Creative Cloud is a scam

Creative Cloud is a scam.First u get the first month free and than you hooked. They will charge your card 50% off the yearly fee.I SAY WE SHOULD START A LAWSUIT AGAINST ADOBE FOR STEALING CUSTOMERS MONEY.

Hi there
I have sent you a message with information about your particular case.
Thanks
Bev

Similar Messages

I cannot cancel Creative Cloud monthly membership, is this a scam?

nt

Hi there
You have a Creative Cloud for Teams Annual plan (billed on a monthly basis) so will need to contact support for cancellation assistance - see Cancel your membership or subscription | Creative Cloud
Section - Cancel an annual membership (individual or team)
Thanks
Bev

Creative Cloud: Nothing But Daylight Robbery?

I work for an academic institution in Surrey that has been using Adobe CS3 Suite since 2009. Many of the Adobe tools are used around the school between students and staff, and it has become a required resource for many.
With the last few PCs around the school being moved to Windows 7, and our Media department's request to move to Premiere Pro and After Effects, it became clear that we would need to upgrade. We looked at the CS6 Master Suite and the possibility of beginning a volume license agreement that could help keep us up to date in the future.
Then Adobe announced that there would be no CS7 and that the Creative Cloud subscription service would be the only way to access the CS suite in the future.
Last month we received a quote for CS6 that would cover our whole school. We would own all of the Adobe CS suite applications, we could put them on all of our PCs (where relevant) and it would cost us approx. £9.5k
Hearing that CC was replacing CS7 we received a revised quote to see what the equivalent would be on the new CC system. The quote for CC was £19.5k (!?!)
I have since contacted Adobe support to question this, as it seemed implausible that Adobe would just start charging academic institutions double what they were being charged a month ago. After speaking with several people on Adobe's "support" line I have received no explanation. No clarification. I have no idea where we stand with these products now. The only thing that has been explained to me is that with CC "you get to always have the most recent version of the application". How is this a benefit worth paying double for? Under the old license scheme I could have purchased a completely new version of the CS Master Suite every year on site license, and it still would only be costing half what the Creative Cloud now costs..
One support lady even quoted me £15k per month to use CC based on our staff numbers. Have Adobe gone literally insane? The world is under a global recession and you are quoted academic institutions with 150 FTEs £15k a month to use your software?!?
From everything I have seen so far, the Creative Cloud is an enormous scam. It is a way for Adobe to halve its costs, yet charge double. There is no benefit to what is now offered for us. There is also no choice.
Unfortunately as Adobe owns thus entire sector, there are no other competitors to look at. I will have to purchase (the now end-of-life) CS6 suite. Hopefully this will last us a few years, and by that time Adobe's "visionary" management will be gone and there will actually be an academic licensing system of use.
From Adobe’s website:
”The Adobe Education Enterprise Agreement (EEA) offers substantial savings to primary and secondary schools and higher education institutions on volume software purchases of creative and Adobe® Acrobat® software. EEA provides your institution access to feature releases and updates for the products licensed over the EEA term”
So our costs going from £9.5k to £19.5k is Adobe’s idea of “substantial savings”. Is this incompetence or just a flagrant lie? To keep this price in perspective, £19.5k is more than we pay for Windows, Office, VMWare, Veeam, Symantec Backup, SEP & Altiris combined.
Are there any other schools in the same boat? Have we been horribly mis-quoted? Have Adobe lost the plot? Any information would be greatly appreciated.

Creative Cloud - Education - Colleges and Universities - Pricing
ghsadmin wrote:
Are there any other schools in the same boat? Have we been horribly mis-quoted? Have Adobe lost the plot? Any information would be greatly appreciated.
Hi ghsadmin, welcome to the forums,
You are certainly not alone, here is one such article on the topic:
Inside Higher Education -- Confusion in the Cloud
http://www.insidehighered.com/news/2013/05/22/adobe-pricing-plan-raises-concerns
Here are a few quotes from the article:
College officials are concerned and confused by new licensing terms from Adobe they fear will dramatically raise costs.
"There is no question about it, there are some customers that will see a price increase," said Johann Zimmern, a director in Adobe’s education unit.
Allan Chen, the chief information officer at Menlo College, has taken a look at the licensing terms and is ready to stop using some Adobe products altogether because he thinks the university could face a roughly 700 percent increase in costs. Even though its user base is small – only about 20 people – that is an unaffordable increase, Chen said.
But one procurement official at a large university system said college officials across the country have been slogging through terms and conditions and are now appalled at Adobe’s plans, which the official estimated would cost five times more than the official’s system could afford.
So no, you are not alone concerning the education sector, as well as your counter parts in other areas such as non-profit organizations, small businesses, freelancers, corporate users, are all voicing concerns over this new "subscription only" idea, it's pricing and overall concerns, etc.
A few others whom are concerned in general:
Eliminate the "mandatory" Creative Cloud subscription model
https://www.change.org/petitions/adobe-systems-incorporated-eliminate-the-mandatory-creati ve-cloud-subscription-model
Eliminate the "mandatory" Creative Cloud subscription model
https://www.facebook.com/NoMandatoryCreativeCloud

Can I purchase Creative Cloud subscriptions for longer than one year at a time?

I work in the design department of a large business, currently using Creative Suite 6 (Design Standard edition, which includes PS and AI).
I'd like to get the some of the new CC features, but my manager won't commit to a turnkey month-to-month or even annual rental of Creative Cloud apps (it's a pain for our department's purchaser to have to do orders more than once a year). That said, if they could take care of, say, two years at once, I might get the software. Is this an option? I'm one of only a few folks who use Adobe software (it's not a design business; we're just part of a small design department, and all software purchases need to go through this person, after which they're reimbursed). I'm not interested in any of the extra storage or central administration options that come with the higher priced business subscription.
Thanks!

http://www.adobe.com/au/products/creativecloud/faq.html
Are there any unique benefits that come with my paid membership?
Yes, as a member of Creative Cloud, you get many benefits that you do not get when you purchase a traditional shrinkwrapped product:
Access to both the Mac OS and Windows® versions of the desktop applications and the ability to install them on your primary computer and one backup computer. So, if you have a Mac at home and a PC at work, you can install your applications on both as long as they are not running at the same time. See the product license agreements page for more information.

How can multiple users use the same Creative Cloud Individual on one single-machine?

We have one shared graphics workstation, which is infrequently in use by different people - therefore we bought a single-workstation license (which we were referred to "Creative Cloud Individual"). In the FAQs it says it installs locally, but whenever a user different from the installing adminstrator logs in, he is forced to use the trial.
Is there a way to make the local installation usable on that single machine for multiple users?
Thanks in advance for your reply

Serenatasystems do the other users not have administrator access? What happens if they sign in using the Adobe ID tied to your Creative Cloud subscription? Do your Adobe Creative applications then exit trial mode?

AAMEE 3.1 for Creative Cloud?

Has it been confirmed that the AAMEE 3.1 build will work with Creative Cloud for Teams or even the Desktop app? Adobe's documentation doesn't state anything about Creative Cloud; only about CS6.
Creative Suite Enterprise Deployment | Adobe Developer Connection
Thanks!

Hi Jules,
Sorry to hear about your difficulties.
My recommendation would be
- Uninstall PS via Mac HD > Applications > Utilities > Adobe Installers (Mac OS X)
- Create a new user with Admin rights, log out of your current account and into the newly created one
10.7 http://support.apple.com/kb/PH4600
10.8 http://support.apple.com/kb/PH11468
- Reinstall Photoshop CS6 via Adobe Application Manager
- Try to update to 13.1 using Help > Updates in Photoshop CS6
-Dave

[解決事例]IT 管理者は.どのユーザーが Creative Cloud ストレージ.サービスおよびアプリケーションにアクセスできるかをコントロールできますか?

【回答内容】
はい。IT 管理者は、カスタマイズしたデプロイメントパッケージ（業界標準の MSI および PKG ファイル）を無料の Creative Cloud Packager で作成することで、
クリエイティブアプリケーションおよびアップデートのデプロイメントをコントロールできます。
新しい Adobe Enterprise Dashboard では、組織内のどのユーザーとグループがクラウドストレージおよびサービスにアクセスできるかを IT 管理者がコントロールできます。

App-V 5 SP1 Creative Cloud Enterprise Illustrator 213:19 Error

Hello, I'm currently working on creating an App-V 5 sequence for Adobe Creative Cloud Enterprise. Firstly I'm trying to create a sequence for CC Illustrator, however I'm running into what appear to be licensing errors.
From what I understand in Adobe Create Cloud Enterprise, the licensing restrictions which tie the license to the machine have now been removed so that packages can be created with serial numbers included for deployment and imaging purposes.
I've created a package for Illustrator using the Creative Cloud Packager and included the serial number and then sequenced this in App-V 5.
When I deploy this app-v sequence, Illustrator loads but I end up with a 213:19 error. Looking in the amt3.log the full error is
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | error deleting bad mkey:
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | Could not load machine key
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | License store synchronization took 14.6 ms and return "License Store Access Failure: Machine key cannot be deleted (213:19)".
09/24/13 16:58:35:539 | [INFO] | | | | ALM | | | 5624 | _time_: (func: ALM_License_SilentValidate, duration: 0.078 sec)
09/24/13 16:58:35:539 | [INFO] | | | | ALM | | | 5624 | _info_: ALM_License_SilentValidate return license status: Invalid and error: 213 : 19
09/24/13 16:58:35:539 | [ERROR] | | | | ALMService | | | 5624 | ERROR: License_Check error 213:19. (Errno = 2)
I've also tried creating a package using a trial licence and then using the adobe_prtk.exe tool to serialize the product at launch with no success.
I've read the support statemnt at http://helpx.adobe.com/creative-suite/kb/technical-support-boundaries-virtualized-or.html, but would appreciate direction from adobe as to what would be causing the above error.

Hello, thanks for the reply.
I have read those articles (multiple times :-)) I've installed the required c++ redistributables on the sequencer and also on the test machines.
I'm not getting any errors being reported in the App-V eventlogs.
I initially used the adobe_prtk.exe tool to serialize the app-v application at launch via startprocess in the userconfig file as shown. This runs but it doesn't work around this issue.
<UserScripts>
      <StartProcess RunInVirtualEnvironment="true">
        <Path>[{AppVPackageRoot}]\..\Scripts\adobe_prtk.exe</Path>
        <Arguments>--tool=VolumeSerialize --provfile=[{AppVPackageRoot}]\..\Scripts\prov.xml</Arguments>
        <Wait RollbackOnError="true"/>
<ApplicationId>[{AppVPackageRoot}]\Support Files\Contents\Windows\Illustrator.exe</ApplicationId>
      </StartProcess>
    </UserScripts>
Following that I read that AAMEE 3.1 removed the (http://blogs.adobe.com/oobe/2012/09/aamee-3-1or-why-puffer-fish-is-a-delicacy.html) machine to license issue
therefore allowing packages to be created using serial numbers and to be included within build images.
As I'm packaging Creative Cloud (not CS6), I'm assuming this has been carried into the Creative Cloud Packager for Enterprise which now must be used.
Any other ideas appreciated.

Problems with Adobe creative cloud offline packages ( Windows )

Hi
When I try to install packages that are created with Adobe Creative Cloud Packager for Enterprise they start installing and then they roll-back in the middle of the process without returning any error.
Not really sure what can cause this as there are not many options to select from when creating the package itself...
Any ideas anyone?
thanks

i7 CPU Windows 7 64-bit 12GB ram
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Action start 15:39:54: IsolateComponents.
Action ended 15:39:54: IsolateComponents. Return value 0.
Action start 15:39:54: CostFinalize.
Action ended 15:39:54: CostFinalize. Return value 1.
Action start 15:39:54: CAInstallMode.
Action ended 15:39:54: CAInstallMode. Return value 1.
Action start 15:39:54: SetODBCFolders.
Action ended 15:39:54: SetODBCFolders. Return value 0.
Action start 15:39:54: MigrateFeatureStates.
Action ended 15:39:54: MigrateFeatureStates. Return value 0.
Action start 15:39:54: InstallValidate.
Action ended 15:39:55: InstallValidate. Return value 1.
Action start 15:39:55: RemoveExistingProducts.
Action ended 15:39:55: RemoveExistingProducts. Return value 0.
Action start 15:39:55: InstallInitialize.
Action ended 15:39:56: InstallInitialize. Return value 1.
Action start 15:39:56: SxsInstallCA.
1: sxsdelca 2: traceop 3: 1256 4: 0
1: sxsdelca 2: traceop 3: 1257 4: 0
1: sxsdelca 2: traceop 3: 1258 4: 0
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: uplevel.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.6195.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.6195.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.89.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.96.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.94.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.93.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.89.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.99.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.98.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.93.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.95.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.97.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.94.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.95.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.96.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.100.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.104.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.97.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3044.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.101.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.98.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.103.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.99.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.193.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.100.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3069.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.101.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.103.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.1833.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.104.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.238.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4028.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.193.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3051.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.238.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3044.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4027.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4053.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3051.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3069.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4029.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.1833.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
1: sxsdelca 2: traceop 3: 1289 4: 0
1: sxsdelca 2: traceop 3: 1290 4: 0
1: sxsdelca 2: traceop 3: 1292 4: 0
1: sxsdelca 2: traceop 3: 1318 4: 0
1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4052.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4407.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
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1: sxsdelca 2: traceop 3: 1284 4: 0
1: sxsdelca 2: traceop 3: 1288 4: 0
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1: sxsdelca 2: traceop 3: 1284 4: 0
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1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4053.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
1: sxsdelca 2: traceop 3: 1284 4: 0
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1: sxsdelca 2: traceop 3: 1284 4: 0
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1: sxsdelca 2: traceop 3: 1284 4: 0
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Generate prov.xml for Creative Cloud. Return Code 27

We're trying to follow this guide (Creative Cloud Help | Using Adobe Provisioning Toolkit Enterprise Edition) to serialize a package (or something). We're stuck on generating prov.xml. My best attempt at an entry is:
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\APTEE>adobe_prtk.exe --tool=VolumeSerialize --generate --serial=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx --regsuppress=ss --eulasuppress --locales=en_US --provfilepath=C:\Program Fil
es (x86)\Common Files\Adobe\OOBE\PDApp\CCP
It says half of this is optional, but I'm skeptical.
Anyway, I'm getting return code 27. This indicates that it is unable to edit the prov.xml file specified. I didn't specify a prov.xml file, I'm trying to make one. The syntax I'm using differs from what I found on the page I linked, as that was giving me syntax errors. I lifted this off someone else's code. I've tried just about every variation I can think of. Any help would be appreciated.
This is on Windows

One of these links may help
http://helpx.adobe.com/creative-cloud/packager.html
http://forums.adobe.com/community/download_install_setup/creative_suite_enterprise_deploym ent

Failure to install Creative Cloud Master for Windows

Hi all,
I am using an Enterprise Creative Cloud and have packaged the Adobe CC Master for Windows.
I have followed the rules of installation by installing Acrobat XI first.
Upon installation of Acrobat, I proceeded to install Creative Cloud by going to the Build folder and install the Setup.exe by running as an Administrator. I have also disabled my anti-virus scanner as well. It starts to scan my harddisk and there is a progress bar that displays. Mid-way down the installation process, it just stops installing and it immediately uninstalls by displaying the progress-bar back to the start.
Why is this so? I understandthat by having an Entreprise account does not need you to go by the normal way of going to the Creative Cloud Manager to download and have a password to type in right?
Can anyone help me?
Thanks!

Hi Romit Sinha,
Thanks for your prompt response.
For some strange reasons, after I restarted my computer, disabled my anti-virus again and run the setup.exe using the administrator rights, it manages to install the CC apps within the build folder.
However, may I know how do I install both Edge Reflow and Edge Code? As I am using an enterprise edition, I don't see these 2 products within the Build or Exclusions folder. Must I log in to the Creative Cloud (using my Adobe ID and password) to download them?
If I log-in using my adobe account, will Adobe start charging me which will be ludicrous as I already have an enterprise edition.
What gives?
Thanks and Regards

[解決事例]Creative Cloud エンタープライズ版は.個人所有のデバイス(BYOD)環境または従業員に自宅からの作業を許可している組織で動作しますか?

【回答内容】
はい。組織は Creative Cloud エンタープライズ版のユーザー指定デプロイメントを実装した後で、Adobe Enterprise Dashboard を使用して、組織が所有していないコンピューターを持つユーザーを管理できます。

Issues with Creative Cloud for teams deployment workflow

The Adobe Creative Cloud for teams IT Deployment Guide lists out steps for IT admins to deploy the CS6 applications and then have their end-users license the trial software with their Adobe IDs once they have been invited to the team. There are two major issues with this document.
First, the media that is on the FTP is not for North American English. We are working to get that posted on the FTP site ASAP. In the meantime, you can find the CS6 MC media from: http://www.adobe.com/downloads/
[Note: Getting media from that page requires the use of the Adobe Download Assistant which is very consumer focused. Sorry about that.]
Second, in order to have the ability to login properly with a Creative Cloud for Teams account the system needs to have the latest copy of Adobe Application Manager installed. If you do not do this step the end user will be prompted for a serial number.
Unfortunately the Adobe Application Manager can’t be packaged with AAMEE nor is it a native installer. I know, I know! Here are the links to the Adobe Application Manager installers:
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
It can be installed from command line by:
Win: <Path to Setup.exe>Set-up.exe –mode=silent –action=install
Mac: <path to ASU> /ASU/Install.app/Contents/MacOS/Install –mode=silent –action=install
Jody Rodgers | Sr. Product Manager | Creative Cloud for Enterprise | Adobe Systems

Hi Boncker,
I see that you have an active Subscription under your account . Please launch any of the installed product and when you get the trial prompt , please click on License this software and then Enter the Adobe Id & Password for the account that you have accepted the invite .
Please do let us know if that worked for you or not .
Cheers,
Kartikay Sharma

How do you deploy adobe acrobat xi from creative cloud for enterprise?

Hello,
We purchased Creative Cloud Enterprise and our new supervisor wants adobe acrobat on all computers. I downloaded the package through Creative Cloud and used the customization wizard to customize the msi in the exceptions folder just like the instructions said. I followed the steps and deployed it out using Dell Kace. When a user tries to open Acrobat, it tells them they have a trial version and they must register the product. The instructions for the customization wizard said not to put the creative cloud serial number into the customization tool. Is there something I'm missing with deploying adobe acrobat and creative cloud?
Thanks,
Michael

I'm not a CC expert, but I think normally admins configure Acrobat and then deploy everything via the Creative Cloud Packager. Acrobat certainly needs to be licensed, so when you only have a CC license, it's best to deploy in a standard way so that Acrobat get serialized with the license you have.
19 Creative Cloud Packager Installs — Enterprise Administration Guide
hth,
Ben

App-V 5 Adobe Creative Cloud (CC) Enterprise Licensing Error 213:19

Hello, I've posted this on Adobe forums but also posting here to see if anyone else has experienced/overcome this issue.
I'm attempting to create an App-V 5 sequence for Adobe Creative Cloud Enterprise software, but I appear to be getting licensing errors when launching the App-V sequence.
From what I understand in Adobe Create Cloud Enterprise, the licensing restrictions which tie the license to the machine have now been removed so that the base packages can be created with serial numbers and can be included within build images etc as opposed
to creating a trial package and then using a serialization file at install/launch time.
To start with I've created a package using the Adobe Creative Cloud Packager tool (CCP) for just the Illustrator CC application which includes the serial number. I've then sequenced this package using App-V 5 SP1.
When I run this app-v sequence on a test machine , Illustrator loads but I end up with a 213:19 error. Looking in the amt3.log the full error is
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | error deleting bad mkey:
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | Could not load machine key
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | License store synchronization took 14.6 ms and return "License Store Access Failure: Machine key cannot be deleted (213:19)".
09/24/13 16:58:35:539 | [INFO] | | | | ALM | | | 5624 | _time_: (func: ALM_License_SilentValidate, duration: 0.078 sec)
09/24/13 16:58:35:539 | [INFO] | | | | ALM | | | 5624 | _info_: ALM_License_SilentValidate return license status: Invalid and error: 213 : 19
09/24/13 16:58:35:539 | [ERROR] | | | | ALMService | | | 5624 | ERROR: License_Check error 213:19. (Errno = 2)
I've tested out modifying permissions on the following folders within the app-v package under root but this has no effect.
C:\Program Files\Common Files\Adobe\Adobe PCD\
C:\ProgramData\Adobe\SLStore
I've also tried creating a package using a trial licence and then using the adobe_prtk.exe tool to serialize the product at launch (startprocess event in userconfig file) with no success.
Anyone tried this or have any ideas?

Hello, thanks for the reply.
I have read those articles (multiple times :-)) I've installed the required c++ redistributables on the sequencer and also on the test machines.
I'm not getting any errors being reported in the App-V eventlogs.
I initially used the adobe_prtk.exe tool to serialize the app-v application at launch via startprocess in the userconfig file as shown. This runs but it doesn't work around this issue.
<UserScripts>
      <StartProcess RunInVirtualEnvironment="true">
        <Path>[{AppVPackageRoot}]\..\Scripts\adobe_prtk.exe</Path>
        <Arguments>--tool=VolumeSerialize --provfile=[{AppVPackageRoot}]\..\Scripts\prov.xml</Arguments>
        <Wait RollbackOnError="true"/>
<ApplicationId>[{AppVPackageRoot}]\Support Files\Contents\Windows\Illustrator.exe</ApplicationId>
      </StartProcess>
    </UserScripts>
Following that I read that AAMEE 3.1 removed the (http://blogs.adobe.com/oobe/2012/09/aamee-3-1or-why-puffer-fish-is-a-delicacy.html) machine to license issue
therefore allowing packages to be created using serial numbers and to be included within build images.
As I'm packaging Creative Cloud (not CS6), I'm assuming this has been carried into the Creative Cloud Packager for Enterprise which now must be used.
Any other ideas appreciated.

Creative Cloud is a scam

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