Creative Cloud (or CC) is always logging me out whenever i sign in! HELP!!!

im trying to get the trial of Adobe Adition CC and i just downloaded Creative Cloud to download it. I logged in and it does the loading circle thing, it takes a while and then after that it says "you have been signed out please sign in to continue" please tell me why?

Hi trustien,
check this out : https://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
regards

Similar Messages

  • I'm logged into creative cloud, but someone else had logged into Dreamweaver, can I log them out of Dreamweaver and login using my credentials?

    I'm logged into creative cloud, but someone else had logged into Dreamweaver, can I log them out of Dreamweaver and login using my credentials?

    I'm using an iMac previously used by a past employee. It is running OS X 10.9.3. Using the CC application, I have logged out of his account and into my own. When using other applications such as Photoshop and After Effects, my account is the one displayed in the menu. When I use Dreamweaver however, the past employee's account is displayed in the menu, and when a sync is attempted, it displays his account info.
    Is there a way to use my own credentials to log into Dreamweaver separately from the CC app, or to force a sync between the CC app login and the Dreamweaver login?
    Thanks

  • IPhone always logs me out of youtube

    Hi there,
    my iPhone always logs me out of youtube. I can log in but when getting back to the app another day it did not keep the credentials. I always have to log in again.
    Do you have any idea what the issue is?
    Cheers,
    Kai

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • Attempting to download Premiere CC on a second computer while my primary one is being repaired. Computer had CS6, I removed it. Now Creative Cloud thinks it's already downloaded and it is not. Please help.

    Attempting to download Premiere CC on a second computer while my primary one is being repaired. Computer had CS6, I removed it. Now Creative Cloud thinks it's already downloaded and it is not. Please help. <Removed by Moderator>

    You will need to provide more information if the following does not match your situation.
    CC desktop lists applications as "Up to Date" when not installed
    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  • How do i change my creative cloud id,as my adobe id is different and the signed in id is different?

    how do i change my creative cloud id,as my adobe id is different and the signed in id is different?

    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat.
    There is also a phone option. 1 (800) 833-6687
    There's also a dedicated user forum at:
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • My Creative Cloud is not responding or logging me in.

    While I was updating my photoshop CS6 app when it was about to be completed, it kicked me out and said that I have no internet connection when I already do have internet connection because I'm browing through websites at that point and my internet is fine. I press retry over and over again and it won't let me log in or cooperate. This is really frustrating. Please, how do I get into downloading and updating my apps again or even just logging in and working properly.
    Thank you.

    Hi SeanMG333,
    Does signing out of the Creative Cloud desktop app and back in again make any difference?
    -Dave

  • I need assistance getting Creative Cloud to work. I log in, but no programs appear in box

    I pay monthly for Creative Cloud. I log in the program and the box appears, but no apps. I try opening the other programs and it is asking me to register them with a code. Any assistance would be appreciated.

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • My server is down to creative cloud, how can I get logged on?

    My account isnt verifying thorough creative cloud. I dont know why its not letting me log in to update my apps.

    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq may help
    or
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  • I have the Photographer's Creative Cloud membership. My fees are taken out everymonth on time. However, I am asked almost everytime I start Photoshop to relicense the software. What is wrong?

    A year ago, I had the same problem of having to re-license my software every time I started it up. I could actually find a number to call and got great help fixing the problem. It is happening again and I have been having trouble trouble finding a number. Maybe someone here knows what I need to do to make the licensing procedure stick. It is annoying to have to re-license every time I start Photoshop. Sometimes it is worse because I have to restart Photoshop in order to open a file in ACR from Bridge which usually means that I have to re-license the saftware again.

    fstearns,
    After deleting contents of SLCache and renaming SLStore folder, it will autocreate fresh new SLCache files and create new SLStore folder.
    It should pop up Adobe Application manager window with "License this software"  option.
    Please check with below steps:
    A]
    1)Open Control Panel and then click on the option "Network and Internet" .
    2)Click on Internet options, click on 'Connections' tab.
    3)In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.
    4)Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .
    5)Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.
    [because some times in windowdsLAN settings changes by itself eventhough we set to detect settings Automatically ]
    6)Disable Firewall temporarily.
    B)
    Delete Adobe Application Manager from C:drive>Program Files(x86)>Common Files>Adobe.
    Then click on below link and download Adobe Application manager and install the same:
    Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You
    Once the installation process is completed , look for Adobe Application Manager shortcut icon on Desktop and double click on it .
    It will start update process, once it is completed , it will launch Creative Cloud desktop application.
    If already signed in , you can leave it as it is. if not please sign in with valid Adobe ID and Password.
    Then launch Photoshop cc 2014 application and try to activate.
    If this solution does nor work , try below step :
    C]
    Close all Adobe applications and Quit Creative Cloud desktop application.
    Launch Task Bar and click on " Processes"  Tab , in the same , check the box " Show Processes from all users"  .
    Then end all Adobe related processes like Creative Cloud, CoreSync, Armsvc, AAMupdater, AAMupdater notifier, Adobe Crash demon...etc process from Task manager.
    Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
    Type in below command and hit 'Enter' key.
    appdata
    Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete opm file.
    Once you had deleted opm.db file , launch Creative Cloud desktop application , it will ask for sign in.
    Then Sign in with valid Adobe ID.
    And try to launch Photoshop cc2014 and try activating the same.
    If none of these steps work , check if there is any Adobe entries is present in the Hosts file which is blocking the activation process.
    1)Navigate to C:\Windows\System32\drivers\etc and look for file named hosts inside etc folder.
    2)Copy the hosts file to Desktop and open the same with notepad and check.
    If Adobe entries are present remove it and replace the edited Hosts back to Etc folder and select replace option.
    If none of the above works, you need to contact Adobe Technical Support via Phone or Live Chat.
    Just for information :  The Ultimate final step is  complete removal of all Adobe applications and  Adobe folders from all locations:
    In windows Adobe folders are created in 8 locations .

  • I am an Adobe member and Creative Cloud subscriber.  I know my passwords.  I am trying to install Creative Cloud on my new iMac and it has a yield sign in the Apps panel and says: Download Error.  Please contact customer support. Any help would be appreci

    I can still access my programs, but not update or download.

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Need Photoshop and Bridge: does Creative Cloud for students/teachers include both?[was: I'm confused, need help]

    I'm a photography student about to start University. And I need Adobe Bridge and Photoshop for me to edit my photographs. The cheapest Creative Cloud for students/teachers is £8.78 a month, does this include both Bridge and Photoshop? If not does that mean i'll have to buy the Complete Creative Cloud for £15.88 a month?

    Bridge is included with Photoshop.  The package you are asking about also includes Lightroom, I believe.

  • I want to subscribe to Creative Cloud, is it possible to end the subscription whenever you want?

    I decide to take a subscription, but i want to know if its possible to end it whenever you want?

    Please follow Creative Cloud pricing and membership plans | Adobe Creative Cloud, under the tab of "Individuals" choose Complete — For New Customers.
    From the drop down choose " Monthly plan ".
    That's the monthly plan.
    Regards
    Rajshree

  • Just got CC - my Creative Cloud app pauses when installing Photoshop or Illustrator and other apps. Help! :)

    I've been on 41% for a few hours now.. ?

    HI justchaddles,
    At 41%, Creative Cloud Desktop application tries to extract the downloaded component. Have we checked if there is any active antivirus running in the back ground that might be stopping it?? Try a new user account as well if the first step doesnt work.
    Cheers,
    Kartikay Sharma

  • I tried downloading creative cloud and it starts to download but the it just closes PLEASE HELP I HAVE A FAN PAGE AND I NEED THIS WORKING

    Please help me I've been trying all day to download photoshop and it won't work when I would download creative cloud it starts to download then it just stops downloading please help!!!!!!!!

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative cloud says illustrator is up to date, but it never downloaded? help?

    anyone know how i can download it?

    Hi Lutinn,
    Welcome to Adobe Forum,
    You can also perform the steps in this link,
    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
    http://helpx.adobe.com/creative-cloud/kb/cant-install-acrobat-aam.html
    In case the issue is not resolved still, please contact Adobe at
    http://adobe.ly/yxj0t6.
    Let us know if it helped.
    Regards,
    Rajshree

Maybe you are looking for