Creative Cloud keeps on loading and loading

My CC is stuck on the loading screen.. How do I fix this?

Hello,
Adobe has provided these things: Creative Cloud Help/Troubleshoot download and install issues >>>
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
and  (no longer) brandnew: Creative Cloud Help/App doesn’t open; progress wheel spins continually
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
And if necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter

Similar Messages

  • The Apps panel of my Creative Cloud does not load. How can I get it to load?

    I recently downloaded Creative Cloud to try Dreamweaver, however, the Apps panel of my Creative Cloud does not load.  I've tried restarting the laptop, opening and closing the application, etc. How can I get it to load? I use a MacBook Pro OS X Version 10.9.5.

    Computer died need code can you please post a screen shot of the error message.  The current released version is 1.8.0.447.  The release notes for the Creative Cloud Desktop application can be found at Creative Cloud Help | Creative Cloud app for desktop | Release Notes.

  • Creative Cloud won't load anything?

    Hey there, I am having some issues with creative cloud. I downloaded and installed the app, but when I open it nothing happens. I just says creative cloud at the top with white page, and it will just sit like that for hours trying to load it looks like. Is it normal for it to take that long?

    "hours" is a bit too long.
    You didn't mention your system, but if you've got a way to monitor your network access while you launch CC, you'll see if it's downloading anything or not…
    I'd launch it after a fresh restart, to be sure that no process is being stuck behind.

  • Desktop Creative Cloud Apps cannot load!

    My desktop Creative Cloud Apps cannot load and it has been like this for months! I can't even log out of it. How do I get the Apps working?

    CloudiAudi what error message is preventing the use of the CC Cleaner Tool? 
    You are welcome to also work directly with our support team at Contact Customer Care and reference this discussion.

  • I am trying to sign up for creative cloud as a teacher and the website keeps giving me an error message...

    I am trying to sign up for creative cloud as a teacher and the website keeps giving me an error message: "We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support."  Can you help?

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.

  • My creative cloud subscription is over, and I'm trying to open up Adobe Photoshop CS6 which I got from my Adobe Creative Suite 6 Design & Web Premium - Education Edition, but it keeps trying to validate my creative cloud when I know it's expired.  What do

    My creative cloud subscription is over, and I'm trying to open up Adobe Photoshop CS6 which I got from my Adobe Creative Suite 6 Design & Web Premium - Education Edition, but it keeps trying to validate my creative cloud when I know it's expired.
    What do I do?  Help ):

    How do I prevent Creative Cloud from taking over my CS6 perpetual license?
    https://forums.adobe.com/thread/1584746

  • The training tutorials under creative cloud learn are loading but not playing

    The training tutorials in creative cloud learn are loading but not playing, is there a problem with adobe tv?

    Hi sarahhunter1,
    Please try playing video in Google chrome browser.
    Regards,
    Romit Sinha

  • Creative cloud keeps telling me i have my account on 2 computers but i do not, why is it saying this and how do i change it

    please help creative cloud keeps telling me i have my account on 2 computers but i do not, why is it saying this and how do i change it

    Hi LeeW,
    It would give you the option to Deactivate on both the machines. Please do so and then activate it back.
    ~ Arpit

  • After my 1 year Creative Cloud subscription is up and I choose not to renew, do I loose the ability

    After my 1 year Creative Cloud subscription is up and I choose not to renew, do I loose the ability to use the software that was loaded to my PC?

    Short answer: yes.
    See also http://www.adobe.com/products/creativecloud/faq.html#general-info
    If I decide to stop my membership, will I still be able to use my Creative Suite software and the other components of Creative Cloud?
    When you cancel a month-to-month or annual membership purchased directly from Adobe or let a 3- or 12-month prepaid membership purchased from a retailer expire, you will no longer have access to the Creative Suite applications, other desktop software, and services that are components of Creative Cloud. However, if you saved your work to your computer, you will continue to have access to those files. You will also have access to the same benefits as a free Creative Cloud member, which include 2GB of storage space (reduced from 20GB), the ability to sync and store your files, access to a free 30-day trial of the desktop software that has not already been installed and provisioned as part of your paid membership, and access to the free level of services included with Creative Cloud.

  • Creative cloud keeps me logged in to my old account even when I log in with my new account.

    Creative cloud keeps me logged in to my old account even when I log in with my new account. When I log out of the new account, it has kept me logged in to the older account. Because of this, I can't access the programs. I am trying to access the free trials on the new account before purchasing the subscription on the new account, but it keeps me registered as the older account, even though I requested for the older account to be cancelled. I have also tried multiple times to uninstall both the programs and creative cloud desktop but the same thing keeps happening. Can someone please help me?

    Discussions of RE-installing
    -http://forums.adobe.com/thread/1408331?tstart=0
    -http://forums.adobe.com/thread/1398961?tstart=0
    -and http://helpx.adobe.com/creative-cloud/help/install-apps.html
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Why does Creative cloud keeps signing me out?

    On my desktop Windows 8 Creative cloud keeps singing me out every time I log in, but I have no problem on my laptop Windows 8. What is up with that? I have red some other forums some other solutions ... well I have no OOBE folder to delete opm.db and yes all hidden files are viable and searchable. This was fine a week ago, I uninstalled and re-installed creative cloud that did not work. My yearly subscription has just renewed maybe that has something to do with it? The programs see to be working fine. I can live without Creative cloud update manually but I would like to you it. 

    Did you try the instructions at these two links?
    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  • Creative Cloud keeps logging me out

    Hey everybody,
    I am using a student version of the Creative Cloud, and every couple of minutes (5-10 minutes) the creative cloud logs me off. So every time i want to start a programm i have to log in again, every time i get the software notification "trial: 0 days" and every time i have to log in on the creative cloud software, wait 2-3 minutes and then start photoshop or whatever. Then I always have to accept the license aggreements (i think i have accepted them about 15 times in the last 30 minutes.) and sometimes i get a "creative cloud now licensed for the user: *my email*". How can I fix that?? it is really annoying...

    It looks like this fixed the problem. Great job!
    These are the steps/behaviour after i changed the filenames on the system.
    1.Application Launch
    2.Asks for Signin
    3.Application Launches.
    4.Creative Cloud manager in menubar stays greyed out and logged out.
    5.Now i login in the CC manager in the menubar.
    6.The CC manager disappears from  menubar and popup comes up that says the user has to register.
    7.Launching Adobe Creative Cloud again from Applications and Login.
    8.Now i can update or install apps and it looks like it stays logged in.
    My client wil keep me posted if the issue returns or not.
    The Future Store
    Adobe Dealer

  • Creative cloud keeps on signing me out

    Just signed up for DW and I am trying to sign in to Creative cloud, but it continues to sign me out constantly. Any ideas why?

    Hi faun 70,
    Check out the solutions in the following links and let us know if you still need help
    You are no longer signed into your Creative Cloud applications
    Creative Cloud keeps logging me out
    Thanks,
    Preran

  • My creative Cloud keeps trying to install the same update

    Dear Forum,
    My creative Cloud keeps trying to install the same update and never completes. I have rebooted my windows 8.1 and same occurs. All other updates are fine so just creative cloud.  am I able to manually uninstall just the creative cloud on its own without effecting my acrobat pro and FormsCentral etc? If so where can I download the latest creative cloud?
    regards
    kevin

    Repeated updates http://helpx.adobe.com/creative-cloud/kb/updates-repeatedly-applied-cc.html
    and
    All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

  • I bought the creative cloud in early May and I have two questions, no monthly charges have been made

    I bought the creative cloud in early May and I have two questions, no monthly charges have been made and the activation code I have not, but I can access everything without problem.
    and also want to know how many computers I can keep my creative suite installed or creative cloud

    ajalarconvera
    Welcome to Adobe Community.
    Creative Cloud subscriptions dont need serial numbers as they work on the basis of your Adobe ID and password . You can use a single Creative CLoud subscription on upto two computers only.
    For the charges, i will have to check the same from our end . Can you please provide me your email add in a private message along with the order number as well.
    Regards,
    Kartikay Sharma

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