Creative cloud keeps saying im logged out when i log in

evertime i try to log in creative cloud it keeps saying im logged out when i log in. but im not logged in

You will need to go to the folder where the database is stored on your computer (location is dependent on Mac or Windows system) and either delete two folders or rename them.
I am on a windows 7 computer so your file locations may be a bit different than mine especially if you are on a mac.
Close the manager. {this requires right clicking on the manager's icon in the taskbar} (Clicking the X in the upper right hand corner does not shut down the program, it only hides it)
In windows Explorer go to the following folder location: C:\Users\{Name goes here}\AppData\Local\Adobe
Find the folders - 
AAMUpdater
OOBE
Rename them
AAMUpdater.old
OOBE.old
Start the manager, type in your username and password then OK the license agreement.
At this point you should be ready to go.

Similar Messages

  • Creative cloud keeps on signing me out

    Just signed up for DW and I am trying to sign in to Creative cloud, but it continues to sign me out constantly. Any ideas why?

    Hi faun 70,
    Check out the solutions in the following links and let us know if you still need help
    You are no longer signed into your Creative Cloud applications
    Creative Cloud keeps logging me out
    Thanks,
    Preran

  • When I log in creative cloud it says I have been logged out, when I log in creative cloud it says I have been logged out

    I just downloaded creative cloud and on both chrome and Explorer It won't let me log in.  It says I have been logged out.

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    And, just in case you ever have this problem...
    BLANK Cloud Screen http://forums.adobe.com/message/5484303
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • Creative cloud keeps me logged in to my old account even when I log in with my new account.

    Creative cloud keeps me logged in to my old account even when I log in with my new account. When I log out of the new account, it has kept me logged in to the older account. Because of this, I can't access the programs. I am trying to access the free trials on the new account before purchasing the subscription on the new account, but it keeps me registered as the older account, even though I requested for the older account to be cancelled. I have also tried multiple times to uninstall both the programs and creative cloud desktop but the same thing keeps happening. Can someone please help me?

    Discussions of RE-installing
    -http://forums.adobe.com/thread/1408331?tstart=0
    -http://forums.adobe.com/thread/1398961?tstart=0
    -and http://helpx.adobe.com/creative-cloud/help/install-apps.html
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no l

    I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.

    This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Mylenium

  • Why does Creative cloud keeps signing me out?

    On my desktop Windows 8 Creative cloud keeps singing me out every time I log in, but I have no problem on my laptop Windows 8. What is up with that? I have red some other forums some other solutions ... well I have no OOBE folder to delete opm.db and yes all hidden files are viable and searchable. This was fine a week ago, I uninstalled and re-installed creative cloud that did not work. My yearly subscription has just renewed maybe that has something to do with it? The programs see to be working fine. I can live without Creative cloud update manually but I would like to you it. 

    Did you try the instructions at these two links?
    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  • When i try installing photoshop from adobe creative cloud it says: fail on update, try again, i try again and says the same

    When i try installing photoshop from adobe creative cloud it says: fail on update, try again, i try again and says the same, any help?

    Try this link; follow the instructions carefully: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    And also a troubleshooting page: https://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
    Benjamin

  • I've purchased the Creative Cloud and the payment was pending. I log out and log in with a diferent PC, but now my account doesn't have any payment pending and it's all trial. What happend? Thks

    I've purchased the Creative Cloud and the payment was pending. I log out and log in with a diferent PC, but now my account doesn't have any payment pending and it's all trial. What happend? Thks

    I am not doing it in ITunes, but i did down load the song from ITunes.  I loaded the song on to my Nano, but in my menu selections it doesn't show the song or the artist in any search format.  However, when i plug in my nano to my PC I see the Nano library on my PC drive listings and that song and artist are there.  I can click on the song and it will play in Windows media on my work PC.  I did notice that the format for most all the songs in my library on my Nano are MPEG - 4 audio Files. 
    Thanks for your help, Mel

  • I AM A CREATIVE CLOUD MEMBER FOR SOMETIME BUT NOW WHEN I LOGIN WITH THE CORRECT PASSWORD I STILL GET SIGNED OUT MESSAGE AND THEN WHEN TRIED THE SOLUTION GIVEN BY HELP THAT IS TO DELETE OPM.DB FILE OR SECOND SOLUTION INSTALL A FRESH CREATIVE CLOUD FOR DESK

    I AM A CREATIVE CLOUD MEMBER FOR SOMETIME BUT NOW WHEN I LOGIN WITH THE CORRECT PASSWORD I STILL GET SIGNED OUT MESSAGE AND THEN WHEN TRIED THE SOLUTION GIVEN BY HELP THAT IS TO DELETE OPM.DB FILE OR SECOND SOLUTION INSTALL A FRESH CREATIVE CLOUD FOR DESKTOP APP OR EVEN SOLUTION OF RUN OF IMSLIBREPLACER  IM STIILL NOT ABLE TO LOGIN TO MY CREATIVE CLOUD FOR DEKTOP APP . PLEASE HELP ME AS I NEED TO GET IN AND EXPLORE MORE OF MY DOWNLOADED S/W
    I HAVE TRIED ALL POSSIBLE SOLUTION BUT AM AMAZED HOW THIS IS HAPPENING TO ME.
    PLEASE PLEASE HELP ME .Creative Cloud Connection

    Hi Alfred,
    I would like to know the exact error message when you sign in, in the meanwhile please try the following steps assuming its Windows, let me know if its a MAC:
    1) Go to Start button>> Control panel>> Uninstall a program.
    2) Check if you see Browser safeguard there, if yes then uninstall it.
    3) Open Internet explorer>> Tools>> Internet options>> Connections>> Lan Settings>> and it should be like this.
    -Ankit

  • I just downloaded en paid Adobe Creative cloud. I got my installationcode, when I enter this; adobe says that the code is already exchanged. I don't know what to do now and I already paid.

    I just downloaded en paid Adobe Creative cloud. I got my installationcode, when I enter this; adobe says that the code is already exchanged. I don't know what to do now and I already paid.

    Thank you for the mail,
    The redemption code has been redeemed under Email ID provided here in Forums , it is activated but not yet installed on any computer.
    Please download CC from http://helpx.adobe.com/creative-cloud/help/install-apps.html & activate it.
    I have replied to your Email.
    Regards
    Rajshree

  • When ever i try to download my iPod recovery software, it keeps saying connection timed out. really annoyed and need help to fix it

    when ever i try to download my iPod recovery software, it keeps saying connection timed out. really annoyed and need help to fix it

    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    If the iPod was Disabled, place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
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  • When I am trying to install apps on creative cloud it says there is a download error?

    when I am trying to install apps on creative cloud it says there is a download error?

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative cloud keeps telling me i have my account on 2 computers but i do not, why is it saying this and how do i change it

    please help creative cloud keeps telling me i have my account on 2 computers but i do not, why is it saying this and how do i change it

    Hi LeeW,
    It would give you the option to Deactivate on both the machines. Please do so and then activate it back.
    ~ Arpit

  • I restored my computer, now when I try to update my iphone it keeps saying networked timed out but my internet works just fine. What can I do?

    I can't update my iphone 4 it keeps saying network timed out check my settings but my internet works just fine.This happened after I restored my computer

    This question is asked at least 5 times a day. 
    Turn off all antivirus, antispamware, and all firewall software.

  • New credit card updated however creative cloud still saying it will expire in 12 days

    hi i have been trying to sort this problem out for the last month. I have updated my billing information and seen that $1 has come out of my new credit card to verify the card. There is money on the card too. I still keep getting an error of the product expiring & this is stressing me out as I am in Australia and there is no way for me to contact adobe as it is in america. I sat online waiting for someone to help me via chat yesterday for 20 mins, finally got through and explained my situation and they said they will transfer me to another department via chat, and the other department never turned up. I am so frustrated, can you please help me?

    Hi i tried this and turned my computer off & then back on then logged in and opened illustrator and it still doesn't work
    Date: Fri, 6 Dec 2013 13:45:22 -0800
    From: [email protected]
    To: [email protected]
    Subject: New credit card updated however creative cloud still saying it will expire in 12 days
        Re: New credit card updated however creative cloud still saying it will expire in 12 days
        created by MMedwick in Adobe Creative Cloud - View the full discussion
    I don't know if this will help or not.  I've been having a similar problem for a while.  After multiple attempts to update information directly on the Adobe site, I finally got my  license to renew just now after signing out of the Creative Cloud client on my computer, then signing back in.  It's not the first time I've tried that, it's the first time it actually worked.
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5908189#5908189
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5908189#5908189
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