Creative Cloud Membership for Photoshop asking for Serial Validation. Can't Access the Program.

I purchased a Creative Cloud single-app membership for Photoshop and downloaded and installed it, but every time I try to open the application a window pops up asking for a serial number validation. If I click validate it says it can't connect to the internet, but my computer is connected. If I click "Connect Later" it loads for a brief moment then takes me right back to the serial validation screen. I can't get into the photoshop program at all. Now, if I understand correctly, I shouldn't need a serial number for it since it's a subscription, but I don't know why it's still asking me to validate it when I don't have one. I've tried uninstalling/reinstalling the program, and even talked to several agents, but 3 days after I've purchased it, I still cannot access the program. Please let me know what to do!

See the following:
Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

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Creative Cloud Membership for Photoshop asking for Serial Validation. Can't Access the Program.

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