Creative Cloud keeps moving all of my files into the trash can

Entire folders and files disappear from my Creative Cloud folder and they get moved to the trash can. Is there a reason this keeps happening? How can I prevent this from happening in the future?

Ok, so this sounds like we need to investigate further to the cause of the deletes. Please send em your log files.
The logs are located at
Mac:
The log file can be found here:
<Mac Hard Drive>/Users/<username>/Library/Application Support/Adobe/CloudSync/CoreSync-YYYY-MM-DD.log
(where YYYY-MM-DD indicate the date of the last log)
Note: The Users Library user folder is hidden on starting with 10.7 or later
see http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Windows:
The log file can be found here:
C:\Users\<username>\AppData\Roaming\CloudSync\CoreSync-YYYY-MM-DD.log
(where YYYY-MM-DD indicate the date of the last log)
Note: The AppData folder is hidden by default this doc shows how to show it if needed
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html
Please zip them up and send them to [email protected]

Similar Messages

Creative Cloud keeps asking me to renew my subscription before I can access my photoshop, but it doesn't expire until May this year. Anyone know what the issue is?

Creative Cloud keeps asking me to renew my subscription before I can access my photoshop, but it doesn't expire until May this year. Anyone know what the issue is?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

How to create power shell script to upload all termset csv files into the SharePoint2013 local taxonomy ?

Hi Everyone,
I want to create a powershell script file
1) Check a directory and upload all termset csv files into the SharePoint local taxonomy.
2) Input paramaters - directory that containss termset csv files, Local Termstore to import to,
3) Prior to updating get a backup of the existing termstore (for rollback/recovery purposes)
4) Parameters should be passed in via XML file.
Please let me know how to do it.
Regards,
Srinivas

Hi,
Please check this link
http://termsetimporter.codeplex.com/
Please remember to click 'Mark as Answer' on the answer if it helps you

Is it possible to retrieve a deleted file that wasn't placed into the Trash can?

I created a new Word document and was going to submit it to a Subversion repository using the Versions application.
However I accidentally deleted it from within Versions. Versions did not place it into the Trash Can after deleting it, and as it was a new document it is not yet under version control and so cannot be retrieved from the repository.
Is there anyway I might be able to retrive it?
(I've asked the same question within the Versions Google support group but posting here while/if I get a response from there. Wondering if there are any OS X specific techniques/tools I can use if Versions doesn't provide the ability).

Did you try to open this file in Word for editing and saved the modified file under the same name?
If that is the case then you should always use Save as to save the file under a different name and in another folder.
If that wasn't the case then you should have kept the file unless other (cleanup or anti-virus) software has removed the file because Firefox wouldn't remove files that weren't saved to temp folder.
There are other things that need your attention.
Note that your System Details List shows a very old Flash plugins 9.0 r45 version.
*Shockwave Flash 14.0 r0
*Shockwave Flash 9.0 r45
Such an old Shockwave Flash plugin may not be installed in the default location.
You can find the installation path of all plugins on the <b>about:plugins</b> page.
*http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.
*(32 bit Windows) C:\Windows\System32\Macromed\Flash\
*(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

If I actually import full files into FCP, can I then drop source files into the trash?

If I actually import full files into FCP, can I then drop source files into the trash? I'm editing now and want to free up HD space.

Just to confirm: in Preferences, Import, Files..."copy to library storage location" is selected.
So I assume I can dispose of source files.
Thanks for quick reply and also the the cautionary note.
This is low-level family footage I export to .mov and share on YouTube, so originals are not critical.

I have accidentally moved all of my files from the finder and want to get them back

Hi, I tried to drag and drop all my files from the finder to my desktop but now i can't find any of them, please help

Which files or file types are you referring to? What action did you perform exactly?

Consolidating ALL third party files into the Logic project.

Does anyone know if there is a way to do this?
Kontakt samplers, custom patches of 3rd party synths never save into the Logic Project.
Is there a way to get them to consolidate into the Project Folder?
I constantly find ive lost files, need to re-link them or get lost with locations.
If there was a way to simplify this it would be great.
Any ideas?

- Put the jar file on a location you want (the location must be the same for all developers).
- Select the "Libraries" node of your project.
- Press the right mouse button to bring up the popup menu and choose "Add JAR / Folder..."
- Locate and select the JAR file you need and press OK.
- Now you have included it into your project.

How can I put files into the trash without login every time?

Every time I want to put items in the trash, after dragging things to the basket, I have to sign in. Why? Can I set the defaul to allow me to do so without login?

The procedure below will reset the permissions of a user's home folder in OS X 10.7.4 or later, including 10.8 or later. If you're running an earlier version of 10.7, update to the latest version first. This procedure should not be used under OS X versions older than 10.7.4.
Back up all data before you begin.
Step 1
Click the Finder icon in the Dock. A Finder window will open.
Step 2
Press the following key combinations, in the order given:
Command-3
Shift-command-H
Command-I (the letter "I" as in "Info.")
The Info window of your home folder will open.
Step 3
Click the lock icon in the lower right corner and authenticate with the name and login password of an administrator on the system. If you have only one user account, you are the administrator.
Step 4
In the Sharing & Permissions section of the window, verify that you have "Read & Write" privileges. If not, use the "+" and "-" buttons in the lower left corner to make the necessary changes.
Step 5
By default, the groups "staff" and "everyone" have "Read Only" privileges. With those settings, the files at the top level of your home folder will be readable by other local users. You can change the privileges to "No Access" if you wish, but then your Public and Drop Box folders will be inaccessible to others. Most likely, you don't need to change these settings.
Step 6
If there are entries in the Sharing & Permissions list for users or groups other than "me," "staff," and "everyone," delete them.
Step 7
Click the gear icon at the bottom of the Info window and select Apply to enclosed items... from the drop-down menu. Confirm. The operation may take several minutes to complete. When it does, close the Info window.

HT1391 I have a thousands of duplicated songs from my itunes because my little cousin wanted to convert all the songs in my itunes to mp3 for his mp3 player. How do I move all of the mp3 files into the trash while leaving the originals from my Itunes?

My little cousin coverted all my music in Itunes to MP3. Now I have duplicates of everything. How do I erase ONLY the duplictaed MP3. Leaving my original original songs in Itunes available?
Thanks!

If they are in the iPad's Music app then the only way to get them out of it is by connecting the iPad to a computer. As they aren't iTunes purchases you won't be able to copy them back to a computer's iTunes via File > Devices > Transfer Purchases, instead you will need a third-party program on the computer to copy them off - there are some listed half-way down this page which should work: https://discussions.apple.com/docs/DOC-3991

How can I delete time machine backup folders moved into the trash from an external drive?

I made the mistake of moving Time Machine backup files into the trash, but I can't seem to delete them. I tried the option key when clicking on "Empty Trash" and "Secure Empty Trash" (before and after rebooting), but that always led to error 8003. The files won't allow me to change their name. Using approchaes to Terminal from three different Mac-related webpages also failed. I also tried Trash It, but it seemed to be making little progress after letting it run 48 hours. Any other suggestions before calling Apple?

Assuming these were not backups made over a network (thus not in a sparse bundle disk image), see #E6 in Time Machine - Troubleshooting.
But any way you empty the trash on that disk/partition is probably going to take a very long time -- there's no doubt several hundred thousand files there, perhaps a million or more.
You may have to just erase the disk (with Disk Utility) and start over.
You really shouldn't have to delete Time Machine backups, as it will do that automatically when the destination gets full. But if you really want to, see #12 in Time Machine - Frequently Asked Questions.

All of my files in the cloud are gone!!!

I was working on a project for a client just now and all of a sudden I get a notification from the Creative Cloud Connection that ALL of my files have been removed!
I did nothing to trigger this. Now I cannot even see anything except my root folders on the web portal for Creative Cloud!!
Please help!!
I need to restore these somehow! This is an emergency!

Hi Jeff,
I have heard of some past incidences in which the files disappeared temporally but they always reappeared after a short time. Was that the case for you too?
-Dave

Recovered files are being found in the trash can! Is this normal?

Why do I sometimes find Recovered items i.e. files in the trash can. These files (I do not know which application causes them) are put in a folder called Recovered Folder. I normally shut down my laptop or put it to sleep. I do not have the shut down issue other users complain from. I thought that this is what happens when computer shuts down in middle of applications, however as I said I do not have the shutdown issue and I normally put my computer to sleep.

Hi Min,
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh2267.html

Creative cloud couldnt sync all my file

creative cloud couldnt sync all my files so i can use on iphone ipad and computer. Only about 18% of files synced. what do i do to fix this

Hi,
Could you explain in more detail what issue you are seeing please?
Thanks
Warner

Why does Creative cloud keeps signing me out?

On my desktop Windows 8 Creative cloud keeps singing me out every time I log in, but I have no problem on my laptop Windows 8. What is up with that? I have red some other forums some other solutions ... well I have no OOBE folder to delete opm.db and yes all hidden files are viable and searchable. This was fine a week ago, I uninstalled and re-installed creative cloud that did not work. My yearly subscription has just renewed maybe that has something to do with it? The programs see to be working fine. I can live without Creative cloud update manually but I would like to you it.

Did you try the instructions at these two links?
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

How do I fix Creative Cloud to show ALL my apps that I have installed ?

Here my specs : Windows 7 Pro 64 bit ● 10GB DDR3 RAM ● Intel Core i7 ● AMD Radeon HD 5700 Series
Here my story :
One day, little Creative Cloud said it had an update to be installed on itself. Possibly taking it from version 1.7 to 2.0 or something. I clicked on update. Creative Cloud started downloading and once it was done it said update complete. I clicked on finish or something. Once that happened, it disappeared completely. Gone from taskbar, Window closed and shortcut gone ! I looked into the Creative Cloud folder, in the Adobe folder and there were two folders : Adobe Creative Cloud and Adobe Creative Cloud_2.7.0.413. I then went into the Adobe Creative Cloud folder and double opened the application therein. It opened the Creative Cloud desktop app BUT showed it had an update just as before for itself. I AGAIN clicked on update, and then it said "Error 50" , unable to update. I searched around and somewhere on the forums it said I must download adobe cloud and reinstall it. I did that and ever since that dreadful day, little Creative Cloud desktop app doesn't want to show ALL my installed apps anymore. It simply shows only 2 !
This is what I have : Photoshop, Dreamweaver, Flash Professional, Media Encoder, Fireworks. What it only shows in Creative Cloud desktop app : Flash Professional, Dreamweaver.
What I tried doing :
1.) Re-installing the Adobe Creative Cloud desktop app.
2.) Changing the directory settings for APPS and pointing them to the actual location of the installed apps.
3.) Deleting or renaming the "opm.db" file.
4.) YES, I RESTARTED MY PC !!!
What I want to do :
1.) Receive a fix that will make ALL my installed apps show.
2.) Find out what the hell the difference is between the concept of having TWO versions of the same program installed BUT getting updates for BOTH like "Adobe Photoshop CC" and "Adobe Photoshop CC 2014". I installed the Adobe Photoshop CC this year almost 2 months ago for example. Then CC told me there is an app update and that got me Adobe Photoshop CC 2014. Now I have two versions of the above listed programs... Why doesn't CC just UPDATE the Adobe Photoshop CC, rename and list ONLY Adobe Photoshop CC 2014 in the end ?
What I do not want : RE-DOWNLOAD OR RE-INSTALL ALL MY INSTALLED APPS ! This not only will cost me a lot of internet bandwidth but also a considerable amount of time. There must be a simple fix as all files are in place ! I can launch all apps individually and they are working both the "" versions and the 2014 ones.
My question : How do I fix Creative Cloud to show ALL my apps that I have installed ?

Hi alextz11,
The email in the forum does not reflect any Creative Cloud order. Please follow the steps in
Locate the C:\Program Files (x86)\Common Files\Adobe\OOBE directory and rename it to OOBE_OLD
Download and reinstall the Creative Cloud Application from https://creative.adobe.com/products/creative-cloud.
You can also consult : http://helpx.adobe.com/creative-cloud/help/install-apps.html
Hope it helps your issue.
Regards,
Rajshree

Creative Cloud keeps moving all of my files into the trash can

Similar Messages

Maybe you are looking for