Creative Cloud No Longer Lists Applications

My Creative Cloud application no longer lists any applications. It just displays a small window with the creative cloud logo in it (see attached image). I can't close the small window, and can't click any options on the larger window. I have to use Task Manager to kill it.
I can still run the applications that I'd already downloaded (photoshop and after effects) but can't download any others.

Hi Jmills6,
Please navigate to the below location
C:\Users\bahl\AppData\Local\Adobe\OOBE
Rename the opm.db file to opm.db.old
Launch creative cloud app again and check.
Thank you for posting on Adobe Forums.

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Lightroom not showing up in Creative Cloud "your apps" list with others, thus is not updating

I use several Adobe programs, among them Lightroom. However, in my Creative Cloud window, accessible in the header bar on my desktop, the other apps show up under "Your Apps", but not Lightroom 5. Therefore, it is not updating to 5.2. How can this be remedied? I've tried updating it manually, but it was unsuccessful.
(Also, is there ANY phone or email tech support with an Adobe application support employee? I cannot find either, which is frustrating being a paying monthly member.)
Thanks!

Justimy are you stating you are unable to see Lightroom listed in the Creative Cloud desktop application? Is so please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to restore Photoshop Lightroom as being listed.
Please do be aware that this will not affect the Photoshop Lightroom 5.2 update being available. You will want to trigger the Lightroom update from within the Photoshop Lightroom application. Photoshop Lightroom utilizes different technology than the majority of the Creative Cloud application offerings which is why it is necessary to utilize a different workflow to obtain the update.
Finally you are welcome to contact our support team at http://adobe.ly/yxj0t6. You can also find the support options available for your country/region at http://helpx.adobe.com/support.html?promoid=KAWQK.

How do i install lightroom from adobe creative cloud if my adobe application manager doesnt have it

i just got the adobe creative cloud and my adobe application manager doesnt have the option to install light room and more apps that the cloud has

Simple answer: If it doesn't show up, your system doesn't support it. refer to the tech specs on the product pages and verify the system requirements.
Mylenium

Hi, I am trying to install 4 Adobe apps onto a new iMac but Apps in Creative Cloud doesn't list any apps but says there is a download error and to contact customer support.

Hi, I am trying to install 4 Adobe apps onto a new iMac but Apps in Creative Cloud doesn't list any apps but says there is a download error and to contact customer support.
I can sign in fine with my username and password.
Rick

Hi daveforrestaid,
Please refer to the threads below where this issue has been addressed:
1. Creative Cloud "Download Error" message
2. Creative Cloud - Download error - stubborn error
Regards,
Sheena

Dowload error on creative cloud.Unable to reload applications.

Dowload error on creative cloud.Unable to reload applications.
Does anyone have this problem as well ? thanks !

Hi Elias Lo,
Please refer to the following forum thread for solution for resolution.
Creative Cloud - Download error - stubborn error
Hope this helps.
Thanks and Regards,
Sumit Singh

I need to re install creative cloud and related desktop application after hard disk formatting. Please advise?

My hard disk got reformatted recently, please advise how to re install creative cloud and related desktop application like LR & PS on the same machine.

Hello,
to reinstall CC shouldn't be a problem. You could download all the programs you need in the "try" Version from Adobe's download website. Because you have all needed serial numbers and so on, you can change your programs into "real" versions.
Maybe it'*s necessary, that you have to activate/deactivate pleae have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Good luck!
Hans-Günter

Administration rights are required message comes up and creative cloud no longer works on OSX. Permissions show no errors. Please help

Creative cloud no longer works. Is there a patch?

I am Windows, but some saved Mac links that may help
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Uninstalled Creative Cloud app and several applications, now can't install package

I am our CC for Teams administrator. An employee had Creative Cloud app and several applications already installed on Mac workstation. I uninstalled those applications, and I'm trying to install the custom package I created, but it appears the installer does a complete install of the apps, then uninstalls them all and returns an error message saying that the package can't be installed. Is there something else I need to uninstall to allow the package I created to install successfully?

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Is anyone else having trouble with Creative Cloud Tonight? ALLLLL Applications are down. None are working.

I have verified with at least 5 other people that all their applications are down and no one can sign in to the creative cloud on their desktop. I am experiencing the exact same thing. It started with Lightroom and then just stopped. I was able to just log into photoshop, but i can confirm lightroom is def not working any longer after the upgrade 2015 the other day. its horrible.

I can still launch applications, but for some reason the CreativeCloud app is hung on a network request.
I was able to force quit the Creative Cloud app, then relaunch it, and it is working.
Lightroom and Photoshop launch, but LR is hanging for about 20 seconds in the splash screen (when it normally does not).
So yes, there appears to be some sort of network/server issue with Creative Cloud right now.
But I can't find any errors listed in their status pages, so it may only be a slowdown due to a network issue outside the servers.

Lightroom 5 is missing from Creative Cloud's Apps List. Please help.

I've just subscribed to the Photoshop Photography program, installed Creative Cloud, installed Photoshop CC from there and could run it just fine, but I couldn't find Lightroom 5 in the list of apps that I could install from CC. Please help.

Hi krio,
If you're a paying Creative Cloud member, you may not see Lightroom in the Creative Cloud if your computer doesn't meet the minimum system requirements. Check to make sure that your system meets the minimum requirements for the latest release of Lightroom.
If you're using a trial version of Creative Cloud, the Lightroom trial is not available through Creative Cloud. It is, however, available as a stand-alone trial. See Install Lightroom trial | Creative Cloud membership.
Note:
Lightroom requires a 64-bit-compatible operating system.
Creative Cloud only lists the application compatible to your system.

Creative Cloud is always listed under "Apps Using Significant Energy" in OSX Mavericks

The Creative Cloud app always seems to be listed under "Apps Using Significant Energy" in OSX Mavericks. Is this normal behavior? Is there something that CC is doing in the background that requires it to draw energy? Thanks for any insight anyone can provide.

I've been having the same problem, it's not a Mavericks thing as it was doing it previously, it's using the discrete graphics some times and that's what uses the energy.
It's not consistent either, right now I'm on integrated graphics but randomly it'll switch to discrete with Creative Cloud shown as the dependancy (I use gfxCardStatus to keep an eye on what's happening), I can understand when PhotoShop etc are running but just the installer app???
I asked Adobe on Twitter a couple of months back but it got ignored. Would like an update as I use battery power a fair amount and CC controll app sapping my all important battery power for no good reason is a bit off.
I like the CC concept and how frequently things get updated but perhaps take a few days longer and get things tested in house before you release them, I've only just got CC working again after the last disaster of an update, please take a little care Adobe, this stuff is important to us.

I try to log into Creative Cloud using the desktop application on Windows 8 and after I input my credentials and click "Sign In", it tells me "You've been signed out"

can anyone help me, the answer posted is for windows 7

Hi Kowbok,
Please perform below given steps:
Clean up cached user login information.
Quit the Creative Cloud Desktop application.
Open Activity Monitor (Mac) from spotlight or Task Manager (Windows) and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete OOBE.
Launch Creative Cloud.
Thanks & Regards,
Sanjeeta

Creative Cloud does not show applications

My creative cloud app does not show any of my applications and does not allow me to do any updates. Please help.
Thank you.

Dear Mylenium and Jeff
I have now re-installed Acrobat Pro on my Vista based machine. I did it outside of the Cloud apps by downloading the trial package as it was explained to me in a support conversation / chat window that Adobe don't support Acrobat Pro 11 on Vista and it has never been tested.
Having managed to install it, I opened it and instantly I was offered the opportunity to download content - I declined - but I did checked and I was logged into my Adobe Creative Cloud account at the time - and the Acrobat Pro installation is not telling me its in demo / trial mode - it is properly installed.
While I am completely bemused at the statement that Adobe does not support Acrobat Pro on Vista I am satisfied it is working.
I did save the support chat text just in case anyone contested the facts.

I cannot get Creative Cloud to update the applications I have installed. How can I get CC to update them?

I am unable to get Creative Cloud to update my CC programs I have installed on my MacBook Pro. The programs were originally installed from a free year trial that my work was offered. It was an enterprise trial. Because I work with multiple translations, I installed the English language with Arabic support versions of Photoshop, Illustrator, and InDesign. The Creative Cloud desktop program shows that these programs are all "up to date" even though they are not. None of these programs allow me to go to Help>Updates either. That option is grayed out. I have read through several forums and help articles. I have done the following:
Uninstalled and reinstalled CC desktop program.
Logged out of CC desktop program.
Deleted the opm.db file.
Reopened the CC desktop program after deleting this file.
Uninstalling and reinstalling all of my CC programs on my MacBook.
There has to be something that I'm missing... or is it that I'm using the Arabic supported versions of these programs?
Any help would be greatly appreciated.

Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Uninstall Failed, Not listed in Creative Cloud Desktop App list

I keep trying to uninstall ANY and ALL of the Creative Cloud programs downloaded on my computer - Illustrator, InDesign, Photoshop, Premiere Pro - and I keep getting the message in the screen shot I've attached. This goes for the CC AND CC 2014 versions. I have them all. None are appearing in my Creative Cloud deskop app. It is saying I have no apps downloaded. Right now I am in the middle of installing all of the CC 2014 versions (even though the programs panel of my computer (Windows 7 64 bit) says all of these programs are already downloaded, screenshot included below also).
In fact, moments ago - today is 10/24 - my install of InDesign CC 2014 just completed yet my computer says it was installed on 10/6???? Yes, even after a reboot.
Please note: This morning I started by uninstalling the Creative Cloud Desktop App and then reinstalling it successfully.
AND YES, I have already tried the Cleaner Tool 5 times, so please DO NOT suggest that. It does not work. I've also rebooted my system several times.
There is no firewall on my computer. Virus checking is not blocking it either.
Any one else experiencing the same? I need this fixed yesterday. I haven't been able to work in 24 hours.
Please help!

I'm experiencing this same problem where I can't uninstall or install any CC products, and haven't found a resolution yet. The cleaner tool definitely doesn't help and I keep getting messages that the uninstall failed.

Creative Cloud No Longer Lists Applications

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