Creative Cloud, photoshop not available to install.
I have purchased a creative cloud monthly sub and commenced the download, however the main photoshop app is not available to install, just tutorials ect. How do I access the main app?
Packydwyer please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to download and use the applications included with your Creative Cloud membership.
Similar Messages
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Hi,
I've been using the new Adobe Creative Cloud 2014 for a couple weeks now perfectly fine, until yesterday. I use Photoshop, Illustrator, and After Effects quite extensively. This morning, I opened the Adobe CC app and all but Adobe Acrobat Pro show installed. The other already installed apps have buttons to "install" but clicking this button shows the "Exit Code: 7 - Unable to complete Silent workflow" error in the logs. Ive tried disabling my Sophos antivirus program and restarted several times. The already installed applications themselves seem to function normally, they open and work projects. I've even tried to uninstall one of the already installed programs (Bridge) and it fails to uninstall, saying I need to restart my computer and disengage my anti-virus, which I've done. I've uninstalled and reinstalled the Adobe CC app as well, and have the same result. Help.So I've completed the solutions listed in the help article with no changes. Here is how it has gone with each solution listed in the article. Also, it is not clear in the article whether these steps are to be done in sequence or may solve the problem individually, but since Solution 1 fails for me, doing them in sequence was impossible.
Solution 1: Mac OS: Run the uninstaller in the Applications/Utilities/Adobe Installers folder to remove the program listed as up-to-date.
This does not work because uninstalling any of these applications does not work. As I stated in the post, the uninstaller for all of my adobe applications (photoshop, bridge, indesign etc) throws the same error each time saying I need to: restart my computer (done) close all applications (done) and disable my antivirus (done, which was fully engaged when I installed the apps originally with no issue) and disable my firewall (done, I don't use one). Not sure what I'm missing on that, plus its a real bummer that I need to reinstall all of my CC apps even if the uninstaller did work because my creative cloud app won't recoginize they've been installed.
Solution 2: Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
This did nothing.
Solution 3: Download and install the latest version of Adobe Creative Cloud desktop app from Creative Cloud for desktop.
This did nothing.
Solution 4: See the steps listed in Solution 1 to remove all installed Adobe Creative software. Once all Adobe Creative software has been removed, use the CS Cleaner Tool to ensure a complete removal. You can find details in Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
This did not do much because I can't uninstall the software to begin with.
What am I missing? -
Creative Cloud is not available in my region?! Should I reconsider my switch from FCPX to Premiere?
I'm a foreigner living and working in Taiwan for Europe and USA. After finally considered my swtich from FCPX to Premiere and Creative Cloud, I found out that this service is not available in Taiwan??
How much time should I wait for Adobe to decide to allow me to use its service?Adobe Resellers for the Cloud http://adobedealreg.force.com/PartnerSearch?lang=en
-http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf
Or Creative Suite 6 -
I am trying to purchase/download Creative Cloud but it is not available in Barbados. What are my options? When will it become available here?
Adobe Resellers http://adobedealreg.force.com/PartnerSearch?lang=en
-http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf -
Why does my creative cloud libraries not available?
I am connected to the Creative Cloud app, restarted Photoshop and still see the massage 'To use Creative Cloud Libraries, please sign in to Creative Cloud'
Do you have a 64-bit operating system? IF not, that might be the reason you have no apps offered fro download.
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Creative Cloud Sync Not Available?
I notice that the Creative Cloud Sync function isn't working (I'm in the UK).
All I get is the message "Coming Soon".
It's been saying that for months so when is 'soon'?Sign up for file syncing via the Early Access page here https://creative.adobe.com/earlyaccess.
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It says creative cloud is not available?
I changed computers and I need to download, I am paying 29.99$ and have an account
ANd what exactly? You have not provided any proper system info or for that mattervthe exact error message, so we can't know anything.
Mylenium -
Adobe Creative Cloud - Photoshop CC / Photoshop CC (2014) i had first install Photoshop CC with some actualizations , I have install now Photoshop CC (2014) without desinstalling Photoshop CC... I would like stay only with the 2014 version but i don´t find more the desinstaller of old CC version and the 2 versions takes a lopt of space on my disk... is it normal or is there a necessity to stay with the 2 versions... Now I use only the 2014 version but the old version is always there ????
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you. -
Creative Cloud Creative Cloud Photoshop installs but will not launch
Hi, my Creative Cloud Photoshop latest version installs but will not launch. When I try it opens a page with a long error code report. I uninstalled and reinstalled Photoshop several times with the same result. I downloaded and tried the Adobe Creative Suite Cleaner Tool, as I found as a solution in the help forum, but since I uninstalled Photoshop before I ran the Cleaner Tool there are installed applications, and AdobeCreativeCloudDriver. Should I hit the clean all CS6 button at the bottom of the window. There is nothing including Photoshop in this list.
--Creative Cloud Creative Cloud Photoshop installs but will not launchYou will have to provide system info and the exact errors. Nobody can help based on vague "This doesn't work" posts.
Mylenium -
I can't download the Adobe Edge Reflow. The file's downloading is successfull but the file doesn't go to my Creative Cloud so I can't install the programme. I have already install the Photoshop CC and the Reflow Plug-in for Photoshop.
Hello
1. I am running on Windows 8.1
2. When running the installer file from https://creative.adobe.com/products/download/reflow I get the following choice
I click "OK" which doesn't do anything for me (CC is off).
I turn CC on and run the installer again. I get the following window that within few settings disappears:
Then - just for half a second it says "Launching Creative Cloud desktop" and then it brings CC to front, and that's all.
RF still not there.
3. I spoke ta support agent on the Adobe chat on Friday. He looked into my computer for an hour. Uninstalled After Effects (after failing to update it). For some reason all apps disappeared from the list. They then reappeared after he opened PS.
This morning After Effects is still showing up in my system and is operational.
Weird.
4. At the end the agent suggested maybe Firewall is the problem here. Trying that out now. -
I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks -
I have paid for creative cloud, photoshop works fine but it will not let me register lightroom
I have paid for creative cloud, photoshop works fine but it will not let me register Lightroom
Lightroom must be installed via the Creative Cloud Application.
It sounds like you have installed a Perpetual Licensed Version or a Trial Version of Lightroom. Uninstall any versions you have installed of Version 5 and then reinstall via the Creative Cloud App. -
Plz help
Nope..
It states as installed, But NOT in program files Adobe directory
Verstuurd vanaf mijn iPad
Op 9 feb. 2015 om 22:48 heeft Jeff A Wright <[email protected]<mailto:[email protected]>> het volgende geschreven:
I installed creative cloud photoshop, bridge and premiere pro. All start except for premiere pro. It cant be clicked from creative cloud control panel. Only removed
created by Jeff A Wright<https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion<https://forums.adobe.com/message/7178713#7178713> -
Creative Cloud products not installing
Nearly every time I've tried to install software that I've packaged using the Creative Cloud for Enterprise Packager, the install fails. No warning, no error message, nothing in the event logs, nothing. It happens whether I run the Windows Installer or the Setup application. It doesn't occur using Mac machines. A dialog box pops up saying "wait while Windows configures <package name>" and "Gathering Required Information," and a progress bar appears to be loading. Once it nears the ends, it stalls, then rapidly unloads the progress bar, and the dialog box disappears. This has been very frustrating and has been occurring since we acquired CC. I've run the installer successfully before, but it rarely happens, and I haven't been able to pinpoint one product that causes it. I've packaged everything separately, and I've packaged them in bunches and the issue still occurs. Currently, I'm trying to install Adobe Acrobat Pro XI on a laptop that has no other CC products installed on it, and this issue keeps happening. Any suggestions?
This forum is more about individuals, not managed installs
Packager Links https://forums.adobe.com/thread/1586021
http://forums.adobe.com/community/download_install_setup/creative_suite_enterprise_deploym ent -
By subscribing to Creative Cloud(Photoshop and Lightroom), does it come with more than one license, and if it does, is it possible to install on both Windows and Apple's OX? Thanks.
A Cloud subscription provides for installing working installations on two machines. You can have mixed operating systems (both Windows and Apple's OX).
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