Creative Cloud is asking to verify an email I don't have access to

Creative Cloud is asking to verify an email that I don't have access to and is not allowing me to change the email to sign in with. I have also uninstalled and run the adobe cleaner (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) multiple times and neither have worked.

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-wrong email https://forums.adobe.com/thread/1446019

Similar Messages

  • Every time i open creative cloud it asks to verify my email but i dont have that email anymore

    please help

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
    -wrong email https://forums.adobe.com/thread/1446019

  • How do I change the email when it asks me to verify an email I don't have?

    I have downloaded creative cloud and when I opened it up it asks me to verify and email I don't have and I don't know how to change it.

    Change Account https://forums.adobe.com/thread/1465499 may help
    -ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
    -wrong email https://forums.adobe.com/thread/1446019

  • Creative Cloud keeps asking me to renew my subscription before I can access my photoshop, but it doesn't expire until May this year. Anyone know what the issue is?

    Creative Cloud keeps asking me to renew my subscription before I can access my photoshop, but it doesn't expire until May this year. Anyone know what the issue is?

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Creative Cloud Wants Me To Quit a Program I Don't Have??

    I'm trying to update my software but each time it stops and says I must quit "AdobeCrashDaemon" in order to proceed. Not only is this not open there is no file/program by this name on my computer!!! Any idea what I should do?

    Terminate the process in task manager/ activity monitor.
    Working with your Operating System’s Tools | Mylenium's Error Code Database
    Mylenium

  • Adobe creative cloud is asking for a serial number for updates - where do I get this from?

    Adobe Creative cloud is asking for a serial number for updates - where do I get this from
    we have recently Bought 5 x 1 year licences and been using this a month
    Michael

    Hi Mick,
    Please refer to the below link.
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    Thanks

  • I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?

    I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?

    ChristinaW1111 for information on how to resolve the connection error preventing the active membership from authorizing then please see Sign in, activation, or connection errors | CS5.5 and later.  If you have any questions regarding the steps listed within the document you are welcome to update this discussion.

  • When trying to activate my Creative Cloud it asks me for the key code to the free trial and I don't have it

    Hello,
    Pleas I need some help.
    I first downloaded the free trial, meanwhile payed and activated my creative cloud teachers and students photo appas (Im interested i PHSH and Bridge only)
    I download them, Brideg opens but when I try to open PHSH the extension manager pops up and asks me to put the activation serial key wich O dont have.
    What I smy problem here?
    Beside, there a re a series of CS6 programs wich figure as installed that I don't actually own.
    Thanks for any help!

    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Some general information
    Log out of your Cloud account... Restart your computer... Log in to your Cloud account
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

  • Is it normal to receive emails asking to verify apple email address after upgrading to new iPhone 4s

    I recently upgraded my phone to an iPhone 4s. The phone works fine purchased things from iTunes, then received two emails asking to verify apple email address within a minute of each other, clinked on one link and verified my email and it told me my email was verified but I would have to go to settings to activate mobile me (don't know what that is but it not on my phone) have not clinked on second email. Is this normal.

    MobileMe is dead now.
    Sounds like phishing to me I would delete them
    Allan

  • I need to cancel my yearly subscription to Creative Cloud, and so far Customer Service (email, chat, etc.) has been of no help.

    I need to cancel my yearly subscription to Creative Cloud, and so far Customer Service (email, chat, etc.) has been of no help.

    I agree. I personally just want to downgrade to a single-app account, and the company makes this almost impossible to do. Is this even legal?

  • HT5622 i have an apple id . while trying to install any application,they r asking to verify the email which hal already been verified. what to do?

    i have an apple id . while trying to install any application,they r asking to verify the email which hal already been verified. what to do?

    For anyone that comes across this. I managed to fix the problem. It had something to do with the date on my computer. Mavericks installer apparently does a date check of some sort and that is where the error is coming from. Open terminal and check the system date. It may be wrong. Another poster in the forums told me how to to check the date and change it. Click here for the link to the explanation. Be careful because the date is in a weird format.

  • When i load creative cloud my computer detect the wrong email ...i can't go to the next page to load my app

    when i load creative cloud my computer detect the wrong email ...i can't go to the next page to load my app

    it does not help at all...
    this is what i get when i instal i can't go therder...
    i need to put my corect email this one is no longeur avaliable
    i realy need to instal please....[image: Images intégrées 1]
    2014-06-28 20:27 GMT+02:00 John T Smith <[email protected]>:
        when i load creative cloud my computer detect the wrong email ...i
    can't go to the next page to load my app  created by John T Smith
    <https://forums.adobe.com/people/JohnTSmith> in Adobe Creative Cloud
    - View the full discussion
    <https://forums.adobe.com/message/6505915#6505915>

  • Installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription

    installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription.. How can i stop this from happening so i can use my CS6 Master Collection

    See if the following helps:
    How do I prevent Creative Cloud from taking over my CS6 perpetual license?
    https://forums.adobe.com/thread/1584746

  • I can't download the Adobe Edge Reflow. The file's downloading is successfull but the file doesn't go to my Creative Cloud so I can't install the programme. I have already install the Photoshop CC and the Reflow Plug-in for Photoshop. May I ask help? :) T

    I can't download the Adobe Edge Reflow. The file's downloading is successfull but the file doesn't go to my Creative Cloud so I can't install the programme. I have already install the Photoshop CC and the Reflow Plug-in for Photoshop.

    Hello
    1. I am running on Windows 8.1
    2. When running the installer file from https://creative.adobe.com/products/download/reflow I get the following choice
    I click "OK" which doesn't do anything for me (CC is off).
    I turn CC on and run the installer again. I get the following window that within few settings disappears:
    Then - just for half a second it says "Launching Creative Cloud desktop" and then it brings CC to front, and that's all.
    RF still not there.
    3. I spoke ta support agent on the Adobe chat on Friday. He looked into my computer for an hour. Uninstalled After Effects (after failing to update it). For some reason all apps disappeared from the list. They then reappeared after he opened PS.
    This morning After Effects is still showing up in my system and is operational.
    Weird.
    4. At the end the agent suggested maybe Firewall is the problem here. Trying that out now.

  • HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

    I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105412)

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