Creative Cloud, instead of saying Install it says Try....why?

I have the Creative Cloud through my school, I need to install Premier Pro, but instead of saying Install it says Try....why?
THANK YOU

If you are getting try option instead of install, that means there is no active subscription with the account you are using. First confirm if you are using the correct email address under which the subscription is associated. In Creative Cloud desktop Click gear icon on the top right corner and open preferences. Then click on accounts.
You can see the email address which is used to sign in. If it is wrong sign out and sign in back with correct email address.
If you are using correct email address, I would suggest you to contact Adobe support and check if there is any issues with your account.
Contact Customer Care

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    2014-10-16 16:25 GMT-07:00 Jeff A Wright <[email protected]>:
          Adobe Community <https://forums.adobe.com/?et=watches.email.thread>     Installing
    AI with Creative Cloud account - still says trial.
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    <https://forums.adobe.com/people/JeffAWright?et=watches.email.thread>
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    <https://forums.adobe.com/message/6838002?et=watches.email.thread#6838002>

  • Adobe Creative Cloud Console 2014 shows INSTALL instead of UPDATE next to installed CC2014 software

    From a "STRANGE SITUATION" issue discussed in: RANT: cloud re-install    ("strange situation")
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    You are now chatting with 'Fazal'
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  • Trying to download creative cloud but it says a copy is already running

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  • I Can't sign into my creative cloud. It says i've been signed out.

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  • I am trying to download creative cloud, but it says "installer failed to initialize". What is this and how do I fix it?

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  • I have cs4 master and I want to get creative cloud which it says you can get for lower price if you have cs3 or higher but it says i can't why?

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  • Creative Cloud Desktop Failed to Install

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  • Tried to install creative cloud update on windows 8.1.  Got error code 50.  Tried again then unistalled old creative cloud and tried new install. got error code 50 again.

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    "Failed to install" | Creative Cloud Desktop : https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

  • Adobe creative cloud set up to install on a mac with parallels windows 8

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    I have just the regular version, not Professional.
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    Op 21 nov. 2013 om 12:57 heeft Krishnam <[email protected]> het volgende geschreven:
    Re: adobe creative cloud set up to install on a mac with parallels windows 8
    created by Krishnam in Adobe Creative Cloud - View the full discussion
    Hi MacLesNL,
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    Thanks, Krishnam
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  • Creative Cloud is not acknowledging installed apps, is there a solution?

    Creative Cloud is not acknowledging installed apps since the upgrade, all I am seeing is "install" or "try" buttons even for the apps already on my system. Nothing under "installed apps"
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    Please refer to the steps in :
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    Re: Creative Cloud not showing apps.
    Installed apps not shown as installed
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    Regards
    Rajshree

  • Error message "We have encountered the following issues: Creative Cloud desktop failed to install

    I have Creative Suite 6 Design and Web Premium.  The Application Manager applied updates to the CS6 Perpetual Licanse Products, but did not recognize I have a new Creative Cloud Subscription for Phoroshop and Lightroom.  When attempting to install Creative Cloud Desktop, the installation fails with no details available other than the error message above.
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    Message body         We've encountered the following issues:
                                  Creative Cloud desktop failed to install
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    Hi BillC29,
    Welcome to the Community,
    Try the following steps and let us know if it helps:
    Download and run Creative Cloud Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
    Run Creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
    Once done rename OOBE Folder from these locations to OOBE.old
         Windows: C:\Program Files (x86)\Common Files\Adobe
                            C:\Users\(UserName)\AppData\Local\Adobe
    Restart Windows
    Download Creative Cloud via https://creative.adobe.com/products/creative-cloud
    Launch Creative Cloud.
    -Ankit

  • Creative Cloud Desktop fails to install

    I've been trying to install the Creative Cloud Desktop in Windows 7, but I keep getting the failure message. I've tried the instructions here: http://www.ana-todor.ro/simple-fix-for-creative-cloud-desktop-failed-to-install-error/15/0 8/2013/, but it's still not working.
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    Hi DCWilson451,
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    http://www.adobe.com/support/contact/cscleanertool.html
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    Go to creative.adobe.com -> Download Center -> Download Creative Cloud

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    Zana

    Nobody can tell you anything without proper system info or other technical details.
    Mylenium

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    I'm getting this error message; "The add-on Creative Cloud Libraries failed to install: general error message."  Can anyone tell me how to fix this?

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