Creative Cloud not installing on my mac. it says (Error code: A12E5)

Creative Cloud not installing on my mac. it says (Error code: A12E5). What do I do?

Hi luelalamirew,
Welcome to the Community!
A12E5 is a download error. Please follow the mentioned steps:
Mac:
Navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old .
Navigate to Applications/Utilities and trash Application Manager and Creative Cloud desktop folder.
Download and install CC desktop again. If still the issue persists then restart Mac in safe boot and try installing again: http://helpx.adobe.com/x-productkb/global/start-safe-boot-mode-mac.htm l .
Cheers!
Ankit

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