Creative Cloud opens, then halts and says "download error - please call customer support". Do I have too?
I'm trying to put CC on Mac 10.9.4 and it keeps giving me the same error.
Please refer to :
Creative Cloud "Download Error" message
Error downloading Creative Cloud applications
In case the issue still persists, please do contact Customer Support.
Regards
Rajshree
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Want to try trial for Premiere Pro but for some reason the apps tab says "download error please contact customer support"
Kbubello for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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Creative cloud download error please contact customer support
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MrCFish please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.
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so I just uninstalled and removed all adobe apps from my computer - including the adobe application manager
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Download error please contact customer support
Have installed Creative Cloud, got this, uninstalled, rebooted and again same thing. Working on MAC OS X v10.9.4. Thoughts. Trying to install for trail of a few products...
Hi dsloane53,
Please refer to the following thread where this issue stands resolved:
Creative Cloud "Download Error" message
Regards,
Sheena -
Installation error - Read more "Download error - please contact customer support"
EACH TIME I TRY TO DOWNLOAD AN APP IT SAYS THIS! PLEASE HELP!!!
What are you trying to download? What are your system specifications?
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When I try to download a song or a video on my ipad it starts to download and then before it finishes it stops and says download error. Tap to retry. Any suggestions on how to fix this error and get my items that I purchased to download?
MacBook Airs won't run Classic.
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I try to download music I purchased and it won't download. It comes up and says "download error. Tap to retry." Every time I retry it does the same thing. Why is my phone doing this??
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
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Hi Gasbarro,
When trying to reinstall using the Cleaner Tool Jacob suggested, can you take a note of the location?
Error: "The licensing subsystem has failed catastrophically." when you start a Creative Suite 3.x application
Please try refer to the help doc and let us know if it helps.
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today I'll try to install Adobe CC, so I recieve error message 'Download error.Please contact custumer support". I've search on the internet,and nothing was helpful.
You can perform steps from beginning one more time.
1 )Open Control Panel and Navigate to Control Panel\Programs\Programs and Features .
Under Program and Features list , locate Adobe Creative Cloud and uninstall the same.
2) Navigate to C:\Program Files (x86)\Common Files\Adobe.
Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
3) Navigate to C:\Program Files (x86)\Adobe.
Open Adobe folder and if present delete Adobe Creative Cloud folder.
4) Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
appdata
Then navigate to Local>Adobe.
Open Adobe folder and delete folders named AAMUpdater and OOBE.
Important : Disable AntiVirus and Firewall temporarily.
Click on the below link and download Creative Cloud setup file and use the same to install the Creative Cloud Desktop application.
https://creative.adobe.com/products/creative-cloud
Once the installation process is completed, try loading Apps tab and check,
Still face same issue , create new Admin account on your Windows computer and launch Creative Cloud desktop app and try loading Apps list. -
I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""
Hi islandschool,
Please try the suggestion given in the link:- http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html
Regards,
Sarika -
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Welcome to the Apple Community.
It sounds like you are trying to change your login in the Tunes store through iTunes on your computer, which you can only do once in 90 days, which you don't need to do for this.
What does your iPad usually sync with.
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