your MAC password and not Adobe password. Have you tried entering your system password at the download screen ? Reason why this prompt comes up is because , the download file is trying to make the required changes on the machine so that the installation can proceed .
Cheers,
Kartikay Sharma -
I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window? I'm trying to get a trial version of CS5.
You do not need to involve Creative Cloud to install/try the trial version of CS5...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html -
Creative Cloud Installer gets half way through downloading the desktop app then just disappears, without downloading, why is that?
I have recently purchased a student subscription to the 'complete package', my credit card was charged. Then I download the Creative Cloud Installer from the website, that's fine, then I double click the Creative Cloud Installer as per instructions, it starts downloading the desktop app, but only gets to about halfway then just disappears.
I've tried using both safari and chrome, restarting my computer, but neither has worked.
I have noticed that the website will not keep me logged in for long either, it keeps switching to BUY instead of DOWNLOAD.
Any ideas?Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
everytime i try to open creative cloud installer i get a error code 22 i have tried turning off my firewall and no success. what is the best way forward?
is that the case-sensitive drive error? Error "Case-sensitive drives not supported" or similar install error | Mac OS
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ITunes installation always get stuck on "Initializing QuickTime types"
Whenever i try to install iTunes and QuickTime it always get stuck on "Initializing QuickTime types."
I am not able to update my software!
Please Help!Me Too!!
I have XP SP3. Intel pentium 4 2.6Ghz. 4Gb RAM. 116GB open on one HDD, 72GB open on the other.
I'm on Admin access level.
I'm trying to install iTunes 7.7 bundled with Quicktime 7.5.
I emptied my temp folders.
I shut down my antivirus and anti-spyware.
I shut down all non-essential startup menu items.
My folder names dont have unusual characters.
I have uninstalled all versions of Quicktime and iTunes and iPod updaters from my machine.
Still no luck.
When Installing the Quicktime application, the entire machine locks up when it gets to the "Initializing Quicktime types" segment of the install.
I have left the machine on its own for up to 14 hrs and it never does regain normal function.
The only way to regain control is to reset or hard shutdown.
Can someone please respond to this so my daughter can use her 2 month old graduation present?
Thank you so very much.
PS:
How about standalone downloads for each application?
And, how about patches so the download doesnt take so long and the installation doesn't need to be so intrusive?
Message was edited by: Jeteye97 -
Any advice for not being able to download the creative cloud installer?
Lisalynn33 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.
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I can't get beyond Creative Cloud Installer...can't download LR or PS.
I have the CC monthly subscription. I got Creative Cloud installer installed but can't download LR or PS. Creative Cloud shows up as a file in Applications. Acrobat is installed. I've been on hold for 3 hrs 9 min 54 seconds. Please help!
Blue Cat I am sorry you are facing difficulties installing Lightroom and Photoshop. Please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to make Photoshop and Lightroom available for installation.
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Mac: Creative Cloud Installer.app Crashes on Launch
Just like the title says. Creative Cloud Installer.app on Mac OS 10.8.4 will not launch. It just crashes. Below is the crash log.
I'm on Mac OS 10.8.4, 15" Retina Macbook Pro. Adobe CS6 Production Premium is also installed.
Process: Creative Cloud Installer [75845]
Path: /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
Identifier: com.adobe.Creative-Cloud-Installer
Version: 2.0.0.181 (2.0.0.181)
Code Type: X86 (Native)
Parent Process: launchd [178]
User ID: 501
Date/Time: 2013-06-21 09:51:12.318 -0700
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93f7b3ba __kill + 10
1 libsystem_kernel.dylib 0x93f7a4bc kill$UNIX2003 + 32
2 libsystem_c.dylib 0x97cdf51b abort + 215
3 libc++abi.dylib 0x905b47e0 abort_message + 151
4 libc++abi.dylib 0x905b2249 default_terminate() + 34
5 libc++abi.dylib 0x905b2289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x905b22f1 std::terminate() + 23
7 libc++abi.dylib 0x905b33e6 __cxa_throw + 110
8 com.adobe.Creative-Cloud-Installer 0x0013508f 0x5f000 + 876687
9 com.adobe.Creative-Cloud-Installer 0x001351d6 0x5f000 + 877014
10 com.adobe.Creative-Cloud-Installer 0x001348de 0x5f000 + 874718
11 com.adobe.Creative-Cloud-Installer 0x0013494c 0x5f000 + 874828
12 com.adobe.Creative-Cloud-Installer 0x00134c0a 0x5f000 + 875530
13 com.adobe.Creative-Cloud-Installer 0x00134da6 0x5f000 + 875942
14 dyld 0x8fe71cda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
15 dyld 0x8fe71fde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
16 dyld 0x8fe6e268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
17 dyld 0x8fe6e0ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
18 dyld 0x8fe5fe05 dyld::initializeMainExecutable() + 211
19 dyld 0x8fe63adb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
20 dyld 0x8fe5f376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
21 dyld 0x8fe5f077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbffa0b34 ecx: 0xbffa0aac edx: 0x93f7b3ba
edi: 0x97cdf451 esi: 0xbffa0ae4 ebp: 0xbffa0ac8 esp: 0xbffa0aac
ss: 0x00000023 efl: 0x00000282 eip: 0x93f7b3ba cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x97cdf444
Logical CPU: 0
Binary Images:
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0x93fd0000 - 0x93fe5fff com.apple.ImageCapture (8.0 - 8.0) <F681CA5B-2871-32CF-8E9F-9220EB387407> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x93fe6000 - 0x94428fff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
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0x944ba000 - 0x94515fff com.apple.htmlrendering (77 - 1.1.4) <CD33B313-7E85-3AC0-9EFF-6B0C05F10135> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x94553000 - 0x94553fff com.apple.CoreServices (57 - 57) <83B793A6-720D-31F6-A76A-89EBB2644346> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x94554000 - 0x9455bfff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
0x94568000 - 0x945c9fff com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <A3B911DB-77DF-3037-A47A-634B08E5727D> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x945ca000 - 0x9464fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E947DC1-7985-3111-A864-58EDD6D955DC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x94650000 - 0x94681fff com.apple.DictionaryServices (1.2 - 184.4) <CCB46C81-57C6-3F45-B77C-4D29E4CD6BA6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x94691000 - 0x947adffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x947ae000 - 0x948e9ff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x94ac2000 - 0x94b07ff7 com.apple.NavigationServices (3.7 - 200) <6AB1A00C-BC94-3889-BA95-40A454B720CE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x94b08000 - 0x94b14ffe libkxld.dylib (2050.24.15) <BEC097B0-9D9A-3484-99DB-0F537E71963E> /usr/lib/system/libkxld.dylib
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0x94b1e000 - 0x94c77ffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <8BF022FC-C38A-34AA-8469-D98294094659> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94c78000 - 0x94cabffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x94cac000 - 0x94cadfff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x94cae000 - 0x94caefff com.apple.Carbon (154 - 155) <C0A26E7B-28F1-3C7E-879E-A3CF3ED5111C> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x94caf000 - 0x94d06ff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x94d07000 - 0x94d07fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x94dfd000 - 0x94dfefff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
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0x95211000 - 0x95214ff7 com.apple.TCC (1.0 - 1) <ABE3CE50-C948-30B1-A343-837D8E7BA9F0> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x952eb000 - 0x952effff com.apple.OpenDirectory (10.8 - 151.10) <E3D2E1A4-6E55-3C23-BCB4-7B9D31EFD605> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x952fb000 - 0x95473ff5 com.apple.QuartzCore (1.8 - 304.3) <F2EFC117-CDC6-3252-A4A8-880965764385> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95474000 - 0x95474ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <F7638E43-F885-372E-9DAE-24D0C21AA66E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95475000 - 0x95493ff3 com.apple.openscripting (1.3.6 - 148.3) <F3422C02-5ACB-343A-987B-A2D58EA2F5A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x95494000 - 0x954a2ff3 libsystem_network.dylib (77.10) <11CAF6A8-17CF-3178-9348-57C5ED494BA8> /usr/lib/system/libsystem_network.dylib
0x954a3000 - 0x955aeff7 libJP2.dylib (850) <3FFCEFA6-317A-34AF-8D99-AEBB017543C5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x955af000 - 0x955affff com.apple.Cocoa (6.7 - 19) <01AA482A-677A-31CA-9EC9-05C57FDDE427> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x958a9000 - 0x95c61ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x95c62000 - 0x95c9dfef libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x95f4d000 - 0x95f79ff7 libsystem_info.dylib (406.17) <2731CC70-DF2E-3BD1-AE73-A3B83C531756> /usr/lib/system/libsystem_info.dylib
0x95f7a000 - 0x96072ff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x96073000 - 0x9607afff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x9607b000 - 0x96085ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
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0x961ab000 - 0x961afffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x961b0000 - 0x961ffff6 libTIFF.dylib (850) <78E121A6-92A2-3120-883C-7AA3C2966F9C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x96200000 - 0x9625affb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x9625b000 - 0x96417ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x964be000 - 0x964befff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x964e5000 - 0x96902fff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x96a67000 - 0x96a79ff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x96a7a000 - 0x96a87ff7 com.apple.AppleFSCompression (49 - 1.0) <9A066D13-6E85-36FC-8B58-FD46E51751CE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x9706c000 - 0x9706dfff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x9706e000 - 0x9706ffff libremovefile.dylib (23.2) <9813B2DB-2374-3AA2-99B6-AA2E9897B249> /usr/lib/system/libremovefile.dylib
0x97070000 - 0x97085fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x9708e000 - 0x9708fffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x97090000 - 0x97099fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9709a000 - 0x970a1ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x970a2000 - 0x970aeff7 com.apple.NetAuth (4.0 - 4.0) <52D23F12-0718-341D-B9DF-16C814022250> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x970af000 - 0x972c6fff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x972c7000 - 0x975e7ff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9763f000 - 0x97687ff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97688000 - 0x976adffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x97859000 - 0x97966ff3 com.apple.ImageIO.framework (3.2.1 - 850) <C964E877-660E-3482-ACF9-EC25DFEAF307> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x97967000 - 0x97968fff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x97969000 - 0x97a76057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x97a77000 - 0x97bc5ff3 com.apple.CFNetwork (596.4.3 - 596.4.3) <547BD138-E902-35F0-B6EC-41DD06794B22> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x97bc6000 - 0x97c05ff7 com.apple.bom (12.0 - 192) <D245FA22-3B6C-3872-B485-BE84AD9098B2> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x97c10000 - 0x97c13ffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x97c14000 - 0x97c90ff3 com.apple.Metadata (10.7.0 - 707.11) <F9BB5BBE-69D0-3309-8280-2303EB1DC455> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x97c91000 - 0x97d4efeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x97d50000 - 0x97de8fff com.apple.CoreServices.OSServices (557.6 - 557.6) <E1600639-3EEC-3DF8-BD40-747BB2117988> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x97dee000 - 0x97e30fff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x97e3d000 - 0x98025ffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98026000 - 0x9803cfff com.apple.CFOpenDirectory (10.8 - 151.10) <3640B988-F915-3E0D-897C-CB04C95BA601> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x980db000 - 0x980dfff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x980e0000 - 0x980f7fff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x98f18000 - 0x990a1ff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x990a2000 - 0x990bfff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x990c0000 - 0x990c0fff libSystem.B.dylib (169.3) <B81FAD7E-8808-3F49-807F-0AD68D0D7359> /usr/lib/libSystem.B.dylib
0x990f1000 - 0x990ffff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x9935b000 - 0x99369fff com.apple.opengl (1.8.9 - 1.8.9) <1872D2CD-00A8-30D1-8ECC-B663F4E4C530> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9936a000 - 0x9940aff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x994a7000 - 0x994a7fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x994af000 - 0x994b3fff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x994b4000 - 0x994b4fff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x994b5000 - 0x994daff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x994db000 - 0x9958aff7 com.apple.CoreText (260.0 - 275.16) <7716C57B-E059-3B30-BBA8-AD7FF6EE3D35> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x9958b000 - 0x99600ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <1D81B09C-98DB-3CDB-990B-459FAE3D8D7A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x99601000 - 0x996f2ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x996f3000 - 0x996fcff9 com.apple.CommonAuth (3.0 - 2.0) <34C4768C-EF8D-3DBA-AFB7-09148C8672DB> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x997bc000 - 0x997c2fff libGFXShared.dylib (8.9.2) <F3B0E66D-5C47-3A5A-A2CD-F0C58E8322C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x997ce000 - 0x99836ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99837000 - 0x99879ffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x998b0000 - 0x998cdfff libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib
0x998ce000 - 0x99910ff7 libcups.2.dylib (327.6) <D994A44F-CCDD-3D40-B732-79CB88F45908> /usr/lib/libcups.2.dylib
0x99917000 - 0x999ebff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x999ec000 - 0x99a4efff libc++.1.dylib (65.1) <35EE57E1-2705-3C76-A75A-75655D720268> /usr/lib/libc++.1.dylib
0x99aed000 - 0x99ed0fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9a616000 - 0x9a61afff com.apple.CommonPanels (1.2.5 - 94) <7B3FC9A4-0F71-31E7-88CE-1BD4CBB655B2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x9a633000 - 0x9a657fff com.apple.PerformanceAnalysis (1.16 - 16) <7B7EAA0B-5208-32DB-B083-D4B62F37EC46> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x9a658000 - 0x9a65bff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x9a65c000 - 0x9a689ffe libsystem_m.dylib (3022.6) <93CEEC8C-FAB5-313C-B0BB-0F4E91E6B878> /usr/lib/system/libsystem_m.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 18218
thread_create: 5
thread_set_state: 202
VM Region Summary:
ReadOnly portion of Libraries: Total=115.0M resident=72.3M(63%) swapped_out_or_unallocated=42.7M(37%)
Writable regions: Total=19.5M written=248K(1%) resident=532K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 11.3M
MALLOC guard page 48K
Memory tag=35 7432K
Stack 64.0M
VM_ALLOCATE 376K
__DATA 5384K
__DATA/__OBJC 96K
__IMAGE 528K
__LINKEDIT 30.4M
__OBJC 1544K
__OBJC/__DATA 4K
__PAGEZERO 4K
__TEXT 84.7M
__UNICODE 544K
mapped file 83.9M
shared memory 12K
=========== =======
TOTAL 289.8MAlso, I saw in another unsolved post here http://forums.adobe.com/message/5430382#5430382 that PDApp.log was requested. ~/Library/Logs/AdobeDownload/LBS.log was also requested, but does not exist on my system.
Here's the contents of my PDApp.log from today.
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - Build Version - 6.0.335.0
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - Logging Level verbosity Set to 4
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - Application initialization start, Looking for command line arguments
Fri Jun 21 09:26:14 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - No AAM Notifier is running so new instance is allowed to run...
Fri Jun 21 09:26:15 2013 [INFO] AAMUpdatesNotifier - Registering Notification to listen messages from another instance
Fri Jun 21 09:26:16 2013 [INFO] AAMUpdatesNotifier - Handle Relaunch Notification Action...
Fri Jun 21 09:26:17 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 09:26:17 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 09:26:17 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 09:26:17 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 09:26:17 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 09:26:17 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 09:26:17 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 09:26:17 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 09:26:17 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 09:26:17 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 09:26:17 2013 [INFO] AAMUpdatesNotifier - CFU .... StatusCode(41) ErrorCode(212)
Fri Jun 21 09:26:17 2013 [ERROR] AAMUpdatesNotifier - Scheduled CFU failed...
Fri Jun 21 09:26:17 2013 [INFO] AAMUpdatesNotifier - Handle updateUI Notification Action...
Fri Jun 21 09:26:17 2013 [INFO] AAMUpdatesNotifier - inside getUpdates
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - All updates count 2
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - haveUpdatesToInstall(status) 0 numberOfApplications 0
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - Releasing all locks acquired
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - Quiting Application
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - Build Version - 6.0.335.0
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - Logging Level verbosity Set to 4
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - Application initialization start, Looking for command line arguments
Fri Jun 21 10:13:55 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - No AAM Notifier is running so new instance is allowed to run...
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Registering Notification to listen messages from another instance
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Handle Relaunch Notification Action...
Fri Jun 21 10:13:56 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:13:56 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:13:56 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:13:56 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:13:56 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:13:56 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:13:56 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:13:56 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:13:56 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:13:56 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:13:56 2013 [INFO] OPM - Build Version - 6.0.238.0
Fri Jun 21 10:13:56 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:13:56 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:13:56 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - CFU .... StatusCode(21) ErrorCode(0)
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Handle updateUI Notification Action...
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - inside getUpdates
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - All updates count 2
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - haveUpdatesToInstall(status) 0 numberOfApplications 0
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Releasing all locks acquired
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Quiting Application
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:40:32 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 10:40:32 2013 [INFO] PDApp.CommandLineParser - Mandatory Arguments --appletID --appletVersion is not given, using default workflow arguments
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:40:32 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:40:32 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:40:32 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:40:32 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:32 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:40:32 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:40:32 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:40:32 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:40:32 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:40:32 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:40:32 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:40:32 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:40:33 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:40:33.238 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:40:33.240 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:40:33.243 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:40:33.250 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :UWA_UI
6/21/2013 10:40:33.253 [INFO] PDAPP.AppletManager Loading Applet: UWA_UI Version = 1.0
6/21/2013 10:40:33.262 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:40:33.264 [INFO] PDAPP.AppletManager Loading progress0 out of 1122223
6/21/2013 10:40:33.303 [INFO] PDAPP.AppletManager Loading progress65536 out of 1122223
6/21/2013 10:40:33.304 [INFO] PDAPP.AppletManager Loading progress131072 out of 1122223
6/21/2013 10:40:33.306 [INFO] PDAPP.AppletManager Loading progress196608 out of 1122223
6/21/2013 10:40:33.307 [INFO] PDAPP.AppletManager Loading progress262144 out of 1122223
6/21/2013 10:40:33.309 [INFO] PDAPP.AppletManager Loading progress327680 out of 1122223
6/21/2013 10:40:33.310 [INFO] PDAPP.AppletManager Loading progress393216 out of 1122223
6/21/2013 10:40:33.312 [INFO] PDAPP.AppletManager Loading progress458752 out of 1122223
6/21/2013 10:40:33.313 [INFO] PDAPP.AppletManager Loading progress524288 out of 1122223
6/21/2013 10:40:33.315 [INFO] PDAPP.AppletManager Loading progress589824 out of 1122223
6/21/2013 10:40:33.346 [INFO] PDAPP.AppletManager Loading progress655360 out of 1122223
6/21/2013 10:40:33.348 [INFO] PDAPP.AppletManager Loading progress720896 out of 1122223
6/21/2013 10:40:33.349 [INFO] PDAPP.AppletManager Loading progress786432 out of 1122223
6/21/2013 10:40:33.351 [INFO] PDAPP.AppletManager Loading progress851968 out of 1122223
6/21/2013 10:40:33.353 [INFO] PDAPP.AppletManager Loading progress917504 out of 1122223
6/21/2013 10:40:33.354 [INFO] PDAPP.AppletManager Loading progress983040 out of 1122223
6/21/2013 10:40:33.356 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1122223
6/21/2013 10:40:33.357 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1122223
6/21/2013 10:40:33.358 [INFO] PDAPP.AppletManager Loading progress1122223 out of 1122223
6/21/2013 10:40:33.664 [INFO] Updater.AppStartup -----PROCESSING APPLICATION STARTUP COMMAND
6/21/2013 10:40:33.665 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:40:33.667 [INFO] Updater.AppStartup commManagerResultCallback
6/21/2013 10:40:33.670 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:40:33.674 [INFO] ZStringLoader Locale set to - en_US
6/21/2013 10:40:33.696 [INFO] Updater.LoadWorkflowCommand Processing the Load workflow command
Fri Jun 21 10:40:33 2013 [INFO] PDApp.AppletManager - Loading Applet - UWA_Native for WindowID - 1
Fri Jun 21 10:40:33 2013 [INFO] UWANative - Build Version - 6.0.335.0
Fri Jun 21 10:40:33 2013 [INFO] UWANative - Logging Level verbosity Set to 4
Fri Jun 21 10:40:33 2013 [WARN] UWANative - Updater UI Locale not found in input xml.
Fri Jun 21 10:40:33 2013 [INFO] UWANative - Updater in non-patch mode
6/21/2013 10:40:33.797 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenLoading
6/21/2013 10:40:33.845 [INFO] Updater.CheckForUpdatesCommand Processing the CheckForUpdatesCommand
Fri Jun 21 10:40:34 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:34 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:34 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:34 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:34 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:34 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:34 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:34 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:34 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:34 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:34 2013 [INFO] OPM - Build Version - 6.0.238.0
Fri Jun 21 10:40:34 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:34 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:34 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:34 2013 [INFO] UWANative - Check for updates returned SUCCESS
6/21/2013 10:40:34.427 [INFO] Updater.CheckForUpdatesCommand CheckForUpdatesStatus returned success
6/21/2013 10:40:34.621 [INFO] Updater.FetchUpdaterPreferencesCommand entered generate product list
6/21/2013 10:40:34.622 [INFO] Updater.FetchUpdaterPreferencesCommand length of channels enabled list is :66
6/21/2013 10:40:34.626 [INFO] Updater.FetchListOfInstalledChannels Processing the FetchListOfInstalledChannels
6/21/2013 10:40:34.654 [WARN] Updater.GetAvailableUpdatesCommand Update Photoshop 13.1.2 for Creative Cloud has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:34.655 [WARN] Updater.GetAvailableUpdatesCommand Update Adobe Illustrator CS6 Update (version 16.2.1) has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:34.659 [INFO] Updater.GetAvailableUpdatesCompleteCommand -------CFU COMPLETED------
6/21/2013 10:40:34.662 [INFO] Updater.PopulateUpdaterMainScreenCommand -----POPULATING OPTIONS SCREEN----
6/21/2013 10:40:34.664 [INFO] Updater.PopulateUpdaterMainScreenCommand NO APPLICABLE UPDATES FOUND
6/21/2013 10:40:34.665 [INFO] Updater.PopulateUpdaterMainScreenCommand Populating all applications upto date screen
6/21/2013 10:40:34.670 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenHome
6/21/2013 10:40:34.694 [INFO] Updater.PopulateUpdaterMainScreenCommand SetOptOption successful. Returned: 0
Fri Jun 21 10:40:34 2013 [WARN] UWANative - Failed to get isViewed from input xml
Fri Jun 21 10:40:34 2013 [INFO] UWAUtilities - Sending Notification to update Notifier
6/21/2013 10:40:37.811 [INFO] Updater.PopulateUpdaterMainScreenCommand USER CLICKED CFU REFRESH ON HOME SCREEN
6/21/2013 10:40:37.827 [INFO] Updater.CheckForUpdatesCommand Processing the CheckForUpdatesCommand
Fri Jun 21 10:40:38 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:38 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:38 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:38 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:38 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:38 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:38 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:38 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:38 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:38 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:38 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:38 2013 [INFO] UWANative - Check for updates returned SUCCESS
6/21/2013 10:40:38.828 [INFO] Updater.CheckForUpdatesCommand CheckForUpdatesStatus returned success
6/21/2013 10:40:38.843 [INFO] Updater.FetchUpdaterPreferencesCommand entered generate product list
6/21/2013 10:40:38.844 [INFO] Updater.FetchUpdaterPreferencesCommand length of channels enabled list is :66
6/21/2013 10:40:38.853 [WARN] Updater.GetAvailableUpdatesCommand Update Photoshop 13.1.2 for Creative Cloud has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:38.854 [WARN] Updater.GetAvailableUpdatesCommand Update Adobe Illustrator CS6 Update (version 16.2.1) has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:38.856 [INFO] Updater.GetAvailableUpdatesCompleteCommand -------CFU COMPLETED------
6/21/2013 10:40:38.857 [INFO] Updater.PopulateUpdaterMainScreenCommand -----POPULATING OPTIONS SCREEN----
6/21/2013 10:40:38.859 [INFO] Updater.PopulateUpdaterMainScreenCommand NO APPLICABLE UPDATES FOUND
6/21/2013 10:40:38.859 [INFO] Updater.PopulateUpdaterMainScreenCommand Populating all applications upto date screen
6/21/2013 10:40:38.861 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenHome
Fri Jun 21 10:40:38 2013 [WARN] UWANative - Failed to get isViewed from input xml
Fri Jun 21 10:40:38 2013 [INFO] UWAUtilities - Sending Notification to update Notifier
6/21/2013 10:40:39.552 [INFO] PDApp.HostMessageHandler Front applet found
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AppletManager - Un-loading Applet - UWA_Native for window ID - 1
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - UWA_Native
6/21/2013 10:40:39.562 [INFO] PDApp.HostMessageHandler Recieved force window close message
6/21/2013 10:40:39.562 [INFO] PDApp.HostMessageHandler Sending message to native
Fri Jun 21 10:40:39 2013 [INFO] PDApp.WindowManager - Destroying window with ID - 1
Fri Jun 21 10:40:39 2013 [WARN] PDApp.WindowManager - GetAPEWindowIDString failed, Unable to find PlayerRef!
Fri Jun 21 10:40:39 2013 [WARN] PDApp.WindowManager - GetAPEWindowIDString failed, Unable to find PlayerRef!
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Fri Jun 21 10:40:39 2013 [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Fri Jun 21 10:40:39 2013 [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating MessageQueueManager
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Fri Jun 21 10:40:39 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating AppletManager
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AppletManager - AppletManager destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating WindowManager
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating NativeCommandHandler
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating NativePlatformHandler
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating ExternalGateway
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating APE
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Releasing all locks acquired
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Quiting Application
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:44:32 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Loading Applet Switcher library: /Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Build Version - 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Logging Level verbosity Set to 4
Fri Jun 21 10:44:32 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Considering following LEID for applet version switching : VideoSuitePremium-CS6-Mac-GM
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Detected identifier in LEID: CS6
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Unable to detect any applicable applet version to switch for appletID: LWA_UI appletVersion: 2.0
Fri Jun 21 10:44:32 2013 [WARN] PDApp.AppletManager - Unable to get the applet switching info... Response is: 8
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:44:32 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:44:32 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:44:32 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:44:32 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:44:32 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:44:32 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:44:32 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:44:32 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:44:32 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:44:32 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:44:33 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:44:33 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:44:33 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:44:33.410 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:44:33.412 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:44:33.415 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:44:33.421 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :LWA_UI
6/21/2013 10:44:33.425 [INFO] PDAPP.AppletManager Loading Applet: LWA_UI Version = 2.0
6/21/2013 10:44:33.433 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:44:33.435 [INFO] PDAPP.AppletManager Loading progress0 out of 1463159
6/21/2013 10:44:33.474 [INFO] PDAPP.AppletManager Loading progress65536 out of 1463159
6/21/2013 10:44:33.475 [INFO] PDAPP.AppletManager Loading progress131072 out of 1463159
6/21/2013 10:44:33.477 [INFO] PDAPP.AppletManager Loading progress196608 out of 1463159
6/21/2013 10:44:33.479 [INFO] PDAPP.AppletManager Loading progress262144 out of 1463159
6/21/2013 10:44:33.481 [INFO] PDAPP.AppletManager Loading progress327680 out of 1463159
6/21/2013 10:44:33.482 [INFO] PDAPP.AppletManager Loading progress393216 out of 1463159
6/21/2013 10:44:33.484 [INFO] PDAPP.AppletManager Loading progress458752 out of 1463159
6/21/2013 10:44:33.485 [INFO] PDAPP.AppletManager Loading progress524288 out of 1463159
6/21/2013 10:44:33.487 [INFO] PDAPP.AppletManager Loading progress589824 out of 1463159
6/21/2013 10:44:33.512 [INFO] PDAPP.AppletManager Loading progress655360 out of 1463159
6/21/2013 10:44:33.514 [INFO] PDAPP.AppletManager Loading progress720896 out of 1463159
6/21/2013 10:44:33.516 [INFO] PDAPP.AppletManager Loading progress786432 out of 1463159
6/21/2013 10:44:33.517 [INFO] PDAPP.AppletManager Loading progress851968 out of 1463159
6/21/2013 10:44:33.519 [INFO] PDAPP.AppletManager Loading progress917504 out of 1463159
6/21/2013 10:44:33.520 [INFO] PDAPP.AppletManager Loading progress983040 out of 1463159
6/21/2013 10:44:33.522 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1463159
6/21/2013 10:44:33.523 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1463159
6/21/2013 10:44:33.525 [INFO] PDAPP.AppletManager Loading progress1179648 out of 1463159
6/21/2013 10:44:33.545 [INFO] PDAPP.AppletManager Loading progress1245184 out of 1463159
6/21/2013 10:44:33.547 [INFO] PDAPP.AppletManager Loading progress1310720 out of 1463159
6/21/2013 10:44:33.548 [INFO] PDAPP.AppletManager Loading progress1376256 out of 1463159
6/21/2013 10:44:33.550 [INFO] PDAPP.AppletManager Loading progress1441792 out of 1463159
6/21/2013 10:44:33.551 [INFO] PDAPP.AppletManager Loading progress1463159 out of 1463159
6/21/2013 10:44:33.855 [INFO] P6Flex.Startup Processing application startup command...
6/21/2013 10:44:33.857 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:44:33.859 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:44:33.872 [INFO] ZStringLoader Locale set to - en_US
6/21/2013 10:44:33.897 [INFO] P6Flex.Startup AppName: CS6 Production Premium
Fri Jun 21 10:44:33 2013 [INFO] PDApp.AppletManager - Loading Applet - LWA_Native for WindowID - 1
Fri Jun 21 10:44:33 2013 [INFO] LWANative - Build Version - 6.0.335.0
Fri Jun 21 10:44:33 2013 [INFO] LWANative - Logging Level verbosity Set to 4
6/21/2013 10:44:33.912 [INFO] ProvCommon.ZStringLoader Applet locale set to - en_US
Fri Jun 21 10:44:33 2013 [INFO] LWANative - pwa_openSession Session key : F8795E9A-B2E7-4A4E-8180-C630B589BF07
Fri Jun 21 10:44:33 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:44:33 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:44:33 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:44:33 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:44:33 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:44:33.935 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - F8795E9A-B2E7-4A4E-8180-C630B589BF07
6/21/2013 10:44:33.936 [INFO] P6Flex.ProvisioningNativeApplet Performing checkWorkflowType...
Fri Jun 21 10:44:33 2013 [INFO] LWANative - Got null language in PVPL. Adding ALL
6/21/2013 10:44:33.968 [INFO] P6Flex.Startup Done processing of StartupCommand
6/21/2013 10:44:33.969 [INFO] StartWorkflowCommand Start processing of StartWorkflowCommand, workflow detected: DeActivation
6/21/2013 10:44:33.971 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_DEACTIVATE_MAIN
6/21/2013 10:44:33.974 [INFO] P6Flex.DeactivationScreenCommand Fetching Suite Activation details...
6/21/2013 10:44:33.976 [INFO] P6Flex.ProvisioningNativeApplet Fetching activated product list for locale: en_US leid: VideoSuitePremium-CS6-Mac-GM
6/21/2013 10:44:43.084 [INFO] P6Flex.ProvisioningNativeApplet Performing DeactivateApp with erase SN: true
Fri Jun 21 10:44:43 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:44:43 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:44:43 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:44:43 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:44:43 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:44:44.187 [INFO] P6Flex.SetDeactivateStatusCommand Received Deactivate status, processing response...
6/21/2013 10:44:44.192 [INFO] P6Flex.SetDeactivateStatusCommand Deactivation successful
6/21/2013 10:44:44.194 [INFO] ProvisioningNativeAppletBase Closing PWASession: F8795E9A-B2E7-4A4E-8180-C630B589BF07 Commit: true
6/21/2013 10:44:44.201 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_DEACTIVATE_SUCCESSFULL
6/21/2013 10:44:48.500 [INFO] P6Flex.QuitCommand Quitting workflow with launchApp: false
6/21/2013 10:44:48.500 [INFO] ProvisioningNativeAppletBase Closing PWASession: F8795E9A-B2E7-4A4E-8180-C630B589BF07 Commit: false
Fri Jun 21 10:44:48 2013 [ERROR] LWANative - Cannot find the session for key - F8795E9A-B2E7-4A4E-8180-C630B589BF07
6/21/2013 10:44:48.503 [WARN] ProvisioningNativeAppletBase closePWASession did not return result tag. Return value is <error>Session not found for key</error>
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native
6/21/2013 10:44:48.506 [INFO] PDApp.HostMessageHandler Recieved force window close message
6/21/2013 10:44:48.507 [INFO] PDApp.HostMessageHandler Sending message to native
Fri Jun 21 10:44:48 2013 [INFO] PDApp.WindowManager - Destroying window with ID - 1
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Fri Jun 21 10:44:48 2013 [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Fri Jun 21 10:44:48 2013 [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating MessageQueueManager
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Fri Jun 21 10:44:48 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating AppletManager
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AppletManager - AppletManager destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating WindowManager
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating NativeCommandHandler
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating NativePlatformHandler
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating ExternalGateway
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating APE
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Releasing all locks acquired
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Quiting Application
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:45:02 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Loading Applet Switcher library: /Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Build Version - 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Logging Level verbosity Set to 4
Fri Jun 21 10:45:02 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Unable to fetch licensing LEID from amtLib xml file. Fallback to Driver LEID
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Considering following LEID for applet version switching : VideoSuitePremium-CS6-Mac-GM
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Detected identifier in LEID: CS6
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Unable to detect any applicable applet version to switch for appletID: LWA_UI appletVersion: 2.0
Fri Jun 21 10:45:02 2013 [WARN] PDApp.AppletManager - Unable to get the applet switching info... Response is: 8
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:45:02 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:45:02 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:45:02 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:02 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:45:02 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:45:02 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:45:02 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:45:02 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:45:02 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:45:02 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:45:02.990 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:45:02.991 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:45:02.995 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:45:03.001 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :LWA_UI
6/21/2013 10:45:03.005 [INFO] PDAPP.AppletManager Loading Applet: LWA_UI Version = 2.0
6/21/2013 10:45:03.013 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:45:03.014 [INFO] PDAPP.AppletManager Loading progress0 out of 1463159
6/21/2013 10:45:03.053 [INFO] PDAPP.AppletManager Loading progress65536 out of 1463159
6/21/2013 10:45:03.055 [INFO] PDAPP.AppletManager Loading progress131072 out of 1463159
6/21/2013 10:45:03.057 [INFO] PDAPP.AppletManager Loading progress196608 out of 1463159
6/21/2013 10:45:03.058 [INFO] PDAPP.AppletManager Loading progress262144 out of 1463159
6/21/2013 10:45:03.060 [INFO] PDAPP.AppletManager Loading progress327680 out of 1463159
6/21/2013 10:45:03.062 [INFO] PDAPP.AppletManager Loading progress393216 out of 1463159
6/21/2013 10:45:03.063 [INFO] PDAPP.AppletManager Loading progress458752 out of 1463159
6/21/2013 10:45:03.065 [INFO] PDAPP.AppletManager Loading progress524288 out of 1463159
6/21/2013 10:45:03.066 [INFO] PDAPP.AppletManager Loading progress589824 out of 1463159
6/21/2013 10:45:03.094 [INFO] PDAPP.AppletManager Loading progress655360 out of 1463159
6/21/2013 10:45:03.096 [INFO] PDAPP.AppletManager Loading progress720896 out of 1463159
6/21/2013 10:45:03.098 [INFO] PDAPP.AppletManager Loading progress786432 out of 1463159
6/21/2013 10:45:03.100 [INFO] PDAPP.AppletManager Loading progress851968 out of 1463159
6/21/2013 10:45:03.102 [INFO] PDAPP.AppletManager Loading progress917504 out of 1463159
6/21/2013 10:45:03.104 [INFO] PDAPP.AppletManager Loading progress983040 out of 1463159
6/21/2013 10:45:03.106 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1463159
6/21/2013 10:45:03.125 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1463159
6/21/2013 10:45:03.127 [INFO] PDAPP.AppletManager Loading progress1179648 out of 1463159
6/21/2013 10:45:03.129 [INFO] PDAPP.AppletManager Loading progress1245184 out of 1463159
6/21/2013 10:45:03.130 [INFO] PDAPP.AppletManager Loading progress1310720 out of 1463159
6/21/2013 10:45:03.132 [INFO] PDAPP.AppletManager Loading progress1376256 out of 1463159
6/21/2013 10:45:03.133 [INFO] PDAPP.AppletManager Loading progress1441792 out of 1463159
6/21/2013 10:45:03.134 [INFO] PDAPP.AppletManager Loading progress1463159 out of 1463159
6/21/2013 10:45:03.435 [INFO] P6Flex.Startup Processing application startup command...
6/21/2013 10:45:03.437 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:45:03.439 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:45:03.446 [INFO] ZStringLoader Locale set to - en_US
6/21/2013 10:45:03.473 [INFO] P6Flex.Startup AppName: CS6 Production Premium
Fri Jun 21 10:45:03 2013 [INFO] PDApp.AppletManager - Loading Applet - LWA_Native for WindowID - 1
Fri Jun 21 10:45:03 2013 [INFO] LWANative - Build Version - 6.0.335.0
Fri Jun 21 10:45:03 2013 [INFO] LWANative - Logging Level verbosity Set to 4
6/21/2013 10:45:03.479 [INFO] ProvCommon.ZStringLoader Applet locale set to - en_US
Fri Jun 21 10:45:03 2013 [INFO] LWANative - pwa_openSession Session key : 3500206D-D167-4091-8436-6C0EA82B8860
Fri Jun 21 10:45:03 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:45:03 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:03 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:03 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:45:03 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:45:03.500 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - 3500206D-D167-4091-8436-6C0EA82B8860
6/21/2013 10:45:03.501 [INFO] P6Flex.ProvisioningNativeApplet Performing checkWorkflowType...
Fri Jun 21 10:45:03 2013 [INFO] LWANative - Got null language in PVPL. Adding ALL
6/21/2013 10:45:03.524 [INFO] P6Flex.Startup Done processing of StartupCommand
6/21/2013 10:45:03.525 [INFO] StartWorkflowCommand Start processing of StartWorkflowCommand, workflow detected: First_Launch
6/21/2013 10:45:03.526 [INFO] StartWorkflowCommand Detected ShowEULA = true, intitaiting EULA workflow...
6/21/2013 10:45:03.528 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_EULA
6/21/2013 10:45:03.531 [INFO] P6Flex.ProvisioningNativeApplet Fetching EULA language list...
6/21/2013 10:45:03.536 [INFO] P6Flex.ProvisioningNativeApplet Done fetching EULA languge list.
6/21/2013 10:45:03.540 [INFO] P6Flex.ProvisioningNativeApplet Fetching EULA for locale - en_US
6/21/2013 10:45:06.413 [INFO] ProvisioningNativeAppletBase Setting EULA for locale - en_US
6/21/2013 10:45:06.417 [INFO] ProvisioningNativeAppletBase Closing PWASession: 3500206D-D167-4091-8436-6C0EA82B8860 Commit: true
Fri Jun 21 10:45:06 2013 [INFO] LWANative - pwa_openSession Session key : 9807D41D-B1FF-437B-A300-148C3B83D09C
Fri Jun 21 10:45:06 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:45:06 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:06 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:06 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:45:06 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:45:06.451 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - 9807D41D-B1FF-437B-A300-148C3B83D09C
6/21/2013 10:45:06.452 [INFO] P6Flex.LaunchWFCommand Start processing of LaunchWFCommand
6/21/2013 10:45:06.455 [INFO] P6Flex.CheckInternetCommand Checking network connection status...
6/21/2013 10:45:07.271 [INFO] P6Flex.CheckInternetCommand Received network status : true
6/21/2013 10:45:07.272 [INFO] P6Flex.ShowTrialWFCommand Trial is not registered, showing Trial Register screen...
Fri Jun 21 10:45:07 2013 [INFO] LWANative - Performing openIMSLibSession...
Fri Jun 21 10:45:07 2013 [INFO] LWANative - pwa_openIMSLibSession Session key : FEFD8DD3-7569-4DF7-9952-382F68E5BE65
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Creating IMSLib instance ...
Fri Jun 21 10:45:07 2013 [INFO] OPM - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:07 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:45:07 2013 [ERROR] IMSLib - Failed in getting value for key in OPMGetValueForKey
Fri Jun 21 10:45:07 2013 [INFO] IMSLibHelper - Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore
Fri Jun 21 10:45:07 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Failed get proxy credentials from local store while creating IMSLib instance ...
6/21/2013 10:45:07.303 [INFO] ProvisioningNativeAppletBase Done opening IMSSession, session key - FEFD8DD3-7569-4DF7-9952-382F68E5BE65
6/21/2013 10:45:07.305 [INFO] ProvisioningNativeAppletBase Fetching default user profile for requested ClientID...
Fri Jun 21 10:45:07 2013 [INFO] LWANative - Performing fetch default user for clientID...
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Performing fetchDefaultUserInfoForClientId...
Fri Jun 21 10:45:07 2013 [INFO] OPM - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:07 2013 [INFO] OPM - returning size of value as:-1073762312
Fri Jun 21 10:45:07 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:45:07 2013 [INFO] OPM - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:07 2013 [INFO] OPM - returning size of value as:-1073763480
Fri Jun 21 10:45:07 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Performing releaseData...
6/21/2013 10:45:07.315 [INFO] ProvisioningNativeAppletBase Retrieved default user profile successfully
6/21/2013 10:45:07.316 [INFO] ProvisioningNativeAppletBase Closing IMSSession: FEFD8DD3-7569-4DF7-9952-382F68E5BE65
Fri Jun 21 10:45:07 2013 [INFO] LWANative - Performing closeIMSLibSession...
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Releasing IMSLib instance ...
6/21/2013 10:45:07.319 [INFO] ProvisioningNativeAppletBase Done closing IMSSession: FEFD8DD3-7569-4DF7-9952-382F68E5BE65
6/21/2013 10:45:07.328 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_REGISTER_TRIAL
6/21/2013 10:45:09.123 [INFO] P6Flex.ProvisioningNativeApplet Loading online Trial license...
6/21/2013 10:45:09.168 [INFO] P6Flex.ProvisioningNativeApplet Online Trial license loaded successfully.
6/21/2013 10:45:09.168 [INFO] P6Flex.RegisterTrialCommand Trail license loaded successfully.
6/21/2013 10:45:09.170 [INFO] ProvisioningNativeAppletBase Performing remember AdobeID...
6/21/2013 10:45:09.173 [INFO] ProvisioningNativeAppletBase Remember AdobeID done successfully.
6/21/2013 10:45:09.174 [INFO] ProvisioningNativeAppletBase Closing PWASession: 9807D41D-B1FF-437B-A300-148C3B83D09C Commit: true
6/21/2013 10:45:09.181 [INFO] P6Flex.QuitCommand Quitting workflow with launchApp: true
6/21/2013 10:45:09.183 [INFO] P6Flex.ProvisioningNativeApplet Performing LaunchApplication for path - /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native
6/21/2013 10:45:09.207 [INFO] PDApp.HostMessageHandler Recieved force window close message
6/21/2013 10:45:09.208 [INFO] PDApp.HostMessageHandler Sending message to native
Fri Jun 21 10:45:09 2013 [INFO] PDApp.WindowManager - Destroying window with ID - 1
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Fri Jun 21 10:45:09 2013 [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Fri Jun 21 10:45:09 2013 [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating MessageQueueManager
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Fri Jun 21 10:45:09 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating AppletManager
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AppletManager - AppletManager destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating WindowManager
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating NativeCommandHandler
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating NativePlatformHandler
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating ExternalGateway
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating APE
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Releasing all locks acquired
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Quiting Application
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:45:23 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 10:45:23 2013 [INFO] PDApp.CommandLineParser - Mandatory Arguments --appletID --appletVersion is not given, using default workflow arguments
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:45:23 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:45:23 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:45:23 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:45:23 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:23 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:45:23 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:45:23 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:45:23 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:45:23 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:45:23 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:45:23 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:45:23 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:45:23.907 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:45:23.908 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:45:23.911 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:45:23.918 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :UWA_UI
6/21/2013 10:45:23.921 [INFO] PDAPP.AppletManager Loading Applet: UWA_UI Version = 1.0
6/21/2013 10:45:23.929 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:45:23.930 [INFO] PDAPP.AppletManager Loading progress0 out of 1122223
6/21/2013 10:45:23.970 [INFO] PDAPP.AppletManager Loading progress65536 out of 1122223
6/21/2013 10:45:23.972 [INFO] PDAPP.AppletManager Loading progress131072 out of 1122223
6/21/2013 10:45:23.974 [INFO] PDAPP.AppletManager Loading progress196608 out of 1122223
6/21/2013 10:45:23.975 [INFO] PDAPP.AppletManager Loading progress262144 out of 1122223
6/21/2013 10:45:23.977 [INFO] PDAPP.AppletManager Loading progress327680 out of 1122223
6/21/2013 10:45:23.979 [INFO] PDAPP.AppletManager Loading progress393216 out of 1122223
6/21/2013 10:45:23.980 [INFO] PDAPP.AppletManager Loading progress458752 out of 1122223
6/21/2013 10:45:23.982 [INFO] PDAPP.AppletManager Loading progress524288 out of 1122223
6/21/2013 10:45:23.983 [INFO] PDAPP.AppletManager Loading progress589824 out of 1122223
6/21/2013 10:45:24.007 [INFO] PDAPP.AppletManager Loading progress655360 out of 1122223
6/21/2013 10:45:24.009 [INFO] PDAPP.AppletManager Loading progress720896 out of 1122223
6/21/2013 10:45:24.010 [INFO] PDAPP.AppletManager Loading progress786432 out of 1122223
6/21/2013 10:45:24.012 [INFO] PDAPP.AppletManager Loading progress851968 out of 1122223
6/21/2013 10:45:24.013 [INFO] PDAPP.AppletManager Loading progress917504 out of 1122223
6/21/2013 10:45:24.015 [INFO] PDAPP.AppletManager Loading progress983040 out of 1122223
6/21/2013 10:45:24.017 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1122223
6/21/2013 10:45:24.020 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1122223
6/21/2013 10:45:24.039 [INFO] PDAPP.AppletManager Loading progress1122223 out of 1122223
6/21/2013 10:45:24.326 [INFO] Updater.AppStartup -----PROCESSING APPLICATION STARTUP COMMAND
6/21/2013 10:45:24.327 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:45:24.328 [INFO] Updater.AppStartup commManagerResultCallback
6/21/2013 10:45:24.331 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:4 -
Creative Cloud Installation Failure
Second night with the same issue, creative cloud for desktop on Windows 7 wants to update again. It starts, downloads, and fails again. Last night I went through the effort of trying to repair it via the other forum topics. I ended up uninstalling everything with the clean command, renamed the OOBE directory multiple times to something else, and finally installed everything again. Of course, shutdown and restart this evening... there is a new update... and Fail. Back to the starting point again.
Looking at the installation logs it appears the root cause is the creative cloud installation is not getting administrator rights. It's not asking for them either. Accord to the OOBE LOGS, it can't clean up and remove some directories. Thus is rolls back the installation and calls it a failure.
From Adobe CSXS Infaturcture 4 Driver 4 09-04-2013.log
09/04/13 19:15:16:941 | [INFO] | | OOBE | DE | | | | 3292 | UninstallSeq property not found in database
09/04/13 19:15:16:957 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\InDesign". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 1)
09/04/13 19:15:16:957 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
09/04/13 19:15:16:988 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\Fireworks CS6\Commands". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 2)
09/04/13 19:15:16:988 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
09/04/13 19:15:16:988 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\ExtendScript Toolkit". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 4)
09/04/13 19:15:16:988 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
09/04/13 19:15:16:988 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\dynamiclinkmediaserver". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 5)
09/04/13 19:15:16:988 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
09/04/13 19:15:16:988 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\dynamiclinkmanager". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 6)
09/04/13 19:15:16:988 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
09/04/13 19:15:16:988 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\CS6ServiceManager". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 7)
09/04/13 19:15:16:988 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
09/04/13 19:15:17:004 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\Adobe QT32 Server". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 8)
09/04/13 19:15:17:004 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
09/04/13 19:15:17:035 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\Adobe Photoshop CS6". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 9)
09/04/13 19:15:17:035 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
09/04/13 19:15:17:035 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\Adobe Media Encoder". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 10)
09/04/13 19:15:17:035 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
09/04/13 19:15:17:082 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\InDesign\Version 8.0\en_US\Extensions". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 11)
09/04/13 19:15:17:082 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
09/04/13 19:15:17:082 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\InDesign\Version 8.0\en_US". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 12)
09/04/13 19:15:17:082 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
09/04/13 19:15:17:082 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\InDesign\Version 8.0". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 13)
09/04/13 19:15:17:082 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
09/04/13 19:15:17:082 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\InDesign". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 14)
09/04/13 19:15:17:082 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
09/04/13 19:15:17:097 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\Fireworks CS6\PreInstall". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 15)
09/04/13 19:15:17:097 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
09/04/13 19:15:17:097 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\Fireworks CS6". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 16)
09/04/13 19:15:17:097 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
09/04/13 19:15:17:097 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 17)
09/04/13 19:15:17:097 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
09/04/13 19:15:17:113 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 18)
09/04/13 19:15:17:113 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
09/04/13 19:15:17:113 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 19)
09/04/13 19:15:17:113 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
09/04/13 19:15:17:113 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\PCF". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 20)
09/04/13 19:15:17:113 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 20)
09/04/13 19:15:17:144 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\HelpCfg\en_US". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 21)
09/04/13 19:15:17:144 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 21)
09/04/13 19:15:17:144 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\HelpCfg". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 22)
09/04/13 19:15:17:144 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 22)
09/04/13 19:15:17:144 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\APE". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 23)
09/04/13 19:15:17:144 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 23)
09/04/13 19:15:17:175 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 24)
09/04/13 19:15:17:175 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 24)
09/04/13 19:15:17:175 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 25)
09/04/13 19:15:17:175 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 25)
09/04/13 19:15:17:175 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 26)
09/04/13 19:15:17:175 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 26)
09/04/13 19:15:17:175 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 27)
09/04/13 19:15:17:175 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 27)
09/04/13 19:15:17:175 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 28)
09/04/13 19:15:17:175 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 28)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 29)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 29)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 30)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 30)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 31)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 31)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 32)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 32)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 33)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 33)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 34)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 34)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 35)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 35)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 36)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 36)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 37)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 37)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 38)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 38)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 39)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 39)
09/04/13 19:15:17:238 | [INFO] | | OOBE | DE | | | | 3292 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\CommonUninstall.db
09/04/13 19:15:17:238 | [INFO] | | OOBE | DE | | | | 3292 | Physical payload uninstall result:0
Executive Summary: Can't clean up some directories and can't update the registry. Looks like a permission issue.
Of course there is more information from the other installation log Adobe Setup Error.log
08/29/13 18:35:05:823 | [INFO] | | OOBE | DE | | | | 4976 | DEVersion: 5.0.0.0
08/29/13 18:35:05:824 | [INFO] | | OOBE | DE | | | | 4976 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[ 4976] Thu Aug 29 18:35:05 2013 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[ 4976] Thu Aug 29 18:35:05 2013 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[ 4976] Thu Aug 29 18:35:05 2013 INFO
:: END TIMER :: [Total Timer] took 58.1389 milliseconds (0.0581389 seconds) DTR = 68.8008 KBPS (0.0671882 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Looks like the mystery hash based installation package your attempting to uninstall is not installed. Funny, most would call that a success (it's not there after all) and just move on to the installation step. However, it appears the world has ended and we can no longer proceed.
My issue is that I see this over and over again in the installation logs as I travel back in time. Same package, same permission issues. The result is the same generic installation failed message with no additional explaination. Then your make me jump through hoops to work around this issue when to me this is a software bug that should be a severity 1 given the number of topic posts. Instead I waste my time posting on the forum and performing the same work around over and over again. Instead of using the tools to do something creative.
So when are the Engineers going to fix this issue instead of posting the same work around over and over?Didn't work. I uninstalled the apps that won't update, ran the Adobe CC cleaner, reinstalled, and still the same apps will not update.
Here is what I get from Windows' Event Viewer for Photoshop CC:
The description for Event ID 1 from source Adobe Setup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Installing Adobe Photoshop CC Driver 14.0.0.0 {2D99B50E-431D-4AA8-85C1-172A6F8BCF09}
the message resource is present but the message is not found in the string/message table
And for InDesign:
The description for Event ID 1 from source Adobe Setup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Installing Adobe InDesign CC 9.0.0.0 {BC448016-6F11-1014-B0EA-97CEE6E26CB6}
the message resource is present but the message is not found in the string/message table -
Photoshop 13.1.2 for Creative Cloud
Installation failed. Error Code: U44M1P7What is the current version of Ps (Help->System Info), if you have 13.0.1.2 already applied then you need to re-install Ps to get Ps 13.1.2.
As 13.1.2 is a subscription patch this would not get applied over 13.0.1.2.
If this still does not resolves your issue, Kindly mail me installer logs.
For Mac:
"Library/Logs/Adobe",
For Win:
Program Fies(x86)\Common Files\Adobe\Installers
Please mail me @ [email protected]
Regards,
Ashutosh
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