Creative Cloud log in trouble when downloading

Every time I attempt to download an app I am asked to log in, so I do, and then I'm told "You have been signed out, please try again." I just purchased the year membership and for some reason Creative cloud won't let me log in to download...

Hi ElkeTaibot,
Please refer to the below document :
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
Or reinstall creative cloud and clean up cached user login information :
Uninstall Adobe Creative Cloud:
Windows
Open the Windows Control Panel > Programs And Features.
Choose Adobe Creative Cloud and click Uninstall/Change.
Follow the onscreen instructions.
Mac OS
Open Finder and go to /Applications/Utilities/Adobe Installers.
Double-click Adobe Creative Cloud to remove.
Follow onscreen instructions.
Delete the opm.db file.
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
Delete the opm.db file.
Regards,
Akshay

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