Creative Cloud membership expired and no more Illustrator

I purchased Web and Desgin CS6 in January 2012 and had to reinstall it in December (with help of Adobe) because of issues. Before uninstalling it for the reinstall in December, I signed up for the Student memebership in Creative Cloud. I was told to cancel the memebership inorder to reinstall CS6. So I did this, which now gives me the free version of Creative Cloud. Now CC tells me the subscription has ended and I noticed some of my applications (that I own) are not starting up any more. Instead I get a Creative Cloud error message that says Renew Your Subscription. Can anyone please help me to resolve this issue and get my apps back? I do have my serial numbers for CS6.

Hi New Girl 8,
Along with renew your subscription you might be getting the option to license this software. Click on it, sign in with your Adobe ID, enter the CS6 key to activate.
Regards,
Romit Sinha

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I can't cancel my creative cloud membership.Links and phone number don't work. PLEASE HELP, I WILL NOT PAY THE NEXT INVOICE!!!

I can't cancel my creative cloud membership.Links and phone number don't work. PLEASE HELP, I WILL NOT PAY THE NEXT INVOICE!!!

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Does Adobe automatically charge you after your free Creative Cloud membership expires after 30 days?

Does Adobe automatically charge you after your free Creative Cloud membership expires after 30 days? Does Adobe warn you about this?

Did you provide a credit card number as part of signing up for the free trial?

Pdf won't open because creative cloud membership expired

My creative cloud membership expired.
Now on that computer, PDF files won't open, a popup window opens says my creative cloud membership expired.
I didn't know Acrobat was tied to CreativeCloud.
Can someone help me understand this?

If you did not buy a perpetual license for CS6 then any program you RENT via the Cloud stops working when you stop paying rent
Creative Suite 6

Helppp just got the creative cloud membership but can't get illustrator to work :/

So i recently purchased the annual student membership for creative cloud as i need it for my uni course, ive downloaded both photoshop and illustrator...photoshop opens and works fine but as soon as illustrator opens i get a error message and it closes itself down this has happend over and over again can someone please HELP!!!???

Hi nikkibaby1988,
Please refer the kb: http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html.
Regards,
Romit Sinha

Creative Cloud membership expired

My $9.99 Photoshop CC membership has expired for some unknown reason. I made a payment on November 11, 2013 and then on November 25, 2013 there were two holds for $1.00 each on my account. Both of these holds expired without me being charged my membership fee. Then on December 17, 2013 I get an email saying my membership will expire on November 16, 2013. I talked to a rep in chat and was basically to that since they didn't do what they were supposed to my membership is expired. Then I'm told if I want to get it reactivated I have to contact phone support. I can't contact them until Monday and I have photos to edit. Screen shots of the email and the transaction below.

I never made a payment on October 17th. As you can see in the photo I posted above the last payment taken out of my account was on Novermber 11th, 2013 and prior to that it was a September payment. Then there were 2 $1.00 holds on my account on November 25th, 2013 just like it was done prior to my September payment but the monthly fee was never charged. Also in the above photo I never received any notice that my membership was about to expire. I received an email 1 month AFTER it was scheduled to expire. I was still able to use it until I returned from vacation earlier this week. I use a PayPal prepaid business card for payments and haven't had any issues regarding any transactions before this happened.

Creative Cloud membership for Single Edition App?

Trying to publish single edition app and I am thinking that a creative cloud membership is the way to go. Just wondering...
If my Creative Cloud membership expires, does it effect anything I have submitted to the App Store? Or is it more like,"once it's up, it's up" ?
Also do I have to be both a Developer and a Creative Cloud member? Can I use the account of another Developer along with my own Creative Cloud Single Edition to make an App? Or do both accounts need to belong to the same person for this to work?
Thanks for any advice

If you CCM subscription expires that will not effect the app which you submitted to App store.
I would suggest you to use your own Apple developer and CCM to make app instead of other person.

Activating code for renewal of creative cloud membership

i´m idug chapter rep in germany and i have not received an activating code for renewal of my creative cloud membership yet and it expires in two days! can anybody help?

Did you buy from a reseller or direct from Adobe?
If direct from Adobe you do not receive a code, you use your Adobe ID and your paid account https://www.adobe.com/account.html

I can't open any of my PDF's since my creative cloud has expired, what do i do?

I can't open any of my PDF's since my creative cloud has expired and I don't want to renew it, what do i do?@

Thank you, I will re-install it.
I have already paid for CS5 and want to re-install it but can't seem to find my purchase when i log into my adobe, what would be the best way to do it?

How to cancel free Creative Cloud membership?

I have a free Creative Could membership which I in no way want. How do I cancel it?

That link gives the options below. NONE is for cancelling a FREE membership, however.
Switch from an individual membership to a teams membership
   If you have an individual Creative Cloud membership, you can cancel it at no penalty and re-enroll as part of your company’s team membership.
   Your IT administrator sends you an invitation to join the team. If you haven't yet received the invitation, request the administrator to resend the invitation.
   While accepting invitation, sign in with the Adobe ID that is associated with your individual Creative Cloud membership (complete or single app).You see an option to cancel the individual plan and join the team or keep the individual plan and join the team.
   Select the Join team and cancel individual plan Creative Cloud membership option, and then click Accept Invite.
   You become a team member once you accept the invitation. Now follow these steps to reset the licensing accordingly on your computer:
Launch any Creative Cloud application (for example, Photoshop).
On the Help menu, choose Sign Out.
Close the application and restart it.
Sign in with your Adobe ID.
Cancel an annual membership (individual or team)
   If you cancel within the first month, you receive a full refund. Otherwise, you are billed 50% of your remaining contract obligation.To cancel your membership at any time, contact us - go to the contact us page and then click the "Still need help? Contact us." button.
   You may be asked to sign in. Sign in with your Adobe ID and password.    To cancel your membership in the last month (month 12), follow the steps in the "Cancel a month-to-month membership" section below. (If you cancel an annual membership in the last month you don't need assistance from customer support.)
Cancel a month-to-month membership
   Sign in to www.adobe.com. The Sign in link is on the top menu of most pages.
   In the navigation pane or pop-up menu, click Manage Account.Note: You may be prompted to enter your password to verify your identity.
   Under Plans & Products, click Manage Plan.
   Click Cancel plan.
   In the Cancel Plan confirmation pop-up, choose an appropriate option and then click Cancel Plan.
Cancel a Creative Cloud for enterprise membership
Return a prepaid membership purchased from a reseller

After trial version expired and purchasing creative cloud membership programs still will not open

I keep getting "trial version expired" even though I have purchased the cloud membership around 3 weeks ago. I did the chat with someone who had me remove my cache, which did work for me to run Photoshop, but not for Dreamweaver. I installed a patch for the download manager that did not work as well. I have installed and uninstalled multiple times with no luck, and now have a project due Thursday!! Please help!!

I don't think these issues pertain to mine. There is something getting mixed up between my trail version (expired) and my new Creative Cloud subscription. Its like it can't see it for some reason. I was able to get Photoshop to work but Dreamweaver is being stubborn!! Please help my project is now due tomorrow... !! Thanks!
From: [email protected]
To: [email protected]
Subject: After trial version expired and purchasing creative cloud membership programs still will not open
    Re: After trial version expired and purchasing creative cloud membership programs still will not open
    created by Mylenium in Downloading, Installing, Setting Up - View the full discussion
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual Mylenium
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How do I enter CS6 license key when Adobe Application Manager immediately tries to authenticate against my expired Creative Cloud membership?

I have CS6 Master Suite installed along side my now-expired Creative Cloud apps (I am evaluating whether to renew my subscription at this time). Both CS6 and Creative Cloud are currently unlicensed due to a snafu with my educational license, but I have a new CS6 license that I am trying to register CS6 with. However, upon launching any CS6 program, Adobe Application Manager then launches and tells me that my Creative Cloud membership is now expired. How/where to I enter my CS6 license key? I have already tried entering my new license on my Adobe account profile > “My products and services”, and reinstalled CS6 applications from my original disk image (MasterCollection_CS6_LS16.dmg).
Thanks in advance,
Liz

Figured this one out from another thread, after which I was able to sign in again with my Adobe ID and my software was ready to use:
Windows:
Delete these folders
SLStore from C:\ProgramData\Adobe
SLCache from C:\Program Files (x86)\Common Files\Adobe
OOBE from C:\Users\(Your Username)\AppData\Local\Adobe
Mac:
Delete SLStore and SLCache from /Library/Application Support/Adobe
Delete OOBE from ~/Library/Application Support/Adobe

Can I install both CC and CS6 apps with my Creative Cloud membership?

Yes, you can download CS6 apps from the Download Center on creative.adobe.com. Click any app icon. From the product download page, for instance Illustrator, look for the heading "In this version" and click the version pop-up menu beneath it to select CC or CS6. The big blue Download button at the top of the page changes to "Download CS6".
Note: It is fine to have both CS6 and CC apps on your computer. Some users require mutliple versions for different clients, etc. Its a personal preference, but in no way is a requirement to uninstall your CS6 apps in order to install CC apps.
Tip: From the Creative Cloud destop app, click the "More Information" link under any app to be taken directly to the product download page.

Go into your CC Desktop app: Find new apps, change "All" to "Previous Version".
Click on Install next to Photoshop and CS6 will be an option.

CC Trial says Expired, but I have Creative Cloud Membership, work due tomorrow HELP!

CC Trial says Expired, but I have Creative Cloud Membership, work due tomorrow HELP!

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Got an email stating my Creative Cloud Membership ends tonight, yet I'm all paid up and the card I'm using to pay for it is good. I have two very important projects going on and can't afford to have CC go down. Please help!

got an email stating my Creative Cloud Membership ends tonight, yet I'm all paid up and the card I'm using to pay for it is good. I have two very important projects going on and can't afford to have CC go down. Please help!

You have 3 CC under same Adobe ID out of which one purchased on has expired, you are getting notification due to this.
Creative Cloud Photography plan (one-year)
Desktop Subscription
Mar 30, 2015
The other two are active, however it is advisable to have one CC under one Adobe ID.
Regards
Rajshree

Creative Cloud membership expired and no more Illustrator

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