Creative Cloud on a new Laptop?

Hi guys,
currently I have the creative clound installed on my laptop and a mac. Now I would like to get a new laptop. Is it possible to transfer the licence from my old one to my new one?
thanks,
Nele

Hello,
You need to deactivate any one of the machines and post that you can install it on a new machine.
To deactivate :
Step 1: Launch any application
Step 2: Choose Help > Sign Out [Your Adobe ID].
For more information on Activation/Deactivation  : http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
To install on a new machine:
Download Creative Cloud from : https://creative.adobe.com/products/creative-cloud .
Thanks!
Atul Saini

Similar Messages

  • How do I load creative cloud to my new laptop? its paid for under my old laptop so I don't know how to switch over.

    I need to figure out how to get into the creative cloud on my new laptop after having it downloaded on my old laptop.

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each

  • How do I uninstall creative cloud on my old laptop and  reinstall creative cloud on my new laptop?

    How do I uninstall creative cloud on my old laptop and  reinstall creative cloud on my new laptop?

    There is no need to uninstall on the old machine, but you can sign out thru the CC Manager if you like and then uninstall like you would any other software (depends on your operating system).
    To install on the new machine repeat what you did originally with the old machine...
    Download/install the desktop application, sign in, install the subscription application(s).
    Creative Cloud for desktop
    https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Sign out, Sign in | Creative Cloud desktop app
    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Activation & deactivation help
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to
    Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • Error message when downloading Creative Cloud app on new laptop

    I am trying to download an app on my new laptop. My internet works fine. Everything else is working, but CC keeps having this error message below. Please help.

    Browser and/or firewall firewall look to be the problem... try and different browser, and turn off your firewall
    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0

  • URGENT: Transferring Creative Cloud Account to new laptop

    Hello,
    Am desperately looking for help. My MacBook Air was stolen, I have a new one, but having difficulty syncing Creative Cloud with new one. Help PLEASE?

    The CC has been activated twice.
    You need to deactivate it from PC,
    If you want to activate for the third time, then you can by choosing to "deactivate from previous computer" option that you will get while activate it for the third time.
    Please refer to http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#ac tivate-problem
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#de activate-problem
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#ho w-to
    When you install it on the third computer or for the third time & when you to activate it, if it installed & activated already twice, there will be an option of deactivating it from the previous computers, please click on that.(To deactivate from preinstalled machine, Open any Adobe CC application > Help Menu > Signout.)
    Next it will allow you to activate on your new machine,
    Now you can go back to your first computer, log out & log back in of Desktopp CC App, launch any product, if there is any product to buy, in that prompt there will be an option to " license the software", please click on that & sign in.
    It will reactivate the CC on the first machine.
    You have already deactivated it from one machine, hence you can activate it on third computer.
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#deactivate-problem
    In case the is still not resolved, please contact Adobe at
    http://adobe.ly/yxj0t6
    Regards,
    Rajshree

  • I have acquired a new laptop and wish to transfer my use of the creative cloud from my old laptop to my new one. How do I uninstall and then reinstall on the new device ?

    I have acquired a new lap top and wish to transfer my use of the Creative Cloud from my old laptop. How do I uninstall and then reinstall on the new device ?

    Richardwmills for information on how to install the Adobe Creative applications included with your membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • How can I install Creative Cloud on a new computer? Should I uninstall the old computer?

    How can I install Creative Cloud on a new computer? Should I uninstall the old computer?

    Hi Bussada,
    No, you dont have to uninstall Creative cloud from the other machine. You can use your Adobe ID to download and install the software on the other machine. Please ensure that you don't use both machine at the same time.
    Download creative cloud desktop app from this link.
    https://creative.adobe.com/products/creative-cloud
    Regards,
    Abhijit

  • I have problems with installing my Creative Cloud on my new mac.

    Hi! I have problems with my Creative Cloud account, because I've got my old mac computer stolen, and now I want to install my Creative Cloud on my new mac computer, but i can't manage to do it. I already have an account and I still pay every month, but I have no Adobe programs. Help me please! - Emil

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each
    -Both subscriptions MAY be in use at the same time https://forums.adobe.com/thread/1683787
    Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  • I just changed computers: how do I now use creative cloud on my new computer?

    I just changed computers: how do I now use creative Cloud on my new computer?

    Firstly, if you still have access to older computer, sign out of CC activation on that computer by going to any product>help>sign out. This will deactivate your activation on the previous PC.
    Then go to Creative Cloud Website and download the applications directly or download CC Desktop and downlad applications via that.
    If you do not have access to older PC and you are getting a message like "Activation limit reached", the follow the steps mentioned in this document:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • How do i load creative cloud copy on my laptop?

    how do i load creative cloud copy on my laptop?

    randx1955, You simply have to go to creative.adobe.com, login and download the Adobe Application Manager and install the apps.
    - Nitin

  • I lost my Creative Cloud app when I had a system crash on my old 13" Mac, how can I reinstall Creative Cloud onto my new 15" Mac?

    I lost my Creative Cloud app when I had a system crash on my old 13" Mac, how can I reinstall Creative Cloud onto my new 15" Mac?

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each
    -Both computer Cloud subscription activations may not be in use at the same time

  • Moving Creative Suite 4 to new laptop. New download has 9 Pro, old install had 9 Pro "EXTENDED"

    Moving Creative Suite 4 to new laptop. New download has 9 Pro, old install had 9 Pro "EXTENDED". Don't remember if my boss bought the "extended" as an exrta. BUT, when I go to Adobe and downlaod the "Extended" version, it says I have a better program already installed. IF this program is 9 Pro, then It is missing the 3D capture feature I was using to create 3D User Interactive PDFs of AutoCAD 3D models off the Model tab.   Any clue what I need to do?  Thanks,  Cliff
    [email address removed by host]

    The version of Acrobat bundled with CS4 was Acrobat 9 Pro. Acrobat 9 Pro Extended was sold as a standalone product.
    If you already have Acrobat 9 Pro Extended, then untick the option to install Acrobat when installing CS4, and you can carry on using the standalone copy. Acrobat and CS4 don't actually talk to each other, so installing CS4 won't affect your install of Acrobat unless you force the CS4 install program to replace it.

  • Please tell me how to activate my creative cloud on my new Macbook Pro?  Thank you so much.  I have already logged in to my adobe id page

    I just it to recognize my creative cloud on my new Mac.

    >> then I get a completely blue screen.
    That probably means that you're not looking at a bug in Photoshop, but a problem with a driver - and the most likely cause would be your video card driver.
    And sure enough, your video card driver is almost 2 years out of date.
    Please go to NVidia's website and get the latest driver - then follow their directions for installation (so you don't get bits of old driver left over).

  • Creative Cloud on a new computer

    I am getting a new computer at work. What are the steps I need to take to move my software and subscription to the creative cloud onto the new one?
    Thanks,
    Jeff

    NONE. As per Creative Cloud, you can install any creative cloud applications on 2 machines. So, simply login to https://creative.adobe.com/ on the other machine and install the CS6 products that you like. Voila ! You are good to go.
    That's the beauty of Creative Cloud. No need to move anything from one machine to the other.
    Cheers!

  • I cannot install Creative Cloud or download new CC applications. What is the fix?

    I cannot install Creative Cloud or download new CC applications. What is the fix?

    I am on Windows 7 - 64bit.
    I can not download the new Creative Cloud App from online in the Download Center.
    When I try to by clicking on download, it opens the old Adobe Application Manager and Creative Cloud is not there to chose to install.
    I was able to install most of my CC applications through the Adobe Application Manager.
    I am unable to get Acrobat installed though. The Adobe Application Manager will download Acrobat Pro XI and extract it, but it has a little yellow ! sign that says Installation Failed.
    If we can get the new Creative Cloud app installed, maybe I can get Acrobat Pro XI installed afterwards.
    When I click the yellow error sign it gives me a web page with the following message:
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 5 error(s)
    ----------- Payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} -----------
    ERROR: Third party payload installer vcredist_x86.exe failed with exit code: 1612
    ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Jeff\AppData\Local\Temp\{3DE38BDA-D215-4978-8277-673E111901C8}\Acrobat_11_0_0_C CM_MUI\Adobe CS7\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
    ----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
    ERROR: Error 1310.Error writing to file: C:\ProgramData\Adobe\Adobe PDF\Distiller\Example Files\RUNFILEX.PS.   Verify that you have access to that directory.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1310.Error writing to file: C:\ProgramData\Adobe\Adobe PDF\Distiller\Example Files\RUNFILEX.PS.   Verify that you have access to that directory.
    ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

Maybe you are looking for