Creative cloud keeps me logged in to my old account even when I log in with my new account.

Creative cloud keeps me logged in to my old account even when I log in with my new account. When I log out of the new account, it has kept me logged in to the older account. Because of this, I can't access the programs. I am trying to access the free trials on the new account before purchasing the subscription on the new account, but it keeps me registered as the older account, even though I requested for the older account to be cancelled. I have also tried multiple times to uninstall both the programs and creative cloud desktop but the same thing keeps happening. Can someone please help me?

Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Similar Messages

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    HiMclunchy,
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    Did you try the instructions at these two links?
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    This is an open forum, not Adobe support... you need Adobe staff to help
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    Dear Forum,
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