Creative Cloud is unable to extract premiere pro after downloading...help please?

I have just downloaded a trial of premiere pro on the creative cloud but it is repeatedly failing to extarct the program after several attempts.
I have checked the space required for the program and that's okay so I dont know why this is happening.
If anyone could provide a suggestion on what to do it would be appreciated.

Hi The 11th one,
Which OS are you using. Are you getting any error message.
Regards,
Romit Sinha

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Here is a link to a page that shows all of the Cloud applications...
All Cloud Applications: http://www.adobe.com/creativecloud/catalog/desktop.html

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Check to see if your system meets the minimum requirements. Other have reported that if it doesn't, then PPRO will not show in the list.
http://www.adobe.com/products/premiere/tech-specs.html

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It's under Start > All Programs > Adobe Premiere Pro CC at first. After first launch, windows will remeber it as a recent program and it will be easier to see.
As for why it's not responding... try all the obvious stuff, like force quit/restart/relaunch. Then check your specs and make sure they meet the requirements. After that, it may require some troubleshooting with tech support to find out why things did not install correctly for you.
And, to be clear, installing the tirial is essentially the same as installing the full retail version. The main difference is that you will ge tthat trial dialog each time you launch and it will time out after 30 days if you don't activate by then.

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Hi Jeff: thanks for getting back to me. My daughter was downloading
components but had downloaded the free demo last night. She
uninstalled what she thought was the demo but now we are unable to
access the Premier Pro component and no icon is present on the screenor
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It won't even let me uninstall it. it says that my uninstallation encountered errors and when i click on the error summary idk what it means
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Please see specific errors below for troubleshooting. For example, ERROR: DW028, DW039 ...
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ERROR: DW028: InstallOperationsQueue: Instruction set is empty
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I downloaded Premiere Pro CC the other day, I can open Cloud from my desktop, but when I try to open Premiere, it says it cannot open and windows cannot figure out the problem.
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Is that a laptop... and does it have two graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
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-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
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What is your exact brand/model graphics adapter (ATI or nVidia or ???)
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ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

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Chat http://www.adobe.com/support/download-install/supportinfo/

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Rajshree

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Hi there [email protected],
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Hi WatsYourPowerLvl,
Thanks for posting on Adobe forums.
Do you have QuickTime Player installed on the machine ?
if not please install from :
for MAC : http://support.apple.com/kb/dl923
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if yes please tell us following information :
What is the OS and version ?
What is the Graphics Card installed on the system ?
How much Ram do you have ?
Do you use any external Hard Drive ?
Are you using security software e.g. Norton, etc
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Creative Cloud is unable to extract premiere pro after downloading...help please?

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