Creative Cloud is acting like my account is temporary but is a full paid account

I keep getting a notice that my account is temporary (it's counting down the days - currently at 63 or so), but my account is one of several in the company I work for and is a full paid account. the account username is [email protected]
How do I get the CC system to recognize that this not a temp/sample account but a full payed account?

It could be any number of things, but I would first suggest that you start by analyzing yoru RAM needs. It is likely that you have started to be more a multi-tasker, you've gotten more RAM hungry programs, etc... could be anything.
Read the apple support article below completely, and then make a determination on whether or not you need additional RAM. RAM can be purchased at crucial.com for very cheap, and is a very cost-efficient way to improve the way your computer runs.
http://docs.info.apple.com/article.html?artnum=107918

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Creative cloud software says my free trial has expired, but I have a paid subscription

my creative cloud software says my free trial has expired, but I have a paid subscription and money was taken out of my account so I know it is paid. help!

My problem with Adobe's recognition of my Adobe ID was solved by the chat support. The file "host" was changed, so that Adobe products no longer was blocked. Try the chat.
With Kindly Regards
Palle Tørnqvist
Den 08/04/2013 kl. 14.10 skrev TimmyC123456 <[email protected]>:
Re: creative cloud software says my free trial has expired, but I have a paid subscription
created by TimmyC123456 in Adobe Creative Cloud - View the full discussion
I'm having the same problem. Subscribed to Creative Cloud. All the apps showing as 'Try' rather than the 'Download' buttons that apepar on a colleagues machine (who subscribed a few months ago). When I load the trial of Indesign, if I select 'licence software' - no space to put Adobe ID, only serial number which I don't have with the Creative Cloud membership.
Tried everything that has been suggested. Updated everything in Adobe App' Manager. Gone back to open Indesign - still just has boxes for serial number.
Please sort this out Adobe. I've wasted half a day trying to install on my machine and still have the rest of the studio to do.
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I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

Hello Ibonedm,
Sol 1. Please try sign out from Creative cloud Desktop App and quit it.
1. Launch Creative Cloud application manager.
2. Click the gear icon in the upper-right corner and select Preferences.
3. In the Preferences menu, under General, click the Account tab.
4. Click Sign Out from Creative Cloud.
Then re-sign in and launch Photoshop CC 2014 and check.
Sol 2. Check your Hosts file.
Windows
1. Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
2. Locate Hosts file and move it to Desktop
3. Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
4. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
5. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
6. Save and close the file and move it back to Etc folder.
Mac OS
1. Log in as an administrator to edit the hosts file in Mac OS.
2. In a Finder window, choose Go > Go To Folder.
3. Type /etc.
4. Select the hosts file and move it on Desktop open it.
5. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
6. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
7. Move Hosts file back to etc folder
8. Save and close the file.
Then try launching Photoshop CC 2014 or Illustrator CC 2014
If prompt for License this software, please click on it and sign in with the Adobe ID and Password which you have used to purchase the subscription and check if you can activate and use the products.
Please respond , if any issue.
All the best
Loveneesh.

Can I transfer the purchase of Creative cloud to my other adobe account?

I have two accounts, one for school and one for work. I have purchased the Creative Cloud membership using my school email account. Can I transfer the purchase of Creative cloud to my other work account? Im trying to keep everything within one email.

I don't think it is possible to transfer the subscription from one email address to another.
You may need to cancel the subscription and place a new order under correct email address
You may contact Adobe customer service and confirm once
Open below link and click on still need to help
Contact Customer Care

I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days?

I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days? I tried asking in a chat window instead of the forum but no one answered and after about ten minutes my screen restarted and closed the chat window down. It seems a little frustrating not knowing what happened to my order and not being able to contact anyone. Is all this usual with Adobe or are they just having technical problems this week?

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I have a creative cloud subscription for myself and 2 other colleagues but cannot add the other 2 colleagues as users. How do I do this?

I have a creative cloud subscription for myself and 2 other colleagues but cannot add the other 2 colleagues as users. How do I do this?

Hi American,
I checked you account and I found that you just have 1 seat in your Creative Cloud account. You need to add a license from the top right corner on your Team admin page.
You can follow the article: Creative Cloud Help | Manage your Creative Cloud for teams membership which will help you to add a license in your Team account.
Let us know if you face any troubles while doing that.
Thanks,
Ratandeep Arora

I am using LR5.7.1 64 bit on CC I have downloaded LR6(CC) creative cloud is showing that it has been downloaded, but my LR5 has not updated to LR6 and I don't know where to find the new version or how I conect to it

I am using LR5.7.1 64 bit and I have downloaded the new LR6 (cc) my creative cloud folder is showing that LR6 is downloaded but I can't find it on my system, only my old LR5 Version, can anyone help me with solving this?

sign out from the creative cloud and then sign back in
Sign in, Sign out | Creative Cloud desktop app

I'm trying to download the adobe creative cloud app so I can get Photoshop CC but it keeps failing and I get this pop up with Error Code 205

I'm trying to download the adobe creative cloud app so I can get Photoshop CC but it keeps failing and I get this pop up with Error Code 205. What does that mean?

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

I transfer all my data iMac to my new iMac. Creative cloud is damaged. Download a new installateur but it can't work

Hello
I transfer all my data iMac to my new iMac. Creative cloud is damaged. Download a new installateur but it can't work

Transferring applications between machines will not work. You need to install using installations files. Uninstall and Try using the CS Cleaner Tool before installing.
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

It's not launched from the CC app.
If you have Windows, look under Program Files\Adobe\Photoshop CC
If you have a Mac, look in the Application Folder > Photoshop CC

Hello everyone, I downloaded adobe creative cloud, because I wanted to try after effect, but in the cloud are all the test programs trane after effect, someone could help me

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means that there are all of the test programs in the cloud for adobe after effect but do not, the logo for download after effect ce.non not know the perche.mi could help

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

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Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

Installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription

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See if the following helps:
How do I prevent Creative Cloud from taking over my CS6 perpetual license?
https://forums.adobe.com/thread/1584746

MY computer crashed and I had to reload the operating system. I had purchased the export PDF. However, I had not back up since my purchase. The export no longer works, it just keeps circling and the message acts like it is doing it but it circles and

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Hi lisa99vano,
I'm sorry that your computer crashed. That's the worst. But, it shouldn't have affected ExportPDF, since that is an online service (provided you're using a supported web browser, and there's no firewall or proxy preventing ExportPDF from uploading). First, please make sure that you're using a supported web browser: http://www.adobe.com/acom/systemreqs/
Next, I think we should consider the file that you're trying to convert. How big is it? Had you tried converting it before the crash? Does it contain both text and graphics? Do other files convert without issue?
I look forward to hearing back from you with some specifics about the file.
Best,
Sara

I'd like to add multiple creative cloud subscriptions to my adobe account. How can I do that?

We have several staff that need to upgrade their version of CS and are considering creative cloud.

Adobe is preparing Creative Cloud Team which will be exactly this. You can currently purchase Team Ready which is a TLP volume license to Master Collection CS6 with the ability to transition to Creative Cloud Team once available (later in 2012).
This link has more info:
http://www.adobe.com/products/creativesuite/companies.html

Creative Cloud is acting like my account is temporary but is a full paid account

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