Creative cloud keeps reverting to trial mode

And i have looked at the solutions ..and it tells me to deactive and then relaunch ....but when i go to Help ...i dont get the Deactivate selection?
Has anyone got advice on how to get around this problem ....should i rather uninstall and reinstall?
Thanking you in advance for your assistant!
Cheers Jo-Ann

From the Help menu choose Sign Out. This will deactivate the subscription.
The wording used to be Activate / Deactivate in the Help menu with a pepetual license (serial number / product key), now with a subscription is it Sign In / Sign Out.

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