Creative cloud photoshop blur tool not work as it should be

creative cloud photoshop blur tool not work as it should be !
I go to blur a painting i am doing and it does not blur enough and I am using wacom Intuos 5 med pen tablet.
and I even set the tablets sensitivty for pressure lower then default and still not getting the blur tool to do its job.
I even adjusted the brush settings too to be able to blur even more on hard settings, still nothing.
at least it not bluring enough to see any major changes.
the only way i can blur anything is by using the fliters blur or the brushes ( mixer brush ) settings to mix colors and do it that way.
(note) I will not post my systems specs sorry I don't do that and even the tech from adobe said I do not have to. and so I wont !
just need advise not to share system specs.
and thats what this forums board is for getting advice and read what others say about the issue at hand.
it's not to post or share system specs  !!!
so with that out of the way I need advice only please ?

Hi,
It might be your image is too big in terms of pixel dimensions for the blur tool to work well.
If you zoom to 100% do you see any change when using the blur tool?
What are the pixel dimensions of the image?
(Image>Image Size)
If you try a small image, does the blur tool work?
What about when you use the mouse instead of your tablet?
Can you at least tell us what operating system and version of photoshop your using?

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