Creative cloud not responding, opening...missing

My creative cloud app is missing...what now?

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Similar Messages

  • Creative cloud not responding

    My creative cloud app wont open.

    Hi Bradygirl70,
    Which OS are you using? Kindly let us know the exact error message?
    Regards,
    Romit Sinha

  • Why is creative cloud not responding on my mac?

    How can I uninstall all of my creative cloud files and reinstall them. nothing is responding...I can't even get back to my uninstall folder.

    Hi agroebner,
    Please refer the article: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
    Regards,
    Romit Sinha

  • Any one else having trouble with Creative Cloud not opening?

    Anyone else haveing trouble with Creative Cloud not opening? All I get is the splash screen and the :loading: symbol that keeps going around and around---forever.
    This just started ---.
    I am running Windows 8 on an i7 machine with 16 gigs of RAM. My internet connection is good---all other internet access opens just fine.
    Thanks
    gene

    Have you downloaded and installed the following updated Mountain Lion compatible driver and software for your model?:
        http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-107723- 1&cc=us&dlc=en&lc=en&os=219&product=4073738&sw_lang=
    Hope this helps

  • I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

    I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

    The license allows YOU to install on a 2nd computer... it does not allow someone else to use your license
    Licenses and terms of use | Adobe
    You may also not purchase an Education version for someone, they must do that for themself... if they qualify
    Adobe Education... Start here https://creative.adobe.com/join/edu
    Education Plan https://creative.adobe.com/plans?plan=edu
    One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
    http://www.adobe.com/products/creativecloud/students.edu.html
    http://www.adobe.com/education/students/student-eligibility-guide.edu.html
    ID Proof http://www.adobe.com/store/au_edu/academic_id.html
    I do not  know how it is done, but you MAY be able to buy her a regular subscription and pay with your credit card... just not the Education version that has strict requirements

  • My pdf files do not display the full page on Creative Cloud (side of pages missing)

    Hello
    My pdf files do not display the full page on Creative Cloud (side of pages missing).
    Does anyone else have this problem?
    Thanks

    Creative Cloud is the process used to download and install programs... which program are you using?
    If Acrobat, http://forums.adobe.com/community/acrobat may be a better place to ask

  • Recently Updated Creative Cloud and "MSVCP110 is missing" pops up. Bad update?

    Recently Updated Creative Cloud and "MSVCP110 is missing" pops up whenever I open Bridge or Illustrator. How to fix this?

    Found the solution.
    I did a search on my system for the missing MSVCP110.dll file and found it in the SYSWOW64 folder and not System32 folder.
    I copied the file and pasted into System32.
    I opened command prompt and did the following:
    start>>program>>acessories>>command prompt
    or
    start>>run
    run the following command:
    regsvr32 msvcp110.dll

  • Creative Cloud desktop app opens but none of the tabs are there

    I installed this to my laptop and it works just fine but on my desktop PC none of the tabs show up. Apps, Home etc are not there. It looks as if it never loaded properly but nothing happens no matter how long I leave it. This is the second computer I installed it to so too many installation attempts should not be a problem. I also tried re-installing it in case something had gone wrong but it makes no difference. I looked in the troubleshooting section but there seems to be nothing about such an issue.

    Flikaline Rosalka please see Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html for information on how to resolve your current error.

  • When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product."

    When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product." Clicking continue takes me back to the Member Expired prompt. My account and subscription are both active and current.

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Book files stored in Creative Cloud not syncing

    Hi everyone!
    We are working on a project that is stored in Creative Cloud to take advantage of collaborative workflow. Everything is working fine so far.
    I've just created a book and added a few files so that I can sync styles, master pages, etc. This is working flawlessly on my end so far.
    The problem comes when another teammate tries to open the book file I've created on his/her end. The book opens but it is empty (no documents listed at all). However if a send the book file to them via email or store it on a network drive and they open it everything works perfect.
    So the problem seems to be related with Creative Cloud not syncing the book files properly. Any clue on the matter? We must store the project files on Creative Cloud so work from a network drive is not an option for us.

    Yeah, you are absolutely right, we are using Google Drive for pretty much everything else, is way more faster, more reliable and is full featured (how about download entire folders Adobe or zero errors when syncing, Adobe?). And on top of this is cheaper (way more is you ask me).
    Sadly, we really MUST work in Adobe CC for this particular project so no scape here.

  • Creative cloud not installing on my mac

    I subscribed to the photobundle of creative cloud.
    I clicked on the download button, creative cloud is opening but nothing is happening.
    Computer has rebooted already, but still don't get more then this...
    Anyone an idea to solve this?

    Bramfcool please try the steps listed in Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html.  If you can please respond back to this discussion with the results it would be appreciated.

  • Creative cloud not createn coresync

    creative cloud not createn coresync

    Are you using Mac computer ?
    If it is Mac , follow below steps :
    OR
    1) Right click on Finder icon and  select "Go-To" Folder option.
    2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
    ~/library
    3)Then navigate to Application Support>Adobe.
    Right click on Adobe folder and select "GetInfo" option.
    Expand the Sharing & Permissions section.
    Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
    Please click on '+' symbol , Add currently logged in user name and user named named Administrator.
    Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
    Then try to install Creative Cloud

  • I have creative cloud - but cant open acrobat XI pro?

    i have creative cloud - but cant open acrobat XI pro

    I had creative cloud for a year. Something in the program was corrupted, my Mac Pro uninstalled it with Apple’s Security uninstaller which obviously left out some key Adobe unimportant file but the Apple message was an  instruction to reinstall. Sounds simple enough unless you are Adobe and believe your programs are part of the NSA’s drone program both recording your personal calls but also secretly scanning your systems for illegal software. LOL 
    For whatever reason the Install program for Acrobat wan’t on my system, yet the “Creative Cloud” showed that it was indeed installed and performed perfectly with a bug green checkmark. The smarter people are, the harder it is for them to understand simple problems and solutions. Its why they take those people and put them in a corner away from the world. Trying to explain that my Macbook Pro did not use the software written by the hand of god "Adobe uninstall" so trying to run it after the fact just gave me errors. Plus, no where on my system was an Acrobat Install so I'm assuming it was inadvertently deleted by the internal Mac uninstall software.  After several calls to Adobe, maybe 2.5 hrs just trying to explain what happened, and that I need to reinstall Acrobat, so turn off the flag that prevents me from installing a fresh copy. Why? because the twenty year tradition of spending 98% of their development time just trying to figure out methods to prevent licensed users from the egregious sin of trying to install another copy on a second machine, which as long as only one copy was running at a time does NOT violate the approved standard software license.
    So for 7-8 of the 12 months I paid monthly subscription rates, I still do not have Adobe Acrobat and just cancelled the subscription today after they raised it by $10 more per month. I've struggled with this company for over 25 years and they have the most propeller heads of any one on the industry and are proud that only a small few can actually figure out how to use it.  I wish you luck but they provided  me three solutions the tech dreamed up for fixing my problem which underscored their complete ignorance of the MAC OS X Operating System or their own creation of the Creative Cloud that in and of itself, needs removed from every system. I cancelled, and they debited by account anyway. Someone needs to send them a gift wrapped present via email to thank them for the best years of my life.
    I only use Photoshop & Lightroom 5 plus Acrobat. And I truthfully don't need them to obtain it.  The concept is a perfect use of cloud technology, until you add in the Adobe Windows Vista coding combined with their paranoia that someone will figure out a way to utilize two copies on the same license. I'm a finance guy and these are not the things that increase revenue. They just continue to piss off the customer base..
    Make sure you are first installing Creative Cloud and installing and updating from that program that will always run in the background and when you want to peruse their other software, that is where you do it. It is also where they notify you of updates and of course the green check mark which is their lock from you ever being able to download another copy. if you download Acrobat into your downloads but trying to execute it will be a futile effort even though it would solve my and maybe even your issue while the Creative Cloud correctly sees that you have one licensed running copy. However, that solution almost threw him into a virtual coma. But then he reduced himself to utilize common sense and  began to apply what two hours of previous conversation explaining that there had to be a method to temporarily neutralize the cloud monitoring of your system just for five to ten minutes, just enough time to reinstall a fresh copy of Acrobat and insert the same license. After bringing up the full blown acrobat software and its running perfectly, Adobe could reactivate the interface with its web based system and the monitoring of your hard drive, specifically all your Adobe software and now the green check mark actually is correct and you are back in business. However, in Adobe land, I just articulated what was a version of Alice in Wonderland. That solution never happened and therefore i decided to cancel the subscription. Adobe will have a nuclear feature that removes you and probably the software. Then after a couple months, it may be possible to resubscribe and have the system treat you as new, thus allowing the reinstallation of any software which surely had updates or went up to a version slightly higher. However, now I think they have defeated their original marketing scheme and overpriced AGAIN which will drastically reduce their renewals which are auto yearly auto renewals where the user is supposed to receive several emails regarding the renewal date, the price change, etc. Just using my on file account and debiting my account, I can reverse that.
    I wish you much more success during your year long commitment and hope that you at least receive the value of the subscription because Adobe has never been one to offer a conselation by extending your original subscription at your original rate, but we aren’t in OZ and he name wan’t Dorothy.   Best of luck!

  • Adobe Creative Cloud doen't open with Mountain Lion, is it compatible?

    Adobe Creative Cloud doesn't open with Mountain Lion, is it compatible?

    Running Creative Cloud on 10.8.4 perfectly:
    have you tried repairing your disk permissions using Disk Utility?
    MtD

  • Why files in Lightroom mobile  and files in the creative clouds not the same?

    Why files in Lightroom mobile  and files in the creative clouds not the same?
    Idea was to store date in one place. I have subscribed to photographer option

    Do you mean you are trying to sync files from Creative Cloud to mobile and it doesn't work? I don't know much about Lightroom. It's better to ask your question at Photoshop Lightroom.

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