Creative Cloud non si installa

Ho scaricato il programma ma non si installa, mi da Errore 1, non so che fare

Balulio which specific Adobe application are you trying to download and install?  Also which operating system are you using?

Similar Messages

  • Creative cloud non si installa errore 50

    creative cloud funzionava regorlamente fino a venerdi scorso, ho fatto doppio click per apprila e a chiesto di aggiornarla da quel momento non funziona più.
    l'o disinstallata e poi installata di nuovo ma si blocca a metà installazione e mi dà errore 50. conclusione mi serve prelude ma non posso installarlo perchè creative cloud non si installa
    cercate di darmi una soluzione  grazie

    Balulio which specific Adobe application are you trying to download and install?  Also which operating system are you using?

  • My Creative Cloud desktop app installs in Danish

    My Creative Cloud desktop app installs in Danish and I don't know how to change to English.

    Hi George,
    Please launch CC desktop. At the right hand side top you will see a drop down arrow. From there select preferences. Select Apps and change the language to English.
    Regards,
    Romit Sinha

  • Bonjour, j'avaias de difficulté pour l'application de creative cloud, pas possible installer

    bonjour, j'avaias de difficulté pour l'application de creative cloud, pas possible installer,
    la fenetre pour montrer l'installation puis  disparue qq secondes après le lancement

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0
    or
    Chat Now button near the bottom for Activation and Deactivation may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • La Creative Cloud non sincronizza...

    Buongiorno.
    E' da ieri che la mia creative cloud non fa la sincronizzazione, riesco a vedere le app installate ma non posso fare la sincronizzazione dei file e soprattutto non posso usare i font e questo è un grosso problema dato che devo stampare dei lavori.
    Per favore, aiutatemi!!!!

    Anch'io questa mattina non riuscivo a sincronizzare i miei files.
    Allora ho disinstallato la app Creative Cloud e poi l'ho reinstallata.
    https://creative.adobe.com/it/products/creative-cloud
    Ora i miei files sono sincronizzati.
    Buona giornata

  • I bought the complete package of creative cloud, but the installer allows only trial versions What I can do?

    I bought the complete package of creative cloud, but the installer allows only trial versions What I can do?

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Mylenium

  • AIUTO!! quando apro adobe creative cloud non compare niente

    quando apro adobe creative cloud non mi compare niente ma solo una schermata bianca, ho provato ad disinstallare e r-istallarla piu volte ma niente, chi mi puo aiutare??

    Hi Luigi,
    Please refer to the threads below where this issue had been addressed:
    New Creative Cloud App unusable: it's blank!
    creative cloud is blank window why?
    Cloud Desktop App is blank?
    Re: Creative Cloud app opening blank
    Regards,
    Sheena

  • Creative Cloud - BUG Changing Installation Directory for Apps

    I searched and could only find this similar post here
    http://forums.adobe.com/message/5498967#5498967
    Which stated the issue I am experiencing.  In the preferences of the creative cloud desktop program I changed the installation directory to D drive because I have my main hard drive partitioned and the programs would take up too much space on C.  Regardless of the change in preferences the applications were still installing to my C drive.  I tried restarting and reinstalling and nothing seemed to work. 
    Finally I decided to reallocate my D partition back to C, I have yet to complete this because I am waiting for all the data on D to be transferred to an external drive so I can recombine it to C without losing data ( I don't know if this is necessary, I haven't recombined partitions in the operating system before, but just to be safe)
    ANYWAY
    As I am waiting for the transfer (Over 120gbs takes a while)  I changed the installation directory in the Creative Cloud preferences back to C and went ahead and installed the program I was trying to prior to all this.  Guess What?  It installed to my D drive!!!
    This isn't a serious bug for me, just incredibly annoying and causing a lot of extra work on my part just to install the program I wanted.  However for someone who requires a different directory to install to and cannot rearrange their computer to accommodate this bug I could see it being more serious.  Has anyone else had this issue and did you find a solution?  Thanks.
    P.S. Adobe you rock, I hope your other CC programs don't feel rushed for release like your installer does

    ADOBE WILL TRY TO DELETE YOUR LEGACY APPS!!!!  Do NOT let them! They could put you out of business! Here is a tech support transcript, see for yourselves:
    Vipin: May I have your permission to connect to your computer remotely and try to solve the problem while you watch?
    ADOBE CUSTOMER: I need to know that NONE of my legacy adobe apps will be affected. CS5 suite and CS6 products will NOT be affected is that right??????????????
    info: Your chat transcript will be sent to dixxx.net at the end of your chat.
    Vipin: It will be affected.
    ADOBE CUSTOMER: WHOA! you are saying that my CS% and CS 6 apps will be hurt and not run correctly is that right?
    Vipin: We need to remove all the Adobe apps installed on your computer.
    Vipin: Is that okay.
    Vipin: May I have your permission to connect to your computer remotely and try to solve the problem while you watch?
    ADOBE CUSTOMER: There is no way I give permission to delete CS5 creative suite, CS6 video production suite or hurt them in any way what so ever. I have THOUSANDS of dollars of plugins and other workfow products that depend on them. Sorry but my only recourse is to
    ADOBE CUSTOMER: see if you have ANY loyalty to an OVER 30 years adobe customer (me) when you demand payout for the remaining 5 months of the subscription. I'm betting you will just send the bill to collections for non payment. If so, you WILL be sued for non service and non delivery of product. And yes, I am ready to spend over xxxx on a suit vs adobe because of how you have treated me. The point is I know that I am not alone, and that's sad.
    Then after TECH NO SUPPORT, CSRs try to 'handle' me:
    If you do decide to cancel, we can refund your subscription.
    If you stay with the service, we can provide 2 free months as an apology for the technical difficulties. We cannot provide a free year.
    Please let me know which you would like to do.
    Thanks,
    Britt
    Like · Reply · 35 mins
    ADOBE CUSTOMER:You want me to stay with a service that provides no product? And has not provided me with a usable product since October of 2014? And now the word is out that you are raising subscription prices after the first year? Who do you think you are? You HURT peoples ability to earn a living! You cost us hours and days and months trying trying to fix your problems so we can move forward with your products? Who in the hell do you think you are? Tell you what, dont cancel a thing. A media blitz and maybe a subpoena to San Jose is the right move to protect peoples rights. Your company needs to learn a lesson in how to treat legacy customers. It seems no one has taught you that "if you take care of the customer, they will take care of adobe." Britt, care to guess how many dollars I have given adobe in almost 30 years?
    Adobe Creative Cloud Hi ADOBE CUSTOMER:
    We value all our customers and would love to help resolve your issue. Would you like to arrange a callback with tech support? I can make sure the technician is a senior staff member that can offer more troubleshooting solutions. Let me know if you would like to schedule this, and what a suitable time would be.
    Thanks,
    Britt
    Like · Reply · 19 mins
    Adobe Creative Cloud Regarding Creative Cloud prices, it is noted on the purchasing page that some subscriptions offer "promotional rates for the first year only." Our full subscription terms can be viewed here: https://www.adobe.com/misc/subscription_terms.html
    -Britt
    Like · Reply · 18 mins
    ADOBE CUSTOMER: You see, that is EXACTLY how you should take care of a customer. Tell them they are wrong and have it NOT RELATED to a simple request to FIX a company software PROBLEM. Tell your customers that after FOUR months of unusability of your product, DAYS of the customer trying to fix the company problem, that your solution is give them TWO months FREE then JACK the price up for them! You MUST have thousands of people in LINE to YOU to get this celebrated DEAL!
    Like · Reply · 6 mins
    ADOBE CUSTOMER: I have a hunch some adobe board members are going to have fun with your conversation and offer, Britt. I would hush up now before you have to look for a different job because I know you mean well BUT you have no experience or skills solving a client's issues and in fact, you are hurting adobe's future earnings.
    Like · Reply · 2 mins
    Adobe Creative Cloud I apologize for the frustration regarding Adobe's pricing policy, Kee. Please let me know if you would like additional help troubleshooting the problem. We would love to locate the cause of the download issue and get this resolved for you.
    Thanks,
    Britt
    Like · Reply · 7 mins
    ADOBE CUSTOMER: The Russian cracked version of PS 2014 will have to do on another clients machine until you have a total new WORKING release. I'm tired of being your company's test pig, doing the boiler plate cleaner routines, and having the same failures. It's one thing to have broken software, but NOT acceptable to treat customers the way I have been treated, and then, be greedy on a remediation offer from you.
    You say,"We value all our customers."  Again, clearly NO ONE from the BOD has taught you that if you take care of the customer, then the customer will take care of adobe.
    You guys and gals have essentially asked for a fight, and a fight you shall have. good night.

  • BUG: Forced Restart Via Creative Cloud Desktop Application Installer

    Hey guys, I was trying to install a few adobe products and have been encountering strange errors.
    The following bug has been experienced when trying to install Adobe Application Manager, Adobe Photoshop, Adobe Dreamweaver, and Adobe Illustrator.
    Program will install to about 44% or so and then say "extracting". After extraction, it displays the %installation, increases about 4-10%, then forcefully restarts my computer.
    According to my computer, no errors are present (looked in the events log)
    Here are the following things I have tried to remedy this issue.
    Running windows update for all general updates and going to intel to update graphics driver.
    1.  a. Removing all Adobe applications via control panel and using the Adobe CCleaner utility.
         b. Re-installing Creative Cloud w/ administrator privileges
         c. Attempting to reinstall application.
    2. Tries the above but in Safe mode.
    3. a. Looked at computer resources to make certain CPU wasn't somehow overheating.
        b. CPU temperature was not adversely affected nor did the utilization rate of any resources(CPU, GPU, Drive, Network) exceed 25%
        c. Viewed the event logs to determine if any errors were present. The even log displayed no errors had occurred during any of the forced restarts.
              On a side note- I found that despite Skype being told not to start-up on boot, it is actually reducing my boot time by 6 seconds!
    4. Went into advanced settings and unchecked the box that allows windows to automatically restart on error.
    I am at a loss as to why it is forcibly restarting my computer. Adobe products are the ONLY products that I have experienced any issues with during installation.
    However, in order to remedy this issue here is some information regarding computer specs.
    OS Name
    Microsoft Windows 8.1
    Version
    6.3.9600 Build 9600
    Other OS Description
    Not Available
    OS Manufacturer
    Microsoft Corporation
    System Name
    ZAYIK
    System Manufacturer
    Dell Inc.
    System Model
    Inspiron 5520
    System Type
    x64-based PC
    System SKU
    Inspiron 5520
    Processor
    Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date
    Dell Inc. A14, 5/13/2013
    SMBIOS Version
    2.7
    Embedded Controller Version
    1.01
    BIOS Mode
    UEFI
    BaseBoard Manufacturer
    Dell Inc.
    Platform Role
    Mobile
    Secure Boot State
    On
    PCR7 Configuration
    Binding Not Possible
    Locale
    United States
    Hardware Abstraction Layer
    Version = "6.3.9600.17196"
    User Name
    Zayik\ZAYIK\David
    Installed Physical Memory (RAM)
    8.00 GB
    Total Physical Memory
    7.87 GB
    Available Physical Memory
    5.69 GB
    Total Virtual Memory
    9.12 GB
    Available Virtual Memory
    6.76 GB
    Page File Space
    1.25 GB
    Graphics Card
    Intel HD 4000
    This is quite a fatal bug and I am hoping we can find a solution so others will have a place to turn to if they encounter the same bug. 

    Hi pillguy,
    Please let us know the network environment are you in?  Which operating system are you using?  Do you utilize a proxy server or a software firewall?.
    Please try the steps mentioned in the kb: http://helpx.adobe.com/creative-suite/kb/remote-server-responding-installing-aam.html / http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html .
    You may even try download using different internet connection if possible.
    Regards,
    Romit Sinha

  • Creative cloud for teams installation

    I have a registered licence for Adobe cloud for teams.
    After I install the creative cloud and try to install some of the applications it only lets me install the trial version for some reason...
    Anyone know how to solve this?
    Thanks

    Team license links that may help
    -manage your team account http://forums.adobe.com/thread/1460939?tstart=0
    -Team Installer http://forums.adobe.com/thread/1363686?tstart=0

  • Creative Cloud Desktop application installer stalls at downloading

    Hi When I download and run CC installer (CreativeCloudSetup.exe) on Win8 It stalls at about 8% and will not download the files needed. 
    To clarify I can download the CreativeCloudSetup.exe just fine, but when I run it it stalls when trying to download files.    Here is what it says after sitting at about 8% for a minute or 2.
    I have tried to restart and re-download the file, as well as the suggestions as noted below:
    I will download the new CC installer from the llink below.
    https://creative.adobe.com/products/creative-cloud
    If the first install attempt fails I'll rename the Adobe OOBE folder (out-of-box experience) to OOBE.old, then will try the install again. {Adobe OOBE folder locations for my system are below. Likely yours are the same.}
    C:\Users\[User Name]\AppData\Local\Adobe\OOBE
    C:\Program Files (x86)\Common Files\Adobe\OOBE
    They didnt work. 
    Screenshot of error:

    Hi pillguy,
    Please let us know the network environment are you in?  Which operating system are you using?  Do you utilize a proxy server or a software firewall?.
    Please try the steps mentioned in the kb: http://helpx.adobe.com/creative-suite/kb/remote-server-responding-installing-aam.html / http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html .
    You may even try download using different internet connection if possible.
    Regards,
    Romit Sinha

  • Creative Cloud Desktop App installer crash (Mac OSX)

    I wanted to update my existing CC Desktop App, but that didn't work out, so I uninstalled it, and tried to reinstall. But that brought me into a whole other world of pain and tears.
    Basically, when I finally worked out where I could download the .dmg (hint: if you try to download the desktop app installer through chrome on mac, you'll get the .exe), and I ran the installer, and just says this: "Downloading Creative Cloud Desktop App" and then promptly crashes, leaving no trails behind. I cleaned my mac from old logs and whatnot, did not work. I ran Creative Cloud Cleaner Tool, that just deleted all my existing CC programs so I can't even work with those anymore, but the cleaner provided nothing to let the Desktop app installer actually work.
    I have a Mid 2012 Macbook Pro "13, Mac OSX 10.9.5, 2.5 GHz i5, 8GB RAM. I've had virtually no problems with Creative Cloud, except After Effects 2014, which could never complete an update.
    I suspect I need some kind of "offline" installer for the Desktop app.

    SkyOtic if you are being offered an exe by Chrome then I would recommend reviewing your web browser settings and add-ons.  It appears that Chrome is currently identifying your computer as utilizing a Windows operating system.
    Please download and install the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop.  I would strongly you recommend the use of a different web browser unless you have corrected the behavior occurring within Chrome.
    If you continue to face difficulties then I would recommend reviewing Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.

  • Can't log anymore on creative cloud after the installation of the new application manager (7.0)

    the first capture is comming after starting the adobe application manager and the login process. and the second on is comming after try to connect to my folio builder.
    the connection to the adobe server is working because if I enter a wrong password I received the regular message that my id and password is wrong... it's when the credential is ok that I receive this message
    apologize for the french screen.... and my bad english...lol
    Michel

    As an update, suggested route from Adobe Care was to use CC cleaner to clear off the installer and re-install it (see here: http://forums.adobe.com/message/5418705#5418705). 
    I did this (someohow wiping out Photoshop in the process!!) and re-installed Creative Cloud Installer.  Still the same issue of 'Unknown Server Error' on log in.
    It should be added I am on a broadband network through my company.  While the IT here always say they dont really do much in the way of a Firewall I do have problems with some connection types (such as email programmes, radio apps and Dropbox can be a bit funny too).  But the intallers had all worked without issue before this update.
    Awaiting a call back from Adobe now.

  • Creative Cloud app detecting installation of LR on old drive

    Recently upgraded my Macbook with a SSD drive (MainDrive) and did a fresh install of 10.9.4 (Mavericks).  In the process I moved my old HDD (now SecondaryDrive) to the optical drive.  This drive had LR 5 installed but I would prefer a new installation of my new drive.  The Creative Cloud app seems to detect Lightroom on the old drive and simply states it is 'up to date'.   What is odd, is it did not detect the installation CS5 on the old, now secondary drive.
    Without touching my old installation or drive, how can I get the cloud app to simply install a fresh copy of LR on my now main SSD drive?  Is there a way to tell the app to only scan the OS drive?
    I have tried a few tips such as removing the opm.db file without success.  I moved the LR app out of Applications on the SecondaryDrive to the trash, restarted the Creative Cloud app and LR is still found.
    I do not want to boot into the other drive and uninstall LR, I feel I really shouldn't have to.  Any suggestions?

    Just saw the status of LR move from installed to not installed.  I was simply in the settings pane of the Cloud app.  Very odd.

  • Re: Creative Cloud - BUG Changing Installation Directory for Apps

    Where would one be able to find the manual installer? In CC itself or is there another place I should be looking?

    Branching this to a new discussion.
    Tina21 please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to uninstall the Adobe Creative Cloud applications.

Maybe you are looking for