Creative Cloud no charge possible in Credit Card

Hi to all,
I purchased a membership to the Creative Cloud in August 10, and my next charge is on September 5. Today I received a mail that Adobe were unable to charge the fee to my credit card. I checked the info of my creative cloud account and everything is Ok. I checked my credit card and has credit to pay the month. The mail says It will change my subscription to a free mode. What can I do?
Thanks in advance...

Sandesign if you are facing billing issues then please contact our support team.  You can contact our chat support at http://adobe.ly/yxj0t6.

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