Creative Cloud Manager - Download Error - cannot update apps

This is an ongoing issue for me.  Whether it's AAM or the new CCM, when I attempt to access apps and updates I receive a Download Error message (see pic) which will not allow me to update or download apps.
After experiencing this with the AAM in May, Adobe support provided me with a work around which amounted to creating a new user on my machine and installing the AAM for that user.  I was then able to update the apps I'd installed previously and install two more apps on my machine.
Now I'm experiencing this issue again - still for the default user on my machine and now for the new fake user I created per Adobe support's instructions.
I'm using Windows 8, Google Chrome browser (I can't update the apps through Adobe, either).
I'd love to get a handle on this issue and get it corrected once and for all and, hopefully, without having to create another 'ghost' user so I can update and install apps.
Thanks.

For my particular issue I finally found a discussion from another user who was experiencing what seemed to be a similar problem.  I'm not sure why the AAMUdater folder is wreaking such havoc for some people but not for others.  'Tis a mystery.
I had to unhide the appdata folder (I'm in windows 8):
Windows key + R
Type in 'explorer'
Click on 'View' tab
Tick box next to 'hidden' to unhide
Then I was able to find the AAMUpdater folder:
users/myname/appdata/local/Adobe/AAMUpdate.
I renamed the AAMUpdater folder to oldAAMUpdater (just to make sure this was the issue) and et voila!  Success.  I could open the Creative Cloud Manager and update existing apps and download new apps.
Thank you, David, for your suggestion.  Since I wasn't having a server error I didn't think that fix would pertain to my issue of the anonymous download error.

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